This is my college final field work report about online cab booking system. In this online cab booking how it works and some suggestions , analysis about cab booking . All information is in the report. ..
Thank you..
Online booking system for car rental companies - Bespoke Car Rental Booking E...Orisys Infotech
A powerful and easy to use reservation system can interact with your guests automatically ensure more bookings by providing all desired information during the booking process. An effective car rental booking system automatically update your vehicle availability and send out detail fully automated invoice to customers email as a confirmation of the booking.
The project “Passport Automation System” is used in the effective dispatch of passport to all of the applicants. This system adopts a comprehensive approach to minimize the manual work and schedule resources, time in a cogent manner. The core of the system is to get the online registration form (with details such as name, address etc.,) filled by the applicant whose testament is verified for its genuineness by the Passport Automation System with respect to the already existing information in the database.
It aims at improving the efficiency in the Issue of Passport and reduces the complexities involved in it to the maximum possible extent.
Tourism is a big growth business in all countries. Bus Reservation System deals with maintenance of records details of each passenger. It also includes maintenance of information such as timetable and details in each bus.
This software project is aimed at automation of online ticket booking. Objective of the project is to develop customize software package for ticket booking.
When we do this task manually then it become very hard to manage the ticket booking .So are developing this system to manage booking of ticket automatically. In this Bus Ticket Booking project we develop the system that can help the user to book their ticket online. In this project we take care of every services related to travelling and online ticket booking .When you start your traveling tour you have to book ticket so we help you in booking your traveling ticket
This is for people who face for learning courses in real life. This project use for online studies and online learning. Easily understood and easily learning anything in online. That is the main reason for implementing this project.
Client wants to build a mobile application similar to existing Android App of VU Cabs with delightful booking experience for customers like - Easy Onboarding, Quick Bookings, Real Time Updates, Seamless Payments, Security & Ratings.
Online booking system for car rental companies - Bespoke Car Rental Booking E...Orisys Infotech
A powerful and easy to use reservation system can interact with your guests automatically ensure more bookings by providing all desired information during the booking process. An effective car rental booking system automatically update your vehicle availability and send out detail fully automated invoice to customers email as a confirmation of the booking.
The project “Passport Automation System” is used in the effective dispatch of passport to all of the applicants. This system adopts a comprehensive approach to minimize the manual work and schedule resources, time in a cogent manner. The core of the system is to get the online registration form (with details such as name, address etc.,) filled by the applicant whose testament is verified for its genuineness by the Passport Automation System with respect to the already existing information in the database.
It aims at improving the efficiency in the Issue of Passport and reduces the complexities involved in it to the maximum possible extent.
Tourism is a big growth business in all countries. Bus Reservation System deals with maintenance of records details of each passenger. It also includes maintenance of information such as timetable and details in each bus.
This software project is aimed at automation of online ticket booking. Objective of the project is to develop customize software package for ticket booking.
When we do this task manually then it become very hard to manage the ticket booking .So are developing this system to manage booking of ticket automatically. In this Bus Ticket Booking project we develop the system that can help the user to book their ticket online. In this project we take care of every services related to travelling and online ticket booking .When you start your traveling tour you have to book ticket so we help you in booking your traveling ticket
This is for people who face for learning courses in real life. This project use for online studies and online learning. Easily understood and easily learning anything in online. That is the main reason for implementing this project.
Client wants to build a mobile application similar to existing Android App of VU Cabs with delightful booking experience for customers like - Easy Onboarding, Quick Bookings, Real Time Updates, Seamless Payments, Security & Ratings.
A Complete Guide to Build Online Taxi Booking Software.pptxNilaadvika
Online taxi booking software is a digital platform that facilitates the seamless reservation and management of taxi services through the app. It allows users to book rides, real-time tracking, and make secure online payments. This software streamlines the entire taxi booking process.
To Know More
https://medium.com/@thisisrahul3/a-complete-guide-to-build-online-taxi-booking-software-21c5911b4497
https://www.abservetech.com/uber-clone/
A Complete Guide to Build Online Taxi Booking Software.pdfNilaadvika
Online taxi booking software is a digital platform that facilitates the seamless reservation and management of taxi services through the app. It allows users to book rides, real-time tracking, and make secure online payments. This software streamlines the entire taxi booking process.
