A good presentation to understand with the example of Lyon (city located in France) how to brand a territory from a marketing point of view. The development of territories and cities as a marketable product has led to competition between them for inward investment and government funding. It is often manifested in the attempts by cities to attract international sporting events, funds, business and people. This work has been done by Arianna Guiliodori and Mohamed El asri during the executive MBA Paris-Sorbonne University program in 2014.
Présentation de la stratégie de la marque territoriale Only LyonCamille Coste
ONLYLYON est à la fois la marque et le programme de marketing international créés en 2007 par les 13 partenaires institutionnels* du territoire partageant le même objectif : faire rayonner Lyon à l’international.
Cette démarche procède du modèle lyonnais de gouvernance territoriale, et fédère aujourd’hui 28 partenaires publics et privés.
Coupures De Presse ONLYLYON
Tous sont mobilisés pour renforcer la notoriété et la compétitivité de Lyon dans un contexte de concurrence accrue entre les métropoles mondiales pour attirer les talents, les projets, les touristes…
Le programme ONLYLYON est donc mis en œuvre par l’ensemble de ces partenaires, chacun dans son domaine ou collectivement via des actions coordonnées par une équipe opérationnelle de 7 personnes, rattachées à l’ADERLY (Invest in Lyon) et en lien avec l’ensemble des forces vives de Lyon à l’international.
La démarche ONLYLYON est transversale tant dans ses champs d’intervention (secteurs, marchés) que dans ses piliers d’action (communication, relations presse…) avec pour mission de promouvoir ce qui rend Lyon si singulière (ONLY LYON !) afin de :
Faire Connaitre Lyon
Faire Aimer Lyon
Faire Venir à Lyon
Pour ce faire, l’équipe ONLYLYON déploie en soutien de ses partenaires ou bien en propre une série de moyens visant à renforcer l’image et la notoriété de Lyon sur la scène internationale. Campagnes de communication, Relations Presse, Réseau d’Ambassadeurs et stratégie digitale font partie des piliers d’action historiques de la démarche, enrichis depuis 2 ans de nouvelles initiatives.
Gollain construire une argumentation marketing territoriale efficace - sept...Vincent GOLLAIN
Comment créer un argumentaire marketing pour une ville, une intercommunalité, un département ou une région ? La méthode Cerise Revait(r) répond simplement à cette interrogation.
AT18 - Marketing territorial : construire sa démarche et son positionnementCap'Com
Le marketing territorial, toutes les collectivités s’y mettent. Mais la démarche mérite rigueur et constance surtout pour les collectivités dont les moyens sont inversement proportionnels à leurs ambitions. Les différentes étapes qui guident les démarches de marketing territorial relèvent d’une méthode qui s’adapte aux enjeux et aux capacités de tous les territoires, petites villes ou intercommunalités.
Attractivité des territoires : mirages, virages et ancrages.
Vincent Gollain, directeur du département Économie de l'IAU, détaille les apports du marketing territorial à l'attractivité des territoires, et ses perspectives...
Présentation de la stratégie de la marque territoriale Only LyonCamille Coste
ONLYLYON est à la fois la marque et le programme de marketing international créés en 2007 par les 13 partenaires institutionnels* du territoire partageant le même objectif : faire rayonner Lyon à l’international.
Cette démarche procède du modèle lyonnais de gouvernance territoriale, et fédère aujourd’hui 28 partenaires publics et privés.
Coupures De Presse ONLYLYON
Tous sont mobilisés pour renforcer la notoriété et la compétitivité de Lyon dans un contexte de concurrence accrue entre les métropoles mondiales pour attirer les talents, les projets, les touristes…
Le programme ONLYLYON est donc mis en œuvre par l’ensemble de ces partenaires, chacun dans son domaine ou collectivement via des actions coordonnées par une équipe opérationnelle de 7 personnes, rattachées à l’ADERLY (Invest in Lyon) et en lien avec l’ensemble des forces vives de Lyon à l’international.
La démarche ONLYLYON est transversale tant dans ses champs d’intervention (secteurs, marchés) que dans ses piliers d’action (communication, relations presse…) avec pour mission de promouvoir ce qui rend Lyon si singulière (ONLY LYON !) afin de :
Faire Connaitre Lyon
Faire Aimer Lyon
Faire Venir à Lyon
Pour ce faire, l’équipe ONLYLYON déploie en soutien de ses partenaires ou bien en propre une série de moyens visant à renforcer l’image et la notoriété de Lyon sur la scène internationale. Campagnes de communication, Relations Presse, Réseau d’Ambassadeurs et stratégie digitale font partie des piliers d’action historiques de la démarche, enrichis depuis 2 ans de nouvelles initiatives.
Gollain construire une argumentation marketing territoriale efficace - sept...Vincent GOLLAIN
Comment créer un argumentaire marketing pour une ville, une intercommunalité, un département ou une région ? La méthode Cerise Revait(r) répond simplement à cette interrogation.
AT18 - Marketing territorial : construire sa démarche et son positionnementCap'Com
Le marketing territorial, toutes les collectivités s’y mettent. Mais la démarche mérite rigueur et constance surtout pour les collectivités dont les moyens sont inversement proportionnels à leurs ambitions. Les différentes étapes qui guident les démarches de marketing territorial relèvent d’une méthode qui s’adapte aux enjeux et aux capacités de tous les territoires, petites villes ou intercommunalités.
Attractivité des territoires : mirages, virages et ancrages.
Vincent Gollain, directeur du département Économie de l'IAU, détaille les apports du marketing territorial à l'attractivité des territoires, et ses perspectives...
Reunion club Marketing territorial 26 novembre 2020Vincent GOLLAIN
La réunion du Club était centré sur le retour d'attractivité des villes moyennes et territoires ruraux. Plusieurs témoignages : VivrOvert, La Manche, Haute Vienne, Grand Soissons
Les nouveaux enjeux du marketing territorial.
Conférence du 20 Juin 2013.
Les villes et les territoires sont devenus des « marques ». Pourquoi et comment ces enjeux sont-ils devenus stratégiques, pour les élus, mais pas uniquement: pour l’ensemble des parties prenantes liées aux territoires aussi.
Contrairement aux apparences, le marketing territorial n’est pas uniquement une concurrence territoriale, c’est surtout une émulation, une énergie, un stimulateur de développement et d’innovation. Une concurrence positive, profitable à tous : développer l’attractivité; améliorer le confort de vie; promouvoir et veiller à la qualité environnementale; encourager les initiatives; Etc. : ce qui fait du bien à mon territoire fait du bien à tout le territoire.
Et si le marketing territorial s'inscrit lui aussi dans la mondialisation, c'est aussi pour en tirer avantages: réputation internationale, marché mondial, et interdépendance avec l'image de la France. En effet, marketing territorial et image France sont de plus en plus liés: l’attractivité des territoires sera renforcée par l’attractivité France, et l’attractivité France profitera du dynamisme territorial.
Mais si le « made in France » est d’actualité, nous avons toutefois un plus fort sentiment d’appartenance territorial que national, ce qui explique la force du "made in chez moi" et du marketing de terroir et d'appellations. D'ailleurs, cette « valeur territoriale » est de plus en plus poussée comme un argument de vente, par les territoires eux-mêmes, mais aussi (de + en +) par les acteurs économiques … à l’exemple des distributeurs « amis des territoires ».
Ces marques-territoires sont devenues des marques partagées, revendiquées, portées par un ensemble de parties prenantes. Et pourtant, il n’en demeure pas moins un rôle particulier du côté des élus et des pouvoirs publics qui doivent étudier, piloter, comparer, arbitrer « leur marque » pour promouvoir son image, sa notoriété, sa réputation, son attractivité. Ces nouvelles exigences sont aussi « un nouveau métier » pour les élus et leurs équipes, dans un contexte qui se complexifie et se professionnalise. Les premières étapes sont celles de l’audit de marque pour définir une plateforme de marque et un positionnement stratégique qui devra ensuite être décliné en communication territoriale, mettant en action un ensemble de supports et canaux, en bonne articulation et cohérence.
Les parties prenantes se multiplient car nous passons de la communication externe (venez visiter, venez vous installer …) à l’animation de réseau, sur des enjeux de rayonnement, de réputation et de mobilisation (les marques-ambassadeurs, la fierté d’appartenance). Le marketing territorial, d’inspiration publique est en train de devenir un enjeu collectif, multi parties-prenantes. Les élus et responsables publics sont de plus en plus des animateurs de réseau
A.2 Attirer les étudiants pour renforcer son attractivitéCap'Com
En contribuant à sa notoriété et son développement économique, la cible étudiante participe à renforcer la compétitivité et l’attractivité d’un territoire. Lorsqu’ils ont à faire le choix de leur lieu d’étude, quels sont leurs critères de décision et quels leviers activer pour retenir l’attention des étudiants
Vincent Gollain, directeur du département économie de l'IAU Île-de-France
Marine Triomphe, directrice des relations extérieures de l'Esdes, école de management de l'Ucly
AT24 - La fête des lumières : introduction à l'événement qui symbolise Lyon_#...Cap'Com
Premiers pas dans la Fête des lumières. Comment, à partir d’une tradition locale, la ville de Lyon a développé un événement culturel hors norme, entraînant dans son sillage l’économie locale. Atelier introductif qui se poursuit librement au centre de Lyon pour assister à l’ouverture de la Fête des Lumières.
Le marketing territorial : le comprendre et l'employer pour développer son at...Vincent GOLLAIN
Cette présentation, tirée de mon ouvrage de mars 2017, vise à améliorer la compréhension des apports du marketing territorial pour celles et ceux qui travaillent sur l'attractivité d'un territoire (Ville, Département, Région, Destination, Quartier, station touristique, etc.). Cette présentation comprend des concepts, exemples, méthodes et astuces pour réussir.
