Oracle OpenWorld 2012 Con8968 session with BMC

1. Copyright © 2012, Oracle and/or its affiliates. All rights reserved.1

2. Copyright © 2012, Oracle and/or its affiliates. All rights reserved.2
How to Integrate Cloud
Applications with Oracle
SOA Suite
Rajesh Raheja
Sr. Director, Product Management
Oracle Fusion Middleware Business Integration
Geeta Pyne
Director – Middleware
BMC Software CON8968
@RahejaRajesh
#oow

3. Copyright © 2012, Oracle and/or its affiliates. All rights reserved.3
Safe Harbor Statement
The following is intended to outline our general product direction. It is intended
for information purposes only, and may not be incorporated into any contract.
It is not a commitment to deliver any material, code, or functionality, and should
not be relied upon in making purchasing decisions. The development, release,
and timing of any features or functionality described for Oracle s products
remains at the sole discretion of Oracle.

4. Copyright © 2012, Oracle and/or its affiliates. All rights reserved.4
Program Agenda
§ Planning for Cloud Integration Projects
§ Cloud Integration Implementation Considerations
§ Case Study: Cloud Integrations @BMC

5. Copyright © 2012, Oracle and/or its affiliates. All rights reserved.5
Planning for Cloud
Integration Projects

6. Copyright © 2012, Oracle and/or its affiliates. All rights reserved.6
Customer
Status
Credit
Check
Production Payroll Order
Inventory
Check
Legacy
Is This Your Cloud Integration Architecture?
Firewall
Cloud
Services
PaaS
ApplicationSaaS
CRM
On-Premise
Applications
V4.6 V8.9 Release3V7.8
Release5
V20.0
R11.5.10 R12.1
V19.0
V2010.04
Social Media &
other Cloud
Platforms
V2
Enterprise Gateway
V2012.09
û No strategic IT vision
û Brittle, difficult to upgrade
û No centralized monitoring
û Scattered security policies
û No clear accountability
û Lack of audits/compliance
û Varied skill set needs

7. Copyright © 2012, Oracle and/or its affiliates. All rights reserved.7
Integration Is Complex Because There are No
Standards for Functional API Semantics!
SaaS API
Technical Standards Functional Standards
ü HTTP
ü SSL
ü SOAP
ü WSDL
ü XML/XSD
ü REST
ü JSON
ü SAML
ü WS-*
 Semantic Interoperability
 Customizations, Rules
 AuthN e.g. Login/Session
 AuthZ e.g. RBAC
 QoS message delivery
 API Patterns
 Query APIs Style
 ISV/Partner APIs
 Data Integration Strategy
SDKs /
Mobile
Clients
# of Apps /
Instances /
Releases
X

8. Copyright © 2012, Oracle and/or its affiliates. All rights reserved.8
The Hype of “Simple SaaS Integrations” Leads
to Integration Headaches

9. Copyright © 2012, Oracle and/or its affiliates. All rights reserved.9
Plan for Cloud Integration as any Application
Integration Project
Data Model Differences
• Data attribution
• De-normalized hierarchies
• Attribute semantics
• Data striping
• Logic and constraints
Functional Configuration
• Setup structure difference
• Hierarchy structures
• Effective dates difference
• Seed data difference
• Locale differences
Design Time Governance
• API programming model
• Service granularity
• Canonical data model
• Service SLA/contracts
• Quality of Service
Business Process
• Transaction traceability
and interface design
• Batch vs. transactional
• Exception management
• Visibility differences
• Accounting differences
Customization/Extension
• Data mapping changes
• Mapping customizations
• Semantic data extension
technologies e.g. KFF
• Process customizations
Non-Functional Setup
• Identity management
• Role based access control
• Size, frequency of data
• Latency and throughput
• Response time needs

10. Copyright © 2012, Oracle and/or its affiliates. All rights reserved.10
Cloud Integration Challenges are NOT New,
and Neither are the Solutions
Business Activity Monitoring
Event Processing
BPEL Process Manager
Analytics
Orchestration
Service Bus
Business Rules
Business to Business
EDI
Apps
Mainframe
DB
On-premise
XML
Industry
Platform
Services
Cloud
Apps
Service Virtualization & Mediation
Connectivity
Copyright © 2012, Oracle and/or its affiliates. All rights reserved.10