To Know More
https://medium.com/@thisisrahul3/a-complete-guide-to-build-online-taxi-booking-software-21c5911b4497
https://www.abservetech.com/uber-clone/
This is a web based platform for rent vehicles which is mainly intended for tourism purposes. It’s a solution for finding rental vehicles in urban as well as rural areas. The website act as interactive platform to connect various vehicle rental services with the customers in need. Customers and rental services will be at the opposite ends of the platform. We use .NET and MSSQL at the front end and back end respectively.
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As Europe's leading economic powerhouse and the fourth-largest hashtag#economy globally, Germany stands at the forefront of innovation and industrial might. Renowned for its precision engineering and high-tech sectors, Germany's economic structure is heavily supported by a robust service industry, accounting for approximately 68% of its GDP. This economic clout and strategic geopolitical stance position Germany as a focal point in the global cyber threat landscape.
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1. {Online cab Booking System}
A
Field Work Report On
“Online Cab Booking System”
IN THE FULFILLMENT OF BACHLOR
DEGREE IN THE COMPUTER
MANAGEMENT OF
NORTH MAHARASHTRA UNIVERSITY JALGAON
SUBMITTED BY
Patil Piyush Anil
Deshmukh Mitesh Prasad
GUIDED BY
Mr. Vinod Mahajan
G. H. RAISONI INSTITUTE OF
ENGINEERING AND MANAGEMENT,
JALGOAN
FACULTY OF COMMERCE AND MANAGEMENT
YEAR (2019-20)
2. {Online cab Booking System}
This is to certify that Mr. Patil Piyush Anil (Exam Seat No._________)
and Mr. Deshmukh Mitesh Prasad (Exam Seat No._________) Student of
TYBCA Sem-V has completed their work on “Online Cab Booking
System” on the various cities. Under the guidance of Mr. Vinod Mahajan
during the academic Year 2019-20.
Prof. Vinod Mahajan Prof. Rafik Shaikh
Guide Head Of Dept.
Examiners:
1]
2]
CERTIFICATE
3. {Online cab Booking System}
I would like to thanks Dr. Preeti Agarwal the Principal of G.H. Raisoni
Institute of Engineering and Management, Jalgaon for his precious suggestions,
Motivation and support in the field work report.
I would like to thank Prof. Rafik Shaikh, Head Faculty of Commerce and
Management For providing an opportunity to learn through work, by the
medium of project, I consider Myself to be fortunate to get this opportunity to
explore in the field of “Online Cab Booking System”.
Under the kind guidance of Prof. Vinod Mahajan, I am sincerely great
full to her for his Valuable guidance, motivation and support at all stages of
the fieldwork, right from Conception of idea to the finalization of fieldwork,
and creating in a flexible and enjoyable Environment to work.
I am in debt of commerce and management department for constant
Inspiration in the pedagogical world of Bachelor Computer Application.
ACKNOWLEGMENT
4. {Online cab Booking System}
I hereby declare that this dissertation entitled “Online Cab Booking
System” is the result of my original research work and the same has not been
previously submitted to any examination of this university or any other
university. That dissertation shall be liable to be rejected and / or cancelled if
found otherwise.
Patil Piyush Anil
Deshmukh Mitesh Prasad
Date:-
Place:-
Declaration
5. {Online cab Booking System}
This project is being considered in order to reduce and eliminate loss of
customers to competitors, and save the company from folding up. The current
system is manual and it is time consuming. It is also cost ineffective, and average
return is low and diminishing. Currently, customers can call or walk-in in order to
rent or reserve a vehicle. The staff of the company will check their file to see which
vehicle is available for rental. The current system is error prone and customers are
dissatisfied. The goal of this project is to automate vehicle rental and reservation so
that customers do not need to walk-in or call in order to reserve a vehicle.
They can go online and reserve any kind of vehicle they want from the
inventory of available vehicles. Even when a customer chooses to walk-in,
computers are available for him to go online and perform his reservation. When he
choose to reserve by phone, any of the customer service representatives can help him
reserve the vehicle speedily and issue him a reservation number.
