SlideShare a Scribd company logo
Revenue and Relationships  Social Marketing Models that Work for Marketers and Publishers. Rich Ullman SVP, Marketing [email_address]
Know this Kid?
“ If you want your child to get the best education possible, it is actually more important to get him (her) assigned to a great teacher than a great school.” Thank you Nicholas Kristof , the  New York Times, www.gatesfoundation.org
Insights ,[object Object],[object Object],[object Object],[object Object]
What brand is this?
Kirsten Gillibrand
Kirsten Gillibrand Thank you Fred Wilson, AVC.com “ The Sunlight Report.” “ a calling card of  transparency…”
Insights ,[object Object],[object Object],[object Object],[object Object],[object Object]
 
Mr. Schwarzman’s office  is no longer taking calls Thank you Michael Wolff and Vanity Fair, and the formerly richest man in NY.
Mr. Schwarzman’s office  is no longer taking calls Ever? Thank you Michael Wolff and Vanity Fair, and the formerly richest man in NY.
Mr. Schwarzman’s office  is no longer taking calls Ever? Not for the foreseeable future, I’m told. Thank you Michael Wolff and Vanity Fair, and the formerly richest man in NY.
Insights ,[object Object],[object Object],[object Object],[object Object]
Thank you Continental Airlines and whomever uploaded a boarding pass to the Web. Which doesn’t belong and why?
Thank you Continental Airlines and whomever uploaded a boarding pass to the Web. Which doesn’t belong and why? Good vs. Bad Surprises
Insights ,[object Object],[object Object],[object Object],[object Object]
"What technology does for us is truly extend what we can do. For the first time ever with this technology, conversations are visible to us. ... You cannot start in social media without knowing how to listen.“ Stan Joosten Procter & Gamble
How We “AIM” to Do This Analytics.  Insights.  Marketing.
Gator Don’t  forget surprises.
Ripple Analytics: Generating Insights How do  they prefer to communicate?  A basis to understand the social media components  of any segment of a website or marketing program. What do they find important or valuable? What kinds of relationship are forming? Am I achieving my objectives?
 
Procter & Gamble: The Salon  ,[object Object],[object Object],[object Object],[object Object],[object Object]
Social Insights Enable marketers to create private spaces in social networks.
Social Insights™ ,[object Object],[object Object],[object Object],[object Object],[object Object]
Ripple6 Social Insights Custom Research Community ,[object Object],[object Object],[object Object],Research only new website Generally isolated data Must visit the research community Lower Cost; More Flexible & Targeted Cloud Communities created quickly. Option for specific communities, on the fly, for a specific projects or brands.  Expensive, Static, Broad Time and expense to create  Broad target segments, typically shared across brands Run for at least a year ,[object Object],[object Object],No WOM Marketing There is no larger social  network to connect with.
Cloud Communities Make it easier for brands to create relationships with customers. Marketing IN and Across Social Networks
 
Summary ,[object Object],[object Object],[object Object],[object Object],[object Object]
Thank you. [email_address]

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OMMA Social Final 1/26/2009

  • 1. Revenue and Relationships  Social Marketing Models that Work for Marketers and Publishers. Rich Ullman SVP, Marketing [email_address]
  • 3. “ If you want your child to get the best education possible, it is actually more important to get him (her) assigned to a great teacher than a great school.” Thank you Nicholas Kristof , the New York Times, www.gatesfoundation.org
  • 4.
  • 7. Kirsten Gillibrand Thank you Fred Wilson, AVC.com “ The Sunlight Report.” “ a calling card of transparency…”
  • 8.
  • 9.  
  • 10. Mr. Schwarzman’s office is no longer taking calls Thank you Michael Wolff and Vanity Fair, and the formerly richest man in NY.
  • 11. Mr. Schwarzman’s office is no longer taking calls Ever? Thank you Michael Wolff and Vanity Fair, and the formerly richest man in NY.
  • 12. Mr. Schwarzman’s office is no longer taking calls Ever? Not for the foreseeable future, I’m told. Thank you Michael Wolff and Vanity Fair, and the formerly richest man in NY.
  • 13.
  • 14. Thank you Continental Airlines and whomever uploaded a boarding pass to the Web. Which doesn’t belong and why?
  • 15. Thank you Continental Airlines and whomever uploaded a boarding pass to the Web. Which doesn’t belong and why? Good vs. Bad Surprises
  • 16.
  • 17. "What technology does for us is truly extend what we can do. For the first time ever with this technology, conversations are visible to us. ... You cannot start in social media without knowing how to listen.“ Stan Joosten Procter & Gamble
  • 18. How We “AIM” to Do This Analytics. Insights. Marketing.
  • 19. Gator Don’t forget surprises.
  • 20. Ripple Analytics: Generating Insights How do they prefer to communicate? A basis to understand the social media components of any segment of a website or marketing program. What do they find important or valuable? What kinds of relationship are forming? Am I achieving my objectives?
  • 21.  
  • 22.
  • 23. Social Insights Enable marketers to create private spaces in social networks.
  • 24.
  • 25.
  • 26. Cloud Communities Make it easier for brands to create relationships with customers. Marketing IN and Across Social Networks
  • 27.  
  • 28.

Editor's Notes

  1. Creating relationships with consumers should be the focus of every marketer’s social efforts.  But accomplishing that goal has been unattainable through banner ads and time-boxed campaigns.  Ripple6 will lead a lunchtime workshop demonstrating models that work for marketers to develop relationships, for publishers to generate revenue, and for consumers to be excited to join in conversations with them.