2. Things You Can Do to Prepare for Oracle Fusion Applications
Applications Best Practices
Keep Current with the Oracle Applications Releases
Inventory your Enterprise Business Assets
Prepare your Roadmap for Fusion applications
Leverage Future-Proof Solutions and Technology Today
Extend the Value of Oracle Applications Unlimited
1 Rethink your “Customization” Strategy
2 Consolidate your Master Data
3 Embrace SOA-Based Integration
4 Extend your Business Intelligence Applications Portfolio
5 Adopt Enterprise Reporting & Publishing
6 Secure your Global Enterprise
7 Increase Information Worker’s Productivity
8 Centralize your Document Management
9 Consider Grid Infrastructure
10 Centralize your Applications Lifecycle Management
2 Editor: Manika
3. How to Evolve to the Next Generation
… and prepare for Oracle Fusion
Next Generation ADAPTABILITY
• Optimize business flows with process configurability and applications
extensibility
• Easily integrate with other applications with native SOA
• Provide business users with flexible organizational modeling
Next Generation PRODUCTIVITY
• Drive optimal operational decisions with embedded business intelligence
• Empower information workers with rich, pervasive, personalized user
experience
• Connect people to people with Enterprise 2.0-enabled business processes
Next Generation MANAGEABILITY
• Improve efficiency with centralized financial management components
• Protect information privacy and ensure statutory compliance with centralized
security, audit and controls
• Achieve superior ownership experience with unmatched manageability
3 Editor: Manika
4. How to Evolve to the Next Generation
… and prepare for Oracle Fusion
Follow Application Prepare your
Best Practices Roadmap to Fusion
4 Editor: Manika
6. Applications Best Practices
Things to do today….
Applications Best Practices
Keep Current with the Oracle Applications Releases
Inventory your Enterprise Business Assets
Prepare your Roadmap for the Fusion Applications
6 Editor: Manika
7. Upgrade to the Latest Oracle Applications Releases
A Glance at What’s New…
• Manufacturing 2.0
8.1.1
• Price Protection
• Loyalty and Self-Service
• PIM for Retail Loyalty , SelfService • Industry-specific enhancements
• Warehouse Management Enhancements
• AIA integrations
• Federal Government Procurement
12.1 • AIA Integrations
• Talent Management • PRM 2.0
Industry Enhancements • Procurement & Sourcing 16
• MSA for iPhone
• Supplier Data Hub & Site Hub PRM 2.0 • Industry Solutions
• Complex Project Accounting and Billing
• Extended HCM Leadership with • Dynamic Configuration for Orders
integrated Talent Management • Industries: E&C, Commercial Real Estate,
• Accelerate Period Close Homebuilder, Manufacturing, Food and
• Enhanced Procure to Pay 9.0 Beverage, Professional Services
• Industry-specific Solutions for Retail,
9.1 FSI, Public Sector, Higher Ed
• Additional Services and Tech
Integrated Talent Management • Enhanced CRM for Higher Ed
• AIA Integrations • Configurator & Plant Maintenance
• Web 2.0 User Experience Enhancements
A9.1.2 • Industry: E&C
Agile PLM
• Global Trade Mgmt (new product) • AIA integrations
6.0 • Fleet management • Enhanced report format / framework
• AIA integrations Agile PLM for Process
• AIA integrations
• Formulation, nutrition mgmt & labeling
AutoVue – Enterprise Visualization
• Document format support
7.3 • Enhanced sales and operations • Enhanced VueLink integrations for SAP,
planning Documentum, Sharepoint, MatrixOne
7 Editor: Manika
8. Inventory your Enterprise Business Assets
• Question and categorize your Customizations
• Types:
• Reports
• Screens (User Interfaces – UI)
• Integrations, Interfaces & processes
• What are they? For what functional gap?
• For Integrations, what are their usage characteristics?
• Volume, business criticality and frequency
• Sync or async, hub-&-spoke or point-to-point
• What technology: how were they built?