B2. L'évènementiel : un levier stratégique du marketing territorialCap'Com
Qu’ils soient culturels, sportifs, économiques ou industriels, les évènements peuvent être un véritable levier pour dynamiser les atouts du territoire en transformant sa réputation et en jouant sur ses performances d’attractivité. Quelle méthode pour un événement à haute valeur ajoutée ? Comment hiérarchiser les priorités et où investir les moyens ?
Vincent Larquet, directeur stratégie de l’Union Française des Métiers de l’événement
La notion de marketing territorial est intimement liée à celle d'intelligence territoriale. Pour comprendre quelles sont les actions et dispositifs de veille qui doivent être mis en oeuvre, il est nécessaire de comprendre quelles sont les cibles des agences de développement économique.
Recommandation stratégique pour la candidature à la primaire socialiste de Dominique Strauss-Kahn.
Travail de groupe: ECS Paris (Master 1 de communication publique & politique)
Les entreprises du secteur touristique se trouvent face à l’obligation de suivre les évolutions afin de répondre à la demande de consommateur marocain. d'ou l'importance de monter dans la grande vague du digital !
Pour plus de détaille suivez le lien suivant : http://buff.ly/2u6mL9Q
Marketing Digital - introduction au design thinking Citron Bien
Dans le cadre du cours de Marketing Digital & Communication, des Bachelor - Bac+3 Chargé de Communication & Marketing de Grenoble Ecole de Management & EGC Valence ;
J'interviens sur le Cours Design & Approche Créative.
Il y est question de :
- l'entreprise de demain
- processus créatif
- design
- design thinking
- innovation
- quelques éléments de méthode
Forum Brand Milano - ONLYLYON Action Plan 2015, Lionel FlasseurComitato Brand Milano
The ONLYLYON 2015 Action Plan has 3 key challenges: 1) Boosting Lyon's position and attractiveness, 2) Strengthening programs in key areas like education and business, and 3) Prioritizing geographical targets like Paris. The plan proposes a cross-disciplinary approach, targeting cities travelers frequent, and strengthening communication through digital screens and campaigns in key cities. It also focuses on partnerships, ambassador networks, and governance to execute the strategic marketing and operational plans.
Reunion club Marketing territorial 26 novembre 2020Vincent GOLLAIN
La réunion du Club était centré sur le retour d'attractivité des villes moyennes et territoires ruraux. Plusieurs témoignages : VivrOvert, La Manche, Haute Vienne, Grand Soissons
Les nouveaux enjeux du marketing territorial.
Conférence du 20 Juin 2013.
Les villes et les territoires sont devenus des « marques ». Pourquoi et comment ces enjeux sont-ils devenus stratégiques, pour les élus, mais pas uniquement: pour l’ensemble des parties prenantes liées aux territoires aussi.
Contrairement aux apparences, le marketing territorial n’est pas uniquement une concurrence territoriale, c’est surtout une émulation, une énergie, un stimulateur de développement et d’innovation. Une concurrence positive, profitable à tous : développer l’attractivité; améliorer le confort de vie; promouvoir et veiller à la qualité environnementale; encourager les initiatives; Etc. : ce qui fait du bien à mon territoire fait du bien à tout le territoire.
Et si le marketing territorial s'inscrit lui aussi dans la mondialisation, c'est aussi pour en tirer avantages: réputation internationale, marché mondial, et interdépendance avec l'image de la France. En effet, marketing territorial et image France sont de plus en plus liés: l’attractivité des territoires sera renforcée par l’attractivité France, et l’attractivité France profitera du dynamisme territorial.
Mais si le « made in France » est d’actualité, nous avons toutefois un plus fort sentiment d’appartenance territorial que national, ce qui explique la force du "made in chez moi" et du marketing de terroir et d'appellations. D'ailleurs, cette « valeur territoriale » est de plus en plus poussée comme un argument de vente, par les territoires eux-mêmes, mais aussi (de + en +) par les acteurs économiques … à l’exemple des distributeurs « amis des territoires ».
Ces marques-territoires sont devenues des marques partagées, revendiquées, portées par un ensemble de parties prenantes. Et pourtant, il n’en demeure pas moins un rôle particulier du côté des élus et des pouvoirs publics qui doivent étudier, piloter, comparer, arbitrer « leur marque » pour promouvoir son image, sa notoriété, sa réputation, son attractivité. Ces nouvelles exigences sont aussi « un nouveau métier » pour les élus et leurs équipes, dans un contexte qui se complexifie et se professionnalise. Les premières étapes sont celles de l’audit de marque pour définir une plateforme de marque et un positionnement stratégique qui devra ensuite être décliné en communication territoriale, mettant en action un ensemble de supports et canaux, en bonne articulation et cohérence.
Les parties prenantes se multiplient car nous passons de la communication externe (venez visiter, venez vous installer …) à l’animation de réseau, sur des enjeux de rayonnement, de réputation et de mobilisation (les marques-ambassadeurs, la fierté d’appartenance). Le marketing territorial, d’inspiration publique est en train de devenir un enjeu collectif, multi parties-prenantes. Les élus et responsables publics sont de plus en plus des animateurs de réseau
A.2 Attirer les étudiants pour renforcer son attractivitéCap'Com
En contribuant à sa notoriété et son développement économique, la cible étudiante participe à renforcer la compétitivité et l’attractivité d’un territoire. Lorsqu’ils ont à faire le choix de leur lieu d’étude, quels sont leurs critères de décision et quels leviers activer pour retenir l’attention des étudiants
Vincent Gollain, directeur du département économie de l'IAU Île-de-France
Marine Triomphe, directrice des relations extérieures de l'Esdes, école de management de l'Ucly
AT24 - La fête des lumières : introduction à l'événement qui symbolise Lyon_#...Cap'Com
Premiers pas dans la Fête des lumières. Comment, à partir d’une tradition locale, la ville de Lyon a développé un événement culturel hors norme, entraînant dans son sillage l’économie locale. Atelier introductif qui se poursuit librement au centre de Lyon pour assister à l’ouverture de la Fête des Lumières.
Le marketing territorial : le comprendre et l'employer pour développer son at...Vincent GOLLAIN
Cette présentation, tirée de mon ouvrage de mars 2017, vise à améliorer la compréhension des apports du marketing territorial pour celles et ceux qui travaillent sur l'attractivité d'un territoire (Ville, Département, Région, Destination, Quartier, station touristique, etc.). Cette présentation comprend des concepts, exemples, méthodes et astuces pour réussir.
B2. L'évènementiel : un levier stratégique du marketing territorialCap'Com
Qu’ils soient culturels, sportifs, économiques ou industriels, les évènements peuvent être un véritable levier pour dynamiser les atouts du territoire en transformant sa réputation et en jouant sur ses performances d’attractivité. Quelle méthode pour un événement à haute valeur ajoutée ? Comment hiérarchiser les priorités et où investir les moyens ?
Vincent Larquet, directeur stratégie de l’Union Française des Métiers de l’événement
La notion de marketing territorial est intimement liée à celle d'intelligence territoriale. Pour comprendre quelles sont les actions et dispositifs de veille qui doivent être mis en oeuvre, il est nécessaire de comprendre quelles sont les cibles des agences de développement économique.
Recommandation stratégique pour la candidature à la primaire socialiste de Dominique Strauss-Kahn.
Travail de groupe: ECS Paris (Master 1 de communication publique & politique)
Les entreprises du secteur touristique se trouvent face à l’obligation de suivre les évolutions afin de répondre à la demande de consommateur marocain. d'ou l'importance de monter dans la grande vague du digital !
Pour plus de détaille suivez le lien suivant : http://buff.ly/2u6mL9Q
Marketing Digital - introduction au design thinking Citron Bien
Dans le cadre du cours de Marketing Digital & Communication, des Bachelor - Bac+3 Chargé de Communication & Marketing de Grenoble Ecole de Management & EGC Valence ;
J'interviens sur le Cours Design & Approche Créative.
Il y est question de :
- l'entreprise de demain
- processus créatif
- design
- design thinking
- innovation
- quelques éléments de méthode
Forum Brand Milano - ONLYLYON Action Plan 2015, Lionel FlasseurComitato Brand Milano
The ONLYLYON 2015 Action Plan has 3 key challenges: 1) Boosting Lyon's position and attractiveness, 2) Strengthening programs in key areas like education and business, and 3) Prioritizing geographical targets like Paris. The plan proposes a cross-disciplinary approach, targeting cities travelers frequent, and strengthening communication through digital screens and campaigns in key cities. It also focuses on partnerships, ambassador networks, and governance to execute the strategic marketing and operational plans.
Rebranding Athens: The ABC and Agora Project. SmartCitiesTeam
Our complete proposition about Athens Rebranding. The ABC and Agora Project. Get on board!
Athens CoCreation Branding Project
Panteion University Of Social And Political Sciences
Department of Communication, Media and Culture
MA in Cultural Management
Course: Cultural Marketing and Communication
Course Instructor: Betty Tsakarestou, Assistant Professor and Head of Advertising and Public Relations Lab
Маркетинг и Брендинг в International Trade & Development SCG International
Маркетинговая стратегия и брендинг как инструменты увеличения стоимости товаров и адаптации на международных рынках. Увеличение прибыли через эффективности.
No name vs. Brаnd.
The presentation from the annual conference Marketing in Real Estate Dynamic Marketing 2015: “From development to management” organized by PROESTATE, “The Russian Guild of Property Managers and Developers”. The conference was aimed at top-managers of marketing departments, PR specialists, sales managers, working in the sphere of development and real estate (residential, commercial, suburban).The event took place on 27-28 November at the Art-Centre Exposed.
City Branding- The cases of Lisbon & SeoulAGKalliteri
This document discusses city branding and provides examples from Lisbon and Seoul. It defines city branding as the implementation of strategies to manage a city's resources, reputation, and image. Successful branding can attract tourism, investment, and talent. Common branding approaches include cultural, event, flagship construction, and personality branding. Effective city branding requires identifying clear brand attributes, stakeholder participation, and sustainability. Lisbon and Seoul are presented as case studies, highlighting each city's history, focal points, vision, and specific branding initiatives in investment, residents, and tourism.