11. Copyright © 2012, Oracle and/or its affiliates. All rights reserved.11
Oracle SOA Suite Provides a Mature, Proven
Platform for Cloud Integrations
Copyright © 2012, Oracle and/or its affiliates. All rights reserved.11
Foundation Pack
Guidance & Governance
Enterprise Repository
Management & Security
Enterprise
Manager
Enterprise
Gateway
SOA Management
Pack
Web Services
Manager
Accelerators

12. Copyright © 2012, Oracle and/or its affiliates. All rights reserved.12
Cloud Integration
Implementation
Considerations

13. Copyright © 2012, Oracle and/or its affiliates. All rights reserved.13
Top 5 Considerations for Hybrid Cloud
Integration Implementations
Connectivity
• What are the
best practices
to connect
with my SaaS
application?
Security
• How do I
effectively
manage
security in
the cloud?
Visibility
• How can I
gain visibility
over an
increasingly
distributed
architecture
that spans
beyond my
enterprise?
Flexibility
• How can I
minimize
the impact
of change
in the cloud
provider
service API
or in my
business
process?
Scalability
• How do I
ensure a
consistent
QoS from
cloud
providers
and provide
elasticity to
scale-up or
down?

14. Copyright © 2012, Oracle and/or its affiliates. All rights reserved.14
Differences with SaaS API Connectivity
API Characteristics Oracle Fusion
Applications
Oracle RightNow Salesforce.com
“Polymorphic” operations No – Simple WS Yes - RNObject Yes - sObject
Session headers X-Tenant-Name ClientInfoHeader sessionID
Authentication mechanisms Username token over
HTTP or SAML
Username token over HTTP Login call returns
Session ID and
service endpoint
Object query approach Java Style (ADF-BC) SQL Style (ROQL) SQL Style (SOQL)
API optimizations No – Simple WS Single request has multiple
operations (Batch)
No – Simple WS
API limitations # of records Configurable 1K Inbound, 10K Outbound 200 Inbound

15. Copyright © 2012, Oracle and/or its affiliates. All rights reserved.15
Substitute Object Type in the Mapping
Contact is an extension of RNObject and has to be substituted in XSL

16. Copyright © 2012, Oracle and/or its affiliates. All rights reserved.16
Set the Web Service Session Header
SOA Suite can update BPEL partnerlink endpoint bindings e.g. after login to Salesforce.comTip

17. Copyright © 2012, Oracle and/or its affiliates. All rights reserved.17
Customer
Status
Credit
Check
Production Payroll Order
Inventory
Check
Legacy
Challenge: Manage Runtime Change
Firewall
Cloud
Services
PaaS
ApplicationSaaS
CRM
On-Premise
Applications
V4.6 V8.9 Release3V7.8
Release5
V20.0
R11.5.10 R12.1
V19.0
V2010.04
Social Media &
other Cloud
Platforms
V2
Enterprise Gateway
V2012.09

18. Copyright © 2012, Oracle and/or its affiliates. All rights reserved.18
Customer
Status
Credit
Check
Production Payroll Order
Inventory
Check
Legacy
Solution: Manage Runtime Change in a Hybrid
Cloud Ecosystem using Oracle Service Bus
Social Media &
other Cloud
Platforms
Service Virtualization and Mediation (Oracle Service Bus)
Firewall
Hosted Apps
Oracle On-Demand
Business /
Trading Partners
SaaS Applications
Cloud
Services
On-Premise
Applications
FLEXIBILITY
ü Location transparency
ü Protocol switching
ü Shape transformation
ü MEP mediation
ü Routing for versioning
ü Policy enforcement
ü Security mediation

19. Copyright © 2012, Oracle and/or its affiliates. All rights reserved.19
Minimize Change Impact via Loose Coupling
Protect from Version Changes with Oracle Service Bus
Oracle
Service
Bus
Business
Service
Proxy
Virtualization
SOAP
JMS
Transport
Switching Routing
Pooling
REST

20. Copyright © 2012, Oracle and/or its affiliates. All rights reserved.20
Aggregate Services using SOA Composites
Implemented by Oracle BPEL Process Manager
Create coarse-grained services
– Technical service orchestration
New Hire Event Get Employee Data
HR Admin Creates
New Employee Record
Create Badge
Request Credit Card
Laptop Requisition
Update Employee Record
View Returned Data
In FlexFields
BPM
A
B
D
E
C
Externalize Business Logic and Business
Rules
– Extend apps and create new value-add apps
API client needs to poll message submission status