8 Editor: Manika
9. Inventory your Enterprise Business Assets
• Validate and arrange your Master Data
• Who owns the critical data:
• Customers
• Products
• Suppliers
• Chart of Accounts
• Employees
• Where it is used?
• How clean is your data?
9 Editor: Manika
10. Prepare a Roadmap for the Fusion Applications
by Evaluating Strategic Business and IT Drivers
IT Roadmap Business Roadmap
10 Editor: Manika
11. Prepare your IT Roadmap for
the Oracle Fusion Applications
11 Editor: Manika
12. Typical Landscape
Technologies
Issues
Integration
Collab Mobile Portal
Issues
• • Little standardization
Little standardization
Data Dev
Analytics EAI • • Many hardwired integrations
Hubs Tools Many hardwired integrations
• • High costs of integrating
High costs of integrating
applications and technologies
applications and technologies
Applications
CRM ERP Hosted Custom
Results in
Results in
• • Inflexible business processes
Inflexible business processes
Industry Legacy Other…
• • Lack of enterprise visibility
Lack of enterprise visibility
• • Users as integrators
Users as integrators
Existing Systems & Technology
Disparate applications & integration technologies
are rigid & expensive to maintain
12 Editor: Manika
13. Oracle’s Business Platform
From:
From:
••Application-specific
Application-specific
services
services
••Proprietary, expensive
Proprietary, expensive
••Driven by technology
Driven by technology
requirements
requirements
To:
To:
••Enterprise-wide services
Enterprise-wide services
••Standards-based, less
Standards-based, less
costly
costly
••Driven by business needs
Driven by business needs
13 Editor: Manika
14. Oracle Platform Architecture
• Customization
Unified User Actionable
Analytics • Integration
Experience
End-to-End Industry Processes
• Security
Oracle’s Business Platform • Master data
Agile Process Pervasive Business End-to-End Existing
Orchestration Intelligence Management
Tools &
Comprehensive
Security
Consistent
Data
Centralized
Development
Infrastructure • Reporting
• Analytics
Industry
CRM
ERP
Partner Custom Other…
Hosted Legacy • Management
Oracle Applications
• Infrastructure
14 Editor: Manika
15. Prepare your IT Roadmap for the Fusion Applications
by Leverage Future-Proof Solutions and Technology Today
3
Leverage Future-Proof Solutions and Technology Today
Extend the Value of Oracle Applications Unlimited
1 Rethink your “Customization” Strategy
2 Consolidate your Master Data
3 Embrace SOA-Based Integration
4 Extend your Business Intelligence Applications Portfolio
5 Adopt Enterprise Reporting & Publishing
6 Secure your Global Enterprise
7 Increase Information Worker’s Productivity
8 Incorporate Google-like Search
9 Consider Grid Infrastructure
10 Centralize your Applications Lifecycle Management
15 Editor: Manika
16. Rethink your “Customization” Strategy 1
• Changes the order
• Profile Options in which table
• Security Setup Configure Personalize columns are
displayed
• Parameterization
• Tailor a query result
• Change the color
Customize scheme of the UI
• Add attributes on
the display
• Etc….
