The document provides recommendations to improve internal controls, best practices for using GP software, and tips for saving files consistently. It addresses issues like inconsistent file saving, lack of communication around new contracts and costs, and inadequate petty cash controls. Recommendations include setting policies for informing finance of new contracts and deadlines, and requiring receipts before petty cash reimbursements. The document also demonstrates GP features like notes, hiding icons, date fields, and letter wizards.
The document provides an overview of various financial management services offered by CJL Quantum Analytics, including customized peer risk evaluations and performance comparisons, net interest margin fine-tuning, asset liability management guidance and interest rate risk model reviews, bond portfolio advising, acquisition target identification and due diligence, Bloomberg analytics, bank stock valuation, and a quarterly economic newsletter. The services are aimed at improving financial performance metrics like return on assets, insulating net interest income from interest rate fluctuations, validating interest rate risk models, improving bond portfolio performance and yield, facilitating bank acquisitions, and providing economic insights.
This document provides guidance for preparing a case team selection presentation. It recommends focusing on an approach, theme, and recommendation supported by evidence. The presentation should include the goal, strategy, and tactics. Time should be spent finding the focus, considering different topics, developing the approach and recommendation, and preparing evidence and answers to questions. Presenters are advised to practice and relax in order to feel comfortable and present their solution successfully.
Maintenance scorecards are organized methods to measure and communicate past, current, and future maintenance performance against goals. They display maintenance history using simple charts, graphs, and tables. Common scorecards measure backlog weeks, machine downtime, craft work distribution, interrupts, schedule compliance, preventive maintenance hours, planned vs unplanned work, cost savings, total maintenance costs, and stores management. Establishing prerequisites like a vision, master plan, CMMS, control function, and communication strategy enables effective use of scorecards. Scorecards can justify capital and program investments while demonstrating return on investment through performance improvements.
Variable costing is a cost concept of managerial accounting. In the production period of the product, manufacturing overhead is incurred. This resolves the issue regarding absorption costing in which as production rises income also rises. Copy the link given below and paste it in new browser window to get more information on Variable Costing:- http://www.transtutors.com/homework-help/accounting/variable-costing.aspx
This document provides 10 tips for financial due diligence readiness:
1) Create an organized electronic data room to store all relevant fundraising and business documents.
2) Ensure important assets like intellectual property, customer contracts, and key business metrics are properly documented and organized.
3) Understand your unit costs, including gross and net margins, variable costs, and the appropriate time horizon for analyzing customer profitability.
George Ngo has over 25 years of experience in banking and financial management. He holds three postgraduate degrees and seeks a management position where he can utilize his leadership skills. Most recently, he worked as a licensed personal banker at SunTrust Bank where he received performance awards. He has extensive experience as a branch manager and regional operations manager at several banks in Florida.
The document provides examples of simple past tense constructions in English involving the verbs "to be" and "to dine". For each example, it shows the affirmative and negative forms of simple past statements as well as yes/no questions and their short answers. The examples cover a range of subjects including she, we, you, he, they, and I. The document was written by Victor Manuel for a class taught by Maria Angelica.
This short document promotes the creation of Haiku Deck presentations on SlideShare by stating "Inspired?" and providing a button to "GET STARTED" making your own Haiku Deck presentation. It encourages the reader to try making presentations on the Haiku Deck platform hosted on SlideShare in a concise and engaging manner using just two words and a call to action.
The document provides an overview of various financial management services offered by CJL Quantum Analytics, including customized peer risk evaluations and performance comparisons, net interest margin fine-tuning, asset liability management guidance and interest rate risk model reviews, bond portfolio advising, acquisition target identification and due diligence, Bloomberg analytics, bank stock valuation, and a quarterly economic newsletter. The services are aimed at improving financial performance metrics like return on assets, insulating net interest income from interest rate fluctuations, validating interest rate risk models, improving bond portfolio performance and yield, facilitating bank acquisitions, and providing economic insights.
This document provides guidance for preparing a case team selection presentation. It recommends focusing on an approach, theme, and recommendation supported by evidence. The presentation should include the goal, strategy, and tactics. Time should be spent finding the focus, considering different topics, developing the approach and recommendation, and preparing evidence and answers to questions. Presenters are advised to practice and relax in order to feel comfortable and present their solution successfully.