Во внешнем облике любого города не последнюю роль играет дизайн. Логотипы, вывески, уличная реклама, уличные указатели, схемы метрополитена, транспорта и т.д. формируют образ города и его восприятие наравне с архитектурой и его жителями. И если изменить архитектуру и людей дизайнеру, скорее всего, не под силу, то возможность повлиять на внешний облик города у него есть. Как дизайн способен изменить город к лучшему, рассказали Михаил Губергриц творческий директор BBDO Branding и куратор факультета брендинга в Академии коммуникаций Wordshop, и Илья Рудерман, арт-директор, дизайнер шрифтов, преподаватель Британской школы дизайна и Академии коммуникаций Wordshop.
The document discusses various physiological, psychological, and care-related aspects of aging. It provides information on changes that occur in major body systems with aging, including the integumentary, cardiovascular, respiratory, gastrointestinal, neurological, musculoskeletal, genitourinary systems, as well as psychological aspects. It also outlines principles of caring for the elderly and highlights the important role of geriatric nurses in providing quality care to address the unique needs of an aging population.
City Branding: the case of Copenhagen and Pariszouzoukax2006
The document discusses city branding of Copenhagen and Paris. Copenhagen adopted a new branding strategy called "OPEN Copenhagen" to portray the city as open and flexible. The branding is humanistic and aims to gather all positive aspects of Copenhagen. Paris has very strong brand recognition due to its cultural assets like architecture and being known as the city of lights. Both cities score highly on brand strength and asset strength according to studies. Their branding capitalizes on cultural attractions, food, shopping and being romantic destinations.
The document outlines India's National Programme for Health Care of Elderly (NPHCE). Key points:
1) NPHCE aims to provide accessible and high-quality healthcare services to India's aging population through community-based primary care and establishing regional geriatric centers.
2) Services include health promotion, prevention, treatment and rehabilitation delivered at sub-centers, PHCs, CHCs, district hospitals and 8 regional geriatric centers.
3) The program strategy involves training healthcare workers, establishing geriatric infrastructure at various levels, and promoting convergence across departments serving elderly populations.
City Branding: The case of Stockholm (Sweden).SmartCitiesTeam
Stockholm's City Branding.
AthensCoCreation BrandingProject
Panteion University Of Social And Political Sciences
Department of Communication, Media and Culture
MA in Cultural Management
Course: Cultural Marketing and Communication
Course Instructor: Betty Tsakarestou, Assistant Professor and Head of Advertising and Public Relations Lab
The document summarizes various policies, programs, and provisions in India aimed at supporting senior citizens. It outlines priority given to senior citizens' cases in courts, separate queues for seniors in hospitals, special clinics for seniors in Delhi hospitals, tax benefits for investments and savings schemes for seniors, higher interest rates on savings for seniors, priority for telephone connections for seniors, discounts on phone and transport for seniors, concessions on rail and air travel for seniors, welfare laws and policies for seniors, social security programs, healthcare provisions and facilities for seniors, and initiatives by NGOs to support seniors.
City branding and smart city. How do these two work together at the example of Lyon?
AthensCoCreation BrandingProject
Panteion University Of Social And Political Sciences
Department of Communication, Media and Culture
MA in Cultural Management
Course: Cultural Marketing and Communication
Course Instructor: Betty Tsakarestou, Assistant Professor and Head of Advertising and Public Relations Lab
The document discusses key concepts related to destination branding including defining what a destination brand is, the importance of destination image, positioning, and the five phases of developing a destination brand identity. It notes that a destination brand differentiates a place, conveys its unique personality, and is not just a slogan or logo. It also provides examples of successful destination branding campaigns internationally, nationally, and for Midwest regions.
Elderly care involves caring for those aged 60 and over. As populations age, the percentage of those over 65 is increasing which has led to the emergence of geriatrics as a field. Older adults often require care due to declining health and abilities. Care can be provided in homes, old age homes, or day care centers and includes medical, social, and financial support. Governments have implemented policies to support the elderly including welfare programs and national policies focusing on areas like health, shelter, education, and family support.
Needs assessments carried out by social workers evaluate an elderly person's living conditions, independent living skills, financial situation, family support, and needs for services. This determines if they require domiciliary care at home, attendance at day centers which provide activities and meals, or placement in residential or nursing homes that provide 24-hour care, meals, activities, and assistance with daily tasks.
1) The global population of people over age 60 is nearly 700 million currently and is expected to reach 2 billion by 2050, outpacing the number of children.
2) In the Philippines, there are over 4.5 million senior citizens comprising nearly 6% of the population as of 2009.
3) Elderly people face issues like abuse, neglect, loneliness due to loss of spouse and friends, poverty, declining health, and discrimination.
This document provides an overview of health care for the elderly in India. It discusses the increasing elderly population in India and challenges they face. Key points include:
- India's elderly population is growing rapidly and will exceed 300 million by 2051, placing stress on families and the health system.
- The elderly experience many health issues like cardiovascular disease, osteoporosis, accidents and falls. Functional and economic dependency is also a major problem.
- Proper nutrition, physical activity, social engagement and managing medications are important for healthy aging. Support is needed through home care, day care centers and institutionalization in some cases.
- The government has introduced policies and programs to support elderly welfare, but more support is
Madrid & Lyon ~ City branding analysis and critiqueEva Anagnostaki
Madrid and Lyon both use city branding campaigns to promote their cities on the global stage. Madrid's campaigns emphasize the city's culture, food, parks and atmosphere of being welcoming to all. Lyon promotes innovation, business opportunities, cultural events like the Festival of Lights, education and quality of life. While both cities have successful campaigns, critics note they could better reflect the unique character of each place and engage local citizens in co-creating their city's identity.
Meeting MassChallenge 11.7.2014. Presentation from LyonPer Justesen
The document summarizes key information about Lyon, France as a place for business and innovation. It highlights Lyon's:
- Large population and strong demographic growth.
- Strong economy as the 6th largest European region in terms of GDP.
- Dynamic startup environment and key sectors like healthcare, digital, and green tech.
- World-class universities and research institutions that fuel innovation.
- Initiative to create a "Totem Building" to support high-potential startups and help them scale internationally.
The document discusses how hosting major global events like the Olympics or World Cup can spur urban investment. It examines case studies of past host cities like Barcelona in 1992 and upcoming hosts like Amsterdam's bid for the 2028 Olympics. The events require infrastructure upgrades and real estate development that benefit the city long-term. Hosting also boosts tourism and allows cities to market their new image globally. However, events only catalyze investment if the city has a strong long-term development plan to take advantage of the temporary opportunities and attention.
Vgollain marketing of places-cities-and-destinations-in-france-january2015Vincent GOLLAIN
This presentation shows some methods, techniques and Best Practicies of Marketing and Branding initiatives made by local areas (district, city, département and region) in France.
The document provides a summary of an individual's professional experience in planning and managing a variety of international events from conception to evaluation. They have 10+ years of experience delivering events ranging from 20 to 3,000 participants in various sectors. They are skilled in cultivating relationships, communicating with diverse groups, and supervising budgets up to $4.5M. A bilingual degree and certification in event management complement their experience.
Henry Bernard has extensive experience in project management and business development. He holds an MBA from Carlos III University in Madrid and a BA from Royal Holloway, University of London. He is trilingual in Spanish, English, and French. Notable experiences include managing technical assistance projects in public finance for AECOM in several countries in Africa and Latin America, conducting research to launch the Latin American branch of a global mobility consulting firm in Chile, and interning as a community manager for an advertising agency where he managed social media for clients like Pepsi.
Migreat Start-up & Entrepreneur Visa Worldwide Presentation - IOM + EMNJoséphine Goube
A presentation made by Migreat for the IOM and EMN on strategies to attract foreign business and investment to Lithuania, and the role of Migration and Migration Policy. October 1st 2015, Vilnius, Lithuania.
CIMEL aims to understand changes in media and entertainment industries, identify challenges they face, and promote knowledge. It maintains a global perspective with a focus on Latin America and emerging markets. CIMEL is led by a Chief Executive and Academic Director and works with member companies, professors abroad, and new entrants. It conducts research through projects and publications to provide insights for both business and society. Future plans include expanding multidisciplinary research, building regional focus, and increasing collaboration and knowledge diffusion.
Community Consulenza nella Comunicazione (Communication Advisory) is one of the leading PR firm in Italy. It belongs to Community Group – global advisory group active in the communication sector and it is leader in corporate and financial communication, product communication and in crisis management. Other companies part of Community Group are Community Public Affairs and Community Media Research, which is active in social and economic market researches. It belongs to the same group also D.Community, the division focussed on digital PR.
Mr. Tatsuya Yanagi presentation on OVOP - Yogyakarta Workshop 2014Toto Wirjosoemarto
The document discusses OVOP (One Village One Product) projects supported by JICA in various countries. It begins with an overview of OVOP in Japan and its principles of being local yet global, relying on self-help efforts through value addition, and developing human resources. Typical OVOP projects involve selecting local products, providing training and support to producer groups, and working to commercialize and market the products. An example project in Malawi is described in more detail, highlighting achievements like certain products being exported to Japan, as well as ongoing challenges. Overall, the document shares experiences of OVOP projects globally to help improve future initiatives.
LISBON: ATLANTIC INNOVATION AND STARTUP CITYPaulo Carvalho
Lisbon strategic vision is clear and ambitious: to position Lisbon as one of the most competitive, innovative and creative cities of Europe.
Our strategy is based on promoting the internationalization and the competitiveness of Lisbon at a global scale. We are working hard and fast to stimulate innovation, creativity and the entrepreneurship spirit in the city making Lisbon a place open to new experiences.