The OVRS will maintain the database of all vehicles the company has. It will
also keep track of all vehicle reservation and return. Reports will be generated bi-
weekly. Reports for the Accounts Manager will detail the cost incurred to maintain
each vehicle and revenue accrued on each vehicle.
ABSTRACT
6. {Online cab Booking System}
Chapter
No
Particulars Page
No
1. Introduction 1-2
2. Review of Literature 3-4
3. Objectives 5-6
4. Research Methodology & Data
Collection
7
5. Analysis of data
And
Tabular and graphical representation of
the data
8-22
6. Findings 23-24
7. Suggestion 25
8. Bibliography 26-31
9. Questionnaire 32-35
INDEX
8. {Online cab Booking System} Page 1
INTRODUCTION:-
This project aims to provide software to car rental servicing center that
maintains the information about the customer details, vehicle details, insurance
details, driver details, booking details and transaction details of the customer.
This System uses Microsoft Visual basic 6.0 an event driven and object
oriented programming as front-end and Oracle lOg as back-end to provide a
flexible, easy to use environment.
PROCESS DESIGN:-
CUSTOMER DETAILS
• In customer details we store all the details of the customer, both new and
existing customers.
VEHICLE DETAILS
• In vehicle details we store all the details of all the vehicles in the company
along with mileage and cost/km.
• The details can be updated whenever needed. INSURANCE DETAILS
• In insurance details we store all the details of the vehicle insurance with their
insurance amount and expiry date.
DRIVER DETAILS
• In driver details we store all the details of the drivers working for the company
with their availability and their charges/day.
TRANSACTION DETAILS:-
In transactions details we store the details of transactions of the
customers.
These details can also be read by the customer whenever required.
INTRODUCTION
9. {Online cab Booking System} Page 2
BOOKING DETAILS
In booking details we store the details of the cars booking by the
customer.
Administrator after viewing the booking details, makes respective
changes to other details.
10. {Online cab Booking System} Page 3
Amit and Sagar (2016) had stated that there was demand for Call-a-Cab
service offered by Meru Cab. The cab services are proving security through
global positioning system (GPS) and women taxi drivers for women passengers
especially during night times. According to Harding et al (2016) the auto-
rickshaws (three wheelers) are more popular in urban transport before the
advent of cars and cabs. Horsu and Yeboah (2015) had argued that driver
behavior have negative impact on customer satisfaction in Ghana. The variables
like continuous service, comfort, reliability and affordability have an impact on
customer satisfaction with regard to minicab taxi. According to Lu et al (2015)
the self- service mobile technologies helps the commuters to access lot of data
about cab services and such technologies had changed the role of both
customers and companies. The adoption of call taxi app (CTA) is impacted
perceived usefulness, perceived ease of use, subjective norms and perceived
playfulness (Peng, Wang, He, Guo, & Lin, 2014). Chen (2014) had explained
that mobile apps help both drivers and passengers to find each other. At present
the mobile apps are helps the customers to find cabs. In the recent years the car
rental industry is growing constantly especially in metropolitan cities in India.
The Meru cabs had become more popular and the demand for
its cabs had exceeded that its supply which means technology had created
huge demand for organized cab industry. The factors like accessibility,
reliability and transparency are primary factors which have attracted
customers towards branded cab services like Meru cabs (Vaithianathan &
Bolar, 2013). The customer feedback in cab services industry is very important
for attaining success in the competitive car rental industry. Upadhyaya (2013)
had explained how Meru Cab Company had collected feedback from its
customers and enhanced its service quality for sustaining in the business.
Review of Literature
11. {Online cab Booking System} Page 4
RESEARCH OBJECTIVES
1. To study the influence of price consciousness on consumers while selecting a
cab service.
2. To ascertain the role of innovativeness of the consumers in the selection of
cab services.
3. To study the impact coupon redemption behavior of consumers in the
selection of cab services.
SCOPE OF THE STUDY
The present study covers factors like innovativeness, price consciousness,
and coupon redemption behavior. There may be other factors influencing the
consumers in selection of cab services which are not covered in the study. This
study had not covered the influence of demographic characteristics on other
psychographic variables.