Extend
• Add new functional flows
• Extend or override existing business logic
16 Editor: Manika
17. Rethink your “Extension” Strategy 1
by Engineering for the Future
• Extending the functionality (composite applications)
• To complement functionality
• Self-Service functionality
• For larger user population
• Empowering information workers through advanced user
interfaces
• Ajax-style UI to enable “autosuggest” capability
• Expose flows, cross apps, through a single UI
• Business users dashboards, real-time gauges of transactional
systems and business processes
17 Editor: Manika
18. Consolidate your Master Data 2
using Oracle Master Data Management (MDM)
• Delivers single view of central business objects across all applications
• Centralizes cleansing, reduplication, and synchronization
• Enables you to extend and enrich information with your own attributes & external data
Oracle master data management (MDM)
(customer, product, supplier, charter of accounts)
Centralize & Consolidate Master Data
Agile Business Processes Oracle SOA Suite
Partner Custom
Legacy
ORACLE APPLICATIONS
18 Editor: Manika
19. Consolidate your Master Data 2
using Oracle Master Data Management (MDM)
Oracle MDM - Fusion upgrade maps
Oracle MDM Oracle MDM -
Common Fusion Edition
Object Model
Partner Custom
Legacy
Other Apps…
19 Editor: Manika
20. Embrace SOA-Based Integration 3
Customer’s SOA Roadmap with Oracle – Customer’s Options
Option #1: Consider pre-built SOA
- Customers’ priorities:
• Performance
• Scalability
• Availability
• Security
Option #2: Build your SOA
- Customers’ priorities:
• Modify business processes
• Introduce new capabilities
• Extend business service portfolio
20 Editor: Manika
21. Embrace SOA-Based Integration 3
Option #1 - Pre-Built SOA - Oracle AIA
Best Practice Processes
Reference Process Models
Composite Business Flows
Pre-built Composite Processes
30+ PIPs To Date
AIA For Communications
Standardized Composition
Framework
100+ Objects, 1000+ Services
Cross Industry and Industry Objects
FMW 10.1.3.4 Certified
21 Editor: Manika
22. Application Independent Enterprise Business Objects 3
and Services Promote Interoperability
• Out of the box, library of reusable
Order business services for cross application
•Create
Oracle
•Read Legacy
process automation
•Update
•Delete
• Common semantics foundation to easily
SAP Custo
m
build, change and optimize business
ISV processes
• Building blocks and methodology to build
your Enterprise Business Services
Connect systems and technologies
through pre-built, standardized
Enterprise Business Objects and
Services
Characteristics
Standardized Representation of Business Data Standards Support:
Extensible Common Object Model • UN/CEFACT Core Components Technical Specification
Horizontal and Vertical Content (CCTS), Open Application Group OAGIS, ISO 11179
• Communications Inputs from
• Insurance • Standards: OAGIS, SID…
• Utilities • Oracle Applications (SEBL, JDE, E-Biz, ..) and Fusion
Applications
22 Editor: Manika
23. AIA Foundation Pack Content 3
Prebuilt, Standards Compliant Process Models, Objects and Services
Comms Complex Consumer Financial High Life Public Travel
Energy Retail
& Media Mfg Sector Services Tech Sciences Sector & Trans
Supply Chain
Service & Project Human
Sales Management
Procurement & Order Financials
Marketing Management Resources
Customer Installed Resource Payable Bill Of Accounting Business Unit
Product List Invoice Materials Entry
Item Service Resource Payment Batch Accounting Department
Request Schedule Term Production Order Period
Opportunity Received Project Purchase Demand Grade
Forecast Bank
Payment Calendar Order Account
Quote Price Project Requisition Inventory Business Job
List Budget Transaction Calendar
Supplier Invoice Chart Of Position
Sales Promotion Project Accounts
Order
Customer Time Blanket Currency Worker
Payment Interaction Sheet Purchase Order Exchange
Agreement
Reference and GBU Applications
Applications:
23 Editor: Manika
24. AIA Jump-Starts your SOA Adoption 3
Valuable Pre-Built Content and Methodology
Custom SOA AIA FP AIA PIP
Integration Based Integration Based Integration
Execution Processes To Define To Define Predefined
Apps Connect./Transform. Custom but ABCS
Custom Predefined
End To End To Canonical Object Generator
Process
New UI Custom Custom but CAF Embedded
New/Improved Web Services Custom Custom Included
SOA Programming Model Define AIA Programming Model AIA Programming Model
Content Business Process Definition Define and Build Reference Process Models Reference Process Models
Canonical Objects Define and Build EBOs, EBSs
ch EBOs, EBSs
SOA Repository Define, Build or Acquire t! roa
il p
Business Service Business Service
Bu Ap
Repository Repository
e- S
Development tool Multiple Dev Tool Oracle JDeveloper Oracle JDeveloper
Pr OT
Business Process Design Acquire Oracle BPA Suite Oracle BPA Suite
Platform
Orchestration Engine Acquire Oracle BPEL PM Oracle BPEL PM
Virtualization Acquire C
OESB or OSB OESB
Application Server Acquire Oracle AS / WebLogic Oracle AS
Server
Other Support Platform Only Content & Platform All
24 Editor: Manika
25. Embrace SOA-Based Integration 3
Option #1 - Pre-Built SOA - Oracle AIA - Fusion Ready!