21. Copyright © 2012, Oracle and/or its affiliates. All rights reserved.21
SaaS Event Notifications and Call-Outs
Fusion CRM Object Workflow Outbound Message
Fusion CRM
Oracle Public Cloud
Account
Opportunity
Campaign
Object Workflow
Outbound Message
On-­‐Premise
Web
Service
Endpoint
1. SOAP call to
on-premise URL
Cloud
Applications
On Premise
Applications
2. Invoke on-premise
or any other cloud services
• Real-time notification of Business Object triggered events
• Sends Business Object payload to a pre-registered URL
(intermediary WS)
3. Callbacks via
Business Object web services

22. Copyright © 2012, Oracle and/or its affiliates. All rights reserved.22
Second Line Of
Defense
• Policy based security mediation
• Common policy model
First Line Of
Defense
• IP Throttling
• DoS Attacks
• XML Security
• SQL Injection
• Identity Mapping
Multiple Levels of Defense in the Cloud
Oracle
Enterprise
Gateway
Shared Services Layer
HTTP, SOAP,
REST*, XML,
JMS
HTTP, SOAP,
REST*, XML,
JMS
Oracle
Service
Bus
Oracle Web
Services
Manager
Web
Services
Oracle Web
Services
Manager
Internet DMZ Intranet
3rd Party Web
Services
WS-Security,
Basic Auth,
Digest,
X509, UNT,
SAML,
Kerberos
Sign & Encrypt
3rd Party Partners
& ISV Applications
Cloud
Applications
Mobile
Applications
Last Mile Security
• Externalize security
from service design

23. Copyright © 2012, Oracle and/or its affiliates. All rights reserved.23
§ Integrated SOA
Infrastructure provides
for “end-to-end instance
tracking” across the
entire stack
Business
Transaction Mgmt
§ SOA Management Pack
provides monitoring and
tracing of individual
transactions
New Business Activity
Monitoring
§ Significantly richer BAM,
unified with Event
Processing and
seamlessly integrated
with Business
Intelligence
Integration Dashboard
(Healthcare)
§ Pre-built Industry-specific
Management
Dashboards
All-in-one Mgmt
Console
Deliver Greater Visibility
20/20 Vision to Manage & Operate Integrations

24. Copyright © 2012, Oracle and/or its affiliates. All rights reserved.24
Oracle Enterprise Repository provides
Centralized Visibility and Control for Services
VISIBILITY
• Federated view of services across providers
• Dependency and impact analysis
• SLA and ROI tracking
• Real-time service monitoring and management
Oracle
Enterprise
Repository`
On-premise
Compliance
Reports
Cloud Services
Agreements
Service
approved
with this
Organization
Public Cloud
Policy
Approval
Applications
CONTROL
• Policy compliance checks before publication
• Centralized policies and workflow approvals
• Providers can publish to registry/repository
• Service Lifecycle Management

25. Copyright © 2012, Oracle and/or its affiliates. All rights reserved.25
§ SOA Infrastructure
optimized with In-
Memory Caching
Technology
§ Service Pooling and
Endpoint Management
Architecture
§ Integration Architecture:
Service versus Data
Integration
§ App Design: Maintain
Quality of Service with
provider variability
Design
§ API Design: Canonical
versus Direct data
structures
§ Message Exchange
Patterns: Synchronous
versus Asynchronous
Oracle Enterprise
Manager, BTM, BAM
§ Technical Operations:
End-to-end visibility into
transaction loads
§ Provisioning: Scale-out
for load with virtual
server assemblies
Oracle Service Bus
with Coherence
Ensure Scalability for your Cloud Initiatives
It’s not just about tools!