Lisbon is clearly assuming its privileged position as the gateway for the European consumers and an international platform for the Portuguese speaking emergent economies with 250 million consumers.
The strategic position of Lisbon as an “ATLANTIC BUSINESS HUB” aims to attract investment, companies and talents.
The number of INTERNATIONAL STUDENTS IN LISBON is growing and the city is becoming one of the Erasmus student’s top choices. The project “STUDY IN LISBON” is going to be a web platform with the central objective of attracting and retaining talent, making Lisbon a global hub in the fields of knowledge and innovation.
Lisbon is working very hard to positioning itself as a global STARTUP CITY. Many international entrepreneurs are choosing Lisbon to launch their ideas, products and services positioning itself as one of the top five “Startup Cities” in the World (Source: Entrepreneur magazine).
Lisbon City Council involved a diverse range of partners. The Lisbon Incubators Network which currently includes 11 incubators, adding more than 200 startups and 800 jobs. The network includes 11 business accelerators, 4 FabLabs, 15 coworking spaces and the community of business angels and venture capital investors.
The City is developing an economic policy based in the development of STRATEGIC CLUSTERS an efficient instrument for the gathering of resources and funding. Cluster being developed: Creative Economy; Health and Well Being; Maritime Economy; ICT/Web; Tourism; Retail and Commerce.
The document provides an overview of Publicis Groupe, a large global communications and advertising company. It discusses the company's history and founding in 1926, current operations in over 100 countries, leadership in various areas of advertising and communications, key clients, financial information, and focus on areas like digital media, emerging markets, and corporate social responsibility.
The document discusses the development of a tourism training project at the Institut Français du Tourisme in France. It provides context on the tourism industry and the goals of the Institut Français du Tourisme. The project aims to develop professional training modules for tourism companies and professionals. An analysis of tourism trends identifies key topics to focus on, including innovation, sustainable tourism, digital tourism, and heritage valorization. A strategic analysis is conducted to guide the development of the training modules. The proposed modules would cover these trends and topics essential for the tourism industry.
Le Place Marketing Forum 2016 est le grand rendez-vous du Marketing territorial. Il se déroulera les 9 et 10 mars 2016 au Centre des Congrès d'Aix-en-Provence. C'est un lieu d'échange, de débats et de discussions sur les fondamentaux du marketing territorial et de la communication publique. Regroupant plus de 400 professionnels, c'est l'occasion de venir découvrir ou redécouvrir la dynamique territoriale.
Plus d'informations sur notre site : placemarketingforum.com
Retrouvez-nous sur nos réseaux sociaux : Facebook, Twitter, Linkedin et Instagram
#PMF16
Pauline is a young French professional who graduated in Entrepreneurship and Innovation at SKEMA, Suzhou, China. After working in different sustainability-focused startups and in a Parisian incubator for web startups, she is now China coordinator for GROUPE SOS, one of the foremost European social enterprises. GROUPE SOS fights against poverty and social exclusion, and also supports social entrepreneurs through consulting missions, incubation programs and impact investing. After exploring the local market of social economy, she is starting to work on some co-created projects with local actors in order to foster social entrepreneurship in China.
The Social Express is a non-profit that organizes original trips to support the social entrepreneurship sector and its actors while training the youth to be more impactful. After a trip to Paris and Bucharest last year to work on the 10 entrepreneurs projects, The Social Express is heading to Shanghai for the 2015 Asia edition.
THE GLOBAL PARTNER NETWORK OF FRENCH TRADE SHOWSPromosalons AB
Promosalons’ mission is to promote trade exhibitions run by French organisers abroad in order to encourage the international presence of exhibitors, visitors and trade press.
Today Promosalons’ network spans across 120 countries on 5 continents. We are the World’s most unique promotion network. Drawing on more than 40 years of expertise, we work to ensure optimal conditions for international exhibitors, visitors and the press who attend the exhibitions we represent.
Tourism marketing strategy and plan for Milan and LombardyAndrea Scacchioli
The document discusses Milan's destination marketing strategy and plan for Expo 2015. It recommends creating a destination management organization to coordinate tourism activities related to the Expo. It also suggests repositioning Milan's tourism branding to emphasize culture and heritage in addition to fashion and business. Promotional campaigns and tourism packages should showcase Milan and surrounding Lombardy to attract both business and leisure visitors for the Expo and beyond.
Tourism Marketing Strategy And Plan For Milan And LombardyAndrea Scacchioli
The document discusses Milan's destination marketing strategy and plan for Expo 2015. It analyzes Milan's current image as mainly focused on fashion and business and proposes using Expo 2015 as an opportunity to reposition Milan's brand to attract more leisure visitors by promoting its cultural heritage and secondary attractions. It recommends creating a destination management organization, developing tourism packages linking Milan and surrounding areas, and conducting market research and promotional campaigns to expand tourism benefits before, during and after Expo 2015.
QuickBooks Sync Manager Repair Tool- What You Need to Knowmarkmargaret23
Occurrence of technical errors on QuickBooks is common but it can be resolved with the use of QuickBooks Sync Manager Tool . With the help of this too, users can sync the QuickBooks Desktop company file with the Intuit online server. It is compatible with versions QuickBooks Pro, Premier, or Enterprise. In case a user faces sync-related errors then they simply need this repair tool.
Mastering Dynamic Web Designing A Comprehensive Guide.pdfIbrandizer
Dynamic Web Designing involves creating interactive and adaptable web pages that respond to user input and change dynamically, enhancing user experience with real-time data, animations, and personalized content tailored to individual preferences.
Conferences like DigiMarCon provide ample opportunities to improve our own marketing programs by learning from others. But just because everyone is jumping on board with the latest idea/tool/metric doesn’t mean it works – or does it? This session will examine the value of today’s hottest digital marketing topics – including AI, paid ads, and social metrics – and the truth about what these shiny objects might be distracting you from.
Key Takeaways:
- How NOT to shoot your digital program in the foot by using flashy but ineffective resources
- The best ways to think about AI in connection with digital marketing
- How to cut through self-serving marketing advice and engage in channels that truly grow your business
Build marketing products across the customer journey to grow your business and build a relationship with your customer. For example you can build graders, calculators, quizzes, recommendations, chatbots or AR apps. Things like Hubspot's free marketing grader, Moz's site analyzer, VenturePact's mobile app cost calculator, new york times's dialect quiz, Ikea's AR app, L'Oreal's AR app and Nike's fitness apps. All of these examples are free tools that help drive engagement with your brand, build an audience and generate leads for your core business by adding value to a customer during a micro-moment.
Key Takeaways:
Learn how to use specific GPTs to help you Learn how to build your own marketing tools
Generate marketing ideas for your business How to think through and use AI in marketing
How AI changes the marketing game
In this humorous and data-heavy Master Class, join us in a joyous celebration of life honoring the long list of SEO tactics and concepts we lost this year. Remember fondly the beautiful time you shared with defunct ideas like link building, keyword cannibalization, search volume as a value indicator, and even our most cherished of friends: the funnel. Make peace with their loss as you embrace a new paradigm for organic content: Pillar-Based Marketing. Along the way, discover that the results that old SEO and all its trappings brought you weren’t really very good at all, actually.
In this respectful and life-affirming service—erm, session—join Ryan Brock (Chief Solution Officer at DemandJump and author of Pillar-Based Marketing: A Data-Driven Methodology for SEO and Content that Actually Works) and leave with:
• Clear and compelling evidence that most legacy SEO metrics and tactics have slim to no impact on SEO outcomes
• A major mindset shift that eliminates most of the metrics and tactics associated with SEO in favor of a single metric that defines and drives organic ranking success
• Practical, step-by-step methodology for choosing SEO pillar topics and publishing content quickly that ranks fast
Empowering Influencers: The New Center of Brand-Consumer Dynamics
In the current market landscape, establishing genuine connections with consumers is crucial. This presentation, "Empowering Influencers: The New Center of Brand-Consumer Dynamics," explores how influencers have become pivotal in shaping brand-consumer relationships. We will examine the strategic use of influencers to create authentic, engaging narratives that resonate deeply with target audiences, driving success in the evolved purchase funnel.
Are you struggling to differentiate yourself in a saturated market? Do you find it challenging to attract and retain buyers? Learn how to effectively communicate your expertise using a Free Book Funnel designed to address these challenges and attract premium clients. This session will explore how a well-crafted book can be your most effective marketing tool, enhancing your credibility while significantly increasing your leads and sales while decreasing overall lead cost. Unpacking practical steps to create a magnetic book funnel that not only draws in your ideal customers, but also keeps them engaged. Break through the noise in the marketing world and leave with a blueprint that will transform your sales strategy.
We’ve entered a new era in digital. Search and AI are colliding, in more ways than one. And they all have major implications for marketers.
• SEOs now use AI to optimize content.
• Google now uses AI to generate answers.
• Users are skipping search completely. They can now use AI to get answers. So AI has changed everything …or maybe not. Our audience hasn’t changed. Their information needs haven’t changed. Their perception of quality hasn’t changed. In reality, the most important things haven’t changed at all. In this session, you’ll learn the impact of AI. And you’ll learn ways that AI can make us better at the classic challenges: getting discovered, connecting through content and staying top of mind with the people who matter most. We’ll use timely tools to rebuild timeless foundations. We’ll do better basics, but with the most advanced techniques. Andy will share a set of frameworks, prompts and techniques for better digital basics, using the latest tools of today. And in the end, Andy will consider - in a brief glimpse - what might be the biggest change of all, and how to expand your footprint in the new digital landscape.
Key Takeaways:
How to use AI to optimize your content
How to find topics that algorithms love
How to get AI to mention your content and your brand
Unlock the secrets to enhancing your digital presence with our masterclass on mastering online visibility. Learn actionable strategies to boost your brand, optimize your social media, and leverage SEO. Transform your online footprint into a powerful tool for growth and engagement.