Pre-built SOA + AIA Front Office Applications
Infrastructure delivers IT CRMSiebel CRM
- Fusion Edition
enabled agility
Ensures interoperability with Create Check Price Capture
Billing Step N
Opportunit & Availability Order
existing Oracle applications y
Application Independent Web Services
Provides a phased migration “Get Account Balance” “Update Account Balance…”
strategy to Fusion
Applications
Oracle E-Business Suite
Order Management
Back Office Applications
Replace with Fusion CRM
when ready
29 Editor: Manika
26. AIA is Built on Oracle SOA Technologies 3
AIA Content Fusion Middleware
Best Practice Processes Oracle BPA Suite
Enterprise Business Account
Customer
Oracle BPA Suite and
Objects Order Product JDeveloper IDE
Process Integration
Oracle SOA Suite
Packs
Enterprise Business Service Registry and
Services OWSM
Application Logic, Transport HUB Billing OM Oracle Data Integrator
Data Services
CRM HCM SCM FIN
30 Editor: Manika
27. Embrace SOA-Based Integration 3
Option #2 – Build your own SOA
“Bottom Up” Approach - Supporting SOA with Applications Unlimited
Oracle PeopleSoft Siebel JD Edwards
Enterprise Business Services (out of box) 150 200 172 100
(OAG)
Enterprise Service Operations 225 2000 1565 330
Enterprise Business Events 1500 106 1152 250
Modeled Business Process Support 450 769 500 700
Services Repository Available YES YES YES YES
(IREP) (ISR) (SR) (ISR)
31 Editor: Manika
28. Embrace SOA-Based Integration 3
Option #2 – Build your own SOA
“Top Down” Approach – Using Oracle BPM Suite and applying
business strategy throughout the entire process lifecycle
Front End Application
Top Down
Biz Processes/Workflows
Business Services
("Composite")
Service Orchestration
Implementation Services
Applications Legacy/Custom
32 Editor: Manika
29. Embrace SOA-Based Integration 3
Oracle SOA Platform
• Oracle JDeveloper Suite
• http://www.oracle.com/tools/jdev_home.html
• Model and Simulate
• Oracle BPA Suite
• http://www.oracle.com/technologies/soa/bpa-suite.htm
• Orchestrate & Transform
• Oracle BPEL PM
• http://www.oracle.com/appserver/bpel_home.html
• Monitor & Optimize
• Oracle BAM (Business Activity Monitoring)
• http://www.oracle.com/appserver/business-activity-monitoring.html
• SOA Governance
• WebService Manager and Enterprise Manager
• http://www.oracle.com/tools/jdev_home.html
• Oracle Data Integrator (for bulk data transfer/copy)
• http://www.oracle.com/applications/oracle-data-integrator-technical-overview-white-paper.pdf
33 Editor: Manika
30. Embrace SOA-Based Integration 3
by Leveraging the Best Practice Centers
• Oracle E-Business Suite Best Practice Center
http://www.oracle.com/technology/tech/fmw4apps/ebs/index.html
• PeopleSoft Best Practice Center
http://www.oracle.com/technology/tech/fmw4apps/peoplesoft/index.html
• Siebel Best Practice Center
http://www.oracle.com/technology/tech/fmw4apps/siebel/index.html
• JD Edwards Best Practice Center
http://www.oracle.com/technology/tech/fmw4apps/jde/index.html
• Agile Best Practice Center
http://www.oracle.com/technology/tech/fmw4apps/agile/index.html
34 Editor: Manika
31. Extend Business Intelligence Applications Portfolio 4
using Oracle Analytic Applications Built on OBI EE
Daily Business
Intelligence
Enterprise Performance
Management
Oracle Analytic
Enterprise Performance Applications
Management
Certified Today
Siebel Analytics 1. Oracle E-Business Suite
2. PeopleSoft Enterprise
3. Siebel
4. JD Edwards EnterpriseOne
35 Editor: Manika
32. Extend Business Intelligence Applications Portfolio 4
using Oracle Analytic Applications Built on OBI EE
Comms. Complex Financial High Insurance Life Public Travel
Auto CPG Energy Services Tech
& Media Mfg. & Health Sciences Sector & Trans
Service & Order
Contact Management Supply Human
Sales Marketing Financials
Center & Fulfillment Chain Resources
Oracle Business Intelligence (BI) Applications
Common Enterprise Information Model
Oracle Business Intelligence Server
Other Datasources
IVR, ACD, CTI
Hyperion
Packaged Universal MS Excel
ETL Maps Adapters Syndicated
ORACLE APPLICATIONS Oracle Business Analytics
Warehouse Schema