Maintenance scorecards are organized methods to measure and communicate past, current, and future maintenance performance against goals. They display maintenance history using simple charts, graphs, and tables. Common scorecards measure backlog weeks, machine downtime, craft work distribution, interrupts, schedule compliance, preventive maintenance hours, planned vs unplanned work, cost savings, total maintenance costs, and stores management. Establishing prerequisites like a vision, master plan, CMMS, control function, and communication strategy enables effective use of scorecards. Scorecards can justify capital and program investments while demonstrating return on investment through performance improvements.
Variable costing is a cost concept of managerial accounting. In the production period of the product, manufacturing overhead is incurred. This resolves the issue regarding absorption costing in which as production rises income also rises. Copy the link given below and paste it in new browser window to get more information on Variable Costing:- http://www.transtutors.com/homework-help/accounting/variable-costing.aspx
This document provides 10 tips for financial due diligence readiness:
1) Create an organized electronic data room to store all relevant fundraising and business documents.
2) Ensure important assets like intellectual property, customer contracts, and key business metrics are properly documented and organized.
3) Understand your unit costs, including gross and net margins, variable costs, and the appropriate time horizon for analyzing customer profitability.
George Ngo has over 25 years of experience in banking and financial management. He holds three postgraduate degrees and seeks a management position where he can utilize his leadership skills. Most recently, he worked as a licensed personal banker at SunTrust Bank where he received performance awards. He has extensive experience as a branch manager and regional operations manager at several banks in Florida.
The document provides examples of simple past tense constructions in English involving the verbs "to be" and "to dine". For each example, it shows the affirmative and negative forms of simple past statements as well as yes/no questions and their short answers. The examples cover a range of subjects including she, we, you, he, they, and I. The document was written by Victor Manuel for a class taught by Maria Angelica.
This short document promotes the creation of Haiku Deck presentations on SlideShare by stating "Inspired?" and providing a button to "GET STARTED" making your own Haiku Deck presentation. It encourages the reader to try making presentations on the Haiku Deck platform hosted on SlideShare in a concise and engaging manner using just two words and a call to action.
The document summarizes Happy Body at Work (HBAW), an 8-week wellbeing program that focuses on sitting less, moving more, managing stress, and improving sleep. It provides employers with tools and strategies to improve employees' mental and physical resilience. Surveys show the program is effective, with most participants finding it relevant, beneficial, and an indication their employer cares about challenges they face. It has been implemented across various organizations in Australia and other countries.
Dokumen tersebut membahasakan definisi etika dan faktor-faktor yang mempengaruhi pembentukan etika individu. Ia menjelaskan bahwa pengaruh keluarga, khususnya ibu bapa, memainkan peranan penting dalam membentuk etika seseorang sejak kanak-kanak. Faktor lain seperti pengaruh rakan sebaya dan pengalaman hidup juga berperanan dalam membentuk etika individu. Dokumen ini menekankan pentingnya pendidikan
The document provides examples of simple past tense constructions in English involving the verbs "to be" and examples of affirmative and negative statements and yes/no questions using subjects like she, we, you, he, they, and I. For each subject, it gives an affirmative statement, a negative statement, a yes/no question, and both a positive and negative answer to that question using the simple past form of "to be".
This document provides an orientation for new auditors at KPMG. It covers independence and internal controls. For independence, it discusses the importance of appearing independent and avoiding conflicts of interest, using the example of Enron. It then provides scenarios to evaluate independence. For internal controls, it defines them and stresses understanding a client's controls. It gives examples of ideal sales and purchasing cycles. It concludes by asking if there are any questions.
Dokumen tersebut membahasakan definisi etika dan faktor-faktor yang mempengaruhi pembentukan etika individu. Ia menjelaskan bahwa pengaruh keluarga, khususnya ibu bapa, memainkan peranan penting dalam membentuk etika seseorang sejak kanak-kanak. Faktor lain seperti pengaruh rakan sebaya dan pengalaman hidup juga berperanan dalam membentuk etika individu. Dokumen ini menekankan pentingnya pendidikan
Sneh Sudha is seeking an assistant professor position, preferably at a central university. She has a PhD in Hindi from Jawaharlal Nehru University. Her qualifications include an MPhil and MA in Hindi from JNU and BHU respectively. She has published research articles, poems, and reviewed books. Sneh Sudha has taught Hindi and presented papers at various seminars. She is proficient in Hindi, English, and computer skills.