26. Geeta
Pyne,
Director
–
Middleware
October
2nd,
2002
Cloud
Integra;on
@BMC

27. ©
Copyright
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SoFware,
Inc
27
Agenda
" Role
of
Cloud
Applica;ons
@BMC
" Cloud
Challenges
" Cloud
Integra;on
Architecture
@BMC
" Cloud
Integra;on
:
Requirements
" Use
Cases
- Sales
&
Marke;ng
- Back
Office
produc;vity
" Lessons
Learned

28. ©
Copyright
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SoFware,
Inc
28
BMC Business Process Model
Role of Cloud Applications
Planned
Transi/on
to
Cloud
6-­‐12
Mos.
ERP
Support
Services
Corporate
Strategy
CRM
PLM
Manage
Product
Lifecycle
Manage
Ideas
&
Concepts
Manage
Market
&
Product
Research
Manage
Technology
Alliances
Manage
Receivables
Process
Orders
Manage
Billing
Procure
to
Pay
Manage
Licenses
&
En;tlements
Manage
Projects
Set
Goals
Align
Organiza;on
Gather
Corporate
Intelligence
Plan
Strategy
Manage
Plan
Manage
Facili;es
Legal
Audit
&
Compliance
Financial
Management
General
Financial
Accoun;ng
Manage
Treasury
Opera;ons
Management
Accoun;ng
Market
Products
&
Services
Marke9ng
Automa9on
Sales
Automa9on
Manage
Sales
Force
Partner
Management
Customer
Care
Services
Order
Management
Procurement
Finance
HR
PorEolio
Mgmt.
Product
Dev.
CONCEPT
TO
PRODUCT
MARKET
TO
CASH
FORECAST
TO
DELIVERY
STRATEGY
TO
PLAN
ACCOUNT
TO
REPORT
HIRE
TO
RETIRE
SUPPORT
TO
CONTROL
Introduce
New
Products
On-­‐Premise
Service
Current
Cloud
Service
Planned
Services
Subscribed
Service
Cloud
Target
12+
Mos.
Tbd
Managing
and
Rewarding
Performance
On-­‐Boarding
and
Assimila/on
Selec/ng
and
Acquiring
Talent
Manage
Informa;on
Source
to
Purchase
Fulfill
orders
Plan
and
Execute
Campaigns
Manage
Opportuni/es
Manage
Customer
Accounts
Manage
Customer
Care
Manage
Educa/on
Services
Manage
Professional
Service
Process
Quotes
Manage
Product
and
Pricing
Data
Manage
Channels
Manage
Product
PorXolio
Develop
and
Test
SoYware
Manage
Channel
Sales
Manage
Contracts
Developing
and
Retaining
Talent
Workforce
Planning
&
Talent
Review
Service
Desk
Asset
Management
Informa;on
Technology
Management

29. ©
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SoFware,
Inc
29
BMC SaaS Implementations
Application Functionality Number of Seats
Salesforce.com Sales Pipeline and Forecast Management 1,800
Eloqua Marketing 1,000
Open Air (NetSuite) Professional Services 600
Success Factors Employee Performance & Development 5,800
View Central (Rainmaker) Education Services
40,000
(annual registrations)
Rally Product Development 3,000
Cornerstone Employee Training 6,600
Clickability BMC.com Content Management 300
Fieldglass Contingent Worker Management Unlimited
Peoplefluent New Employee Recruitment 6,600
Recently
Implemented:
iOffice,
SFDC
ChaLer,
Cloud
9,
ApLus

30. ©
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SoFware,
Inc
30
Cloud
Challenges
" Security
- How
do
we
leverage
on
premise
Authen;ca;on
model
for
SaaS
" Integra;on
- Business
Process
spans
across
one
or
more
SaaS
and
on
premise
applica;ons
- SaaS
needs
to
be
part
of
the
bigger
eco-­‐system
and
play
well
- SaaS
needs
to
be
integrated
with
other
apps
and
databases
with
accepted
performance
" Business
Process
- Get
BUs
to
agree
on
how
they
want
SaaS
apps
configured….i.e.
driving
them
to
common
processes
" Data
Governance
- Master
Data,
data
governance
@BMC,
we
have
implemented
at
least
one
new
SaaS
app
per
quarter
since
the
first
calendar
quarter
of
2009

31. ©
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SoFware,
Inc
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Cloud
Integra;on
:
Conceptual
Architecture
q 70%
of
Business
on
Cloud
q Oracle
Middleware
is
the
Enterprise
Integra;on
Plaaorm
q Reusable
Services
and
Canonicals
q OSB
for
end
point
virtualiza;on
q Custom
J2EE
framework
for
REST;
POC
using
OSB
q CLEO
VLTrader
used
for
bulk
data
integra;on
q Security
via
LB,
IPS/IDS,
Applica;on
Firewall
q EvaluaCng
SaaS
connectors