36 Editor: Manika
33. Adopt Enterprise Reporting and Publishing 5
with Oracle Business Intelligence (BI) Publisher
Oracle Reports
Crystal Reports
Oracle BI Publisher
Universal Batch Engine
Crystal Reports
Certified Today
Actuate 1. Oracle E-Business Suite
2. PeopleSoft Enterprise
3. Siebel
4. JD Edwards EnterpriseOne
37 Editor: Manika
34. Adopt Enterprise Reporting and Publishing 5
with Oracle Business Intelligence (BI) Publisher
Enterprise Reporting Moving from these…
38 Editor: Manika
35. Adopt Enterprise Reporting and Publishing 5
with Oracle Business Intelligence (BI) Publisher
Enterprise Reporting to these…
39 Editor: Manika
36. Secure your Global Enterprise 6
by using Oracle Identity Management
Single
Sign-On
Identity
Provisioning
Certified Today
1. Oracle E-Business Suite
2. PeopleSoft Enterprise
3. Siebel
4. JD Edwards EnterpriseOne
40 Editor: Manika
37. Secure your Global Enterprise 6
by using Oracle Identity Management
Access Identity Directory
Control Administration Services
Identity Lifecycle
Authentication &
Administration Virtualization
Authorization
Single Sign-On Role & Membership
Administration Synchronization
Federation
Provisioning &
Reconciliation Storage
Web Services Security
Compliance Automation
Audit & Compliance
Audit Data Attestation Segregation of Duties Controls
Management
Service Levels Configuration Performance Automation
41 Editor: Manika
38. Secure your Global Enterprise 6
by using Oracle Identity Management
Access Identity Directory
Control Administration Services
Oracle Access Manager
Oracle Enterprise Oracle Virtual Directory
Single Sign-On Oracle Internet Directory
Oracle Identity Manager
Oracle Identity Federation (with Directory Integration
Oracle Web Services Platform)
Manager
Audit & Compliance
Oracle Identity & Access Management Suite
Management
Oracle Enterprise Manager for Identity Management
42 Editor: Manika
39. Increase Information Workers’ Productivity 7
A) with Oracle Web Center Suite, by Unifying the User Interface and
Interaction
Integrated, standards based, user interaction suite
Search
Documents
Notifications
Discussions
Email
& Presence
Social
Wiki / Blog Networks
Partner Custom Business
Intelligence Apps
Legacy
Other Apps…
43 Editor: Manika
40. Increase Information Workers’ Productivity 7
B) with Incorporating Google-like Search Using Oracle Secure
Enterprise Search (SES) for Single, Unified Find
Oracle E-
Oracle E-
Business
Business
Suite 12.1
Suite 12.1
Improve User Productivity
• Standard Search are tedious
• Relationships and contexts are not
preserved
• Expect you to know what you are
searching for
Security during Search
• Very Important to know the user role
and data security paradigm that is built Siebel 8.0
Siebel 8.0
into the Applications Logic
The Google Effect
• Search is the starting point
• Need to bake it into the product set
44 Editor: Manika
41. Increase Information Workers’ Productivity 7
C) with Oracle User Productivity Kit (UPK) for User Training
User SEE IT
SEE IT TRY IT
TRY IT KNOW IT
KNOW IT DO IT
DO IT
Modes
Self-Running Demo Interactive Simulation Testing for Competence Context-Sensitive Help
45 Editor: Manika
42. Manage your Documents Centrally 8
D) with Oracle Enterprise Content Management (ECM)
Business processes are driven by content…
Marketing and
Brand Secure Research &
Project
Management Collaboration
Management
Information Production Marketing
Secure Deal
Privacy and Collaboration
Protection
HR Sales
Policies & Contract
Procedures Management
IT Legal
IT Project Regulatory
Finance
Management Compliance
Accounts Board of
Payable Claims Directors
Processing
46 Editor: Manika
43. Integration of Enterprise Content Management 8
Use Cases
• Attachments:
• Replace native application attachment document stores
• View and attach documents associated with application entities
• Provide enterprise class scalability and functionality
• Leverage application content throughout the enterprise
• Examples: call centers, employee records (reviews, benefits)
• Imaging:
• Automate paper-based processes
• Provide imaging, capture, workflow and document task