12. {Online cab Booking System} Page 5
Online Cab Booking System specializing in Hiring cabs to customers. It
is an online system through which customers can view available cabs; register
the cabs, view profile and book cabs. Cab booking service is a major transport
service provided by the various transport operators in a particular city. Mostly
peoples use cab service for their daily transportations need. The company must
be a registered and fulfils all the requirements and security standards set by the
transport department.
Online Cab Booking System is a web based platform that allows your
customers to book their taxi's and executive taxis all online from the comfort of
their own home or office. The platform should offer an administration interface
where the taxi company can manage the content, and access all bookings and
customer information. More and more Taxi companies are looking for
integrated taxi booking systems as it makes life much easier for (1) The
traveller - this is highly important and in today's internet age people should be
able to book taxis online without having to pick up the phone and (2) the taxi
company as all their bookings are now managed via an automated system which
means they have an electronic record of future and historic bookings
A Cab Booking/Hiring is a system that can be used temporarily for a period
of time with a fee. Hiring a car assists people to get around even when they do
not have access to their own personal vehicle or don't own a vehicle at all. The
individual who want to hire/rent a car must first contact the cab hiring company
for the desire vehicle. This can be done online. At this point, this person has to
supply some information such as: dates of rental, and type of car. After these
details are worked out, the individual renting the car must present a valid
OBJECTIVES
13. {Online cab Booking System} Page 6
Identification Card. Most companies throughout the industry make a profit
based of the type of cars.
1. Enhance Business Processes: To be able to use internet technology to
project the rental company to the global world instead of limiting their
services to their local domain alone, thus increase their Return on
Investment (ROI).
2. Traveller’s registration: A registration portal to hold traveller’s details,
monitor their transaction and used same to offer better and improve
services to them.
3. Group bookings: Allows the customer to book space for a group in the
case of weeding or corporate parties or meetings.
4. Eco-friendly: The monitoring of the vehicle activity and the overall
business becomes easy and includes the least of paper work.
5. Availability: The software acts as an office that is open 24/7.
6. Efficient: It increases the efficiency of the management at offering quality
services to the customers.
14. {Online cab Booking System} Page 7
Data Collection:-
There are two Type for the Collection of data.
Primary Data
Secondary Data
Primary Data :-
Primary data for the field work was collected by
preparing a questionnaire containing questions relating problems face by
Online Cab users .this questionnaire was distributed among 106 Random
People in Maharashtra.
Secondary Data :-
Secondary data for the field work collected from
various sources like journals, research publications and web sites.
Research Methodology & Data
Collection
15. {Online cab Booking System} Page 8
We analyzed the data from above mentioned People by filling up
questionnaire form and shows that data in graph. Pie chart, lines and bars for
easily understanding and findings.
Every question have their own data and that data collected by the
percentage of people who responses on that question.
Q1. Have You Ever Booked an online Cab?
ANSWER PERCENT
YES 78.1%
NO 21.9%
Analysis of data
and
Tabular and graphical
representation of
the data
16. {Online cab Booking System} Page 9
Q2. Which online cab Company do you usually prefer to use?
CAB Company PERCENT
OLA 56.2%
MERU 6.7%
UBER 16.2%
OTHER 11.4%
I Have Never Done an Online cab
Book
9.5%
17. {Online cab Booking System} Page 10
Q3. What Type of Vehicle do you prefer to travel with?
TYPE OF VEHICLE PERCENT
Public Transport Vehicle 42.9%
Private Vehicle 25.7%
Online Cab 26.7%
I Have Never Done an Online cab
Book
4.8%
18. {Online cab Booking System} Page 11
Q4.For What Situation Would You Like to Book a Cab Online?
Situation PERCENT
Book a Rental for a few Days 26.7%
By Distance (km to km) 23.8%
By One Place to other Place 39%
Booking Cab by day way 1.9%
I Have Never Done an Online cab
Book
8.6%
19. {Online cab Booking System} Page 12
Q5. How much do you Travel With an online cab?
