1. Netwise Hosting Backup
Service Overview
February 25, 2013 Copyright Netwise Hosting 2012 NHBP-1

2. What is Online Backup?
 Off-site data storage*
 Automated, hassle free protection
 Mitigation of localised threats
• Flood, Fire, Theft, Loss, Corruption etc
* Why Off-site?
 Ultimate security
 Risk reduction
 Peace of mind
 Ease of management
 Front-line defence
 Preventative, rather than reactive
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3. The Importance of Backup
 60% of companies that lose their data will shut down within 6 months of
the disaster
 93% of companies that lost their data for 10 days or more filed for
bankruptcy within one year – 50% will immediately
Key Statistic
Every week, 140,000 hard drives crash in the United States alone
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4. Types of Data Loss
42% through Hardware Failure (including damage by power surge and drive failures)
31% through Human Error (including accidental deletion)
12% through File Corruption
7% through Virus Infection
5% through Theft (especially among laptop users)
3% through Loss (including fire, flood, lighting, power failure etc)
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5. Netwise Hosting Backup
Office Backup from £19
Advanced file and folder backups for workstation environments
Enterprise Backup from £29
All of the above + feature-rich live server backups
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6. Service Comparison Space Options
50GB
100GB
Office Enterprise
250GB
Windows, Linux, and Mac Support
500GB
WebAccess with 256-bit AES Encryption Custom
File, Folder, and Settings Backups
Open File / Hot Backups
MS Exchange Server Backups
MSSQL & MySQL Database Backups
NAS Server Backups
+ more
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7. Office Backup
50GB | £19 / month
Features and Benefits
100GB | £39 / month
 Multi-platform support (Windows, Linux, and Mac)
 Secure File, Folder, and Settings Backups
250GB | £89 / month
 Open File / Hot Backups
 Unlimited Desktop Clients
 Secure WebAccess with 256-bit AES Encryption
500GB | £159 / month
 Seed-Load Technology
 Hardware RAID for total resilience
+ UK SUPPORT
 Dual Site Cross-Resilient Data Centres
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8. Enterprise Backup
50GB | £29 / month
Features and Benefits
100GB | £49 / month
 Every aspect of the Office Backup package, plus;
 + MS Exchange Server Backups 250GB | £99 / month
 + MSSQL & MySQL Database Backups
 + NAS Server Backups 500GB | £169 / month
 Unlimited Desktop Clients + Servers
+ UK SUPPORT
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9. Files, Folders, and Settings
 Safe and secure 256-bit AES Encryption in transit
 Open File / Hot Backups
 Seed-Load Technology* for large data
 Instant file recovery / restoration
* Seed-Load?
Seed loading allows for
the sending of physical
hard drives to our data
centre for internal upload
onto the system.
 Volume Shadow-copy Service (VSS) support
 High compression ratio
 Windows System-State Restoration support
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10. MS Exchange Backups
 Mission critical service
 Mailstore Level and Folder Level backup options
FULL
 Incremental / differential backups USER-GUIDE
 Volume Shadow-copy Service (VSS) AVAILABLE
 Easy recovery options
+ Best Practices Guide availabl
 Bulk restoration
 Live, in-use hot backups
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11. Database Backups
 Support for both MSSQL & MySQL
 Hot backups of live database environments FULL
USER-GUIDE
 Historical backup reporting AVAILABLE
 Easy to use - One-Click to Enable
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12. Advanced Features
 Network Attached Storage (NAS) backups via UNC Paths
 Full Command Line Interface (CLI) support + guides for all platforms
 Flexible file retention options
 Automatic error logging and reporting
 Automatic backup status notifications
 Automatic software updates
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13. UK Support
 24x7 Online / Telephone / Email Customer Support
 Personal Netwise Hosting Account Manager
 99.9% Enterprise Class Service Level Agreement (SLA)
Supporting Documentation
Full FAQ’s / User Guides / Manuals
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14. Service Demonstration
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