processing
• High document routing and mark-up requirements
• Examples: Accounts payable, time & expense management,
order management, employee onboarding, etc...
47
47 Editor: Manika
44. Application Adapter Releases 8
Out Now
•E-Business Suite Adapter for ECM (Imaging and Attachments for Forms
apps)
•PeopleSoft Adapter for ECM (Imaging)
•Siebel Adapter for ECM (Attachments)
CY 2009
•PeopleSoft Adapter for ECM (Attachments)
CY 2010
•JD Edwards Adapter for ECM (Imaging and Attachments)
•E-Business Suite Adapter for ECM (Imaging and Attachments for OAF/HTML
apps)
•Siebel Adapter for ECM (update)
48
48 Editor: Manika
45. Tightly Integrated User Experience 8
One-click access to imaged documents
• Oracle I/PM is launched
from Application UI to:
• Retrieve associated
images
• Access work lists
• Resolve exceptions
• etc.
49 Editor: Manika
46. Secure Annotations & Redactions 8
Oracle I/PM Viewer
• Browser plug-in and zero foot print viewers
• Annotate any content
• Markups individually secured. Enforce redactions
• No changes to original document
• Supports 400+ formats
50 Editor: Manika
47. Consider Grid Infrastructure 9
and Real Application Clusters
Maximize quality of service and better asset utilization
Resource pooling and
sharing
Applications
Information
Servers Database
Storage
Low-cost modular hardware
Incremental scaling
Self monitoring, self
managing
Secure
Highly Available
Storage
51 Editor: Manika
48. Consider Grid Infrastructure 9
using Oracle’s Maximum Availability Architecture (MAA)
Remove server as single point of failure
Integral part of Oracle’s Order Entry Spare Supply Chain
Maximum Availability
Architecture
Enables applications to
mask component
failures
in infrastructure
Service fails over to
surviving node with the
Automatic Workload
Management
Server Failure
52 Editor: Manika
52. Key Takeaways
Leverage Next Generation Technology Today
Short-Term
Short-Term Medium-Term
Medium-Term Long-Term
Long-Term
(within the year)
(within the year) (1 to 5 years)
(1 to 5 years) (beyond 5 years)
(beyond 5 years)
• Low risk, “Get your feet • Higher impact projects: • Incremental uptake of Fusion
wet” projects Apps IF and WHEN ready
• Standardize your BI
solutions with OBI EE
• Focus on tactical projects
• Embrace SOA-based • The ultimate transformation
and quick wins:
Integration, AIA to the next generation
• BI Publisher
• Externalize your organization
• Enterprise Manager
with Applications Packs Applications Security
• Inventory and Rethink
• Build your skill set in: your customization to be
• SOA Platform Fusion-ready
• OBI EE • Centralize the master
• Oracle Identity data
Management
• JDeveloper & ADF
56 Editor: Manika
So how can you evolve to become a next generation organization and get ready for Fusion? Adaptability: Oracle Fusion Applications are designed to exploit the technological advances of SOA and support greater business agility by providing business process owners with the tools they need to model processes to meet their own unique needs. Productivity: Oracle Fusion Applications exploit advances in user experience technologies to make users and executives highly productive…providing them with 1) a rich, easy-to-use interface that integrates business processes and business intelligence; 2) role-based access to relevant information; and 3) the ability to interact with the applications through familiar personal productivity tools and desktops. Manageability :In an era of web services we think security as the user level just doesn’t work – it needs to be embedded at every level of the technology. Fusion GRC solutions enable an integrated, proactive and closed-loop approach for compliance and risk management across multiple regulatory mandates. Fusion GRC enables you to embed control, security, and predictability into the very fabric of your business operations. For all of these reasons and more, we think that the market will be looking for something better in the future and we will be ready with Fusion if and when our customers are ready to make that move. (HIGHLIGHT [ON CLICK] SHOWS THE 5 THINGS TO FOCUS ON TODAY IN ORDER TO BECOME A NEXT GENERATION ORGANIZATION AND PREPARE FOR FUSION)
