The document compares the existing online orientation to Cynosure's orientation, noting that the existing orientation works across devices, has closed captions, and a completion rate of around 80% over two years, while Cynosure's orientation has issues on some devices, lacks closed captions, has questionable ADA compliance, and reliability problems. It suggests developing a new orientation in-house using HTML5, CSS3, JavaScript and XML for full ADA compliance across all devices that would also save money to fund other projects.