Key Takeaways:
1. Effective techniques to increase your brand's visibility across various online platforms.
2. Strategies for optimizing social media profiles and content to maximize reach and engagement.
3. Insights into leveraging SEO best practices to improve search engine rankings and drive organic traffic.
Did you know that while 50% of content on the internet is in English, English only makes up 26% of the world’s spoken language? And yet 87% of customers won’t buy from an English only website.
Uncover the immense potential of communicating with customers in their own language and learn how translation holds the key to unlocking global growth. Join Smartling CEO, Bryan Murphy, as he reveals how translation software can streamline the translation process and seamlessly integrate into your martech stack for optimal efficiency. And that's not all – he’ll also share some inspiring success stories and practical tips that will turbocharge your multilingual marketing efforts!
Key takeaways:
1. The growth potential of reaching customers in their native language
2. Tips to streamline translation with software and integrations to your tech stack
3. Success stories from companies that have increased lead generation, doubled revenue, and more with translation
Dive deep into the cutting-edge strategies we're employing to revolutionize our web presence in the age of AI-driven search. As Gen Z reshapes the digital realm, discover how we can bridge the generational divide. Unlock the synergistic power of PPC, social media, and SEO, driving unparalleled revenues for our projects.
Mastering Local SEO for Service Businesses in the AI Era"" is tailored specifically for local service providers like plumbers, dentists, and others seeking to dominate their local search landscape. This session delves into leveraging AI advancements to enhance your online visibility and search rankings through the Content Factory model, designed for creating high-impact, SEO-driven content. Discover the Dollar-a-Day advertising strategy, a cost-effective approach to boost your local SEO efforts and attract more customers with minimal investment. Gain practical insights on optimizing your online presence to meet the specific needs of local service seekers, ensuring your business not only appears but stands out in local searches. This concise, action-oriented workshop is your roadmap to navigating the complexities of digital marketing in the AI age, driving more leads, conversions, and ultimately, success for your local service business.
Key Takeaways:
Embrace AI for Local SEO: Learn to harness the power of AI technologies to optimize your website and content for local search. Understand the pivotal role AI plays in analyzing search trends and consumer behavior, enabling you to tailor your SEO strategies to meet the specific demands of your target local audience. Leverage the Content Factory Model: Discover the step-by-step process of creating SEO-optimized content at scale. This approach ensures a steady stream of high-quality content that engages local customers and boosts your search rankings. Get an action guide on implementing this model, complete with templates and scheduling strategies to maintain a consistent online presence. Maximize ROI with Dollar-a-Day Advertising: Dive into the cost-effective Dollar-a-Day advertising strategy that amplifies your visibility in local searches without breaking the bank. Learn how to strategically allocate your budget across platforms to target potential local customers effectively. The session includes an action guide on setting up, monitoring, and optimizing your ad campaigns to ensure maximum impact with minimal investment.
Mastering Local SEO for Service Businesses in the AI Era is tailored specifically for local service providers like plumbers, dentists, and others seeking to dominate their local search landscape. This session delves into leveraging AI advancements to enhance your online visibility and search rankings through the Content Factory model, designed for creating high-impact, SEO-driven content. Discover the Dollar-a-Day advertising strategy, a cost-effective approach to boost your local SEO efforts and attract more customers with minimal investment. Gain practical insights on optimizing your online presence to meet the specific needs of local service seekers, ensuring your business not only appears but stands out in local searches. This concise, action-oriented workshop is your roadmap to navigating the complexities of digital marketing in the AI age, driving more leads, conversions, and ultimately, success for your local service business.
Key Takeaways:
Embrace AI for Local SEO: Learn to harness the power of AI technologies to optimize your website and content for local search. Understand the pivotal role AI plays in analyzing search trends and consumer behavior, enabling you to tailor your SEO strategies to meet the specific demands of your target local audience. Leverage the Content Factory Model: Discover the step-by-step process of creating SEO-optimized content at scale. This approach ensures a steady stream of high-quality content that engages local customers and boosts your search rankings. Get an action guide on implementing this model, complete with templates and scheduling strategies to maintain a consistent online presence. Maximize ROI with Dollar-a-Day Advertising: Dive into the cost-effective Dollar-a-Day advertising strategy that amplifies your visibility in local searches without breaking the bank. Learn how to strategically allocate your budget across platforms to target potential local customers effectively. The session includes an action guide on setting up, monitoring, and optimizing your ad campaigns to ensure maximum impact with minimal investment.
Google Ads Vs Social Media Ads-A comparative analysisakashrawdot
Explore the differences, advantages, and strategies of using Google Ads vs Social Media Ads for online advertising. This presentation will provide insights into how each platform operates, their unique features, and how they can be leveraged to achieve marketing goals.
janani Digital Marketer|Digital Marketing consultant|Marketing Promotion|Coim...janudm24
Myself Janani Digital marketing consultant located in coimbatore I offer all kinds of digital marketing services for your business requirements such as SEO SMO SMM SMO CAMPAIGNS content writing web design for all your business needs with affordable cost
Digital Marketing Services | Techvolt Software :
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Importance | Need of Digital Marketing (Online Promotions) :
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With Regards
Janani Digital Marketer
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2. ONLYLYON International Marketing Strategy
Executive MBA Paris-Sorbonne University – 2014/2015
Case study realized by :
2
Mohamed EL ASRI
Director of International Sales and Distribution
m.elasri@yahoo.fr
Arianna GIULIODORI
Policy Advisor
arianna.giuliodori@coldiretti.it
3. Agenda
1. Introduction
2. Context and Definitions
3. Lyon Background Information
4. Marketing applied to the City of Lyon and its Internationalization strategy: ONLY LYON
5. The festival of lights to shine up on the international scene
6. ONLY LYON today and tomorrow
7. Open Questions
Annexes
3
5. I have the strong conviction that the national and local environment plays a central role
in the companies competitiveness.
Each country has characteristics which allow its companies to create and to maintain
comparative advantages in certain fields. This is called the competitive advantage of nations.
These characteristics do not only depend of the local companies behavior
but on the national and local public strategies and policies.
Michael Porter ‘’The competitive advantage of nations’’ April 1990
Introduction
5
7. City Marketing
City : Public space
Public good, belongs to every citizen
City is not a good and must represent everyone
Marketing : Business space
Markets anc customers needs inderstanding
Business, profits, margin…
The city marketing is an approach which applies marketing techniques to the promotion and valuation of cities.
In the globalized world and with the increasing importance of metropolisation phenomenon,
the stake for cities consists in attracting people, companies and capital to consolidate their growth and create value.
Definition of city marketing
More on City Marketing in Annexe
7
10. Definitions : Internationalisation Strategy for a town
In order to remain competitive and continue to improve the quality of life and well-being for all residents,
local and regional leaders need to see that :
• their greatest competition may not be with each other but with other cities around the world,
• investments in core regional assets, such as education and infrastructure, are critical,
• small businesses can be a vital source of economic growth,
• institutions of higher education and students can enable powerful global connections and
• foreign investors can be effective development partners.
The solutions rest in the ability of city and regional leaders to enable a competitive business environment at home
and to foster meaningful linkages with the rest of the world.
Source: Strategies for Globally Competitive Cities - National League of Cities - Washington DC - 2011
10
12. Lyon Background Information
- Capital of Rhône-Alpes region
- Second largest city of France
- Lyon intra-muros : 468 300 habitants
- Lyon area : 2,6 millions inhabitants
- Rhône-Alpes region : 6 millions inhabitants
13. Lyon Background Information
Lugdunum is the Gallo-Roman name of Celtic origin of the current city of Lyon,
established officially in 43 BC by Lucius Munatius Plancus
Lyon was capital of Gaulle Kingdom under the Roman empire
The city kept an importing architectural heritage coming from the roman time and the Renaissance century.
Old Lyon districts, Fourvière hill, the Peninsula and the slopes of Croix-Rousse are on the UNESCO world heritage list.
Fourvière hill Old Lyon district Croix-Rousse Peninsula
14. Lyon : silk capital in the Middle Ages
European Silk road in the 15th century
Silk factory in Lyon
(15th century)
Lyon Silk products
15. Lyon Background Information
- 1 500 companies decision centers : Sanofi Aventis, bioMérieux, Seb group, Renault Trucks,
Bayer CropScience,… and many others.
- International worlwide institutions: Interpol, Euronews, International Research Cancer
Institute, OMS, un des deux seuls laboratoires P4 en Europe.
16. Lyon Background Information
Jean Paul Bocuse chef
Lyon G7 summit in 1996Jean Paul II in Lyon (1986) Guignol theatre
Traditionnal restaurant
‘’Bouchon Lyonnais’’
Best food city in the world
17. Lyon rival French cities
Paris / French capital
French riviera
Lyon has been hidden for long time by Paris and Cannes
Lack of notoriety on international plan 17
18. The awareness
The awareness took place in 2006 during the American biotechnologies trade show in Chicago
Lyon city mayor did two reports during this event :
- Lyon is not or little bit known on international plan
- All Lyon’s institutional and entrepreneurial key people were present in a big disorder :
(Each with its banner, its logo, its name, its figures and its own international development strategy)
Gérard Collomb / Lyon city Mayor
Gerard Collomb ambition was :
- To Increase Lyon’s notoriety on international plan et make people coming to Lyon (Tourists, decision makers, businesses…etc)
- Lyon must ‘’play’’ with the biggest cities as London / Berlin / Barcelona / Milano or Amsterdam
2007 : Set-up of a structured strategy for Lyon and all the stakeholders
18
20. ONLY LYON
• Concerns and Challenges
• Only Lyon Ecosystem: the partners
• TSP process: targeting, segmenting, positioning
• The Marketing Mix
• Management: The role of Aderly
• Only Lyon brand’s range: Only Vins, Invest In Lyon, BoostIn Lyon
• Competition
20
21. ONLY LYON: concerns and challengs
21
• ONLY LYON, created in 2007, is the answer to the need of building Lyon’s
international reputation.