SIG Global Summit 2010 - Williams-Sonoma - Beyond the Benchmark SurveyCoupa Software
The summary provides an overview of key topics discussed in the document:
1) The document discusses challenges with traditional benchmark surveys and how a transactional, cloud-based approach can provide more actionable insights.
2) It outlines 10 must-measure metrics and KPIs related to procurement efficiency and effectiveness that organizations should track, including approval cycle times, spend under management, and cost savings.
3) The document provides examples of how Williams-Sonoma can develop a benchmarking strategy, such as identifying key KPIs, establishing a baseline, and aligning processes and technology with measurement.
The document discusses problems various departments were facing and recommendations for implementing an ERP system to address them. Key departments discussed include R&D, logistics, manufacturing, retile stores, and call centers. An ERP system could help manage data more effectively, monitor operations in logistics, and standardize processes across regions and departments. This would improve collaboration, inventory control, customer service, and analytics.
The intent of this operational transfer pricing presentation is to provide you with an insider's perspective about some of the best practices in managing the transfer pricing lifecycle within your multinational organization. Topics include: managing your transfer pricing goals and resources, transfer pricing studies: to outsource or not?, audit defense best practices, applying TP planning to operations, BEPS proposals, etc.
Authors: JC Ceballos (Thermo Fisher) and Kay Freund (Medtronic)
OPEX.GURU provides services related to operational excellence and process improvement. They use tools and techniques to review client processes and strategies, and bring innovative ideas to help clients continue to be leaders in their industries. Their services include process analytics, client insights, process redesign and innovation, and training programs. They take a strategic and execution-focused approach to help clients unlock value from their data and processes.
Best Practices for Enterprise Performance ManagementPerficient, Inc.
The document discusses best practices for enterprise performance management (EPM) and budgeting processes. It outlines challenges with traditional spreadsheet-driven budgeting approaches and how purpose-built planning applications can help by linking strategic goals to plans, monitoring execution, and providing consistent insights across the enterprise. Real-world examples from Texas Children's Hospital and Wyman Gordon show how EPM solutions have helped streamline budgeting and given managers better access to timely forecast data.
This document discusses strategies for maximizing return on investment (ROI) from SAP implementations. It provides an agenda for the topics to be covered, including SAP promises and realities, learning to effectively use SAP, leveraging SAP to increase ROI, and measuring success. The document outlines key factors that increase ROI such as breadth of use, repeatability of use, reducing costs, and increasing collaboration. It also provides techniques for quantifying benefits and calculating ROI, payback period, and other financial metrics to evaluate SAP investments. Examples of organizations that achieved high ROI from SAP implementations through effective strategies are also presented.
Basic Financial Management for Small BusinessesBizcentralUSA
In this 1 hour webinar hosted by BizCentral USA, we discuss the basic financial management, bookkeeping and accounting methods to keep your small business on the right track! For more information, please visit: http://bizcentralusa.com/accounting_cpa_bookkeeping.php
This document provides an overview of developing commercial acumen as a business leader. It discusses the importance of understanding key cost drivers and business relationships. Commercial acumen involves thinking like a business owner and ensuring decisions align with strategy. The document recommends leaders embed commercial skills at all levels by promoting cost ownership and transparency. It also suggests focusing commercial training on understanding full costs, procurement strategies, and designing commercial conditions. Finally, it discusses the roles of finance, line management, and commercial managers in jointly developing effective commercial management.
The Advantages of Budgeting A budget is a document that fo.docxtodd801
The Advantages of Budgeting
A budget is a document that forecasts the financial results and financial position of a business for
one or more future periods. At a minimum, a budget contains an estimated income statement that
describes anticipated financial results. A more complex budget also contains an estimated
balance sheet, which contains the entity’s anticipated assets, liabilities, and equity positions at
various points in time in the future.
A prime use of the budget is to serve as a performance baseline for the measurement of actual
results. Budgets may also be linked to bonus plans in order to direct the activities of various
company employees. A budget may also be used for both tax planning and treasury planning.
Despite these valid uses, there are also a number of problems with budgeting that have given rise
to a movement dedicated to the elimination of budgets.
Budgeting has been with us a long time, and is used by nearly every large company. They would
not do so if there were not some perceived advantages to budgeting. These advantages include:
▪ Planning orientation. The process of creating a budget takes management away from its
short-term, day-to-day management of a business and forces it to think longer-term. This is
the chief goal of budgeting, even if management does not succeed in meeting its goals as
outlined in the budget – at least it is thinking about the company’s competitive and
financial position and how to improve it.