TRAVELING TIME PERCENT
Every Day 24.8%
Every Week 9.5%
Every 2-3 Week 21%
Every Month 29.5%
I Have Never Done an Online cab
Book
15.2%
20. {Online cab Booking System} Page 13
Q6. How Far have you traveled with an online cab?
DISTANCE PERCENT
0 - 5 KM 11.4%
5 – 10 KM 22.9%
10 – 20 KM 18.1%
20 KM- ABOVE 37.1%
I Have Never Done an Online cab
Book
10.5%
21. {Online cab Booking System} Page 14
Q7. How do you booked an online cab?
BOOKING METHODS PERCENT
Online Web-side 18.1%
Mobile Application 61.9%
Call a Taxi Company 9.5%
I Have Never Done an Online cab
Book
10.5%
22. {Online cab Booking System} Page 15
Q8.Do You Feel Safe in an Online Cab?
ANSWERS PERCENT
YES 82.9%
NO 8.6%
I Have Never Done an Online cab
Book
8.6%
23. {Online cab Booking System} Page 16
Q9.How You Pay For Cabs online?
PAYMENT METHODS PERCENT
Online Transaction 55.2%
Online Transaction 27.6%
Card Transaction 7.6%
I Have Never Done an Online cab
Book
9.5%
24. {Online cab Booking System} Page 17
Q10. Which Type of Vehicle would you Prefer Traveling to?
VEHICLE TYPE PERCENT
Mini Car 47.6%
Prime SUV 24.8%
Prime SUV 12.4%
Other 8.6%
I Have Never Done an Online cab
Book
6.7%
25. {Online cab Booking System} Page 18
Q11. Are you satisfied by Online Cab traveling?
ANSWER PERCENT
YES 80%
NO 7.6%
I Have Never Done an Online cab
Book
12.4%
26. {Online cab Booking System} Page 19
Q12. When You Book an Online Cab, it is Always on Time and in the Right
Place?
ANSWER PERCENT
YES 72.4%
NO 16.2%
I Have Never Done an Online cab
Book
11.4%
27. {Online cab Booking System} Page 20
Q13. Would you like to chat with an Online Cab driver?
ANSWER PERCENT
YES 41.9%
NO 45.7%
I Have Never Done an Online cab
Book
12.4%
28. {Online cab Booking System} Page 21
Q14. Whether Online Cab is Affordable to People or not?
ANSEWR PERCENT
Affordable 61.9%
Not Affordable 26.6%
I Have Never Done an Online cab
Book
10.5%
29. {Online cab Booking System} Page 22
Q15. On the Following scale, How Satisfied are you with Your Experience
Using Online Cab?
SCALE PERCENT
1 4.8%
2 4.8%
3 21%
4 31.4%
5 27.6%
I Have Never Done an Online cab
Book
10.5%
30. {Online cab Booking System} Page 23
After obtaining the responses from questionnaire distributed among the
People of Maharashtra, the data obtained was analyzed and following findings
or inferences written:-
1. In India, many people use online cab.
2. There are different cab companies in India, but customers only use
some cab company cabs, which include cab companies like Uber, Ola,
Meru Etc….
3. Customers prefer to travel by public transport or by own vehicle rather
than by traveling in an online cab.
4. Customers who book online Cabs for various reasons :- such as
i. To move from one place to another place
ii. Rent cab for a few days.
iii. To travel a few Kilometers.
iv. Or One day travel.
5. Many people travel by taxi at their convenience. Travel there some days
or once a month.
6. Customers prefer to travel far in the online cab.
7. There are different ways we can do cab booking. Just like
i. Web-side
ii. Mobile Application
iii. Calling cab company but Customers prefer to use mobile
Application to book online cab
8. People feel safe traveling in an online cab.
9. Using an Online cab, the cab pays the company in different ways.
Wherein there are methods such as online transactions, cash Payment,
card transaction, which consumers like but often prefer online
payments.
Finding
31. {Online cab Booking System} Page 24
10. The online cab company has different type vehicles for customers or a
variety of vehicles on occasion.
11.People traveling by cab of online cab company are very friendly.
12. The online cab delivers on time and in the right place.
13. Some Customers like to talk to an online cab driver and some don’t
like.