• It includes a set of strategic objectives:
• Make Lyon better known
• Generate appreciation for Lyon
• Bring people to Lyon
• It is at the same time the BRAND and the INTERNATIONAL MARKETING
PROGRAMME
23. ONLY LYON: TSP process
23
The focus is on people who travel at least four times a years for personal or professional
reasons and who come from one of the following geographical regions:
24. Traditional 4P :
• Product
• Price
• Placement
• Promotion
•City Marketing: «7P+I » Rethinking the marketing mix in the
sense of the right « territorial mix » to improve the town’s attractiveness
• Product
• Price
• Placement
• Promotion
• Political Power
• Public Opinion
• Client’s Pleasure
• Influencer
24
City Marketing Mix: 4P or 7P+I?
Articulating the Offer to
potential Clients
Source: Réussir son Marketing Territorial en 9 étapes, Gollain, CDEIF
Stimulating Results in
terms of Attractiveness
Tools to indirectly
increase demand
25. ONLY LYON: the marketing mix
25
Product Price Placement Promotion
• An attractive place to live
in
• The right place to work, to
set up one’s own business
and invest
• The right destination for
leisure and business travels
• More attractive than Paris
and Geneva for companies
to set up (ex. price per m2,
start up accelerator
BoostinLyon, Lyon World
Economic Center, …)
• More interesting for
people to settle in (schools,
family facilities, …)
Aderly (projects and
location team) action:
facilitating and advising the
establishment of companies
in the Lyon region.
Office of Tourisme:
attracting leisure and
business travelers
How ONLY LYON is
communicating about the
project, how it brings to
their targets the right
information for a successful
nternationalization strategy
See upcoming slides
Political Power Public Opinion Client’s Pleasure Influencers
Elected Representatives:
establishing long term
relationships with other
territories and cities, to
open up business
opportunities (Ex. Dubai)
• « Addicted to Lyon »
campaign externally and
« Accro to Lyon » internally.
• Ambassadors network:
taking Lyon next to people
living abroad
Improve loyalty through
listening and exclusive
partnerships:
• Private Partners Initiative
• The Sky Room
Integrating the strategic
network of Chambers of
Commerce, Embassies,
Internationalization
institutions in the OnlyLyon
strategic programme.
26. ONLY LYON: the marketing mix – Focus on the 4th P - PROMOTION
26
• Communication strategy and campaigns
With the launch of the new “Addicted to Lyon”
communication campaign in 2012, the image of
Lyon is now represented by the cosmopolitan
faces of people who have come from all over the
world and who have chosen Lyon for their work,
business, studies or simply for its quality of life.
27. ONLY LYON: the marketing mix – Focus on the 4th P - PROMOTION
27
• Public Relations
• Series of events in key areas:
• North America (Canada and USA),
• Dubai,
• Asia and particularly China, Japan and Korea,
• Brazil
• Only Lyon On Tour 2012 through 9 major European Cities
(Barcelone , Madrid, Rome, Strasbourg, Geneva, Paris, Frankfurt,
London, Brussels)
The strategy aims at capitalizing on the very good synergies created
around these international delegations between ONLYON partners and
their overseas partners, with this “knowledge-sharing” approach being
a key element of the ONLYLYON ecosystem and to build new relations
above all in Asia.
Watch the video
28. ONLY LYON: the marketing mix – Focus on the 4th P - PROMOTION
28
•Media Relations
• 1st strategic axis to have been put in place
when the ONLYON programme was created
• The ONLYLYON press strategy aims to
create international media status by
promoting Lyon through the world’s key
media outlets, thus bringing a solid
reputation and legitimacy.
29. ONLY LYON: the marketing mix – Focus on the 4th P - PROMOTION
29
•Ambassadors
• A way to boost Lyon’s international profile.
• 15,000 members
• Whether ‘Lyonnais’ by birth or adoption, living
in the city or elsewhere, they contribute to
Lyon’s international reputation through their
activities and attachment to the city by
organising promotional initiatives involving
personal or professional contacts.
30. ONLY LYON: the marketing mix – Focus on the 4th P - PROMOTION
30
•Social Networks
31. ONLY LYON: the marketing mix – Focus on the 4th P - PROMOTION
31
•Spin-Off Products
Only Lyon On Line Store
Branding of spin-off products is an essential
marketing tool.
Whether with regard to souvenirs aimed at tourists
or business gifts, ONLYLYON took up the challenge
in 2012 of harmonising its communications with
the range of spin-off products for sale to the
greater public.
32. ONLY LYON management and coordination: the role of ADERLY
• Aderly is the Lyon Area Economic Development Agency.
• Founded and composed by:
32
;;;;;
33. ONLY LYON management: the role of ADERLY
33
Since 2007, Aderly manage and coordinates the ONLYLYON programme through a dedicated team:
34. ONLY LYON brand’s range
34
•Invest in Lyon: Aderly - Business Development Agency
•BoostIn Lyon: Start Up Business Accelerator
•Only Lights – Festival of Lights
•Onlymoov: traffic information
A flexible brand able to adapt to several initiatives, actors, activities:
35. 35
An evolving brand
A communication
that evolves and
adapts itselfs to
new challenges
« Ces nouveaux messages viennent exprimer la diversité de l'offre du territoire, de ses acteurs […]
Peu de villes arrivent à mettre en musique sur une même partition une telle diversité : c'est ce que nous voulions mettre en avant »
Jacques de Chilly, Directeur Aderly
38. Culture as internationalisation leverage
1643 : Lyon’s authorities (religious and political) asked Virgin Mary protection from plague
1852 : Set-up of the first light festival (religious celebration originally) to thank the Virgin Mary
for having protect the city of Lyon in the Middle Ages from the plague which struck South of France
38
39. Culture as internationalisation leverage
1989 : Lyon launched is first lighting plan (political, technical and artistic approache)
Enlighting of Lyon city with lighting of more than 250 sites
Target : Light is a full component of the town planning turned to the esthetic and the well-being
(light as art and not only safety)
1999 : The city of Lyon decided to set-up a light festival every December 8th during 3 days
39
40. Culture as internationalisation leverage
Nowadays Lyon lighting festival is :
80 lighting projects in the city and Lyon area
47 private partners
1,8 million euros yearly budget
4 millions visitors from all over the world
All hotels in Lyon and region fully booked during these 3 days festival
Turn-Over multiply by 3 for all bars and restaurants
A worlwide recognition of Lyon’s know-how in lighting
40
41. Culture as internationalisation leverage
Lyon capitalizes on the cultural recognition generated by the lights festival to attract lighting professionals and
strengthen its expertise on an international level :
1996 : Philips set-up an experimental research and development center (North Est Lyon) of 47 000 square
meters to test all kind of external lighting (2500 visitors / year from 30 countries)
41
42. Culture as internationalisation leverage
Since 2002 : Lyon welcomes every year the ‘’lighting
professionnal meetings’’ and ‘’Lumiville’ first
professionnal exhibition specialized in lighting and
external lighting (14 500 visitors from 37 countries)
2002 : Set-up of the light cities network ‘’LUCI : Lighting
Urban Community International, real worldewide
window of Lyon excellence in external lighting know-
how(70 members / 54 cities)
2008 : Set-up of the first ‘’lights cluster’’ that federate
300 entreprises and 10 000 jobs in Lyon area.
42
43. Culture as internationalisation leverage
Lyon companies are recognized all over the world for their outside lighting know-how
Lighting of Twin Towers Kuala Lumpur (Malaysia)
Lighting of Ermitage Museum Saint-Petersburg (Russia)
Lighting of Corcovado Rio Janeiro (Brasil)
43
47. … And tomorrow : future developments
•Deeper focus on :
• How to increase the private participation to Only Lyon activities
• How to improve the Ambassadors network and make it more « professional »:
• How to recruiting ‘’independent and spontaneaous’’ ambassadors
• How to reward them
• More regional approach (including Saint-Etienne or Grenoble in the project)
• Stronger accent on CULTURE
• Leveraging the SMART CITY concept to create a new competitive advantage on the international
scene:
• Exemple: Leading the Opticities European project for smart mobility
• Further development of INNOVATIVE TECHNOLOGY START-UPS
• Recent « French Tech Metropole » label (November 2014)
47
On-going discussion on the Action Plan 2015-2017
(should be approved in March 2015)
48.
49. OPEN QUESTIONS FOR THE DEBATE
What are the main differences between a
company and a town Marketing Mix?
49
What are the key elements for a successful
city town approach according to you?
Which are the towns that are best
positioned in their city marketing activity
according to you?
52. List of Annexes
1. Interview with Aurélie Moretto
2. Context: the role of cities – selected studies by the OECD and the European Commission
3. More on City Marketing – Marketing urbain
4. Videography
5. Bibliography
6. Web Sites
52
53. Interview: Aurélie Moretto, Communications Manager Only Lyon
Entretien avec Mme Aurélie Moretto
Responsable Communication Only Lyon
Entretiens réalisés les 8 et 9 Octobre 2014
moretto@onlylyon.com
Arianna et Mohamed : Dans le plan d’action ONLYLYON 2012/2014 la CIBLE a été précisée[1]: quels critères de segmentation ont été
retenus? Comment la cible a-t-elle évolué dans le temps?
Aurélie Moretto : La marque Only Lyon a été créée en 2007. Depuis, une équipe opérationnelle établie par les 13 fondateurs travaille sur la
définition de la cible.
Le premier critère utilisé concerne les villes et les profils déjà ciblés par les entités fondatrices ouvertes à l’international (principalement
l’Aderly, l’Aéroport Lyon Saint-Exupéry, l’Office du tourisme et la ville de Lyon).
Ces acteurs ont également mis en évidence les secteurs économiques clés pour la ville et son agglomération: les sciences de la vie, les
écotechnologies et les nouvelles technologies au sens large.