▪ Model scenarios. If a company is faced with a number of possible paths down which it can
travel, you can create a set of budgets, each based on different scenarios, to estimate the
financial results of each strategic direction.
▪ Profitability review. It is easy to lose sight of where a company is making most of its
money, during the scramble of day-to-day management. A properly structured budget
points out which aspects of a business generate cash and which ones use it, which forces
management to consider whether it should drop some parts of the business or expand in
others. However, this advantage only applies to a budget sufficiently detailed to describe
profits at the product, product line, or business unit level.
▪ Assumptions review. The budgeting process forces management to think about why the
company is in business, as well as its key assumptions about its business environment. A
periodic re-evaluation of these issues may result in altered assumptions, which may in turn
alter the way in which management decides to operate the business.
▪ Performance evaluations. Senior management can tie bonuses or other incentives to how
employees perform in comparison to the budget. The accounting department then creates
budget versus actual reports to give employees feedback regarding how they are
progressing toward their goals. This approach is most common with financial goals,
though operational goals (such as reducing the scrap rat.
Growth management for the cfo controller-Sanjay Gaggar
This document provides guidance for CFOs and controllers on managing growth. It discusses determining when to hire additional staff as a business grows and examines signs that an accounting system is hindering operations. The document also covers focusing on key performance indicators and cash flow fundamentals to take a more strategic view of the business as it increases in size and complexity.
This document discusses return on investment (ROI) calculations for IT system projects. ROI is a measure used to compare the effectiveness of IT investments and can be used to justify projects. The basic ROI calculation divides the net return by the investment cost. Financial benefits include increased revenue, cost reductions, cost avoidance, and capital reductions. Non-financial benefits are also important but not included in ROI calculations. Factors like timeframe, consistency, and precision should be considered for accurate ROI analysis. Other relevant calculations discussed are net present value, internal rate of return, and payback period.
The document provides an overview of a module on financial planning and management. It introduces various financial concepts that will be covered, including financial planning, financial statements, costing techniques, budgeting, and investment appraisal methods. The module aims to develop skills in financial planning and reporting to help businesses achieve sustainability through tight financial controls.
Pace 2009 Effective Financial ManagementLinnea Blair
Presented at PACE 2009 Convention by Linnea Blair, Advisors On Target. Some information in this presentation is sourced from RAN ONE, Inc. Advisors On Target is a RAN ONE Business Advisor.
The document summarizes Happy Body at Work (HBAW), an 8-week wellbeing program that focuses on sitting less, moving more, managing stress, and improving sleep. It provides employers with tools and strategies to improve employees' mental and physical resilience. Surveys show the program is effective, with most participants finding it relevant, beneficial, and an indication their employer cares about challenges they face. It has been implemented across various organizations in Australia and other countries.
Dokumen tersebut membahasakan definisi etika dan faktor-faktor yang mempengaruhi pembentukan etika individu. Ia menjelaskan bahwa pengaruh keluarga, khususnya ibu bapa, memainkan peranan penting dalam membentuk etika seseorang sejak kanak-kanak. Faktor lain seperti pengaruh rakan sebaya dan pengalaman hidup juga berperanan dalam membentuk etika individu. Dokumen ini menekankan pentingnya pendidikan
The document provides examples of simple past tense constructions in English involving the verbs "to be" and examples of affirmative and negative statements and yes/no questions using subjects like she, we, you, he, they, and I. For each subject, it gives an affirmative statement, a negative statement, a yes/no question, and both a positive and negative answer to that question using the simple past form of "to be".
This document provides an orientation for new auditors at KPMG. It covers independence and internal controls. For independence, it discusses the importance of appearing independent and avoiding conflicts of interest, using the example of Enron. It then provides scenarios to evaluate independence. For internal controls, it defines them and stresses understanding a client's controls. It gives examples of ideal sales and purchasing cycles. It concludes by asking if there are any questions.