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SoFware,
Inc
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Cloud
Integra;on
:
Requirements
Security,
Performance,
Reliability,
Availability
" Applica;on/Data
Integra;on
(Outbound
and
Inbound)
- Request/Reply
(Synchronous
&
Asynchronous
)
- Pub/Sub
(JMS)
- API
:
RESTful,
SOAP,
HTTP/POX
" Bulk
Data
Integra;on
(Outbound
and
Inbound)
- Secure
File
transfer
(Various
formats)
- Transforma;on
and
Data
introspec;on
coupled
with
SFTP
" Security
- HTTPS
- Basic
authen;ca;on
- Custom
Header
for
OpenAir,
WS-­‐Security
for
CSOD
or
Custom
Header
for
CSOD
- OAuth
(in
POC
with
SFDC)
" Reprocessing/Resending
- Guaranteed
delivery
&
once
and
only
once
- Queuing
to
handle
non
availability
of
SaaS
services
(outages)
" Performance
&
SLA
- Delivered
within
expected
response
;me

33. ©
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SoFware,
Inc
33
Use
cases
:
Enabling
Sales,
Marke;ng
and
Back
office
" Configure,
Price,
Quote
:
Apius
&
SFDC
- Provide
an
online
and
mobile
guided
selling
tool
to
automate
the
configura;on,
pricing
and
quo;ng
process
and
enable
up-­‐sell/cross-­‐sell
" Office
space
management
:
iOffice
- Automate
office
space
planning
and
reloca;on
management
" Employee
Onboarding
- Provide
Employee
informa;on
to
SaaS
including
auto
provisioning
" Marke;ng
Automa;on
:
Lead
Lifecycle
Management
:
Eloqua
&
SFDC
- Marke;ng,
Campaign,
Lead
and
Contact
Management
" Learning
Management
System
:
Cornerstone
On
Demand
- Integrated
LMS
for
both
Employees
and
Partners;
integrated
with
Successfactors

34. ©
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SoFware,
Inc
34
Configure,
Price
and
Quote
:
Apius
Business
benefit
:
Automate
the
configura;on,
pricing
and
quo;ng
process
and
enable
up-­‐sell/cross-­‐sell
Challenges
q No
SFDC
Connector
to
simplify
mul;ple
WS
integra;ons
q Dealing
with
SFDC
WSDLs
are
not
trivial
q Limita;ons
on
SFDC
WSDLs
resul;ng
In
complex
logic
in
OSB/SOA
q SSL/HTTPS
for
Inbound
q SOAP
Authen;ca;on
for
Outbound
q Sockets,
Adapters
on
OSB
q Enterprise
Canonicals
&
Services

35. ©
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SoFware,
Inc
35
CPQ
Interface
Architecture
q Sync
Req/Reply
for
Pricing
q Async
Req/Reply
for
Product
Hierarchy
q Sync
createQuote

36. ©
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SoFware,
Inc
36
Office
space
Automa;on
:
iOffice
q OHR-­‐ioffice
sending
all
EMP
records.
Updates
(Creates
handled
in
updates
as
well)
and
Terminates.
q iOffice-­‐OHR.
Sending
back
iOffice
number
back
to
Oracle.
q iOffice-­‐ITSM.
Same
info
as
point
2
goes
to
ITSM
also.
q ITSM-­‐iOffice.
An
ITSM
service
request
sent
across.
q ITSM-­‐iOffice.
A
request
that
is
being
cancelled
in
ITSM
is
being
sent
to
iOffice.
Business
benefit
:
Automate
office
space
planning
and
reloca;on
management
Challenges
q Hand
holding
with
Vendor
in
the
overall
SDLC
process

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SoFware,
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Employee
Onboarding
q Oracle
HR
is
the
Master
q New
hire,
update,
terminate
events
q Provisioning
via
Control
SA
q AD
and
LDAP
for
Directory
q Okta
for
SSO
q Near
real-­‐;me
sync
of
Employee
info,
profile
with
SaaS
Employee
Data
stores
q EBS
adapter
in
OSB
q AIA
Canonical
Employee
Service
Challenges
q Handling
Mass
update
in
Oracle
HR
and
sync’ing
with
all
receiving
systems
Business
benefit:
Provide
Employee
informa;on
to
SaaS
in
near
real
;me,
including
auto
provisioning

