smu MBA assignments Fall 2014

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ASSIGNMENT
DRIVE FALL 2014
PROGRAM MBADS (SEM 3/SEM 5)
MBAFLEX/ MBA (SEM 3)
PGDOMN (SEM 1)
SUBJECT CODE & NAME OM0010 OPERATIONS MANAGEMENT
BK ID B1934
CREDITS AND MARKS 4 CREDITS AND 60 MARKS
Note –Answer all questions. Kindly note that answers for 10 marks questions should be
approximately of 400 words. Each question is followed by evaluation scheme.
Q. No Questions and Evaluation Scheme Marks Total Marks
1. Define operations strategy. What are the differences between manufacturing and
service organisations in terms of operations strategy?
A Definition of operations
List and explain differences between manufacturing and
service organisations in terms of operations strategy
1
9( 3 marks
each)
10
2. Explain the characteristics of services.
A Explanation of characteristics of services 10 (2.5
marks
each)
10
3. What is inventory control? Explain the factors considered in inventory control.
A Definition of inventory control
Explanation of factors considered in inventory control
1.25
8.75 (1.25
marks
each)
10
4. Explain the applications of queuing models
A 10
Give the different applications of the queuing models 10 (2
marks
each)

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5. Write short notes on Markov analysis.
A Definition of Markov analysis.
Characteristics of Markov analysis.
Assumptions of Markov analysis.
Applications of Markov analysis.
1
3
3
3
10
6. Describe the various types of decision making models.
A List the models
Describe the 3 decision making models
1
9 (3 marks
each)
10
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