Dokumen tersebut membahasakan definisi etika dan faktor-faktor yang mempengaruhi pembentukan etika individu. Ia menjelaskan bahwa pengaruh keluarga, khususnya ibu bapa, memainkan peranan penting dalam membentuk etika seseorang sejak kanak-kanak. Faktor lain seperti pengaruh rakan sebaya dan pengalaman hidup juga berperanan dalam membentuk etika individu. Dokumen ini menekankan pentingnya pendidikan
Sneh Sudha is seeking an assistant professor position, preferably at a central university. She has a PhD in Hindi from Jawaharlal Nehru University. Her qualifications include an MPhil and MA in Hindi from JNU and BHU respectively. She has published research articles, poems, and reviewed books. Sneh Sudha has taught Hindi and presented papers at various seminars. She is proficient in Hindi, English, and computer skills.
SIG Global Summit 2010 - Williams-Sonoma - Beyond the Benchmark SurveyCoupa Software
The summary provides an overview of key topics discussed in the document:
1) The document discusses challenges with traditional benchmark surveys and how a transactional, cloud-based approach can provide more actionable insights.
2) It outlines 10 must-measure metrics and KPIs related to procurement efficiency and effectiveness that organizations should track, including approval cycle times, spend under management, and cost savings.
3) The document provides examples of how Williams-Sonoma can develop a benchmarking strategy, such as identifying key KPIs, establishing a baseline, and aligning processes and technology with measurement.
The document discusses problems various departments were facing and recommendations for implementing an ERP system to address them. Key departments discussed include R&D, logistics, manufacturing, retile stores, and call centers. An ERP system could help manage data more effectively, monitor operations in logistics, and standardize processes across regions and departments. This would improve collaboration, inventory control, customer service, and analytics.
The intent of this operational transfer pricing presentation is to provide you with an insider's perspective about some of the best practices in managing the transfer pricing lifecycle within your multinational organization. Topics include: managing your transfer pricing goals and resources, transfer pricing studies: to outsource or not?, audit defense best practices, applying TP planning to operations, BEPS proposals, etc.
Authors: JC Ceballos (Thermo Fisher) and Kay Freund (Medtronic)
OPEX.GURU provides services related to operational excellence and process improvement. They use tools and techniques to review client processes and strategies, and bring innovative ideas to help clients continue to be leaders in their industries. Their services include process analytics, client insights, process redesign and innovation, and training programs. They take a strategic and execution-focused approach to help clients unlock value from their data and processes.
Best Practices for Enterprise Performance ManagementPerficient, Inc.
The document discusses best practices for enterprise performance management (EPM) and budgeting processes. It outlines challenges with traditional spreadsheet-driven budgeting approaches and how purpose-built planning applications can help by linking strategic goals to plans, monitoring execution, and providing consistent insights across the enterprise. Real-world examples from Texas Children's Hospital and Wyman Gordon show how EPM solutions have helped streamline budgeting and given managers better access to timely forecast data.
This document discusses strategies for maximizing return on investment (ROI) from SAP implementations. It provides an agenda for the topics to be covered, including SAP promises and realities, learning to effectively use SAP, leveraging SAP to increase ROI, and measuring success. The document outlines key factors that increase ROI such as breadth of use, repeatability of use, reducing costs, and increasing collaboration. It also provides techniques for quantifying benefits and calculating ROI, payback period, and other financial metrics to evaluate SAP investments. Examples of organizations that achieved high ROI from SAP implementations through effective strategies are also presented.
Basic Financial Management for Small BusinessesBizcentralUSA
In this 1 hour webinar hosted by BizCentral USA, we discuss the basic financial management, bookkeeping and accounting methods to keep your small business on the right track! For more information, please visit: http://bizcentralusa.com/accounting_cpa_bookkeeping.php
This document provides an overview of developing commercial acumen as a business leader. It discusses the importance of understanding key cost drivers and business relationships. Commercial acumen involves thinking like a business owner and ensuring decisions align with strategy. The document recommends leaders embed commercial skills at all levels by promoting cost ownership and transparency. It also suggests focusing commercial training on understanding full costs, procurement strategies, and designing commercial conditions. Finally, it discusses the roles of finance, line management, and commercial managers in jointly developing effective commercial management.
The Advantages of Budgeting A budget is a document that fo.docxtodd801
The Advantages of Budgeting
A budget is a document that forecasts the financial results and financial position of a business for
one or more future periods. At a minimum, a budget contains an estimated income statement that
describes anticipated financial results. A more complex budget also contains an estimated
balance sheet, which contains the entity’s anticipated assets, liabilities, and equity positions at
various points in time in the future.