38. ©
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SoFware,
Inc
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Employee
onboarding
:
OpenAir
integra;on

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SoFware,
Inc
39
Marke;ng
Automa;on
:
Lead
Lifecycle
Management
Eloqua/
SFDC
Business
benefit:
Marke;ng,
Campaign,
Lead
and
Contact
Management
Challenges
q Limita;ons
on
number
of
Requests
per
sec,
number
of
concurrent
sessions
q Work
around
with
HTTP
Forms
Contact
q Contacts
created
in
Eloqua
sent
to
SFDC
via
na;ve
SFDC
–Eloqua
integra;on
q Contacts
sent
to
MDM
and
cleansed
and
then
uploaded
via
web
form
POST
Account
q Accounts
created
in
SFDC;
Eloqua
na;ve
integra;on;
and
pushed
to
MDM
via
SOA
q Accounts
are
cleansed
against
MDM
and
sent
back
to
Eloqua
Opportunity
q Opportunity
entered
in
SFDC
pushed
to
OE+
and
Elqua
uses
na;ve
integra;on
to
pull
q Flaiened
Opportunity
sent
back
to
Eloqua

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SoFware,
Inc
40
Learning
Management
System
:
Cornerstone
On
Demand
Business
benefit
:
Integrated
LMS
for
both
Employees
and
Partners;
integrated
with
Successfactors
Challenges
q No
CSOD
Connector
to
simplify
integra;ons
q CSOD
WS
not
standards
compliant
q Custom
Header
for
Authoriza;on

41. ©
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SoFware,
Inc
41
Cloud
Integra;on
with
Oracle
SOA
:
Lessons
learned
&
work
around
" No
SaaS
adapters;
every
implementa;on
is
Unique;
looking
at
SaaS
connectors
" Interfaces
are
dictated
by
SaaS
vendors;
wide
variety
(SOAP,
REST,
Socket,
HTTP/
POX,
SFTP);
Flexibility
of
Oracle
OSB/SOA
helps
to
support
" Every
vendor
has
their
way
to
handle
Security;
WS-­‐Security,
Custom
Header;
Support
in
OSB
helps
to
adhere
to
disparate
requirements
" Transac;on
traceability;
OSB
and
SOA
suite
are
not
integrated;
Plan
is
to
implement
BTM
to
enable
end
to
end
visibility
" Lack
of
REST
support
in
BPEL
Process
Manager;
used
custom
J2EE
framework;
plan
to
leverage
OSB
" Lack
of
MFT
in
SOA
suite;
introduced
MFT
product
to
complement
and
sCll
integrate
with
Oracle
FMW
" Message
Sequencing;
messages
need
to
be
delivered
in
right
sequence;
custom
complex
logic
had
to
be
developed

42. ©
Copyright
10/2/12
BMC
SoFware,
Inc
42
Learn
more
at
www.bmc.com

43. Copyright © 2012, Oracle and/or its affiliates. All rights reserved.43
Oracle SOA Suite
ü Simplifies and secures connectivity across cloud, mobile, and
on-premise environments
ü Complete and unified cloud integration platform for end-to-end
business visibility
ü Increases business agility and scalability for cloud integrations
Service Integration for Cloud and Mobile Applications

44. Copyright © 2012, Oracle and/or its affiliates. All rights reserved.44
CON8685
Oracle
Fusion
Applica/ons:
Best
Prac/ces
in
Integra/on
Design
Paaerns
When:
Tue
Oct
2nd
1:15pm
(That’s
today,
in
approximately
30
minutes)
Where:
Palace
Hotel
–
Telegraph
CON8642
Cloud
and
On-­‐Premises
Applica/ons
Integra/on,
Using
Oracle
Integra/on
Adapters
When:
Wed
Oct
3rd
1:15pm
Where:
Moscone
South
-­‐
310
Suggested Cloud Integration Sessions

45. Copyright © 2012, Oracle and/or its affiliates. All rights reserved.45
Twiaer
twiier.com/OracleSOA
Facebook
facebook.com/OracleSOA
LinkedIn
Oracle
SOA
Oracle
SOA
blog
blogs.oracle.com/SOA
Oracle
SOA
Web
site
oracle.com/SOA
SOA and Integration
Get Connected – Oracle Social Media

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