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Slide We are going to drill down into the six little pictures in the platform diagram. As you will see, the message in each area is the same, and using the platform to deliver those services results in similar benefits: Centralizing the definition and management of services saves time and money. Use a single service multiple times. Sharing a single service across applications eliminates the inaccuracy and risk that comes with multiple definitions of the same object. Don’t lock out a user from sensitive information in one place, only to let them in somewhere else! Building on standards makes skills re-usable and lets you take advantage of the latest capabilities as they emerge. Replace a service in an existing process with a new, improved version with no disruption or recoding. Enterprise processes can be implemented more directly, linking business needs directly to application capabilities. Bring business processes up out of the weeds and make them visible to the users who design them, and let those users make changes directly.
Slide For the rest of our meeting, I would like to get into some of the details behind each of these areas. Our goal is to prove two things: Oracle has the most complete and powerful platform for hosting and building applications This platform delivers the greatest real business value, not only for the applications that you are looking to buy, but for your all your enterprise applications.
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Slide High level description of core components
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JD Edwards EnterpriseOne Oracle Update for Paris, France (December 16, 2008) Slide
JD Edwards EnterpriseOne Oracle Update for Paris, France (December 16, 2008) Slide
JD Edwards EnterpriseOne Oracle Update for Paris, France (December 16, 2008) Slide E-Business Suite has released basic SES capabilities with a patch on top of Release 12 Assets, Contracts, PO’s, Service Requests available Comprehensive Features will be available with Release 12.1 R12.1 will open up the search framework to encompass all objects within EBS. Customers can choose how and when to leverage the Object Browser/ Search Manager for SES enablement
KEY MESSAGE: Content for UPK was introduced in Release 12, and we continue to expand the content as we introduce new products. The UPK tool has been very popular, even prior to delivering content, as we’ve had hundreds of EBS customers buy the tool and build their own content for the 11i environment. UPK is useful for all aspects of the software lifecycle and is applicable for implementations, upgrades, and rollouts of new functionality. There are 3 physical components of UPK and they provide value throughout the Software lifecycle. UPK Developer UPK Content (content developed by Oracle and/or by your organization) UPK Usage Tracking Let’s talk about each of these components: Once the content is recorded it can be customized and edited and then published into multiple outputs – these outputs are the UPK Content. (For some PSFT E and JDE E1 applications, Oracle creates vanilla, pre-recorded content.) If they are a customer that has any of the applications for which we have content, discuss how UPK can be used early on in their implementation to educate the project team on how the vanilla application works. Early on in an implementation or upgrade, UPK can be used to start documenting system process flows – these can be published as printed MSWord docs, and used as collaborative tools within the organization. This same content creates User Acceptance Test Scripts. The scripts can be imported into Mercury’s Test Director/Quality Center product. Before Go-Live everyone using the applications must be trained. UPK has the ability to create both Instructor Led Classroom training and Online training. For classroom training, use the source content to create both the Instructor and Student Guides. For self-paced online training, publish