14. Some people find the cab Affordable and some find it Expensive.
32. {Online cab Booking System} Page 25
• After cab booking drivers details are known to passengers with photo
id.
• Security of ladies Passengers should be increase.
• Driver should know the shortcuts of destination point.
• Online transaction and card payment also available for passenger.
• Reduce Driver Downtime.
• Allow scheduled pick-ups.
• Create Loyalty Programs.
• On cancellation on ride the applicable charges should be reduced
Customize the Experience.
•Own Local Event Recommendations.
SUGGESTION
33. {Online cab Booking System} Page 26
Google forms Link:-
https://docs.google.com/forms/d/e/1FAIpQLSeiN80eRF4VCfQSuNPHClpPYG
YNCzdVVFNTFyciubawEEC1KQ/closedform
Wikipedia:-
https://en.wikipedia.org/wiki/Taxicab
Google Web – Side:-
https://sites.google.com/site/ignoubcafinalyearprojects/project-report/car-
booking-management-system-project-report
Taxi company in India:-
https://www.olacabs.com/
https://www.uber.com/in/en/
Google:-
https://www.google.com/search?q=google&oq=goo&aqs=chrome.2.69i59j69i5
7j69i59j69i60l3j69i65.3568j0j7&sourceid=chrome&ie=UTF-8
Taxi Booking company:-
https://www.yelowsoft.com/taxi-app-development-solution/
BIBLIOGRAPHY
34. {Online cab Booking System} Page 27
(Personal Information)
Full Name:-
Email ID:-
Contact No.:-
(Question on Online cab)
Q1.Have You Ever booked an online Cab?
(A)Yes (B) No
Q2. Which online cab Company do you usually prefer to use? *
(A)OLA
(B) Meru
(C) Uber
(D) Other
(E) I Have Never Done an Online cab Book
Q3. What Type of Vehicle do you prefer to travel with? *
(A)Public Transport Vehicle
(B)Private Vehicle
(C)Online Cab
(D)I Have Never Done an Online cab Book
Q4.For What Situation Would You Like to Book a Cab Online? *
(A)Book a Rental for a few Days
(B)By Distance (km to km)
(C)By One Place to other Place
(D)I Have Never Done an Online cab Book
QUESTIONNAIRE
35. {Online cab Booking System} Page 28
Q5. How much do you Travel With an online cab? *
(A)Every Day
(B)Every Week
(C)Every 2-3 Week
(D)Every Month
(E) I Have Never Done an Online cab Book
Q6. How Far have you traveled with an online cab? *
(A) 0 - 5 km
(B) 5 - 10 km
(C) 10 - 20 km
(D) 20 km - Above
(E) I Have Never Done an Online cab Book
Q7. How do you booked an online cab? *
(A)Online Web-side
(B)Mobile Application
(C)Call a Taxi Company
(D)I Have Never Done an Online cab Book
Q8.Do You Feel Safe in an Online Cab? *
(A)Yes (B) No (C) I Have Never Done an Online cab Book
Q9.How You Pay For Cabs online? *
(A)Online Transaction
(B)Cash Transaction
(C)Card Transaction
(D)I Have Never Done an Online cab Book
36. {Online cab Booking System} Page 29
Q10. Which Type of Vehicle would you Prefer Traveling to? *
(A)Mini Car
(B)Prime SUV
(C)Bike
(D)Other
(E)I Have Never Done an Online cab Book
Q11. Are you satisfied by Online Cab traveling? *
(A)Yes (B) No (C) I Have Never Done an Online cab Book
Q12. When You Book an Online Cab, it is Always on Time and in the Right
Place? *
(A)Yes (B) No (C) I Have Never Done an Online cab Book
Q13. Would You Like to Chat With an Online Cab Driver? *
(A)Yes (B) No (C) I Have Never Done an Online cab Book
Q14. Whether Online Cab is Affordable to People or Not? *
(A)Affordable
(B)Not Affordable (C)I Have Never Done an Online cab Book
Q15. On the Following scale, How Satisfied are you with Your Experience
Using Online Cab *
(A) 1
(B) 2
(C) 3
(D) 4
(E) 5
(F)I Have Never Done an Online cab Book