Ensuite un cabinet spécialisé a élaboré les profils des gens, sur la base des atouts de la ville, dans le but de trouver un dénominateur
commun à tous les partenaires.
Pour ce qui concerne la Cible n.1 (Cercle 1 : Paris, Londres, Francfort (et/ou Munich), Amsterdam, Milan, Bruxelles, Dubaï[2]), elle a été
logiquement déduite des relations existantes et a donc un intérêt à court terme.
La Cible n.2 (Cercle 2 : Boston, New York, Montréal[3], Shangai, Canton, XIan, Sao Paulo, Séoul, Tokyo, Istanbul) représente la dimension
géographique à fort potentiel à moyen et long terme.
[1]“Le focus concerne les personnes voyageant au moins 4 fois par an pour raison personnelle ou professionnelle et originaires” de 2 zones géographiques: Cercle 1 (Impact à CT et MT): Paris, Londres, Francfort (et/ou Munich),
Amsterdam, Milan, Bruxelles, Dubaï; Cercle 2 (Impact à MT et LT): Boston, New York, Montréal, Shangai, Canton, XI an, Sao Paulo, Séoul, Tokyo, Istanbul”.
[2] Par exemple, Lyon a exporté à Dubaï la fête des Lumières, sur la base d’un partenariat avec la ville de Lyon.
[3] Par exemple, une délégation de la ville de Lyon était en mission à Montréal et New York pendant le déroulement de l’entretien (9 octobre 2014) pour assurer la promotion de la ville de Lyon. Le focus thématique de la visite étant
les “smart cities” (Le quartier de la Confluence étant à l’avant garde en France sur ce sujet) et l’innovation technologique liée au web.
53
54. Interview: Aurélie Moretto, Communications Manager Only Lyon
Entretien avec Mme Aurélie Moretto
Responsable Communication Only Lyon
Entretiens réalisés les 8 et 9 Octobre 2014
moretto@onlylyon.com
Arianna et Mohamed : A’ l’approche de l’année 2015, est-ce que vous pouvez nous expliquer quelles sont les grandes lignes
stratégiques futures pour ONLYLYON à l’international ?
Aurélie Moretto : La réflexion sur les nouvelles lignes stratégiques 2015-2017 est en cours, après avoir conduit une action de
benchmark. L’approbation est attendue pour le mois de mars 2015.
Parmi les pistes de réflexion figurent le crowd-sourcing pour Only Lyon, afin de créer de nouveaux liens avec les entreprises et
favoriser l’installation de nouvelles entreprises et de start up.
On souhaite également continuer dans l’élargissement des thématiques d’intérêt: au début le focus était totalement économique
(notamment nouvelles technologies et tourisme). Ensuite on a élargie à la culture[1] et au sport. D’autres options sont donc à l’étude.
[1] L’orchestre de Lyon a récemment promu l’image de la ville lors d’un concert au Japon, à travers un événement organisé à l’ambassade de France, accompagné d’une conférence de presse.
54
55. Interview: Aurélie Moretto, Communications Manager Only Lyon
Entretien avec Mme Aurélie Moretto
Responsable Communication Only Lyon
Entretiens réalisés les 8 et 9 Octobre 2014
moretto@onlylyon.com
Arianna et Mohamed : Question portant sur le réseau des Ambassadeurs. Quel est le fonctionnement du réseau au niveau des
différents relais pays, de la coordination des activités, des “obligations”?
Aurélie Moretto : Le réseau des ambassadeurs se base principalement sur une action bénévole de Lyonnais qui ont quitté la ville de
Lyon pour s’installer à l’étranger, souvent dans un contexte de métiers de la communication à l’international. Il n’y a pas d’unicité
d’approche, car tout dépend de l’engagement de ces personnes.
Les événements organisés sont surtout du networking et de l’afterwork.
Quand une délégation de la ville est sur place, on essaye de créer des synergies.
Une réflexion est en cours sur comment professionnaliser ce réseau, le structurer et permettre aux ambassadeurs d’être plus actifs
(par exemple en gérant les invitations aux événements en direct).
On se pose aussi la question d’une éventuelle rémunération des ambassadeurs, qui pourrait être utile pour monter en puissance.
55
56. Interview: Aurélie Moretto, Communications Manager Only Lyon
Entretien avec Mme Aurélie Moretto
Responsable Communication Only Lyon
Entretiens réalisés les 8 et 9 Octobre 2014
moretto@onlylyon.com
Arianna et Mohamed : Comment convaincre les entreprises de s’installer à Lyon? Quels sont les arguments utilisés?
Aurélie Moretto : Les arguments sont variés et nombreux :
•Le prix par mètre carré est beaucoup moins cher qu’à Paris
•2ème centre d’affaires de France
•Ville située au cœur de l’Europe
•Infrastructures de transport très développées (à 2 heures de Paris en TGV)
•Dynamisme des start-up
•La qualité de vie
•130 000 étudiants
•élue ville préférée de jeunes cadres
56
57. Interview: Aurélie Moretto, Communications Manager Only Lyon
Entretien avec Mme Aurélie Moretto
Responsable Communication Only Lyon
Entretiens réalisés les 8 et 9 Octobre 2014
moretto@onlylyon.com
Arianna et Mohamed : Quelles sont les villes concurrentes? Barcelone, Genève, Milan? Pourquoi?
Aurélie Moretto : Concernant l’attractivité économique, la ville est en concurrence directe avec Francfort ou encore Genève située à
1H30 de Lyon. Toutefois Lyon entretien une relation particulière avec Genève qui est à la fois concurrente et ‘’cliente’’. En effet, de
nombreux habitants et visiteurs de Genève viennent régulièrement à Lyon pour de courts séjours dans le cadre de tourisme d’affaires
ou en privée.
Pour ce qui concerne le tourisme, Lyon est en concurrence directe avec Barcelone, Amsterdam et Bruxelles.
Arianna et Mohamed : Quelle est la part des investisseurs privés dans le capital d’Only Lyon ?
Aurélie Moretto : réponse mail du jeudi 9 octobre 2014
La participation des partenaires privés dans le capital d’Only Lyon est de 10 %.
57
58. Context : the role of cities
• The Urban Paradox - The acceleration of urbanisation has strengthened the weight of large cities, or metropolitan regions. Today, more than half (53%) of the
total OECD population lives in predominantly urban regions. […] A number of factors explain the advantages of large agglomerations in generating higher
output per capita and productivity: Agglomeration economies, concentrate R&D activities and generate innovation , greater endowments of capital (human
and physical). Yet the growth capacity of metro-regions should not be overestimated, as metro-regions are not always synonymous with success: exclusion,
poverty, congestion costs, negative externalities. The combination of economic advantages and difficulties posed by the rise of metro-regions presents a
number of strategic choices or dilemmas that confront policy makers. Source: OECD Territorial Reviews , Competitive Cities in the Global Economy, 2006
• Economic globalisation and the subsequent intensification of inter-city competition have caused a profound change in the governance of cities. It is the change
in the mode of policy planning from managerialism, which is primarily concerned with effective provision of social welfare services to citizens, to
entrepreneurialism, which is strongly characterised by proeconomic-growth strategic approaches, risk-taking, innovation and an orientation toward the private-
sector . […] Urban entrepreneurialism involves fundamental change in the attitudes towards, and relationship with, the private sector, being both proprivate-
sector and willing to collaborate with it. Strategic alliances were formed between the public and private sectors, and public-private partnership provides the
essential institutional framework for cities to compete in the global market by combining private resources and expertise with local governmental powers. […]
The essence of urban entrepreneurialism is to apply innovative thinking to policy planning in a strategic way, based on long-term vision. Such attitude is an
essential property not only of competitive private enterprises in the global market, but also of competitive cities in inter-city competition on a global scale.
Urban entrepreneurialism should manifest itself in identifying and building up unique local assets, in harnessing “old policy tools” with totally new perspectives,
and in mobilising the collective potential of all the actors in the local economy by motivating and empowering them. Source: OECD Territorial Reviews,
Competitive Cities: A New Entrepreneurial Paradigm in Spatial Development, 2007
• A city is not only a ‘space of place’, but with the rise of global interactivity it increasingly becomes a ‘space of flows. Cities can be regarded as nodes in global
networks of multinational firms. Some European cities play more prominent roles as hubs. They not only have stronger business links to other European and
non-European cities, but are also positioned higher in the hierarchy of these networks in terms of control of decisions and investment flows. Through their
firms, these cities have the advantage of a stronger and more direct connectivity with global financial and technological centres. […] A city’s position in global
networks is highly path dependent and often anchored through positive historical circumstances, long-term private and public investments, location-based skills
etc., making them difficult to replicate or modify. A key challenge for cities is to understand the role their firms play in international networks and how their
positions may be strengthened. Good connectivity is of primary importance for this – connectivity to markets and to technological and financial resources, but
also connectivity to cultural trends Source: European Commission, Cities of Tomorrow, 2010
58
59. More on City Marketing (Marketing Urbain)
• Le marketing territorial est l'effort de valorisation des territoires à des marchés concurrentiels pour influencer, en leur faveur,
le comportement de leurs publics par une offre dont la valeur perçue est durablement supérieure à celle des concurrents.
•Il s’agit d’un outil au service de la différentiation des territoires à travers la construction et la gestion d’une image singulière à
partir de leur identité et qui sera diffusée sur un marché mondialisé. Ainsi, le marketing urbain est utilisé par les territoires en
réponse à leur besoin d’accroître leur compétitivité et leur attractivité . Il est un outil du management territorial et suppose
donc, par son action, le principe de gouvernance territoriale
• Le marketing urbain, en tant que nouvelle discipline, ne peut se cantonner à de simple transposition d’outils du secteur privé et
se doit d’adapter et de construire des pratiques en adéquation avec la nature et la complexité de son objet sous-jacent à savoir
le territoire.