A prime use of the budget is to serve as a performance baseline for the measurement of actual
results. Budgets may also be linked to bonus plans in order to direct the activities of various
company employees. A budget may also be used for both tax planning and treasury planning.
Despite these valid uses, there are also a number of problems with budgeting that have given rise
to a movement dedicated to the elimination of budgets.
Budgeting has been with us a long time, and is used by nearly every large company. They would
not do so if there were not some perceived advantages to budgeting. These advantages include:
▪ Planning orientation. The process of creating a budget takes management away from its
short-term, day-to-day management of a business and forces it to think longer-term. This is
the chief goal of budgeting, even if management does not succeed in meeting its goals as
outlined in the budget – at least it is thinking about the company’s competitive and
financial position and how to improve it.
▪ Model scenarios. If a company is faced with a number of possible paths down which it can
travel, you can create a set of budgets, each based on different scenarios, to estimate the
financial results of each strategic direction.
▪ Profitability review. It is easy to lose sight of where a company is making most of its
money, during the scramble of day-to-day management. A properly structured budget
points out which aspects of a business generate cash and which ones use it, which forces
management to consider whether it should drop some parts of the business or expand in
others. However, this advantage only applies to a budget sufficiently detailed to describe
profits at the product, product line, or business unit level.
▪ Assumptions review. The budgeting process forces management to think about why the
company is in business, as well as its key assumptions about its business environment. A
periodic re-evaluation of these issues may result in altered assumptions, which may in turn
alter the way in which management decides to operate the business.
▪ Performance evaluations. Senior management can tie bonuses or other incentives to how
employees perform in comparison to the budget. The accounting department then creates
budget versus actual reports to give employees feedback regarding how they are
progressing toward their goals. This approach is most common with financial goals,
though operational goals (such as reducing the scrap rat.
Growth management for the cfo controller-Sanjay Gaggar
This document provides guidance for CFOs and controllers on managing growth. It discusses determining when to hire additional staff as a business grows and examines signs that an accounting system is hindering operations. The document also covers focusing on key performance indicators and cash flow fundamentals to take a more strategic view of the business as it increases in size and complexity.
This document discusses return on investment (ROI) calculations for IT system projects. ROI is a measure used to compare the effectiveness of IT investments and can be used to justify projects. The basic ROI calculation divides the net return by the investment cost. Financial benefits include increased revenue, cost reductions, cost avoidance, and capital reductions. Non-financial benefits are also important but not included in ROI calculations. Factors like timeframe, consistency, and precision should be considered for accurate ROI analysis. Other relevant calculations discussed are net present value, internal rate of return, and payback period.
The document provides an overview of a module on financial planning and management. It introduces various financial concepts that will be covered, including financial planning, financial statements, costing techniques, budgeting, and investment appraisal methods. The module aims to develop skills in financial planning and reporting to help businesses achieve sustainability through tight financial controls.
Pace 2009 Effective Financial ManagementLinnea Blair
Presented at PACE 2009 Convention by Linnea Blair, Advisors On Target. Some information in this presentation is sourced from RAN ONE, Inc. Advisors On Target is a RAN ONE Business Advisor.
Improving the Accuracy of Variable Sales Compensation ForecastsCallidus Software
The document discusses trends impacting sales compensation planning including changing consumer tastes, proliferation of brands and distribution channels. This requires companies to improve planning practices to better forecast variable compensation. Technology can help by automating data gathering, reducing validation work, and increasing transparency, agility and integration across planning, execution and control functions.
The document discusses the importance of contractors understanding their break-even point and how to calculate it. It provides examples of annual and monthly budgets, showing how to determine break-even revenue, sales, and hours. It also discusses how changing variables like overhead costs, gross profit margins, or adding new expenses can impact break-even levels. The document recommends contractors regularly monitor their break-even and take action if they are not hitting monthly targets.
How To Create a High Performance Payroll Office and be Acknowledged for Your ...Greg McManus
This presentation examines the pathway for transforming a competent pay office to a top-level performer.
The presentation will review the results of international research into the implementation of successful processes and strategies, together with published benchmarks and the KPIs that define high performance pay offices.
Payroll staff are valued for their attention to detail, their numeracy skills and their patience and persistence but another skill-set is a key ingredient needed to convince your organisation to work with you on the journey to becoming a top performer.
