The document announces an ITIL Indonesia meetup on March 23rd about Service Level Management. The meetup agenda includes an introduction, presentation by Irma Mutia on Service Level Management, and a question and answer session. ITIL Indonesia has been established since 2019 and has over 720 members on meetup.com and 730 members on Telegram. Previous meetup topics included IT security management, agile implementation with ITIL4 and PRINCE2, and synergizing ITSM and enterprise architecture.

1. ITIL Indonesia – “Service Level Management” –
Meetup Announcement
ITIL Indonesia Jakarta, 23 Maret 2022

3. Our Agenda
• 19.00 – 19.05 Preparation and Opening
• 19.06 – 19.10 Introduction and Announcement
• 19.11 – 19.45 Presentation by Irma Mutia
• 19.46 – 19.55 Question and Answer Session
• 19.56 – 20.00 Polling Feedback Form and Closing

4. • Established since September 2019
• 720+ members on meetup.com
• 730+ members on Telegram Group
• Regular monthly meetup
About Us

5. Live Stream
Raise Hand
Quite Place
Chatbox
Participate
Our Session Agreement

6. October 2021
Meetup Infographic
November 2021 December 2021
Febryan Alandiestya
“Manfaat Penerapan Sistem
Manajemen Keamanan Informasi”
M. Lutfi Yusuf
“Enterprise Agile Implementation
with ITIL4 and PRINCE2 Agile”
Mochamad Halili
“Siapkah Indonesia
Menerapkan ITIL v4?”

7. January 2022
Meetup Infographic
February 2022 March 2022
Boy Irzhal
“Practice of RACI in ITIL®️
Process Design”
Ari Wibowo Sutiarso
“Sinergi ITSM dan Enterprise
Architecture (EA)”
Irma Mutia
“Service Level
Management”

8. Stay Connected With Us!
t.me/itil_id
ITIL Indonesia
ITIL Indonesia
ITIL Indonesia
@itil_indonesia
@itil_id
ITIL Indonesia
Scan here!

11. Thank You!