• «l’ensemble des analyses, stratégies, actions et contrôles conçus et mises en œuvre par l’autorité de gestion urbaine et par les
organismes qui dépendent d’elle dans le but, d’une part, de mieux répondre aux attentes des personnes et des activités de son
territoire, d'autre part, d'améliorer la qualité et la compétitivité de la ville dans son environnement concurrentiel »
• Il a pour finalité stratégique d’accroître l’attractivité et d’augmenter la compétitivité du système métropolitain en créant des
éléments d’identification et de différenciation afin de se rendre visible et lisible sur un marché mondialisé.
59
60. Videography
Le film ONLYLYON : Lyon, la ville idéale pour s'implanter, étudier, innover, créer, vivre !
https://www.youtube.com/watch?v=nhrHSKIL7mk
ONLYLYON in action 2014
https://www.youtube.com/watch?v=ya4l7wARGI0&list=UUYUC3EBGEUTrdtY92dypv3Q
ONLYLYON : nouvelle communication ! 2012:
http://www.youtube.com/watch?v=ZPoYLd7TIuc
ONLY LYON, tourisme 2009
http://www.youtube.com/watch?v=o233BLKNmec
Lyon internationally (1ère édition concours ONLYLYON Buzz clôturée), 2012
http://www.youtube.com/watch?v=ZADGwYtPTkA
ONLYLYON on Tour 2012
http://www.youtube.com/watch?v=miT8qjJslrE
Fête des Lumières Lyon 2014 – Teaser officiel
https://www.youtube.com/watch?v=yJh1QqEdick
Lyon French Tech story
https://www.youtube.com/watch?v=EehQuDM1-_M
60
61. Bibliography
- Le marketing des villes : un défi stratégique pour l’environnement (Patrice Noisette et Franck Vallérugo),
éditions d’organisation, 1996
- Un monde de villes, Le Marketing des territoires durables (Patrice Noisette et Franck Vallérugo), éditions de
L’Aube, 201
- Stratégies d’internationalisation (Jean-Paul Le Maire), éditions Dunod, 2013
- Cities of Tomorrow, European Commission, 2010
- Marketing Places (Philip Kotler, Donald Heider, Irving Rein), The free press editions, New York, 2002
- Etat des lieux et perspectives du marketing urbain Une approche par la littérature (Maëva CHANOUX, Sarah
SERVAL)
- Lyon, ville internationale : La métropole lyonnaise à l'assaut de la scène internationale, 1914-2013 (Renaud
Payre)
- Local and Global: management of cities in the information age (Jordi Borja, Emmauel Castells) , Earthscan
Publications, 1996
- Les marques capital de l’entreprise (Jean-Noel Kapferer ), Eyrolles éditions d’Organisation (p.126 à 130)
- Les Tableaux de bord de la communication (Thierry Libaert, André de Marco), éditions Dunod ( p. 115)
- Réussir son marketing territorial en 9 étapes (Vincent Gollain), Le Club des développeurs économiques d’Ile
de France, www.cdeif.org
61
62. Web Sites
- ONLY LYON
- ADERLY
- Office du Tourisme, Lyon
- Cluster Lumière
- Fête des Lumières
- Boostin’ Lyon
- Only Moov
- Only Lyon Online Store
62
Editor's Notes
Il est essentiel de retenir qu’une différence majeure entre l’entreprise et le territoire tient au degré de maîtrise de l’offre. Une entreprise contrôle intégralement son offre de produits et services à partir de son outil de production. En revanche, un décideur territorial ne maîtrise qu’une partie de son offre, le plus souvent une partie marginale.
L’offre territoriale combine des biens tangibles (infrastructures, immobilier, ressources naturelles, etc.) et des services qui sont la résultante d’une juxtaposition d’actions passées, présentes et voire futures effectuées par une multitude d’acteurs privés, publics ou associatifs. Le contrôle de la « chaîne de production territoriale » est donc relativement faible par le responsable public ce qui impose d’autant plus de se placer dans un cadre collectif lorsque l’on envisage une valorisation du territoire.
Autre différence importante, l’entreprise vend ses produits et services alors que l’offreur territorial propose un produit territorial qu’il ne maitrise que partiellement et qu’il couple avec des services souvent gratuits ou fortement subventionnés !
PRIX: , il n’est possible d’agir que sur certains niveaux de coûts présents sur le territoire à travers des politiques de services gratuits ou subventionnés, d’immobilier à prix préférentiel, de subventions spécifiques, de crédits d’impôts, d’avances remboursables, de prestations de services négociées dans le cadre de « welcome package »
PLACEMENT: distribution et vente. On va s’intéresser ici aux choix possibles afin de rendre l’offre territoriale accessible aux clients, notamment à travers l’intensification des efforts des équipes commerciales. Ceci renvoit tout d’abord au choix d’un mode d’organisation des équipes chargées de la promotion-prospection d’activités économiques : création d’une équipe « commerciale », utilisation des services de consultants, création d’un réseau de vente appuyé sur des lieux (antennes d’une agence à l’étranger par exemple), utilisation d’un réseau partenaire (Etat, Région), profil de compétences des chargés
d’affaires embauchés (spécialistes sectoriels, spécialistes pays, experts, généralistes, …), etc. Pour mener une action à l’international, la présence et l’efficacité d’un réseau commercial sont également stratégiques. Pour la prospection d’investisseurs étrangers, de multiples réseaux existent. Aux réseaux mis en place par les agences nationales, s’ajoutent aujourd’hui des réseaux opérés par les collectivités territoriales, chambres de commerce, agences de développement, etc. En fonction des effets d’opportunité liés aux réseaux déjà en place, des stratégies particulières se développent. Au-delà du mode d’organisation des équipes commerciales, il va s’agir aussi de choisir les actions clés de la politique de prospection (présence sur salons, mailing et e-mailing, road-show, etc.), ceci en lien avec les outils de promotion. Cette activité de « placement » est souvent au cœur de l’activité des agences de développement en charge d’attirer des entreprises sur le territoire. A noter que pour certains auteurs (entre autres Kotler) cette politique de placement incluse également le volet infrastructures c'est-à-dire la capacité à rendre le territoire accessible aux clients potentiels.
Notre réflexion:
Du point de vue de l’attraction des investissements
Mise en place d'un équipe commerciale : ADERLY projects and location team a pour but de dénicher les projets économiques potentiels, accompagner l’installation des entreprises et leur recrutement. ADERLY coordonne également l’activité de la CCII
Les compagnies Ariennes au départ de Lyon (j'ai expérimenté sur un vol Lyon-Istanbul via Turkish Airlines)- Les compagnies de train (au départ et vers Lyon)
Du point de vue institutionnel- Les ambassades de France à l'étranger- Les réseaux partenaires (Etat, région....etc)- Participation aux congrès et autres foires (congrès des maires de France, congrès internationaux spécialisés comme celui des biotechnologies ou Lyon peut apporter un +)
These people express, each in their own way, a real attachment to the city. It highlights their emotion and illustrates why they have become “Addicted to Lyon”, “Addicted to this city” and to this life in Lyon; a city where they flourish professionally and personally. Each portrait is accompanied by a story explaining why Lyon has become “their” city.
Since 2013, the new “Addicted to Lyon” communications campaign features profiles of cosmopolitan and happy individuals who are either from Lyon or who have adopted the city as their own and who show their strong attachment to the city. These portraits are enhanced through a storytelling approach in which they explain the reasons for their attachment to Lyon and their own links to the city.
In 2013, ONLYLYON welcomed 150 international journalists to Lyon and generated 295 press articles, including 184 in international publications.
After two consecutive years of significant increases in terms of press coverage and a 60% increase in results, ONLYLYON intends to pursue this dynamic with a new 50%
growth objective for 2014, which should be an ambitious but achievable goal given Lyon’s current buoyancy
Dispersed across 60 countries and eight strategic cities including Shanghai, Frankfurt, London, Paris, Montreal, New York, San Francisco, Sao Paulo
In 2014, ONLYLYON is continuing with the development of the network, in particular by partnering up with already existing networks and aiming to double the size of the international network.
Example: event in Brezil during the World Food Cup
The programme has started two new networks, one for ‘foreign students’, run in partnership with the universities of Lyon, and an international ‘lobbying’ network.
A big community of fans is now active on the ONLYLYON and Lyon Facebook pages (585,000 in November 2014) : +80% compared to 2012. This can be explained by the promotional activities carried out in relation to the ONLYLYON target audiences on the world’s largest social network: recruitment campaign, games, geographically-specific posts to ensure pertinent information, etc.
The ONLYLYON Twitter account also finished 2013 with an 80% increase in the number of followers (they’ve reached 25,000 members in October 2014)
In 2013, ONLYLYON enlarged its range of spin-off products aimed at Lyon residents and tourists and developed a new business gift range. These products are available in 13 points of sale: OL Store, Office de Tourisme, Relais and, new for this year, the Fnac Bellecour.
Lionel Flasseur, un pur « marketeur » à la tête de ONLY LYON depuis septembre 2009.
Il a mené de fonctions des ventes et marketing d'une grande entreprises agro-alimentaire, en l'occurrence « le groupe Mars », avant de prendre la direction du marketing au sein du site de vente en ligne de voyages : lastminute.com, l'amenant ensuite à rejoindre à cette même fonction les Aéroports de Lyon, de 2004 à 2009.
C'est dans cette dernière tâche qu'il a été amené à s'impliquer au sein d'OnlyLyon, dont la démarche a été initiée en 2007, comme représentant des Aéroports de Lyon dans les comités de pilotage.
Depuis 2009, Lionel Flasseur était à la tête d'une agence de voyage en ligne, associée à voyageprive.com : il vient de la quitter pour conduire le projet OnlyLyon.
Source: http://www.lyon-entreprises.com/News/Carnet-dirigeants/Un-homme-de-marketing-a-la-tete-d-OnlyLyon-Lionel-Flasseur,i17563.html