Aidan Malone – Malone Lynchehaun Book keepingAidan Malone
The document provides information about bookkeeping and accounting options for small businesses. It discusses the purpose of bookkeeping, basics of bookkeeping like double-entry accounting, and options for recording financial information either manually with excel or through accounting software solutions. Cloud-based solutions like Xero and Quickbooks Online are presented as popular options that allow access from anywhere and integration with other tools and a business's accountant.
AAA transformed their business process for handling service requests by implementing a service catalog. This provided a structured, automated workflow for requests and ensured tasks were handled correctly. It reduced request handling times from 11 days to same day and improved productivity by around 21%. AAA saw additional benefits like improved relationships between departments and increased employee satisfaction. They plan future improvements like setting service level agreements and increasing automation.
This document discusses using a Customer Relationship Management (CRM) system for outreach teams. It outlines the key features and benefits of an outreach CRM, including ease of access to centralized information, data analytics and reporting capabilities, and tools to track goals and measure outcomes. The presentation provides examples of how a CRM can help teams manage accounts, contacts, programs, surveys and other data in one place. It suggests a CRM could help teams work more efficiently by reducing time spent on manual data entry, report preparation and spreadsheet maintenance. Analytics from a CRM may also help target outreach efforts and measure impacts like single occupancy vehicle reduction.
Similar to OHRS, GP and Internal Controls Training - Generic (20)
ACT 2014 Customer Relationship Management for Outreach Teams
OHRS, GP and Internal Controls Training - Generic
1.
2. Agenda
Internal Control Recommendations
GP (Great Pain) Best Practices
Question Period/ Wrap Up
3.
4. Internal Control Recommendations
Issue
Not all files being saved in consistent locations on
network if at all
Impact
Could lead to risk of important files
Inefficiency and time consuming to find information
Recommendation
Practice saving files in consistent locations
Demo
5. Internal Control Recommendations
Issue
Doesn’t “appear” to be a sound policy in place for
communicating renewed contracts to the finance team
Impact
Lack of timely info for finance leads to inaccurate
financial reporting
Recommendation
Need to communicate with other directors/managers a
policy of how to keep finance informed with new and
renewed contracts that may impact finance
6. Internal Control Recommendations
Issue
Not receiving VISA statements on time amongst possibly
other items needed by Finance on a regular, quarterly or
monthly basis
Impact
Lack of timely info for finance leads to inaccurate
financial reporting
Recommendation
Inform managers and directors that their cost centres
could be charged penalty/interest fees if deadlines are
not met
7. Internal Control Recommendations
Issue
Lack of adequate communication between departments in
adding new accounts and cost centres
Impact
Inconsistency between HRIS and GP
Lack of accurate financial info
Recommendation
Everyone needs to be informed of current cost centres used
Keep updated with OHRS standards to ensure any new cost
centres are both LHIN and OHRS compliant for reporting
purposes
8. Internal Control Recommendations
Issue
Petty cash does not appear to be adequately controlled
as money is given in advance
Impact
Risk of employees or soon to be “former” employees of
taking advantage of the system (eg. Theft)
Recommendation
Employees must spend out of pocket first, then come to
finance with an adequate receipt to obtain
reimbursement from petty cash fund
9.
10. GP Best Practices
Notes in GP
Used to track additional information about vendors,
customers, and even transactions in GP
Notes can be attached, edited, deleted and re-attached any
number of times as needed
Record level
Attached to data entry fields such as vendors or customers
Window Level
Attached to overall windows in GP
Can use it to inform employees of how to enter certain transactions
or setting up new accounts etc.