the content into the UPK Player – the DHTML component that has 4 modes of learning: See It, Try It, Know It, and Do It. For training end users UPK enables self learning with the UPK Player. Users can access 4 different modes ‘See It’, ‘Try It’, ‘Know It’, and ‘Do It’. The ‘See it’ Mode is purely a simulation, user can watch how the transaction is performed. The ‘Try It’ mode requires the user to interact with the simulation, and the ‘Know It’ mode tests what the user has learned from the previous 2 modes. The ‘Do It’ mode, pictured here – provides support to users from within the application, facilitating just in time learning with conceptual text and visuals.
Stepping back a bit, let’s take a look at the value proposition of content-enabling applications. When you look at the processes that run through an organization, many of them are driven by, or heavily dependent upon unstructured content. From Finance, to Human Resources, to Legal, to Sales and Marketing, all aspects of an organizations business have to deal with managing content through a business process. However, most of the systems and business applications that support these processes don’t provide for integrating content within the context of their operations. As a result, departments look for finding ways to map content to their processes, which usually don’t fit the natural flow of tasks. Email, file servers, application file storage systems, workspaces, or even a continued reliance on paper documents have all been used in conjunction with business applications to varying degrees of success, but all feature their own set of limitations that are consistent with typical ECM business pains.
There are two use case scenarios how we approach the market with our apps integrations. First, is ad-hoc attachments, which is the use case which you often see in front-office operations such as sales, marketing, call centers, and some HR functions. Here, the use case is centered around lower volumes of content that are being produced by a small number of people, but sometimes consumed by a wider audience. In this case, we may also be replacing a native file store that once was adequate, but as business needs have changed, has not kept up with user and IT requirements. The second use case is around high volume document processing. This is really for back-office, heads down operations, where the whole objective is to process content that usually starts in paper form as fast and efficiently as possible. Workflows tend to be more complex, with more emphasis on routing and exception handling. You see this use case in financial operations, employee and student on-boarding and order management.
Key imaging markets include: Financials: Accounts Payable, Accounts Receivable, Expense Management Adapter augmented by customizable solution templates Human Resources: Employee On-boarding, Benefits Adapter workflow configurations provide most required functionality Campus Solutions (PeopleSoft): Student On-boarding, Financial Aid Image enablement integration can be provided through configuration (similar to HR solution) Certified with PeopleSoft 9.0 / PeopleTools 8.49 and E-Business Suite 11.5.10 and 12.1 Attachments solution for PeopleSoft will be delivered by end of CY09
When an invoice image is opened up via E-Business Suite, it launches the I/PM Viewer. The Viewer is a web-based application that enables you to view, annotate and mark-up images. You can highlight, make sticky notes, add redactions and so forth. These mark-ups are stored as layers on top of the native document that is stored in the I/PM repository. So, the original document remains untouched. These layers are also secured with the ability to relate them to permissions, which helps to adhere with corporate compliance guidelines. For example, information concealed by redactions can be made viewable only to those who are AP managers, but not clerks.
JD Edwards EnterpriseOne Oracle Update for Paris, France (December 16, 2008) Slide
JD Edwards EnterpriseOne Oracle Update for Paris, France (December 16, 2008) Slide