Demo
11. GP Best Practices
Hide & Show Icons
Allows you to
customize your view
of GP while you are
working
Example
option to view or NOT
view your distribution
references for an entry
Demo
12. GP Best Practices
Date Field
You can enter dates
graphically vs typing
them into GP for ease
of data entry
Demo
13. GP Best Practices Bank Transactions
Every organization is different as
to how to use this module but this
is generally best practice
Only use Increase/Decrease
Adjustment in the Bank
Transaction Entry screen to help
keep books relatively clean
Any other INCREASES to the
bank that are not reflected in
Accounts Receivable are
recorded via the Increase
Adjustment
Any other DECREASES to the
bank that are not reflected in
Accounts Payable are recorded
via the Decrease Adjustment
Demo
14. GP Best Practices
Bank Transactions
NEVER NEVER ENTER
BANK TRANSACTIONS
AS A GL ENTRY –
Bank Sub ledger vs. Control
account
By entering Bank
transactions in GL it’s like
you are hitting the bank
Control a/c without
affecting the sub ledger – an
accounting NO NO
Important if you plan on
using the electronic bank
reconciliation feature in GP
Demo
15. GP Best Practices
Letter Wizard in GP
can create, edit and
delete letters
Used to prepare
multiple letters at one
time for a range of
customers and/or
vendors
Demo
16. GP Best Practices
Batch controls
Electronic batch
approvals
Control totals
Transaction edit list
Demo
17. GP Best Practices
Saving Files in GP
Example
Posting Reports –
consider electronic in
future
Demo
18. GP Best Practices
Saving Files in GP
J: versus Z:
Comma Delimited or
Tab Delimited to be
compatible with Excel
Demo
20. GP Best Practices
Distribution References
Currently the reference field alone is not
being picked up in GP reports
A point of contention with auditors
currently
Need to look into customizing the GP GL
report to pick up info from the Reference
Field vs the Distribution Reference filed
However for now strongly recommend to
use the Distribution Reference field to
ensure and maintain a good audit
trail/documentation of all transactions
in GP
Demo
21. GP Best Practices
General Ledger Smart List
Reports
Current issue of GL reports
not picking up the Reference
field – instead it is picking
up the Distribution
Reference Field
Problem as staff are not
using the Distribution
Reference field for various
reasons
Sample JE # 30226
Demo
22. GP Best Practices
General Ledger Smart
List Reports
Alternative is to use
Smart List reports
under Company
Financial Account
Transactions
Demo
23. GP Best Practices
General Ledger Smart
List Reports
* - lists all items
SEARCH
Sample JE # 30226 for
account 100-1-72110-
35062
Demo
Overall before IC discussion
Please note that you may already have these in place so apologies before hand
Some sound cliché – like I’m talking out of a generic textbook but for good reason and I’ll explain why
Specific to this point
Make it a best practice
May have to clean up emails prior to today to store impt files
Show your folder structure
Record Level Notes
The heading at the top of the Note window identifies which
window or field the note is attached to and when the note changed.
OLE Notes
Using OLE Notes
Use the OLE button which resembles a paper clip, to attach a text or graphic file
from an application that supports object linking and embedding (OLE), such as
pictures or spreadsheets, to a note.
HINT: TheOLE button and notes functionality is only available to be attached
to certain record-level notes.
To link an OLE object to a note, open a record-level note and click the OLE
button. The OLE Container window appears with the name of the record linked
to the object in brackets.
To select the file to link select Edit > Insert New Object. Create or select the
object by selecting an Object Type, and then click OK. When creating a new
object, the application starts inside the container. Create the object and then save
it. If creating from a file, click Browse, locate the file, and then click OK.
HINT: The attached file must be created by an application that supports OLE.
Use the Object menu in the OLE window to decide how to display the object in
the OLE container. Select to Display Content, Display as Icon or Reset Size.
Save the note, and then click Attach on the Note window. The OLE button
changes when a note is attached by displaying a piece of paper attached to a
paper clip.
HINT: The file attached is saved by a path defined in the Dex.ini file. To share
notes, use a UNC path out to a share and put that path in each users Dex.ini
file.
Record Level Notes
The heading at the top of the Note window identifies which
window or field the note is attached to and when the note changed.
OLE Notes
Using OLE Notes
Use the OLE button which resembles a paper clip, to attach a text or graphic file
from an application that supports object linking and embedding (OLE), such as
pictures or spreadsheets, to a note.
HINT: TheOLE button and notes functionality is only available to be attached
to certain record-level notes.
To link an OLE object to a note, open a record-level note and click the OLE
button. The OLE Container window appears with the name of the record linked
to the object in brackets.
To select the file to link select Edit > Insert New Object. Create or select the
object by selecting an Object Type, and then click OK. When creating a new
object, the application starts inside the container. Create the object and then save
it. If creating from a file, click Browse, locate the file, and then click OK.
HINT: The attached file must be created by an application that supports OLE.
Use the Object menu in the OLE window to decide how to display the object in
the OLE container. Select to Display Content, Display as Icon or Reset Size.
Save the note, and then click Attach on the Note window. The OLE button
changes when a note is attached by displaying a piece of paper attached to a
paper clip.
HINT: The file attached is saved by a path defined in the Dex.ini file. To share
notes, use a UNC path out to a share and put that path in each users Dex.ini
file.