Thank you for the informative presentation. I appreciate you sharing your expertise on navigating Ohio's e-government resources.

1. ohioNETE-Government Series:
”The Department of Jobs and
Family Services“
February 8, 10a.m.- Noon.
Presented by Diane K. Kovacs

2. Presentation Outline:
 How do I apply for unemployment and am I eligible for displaced worker
education and training programs?
 What is TANF and who qualifies? (Temporary Assistance for Needy Families)
 What is SNAP and who qualifies? (Supplemental Nutrition Assistance Program
was Food Stamps)
 What is WIC and who qualifies? (Special Supplemental Nutrition Program for
Women, Infants, and Children)
 What is Medicaid and who qualifies?
“Well, my friend, I'm not going to beat around the bush. I'm simply not going to stand this sort of thing any longer. Which leaves me no choice, but to raise
your salary. “

3. Overview:
 Using real library patron‟s example questions we will
use the Ohio Job and Family Services Web sites to find
detailed answers. http://jfs.ohio.gov/
 This Webinar is intended for librarians and library
paraprofessionals who will be helping patrons to find
and use application and eligibility assessment tools
published by our state government on the Web.

4. http://jfs.ohio.gov/

5. How do I apply for unemployment and am I eligible for displaced
worker education and training programs?
David Copperfield, Northeastern Ohio resident who is 40 years old comes to the library to ask:
 Where do I go to apply for unemployment?
 How do I know if I’m eligible for unemployment?
 What programs are their for education and training for displaced workers?
“The most important thing in life is to stop saying 'I wish' and start saying 'I will.' Consider nothing impossible, then treat the possibilities as probabilities.”

6. Where do I go to apply for unemployment?
In the OJFS Web page - http://jfs.ohio.gov/click on “How to Apply for
Unemployment”

7. How do I know if I’m eligible for unemployment?
In the Office of Unemployment Compensation Web page -
http://jfs.ohio.gov/ouc/ClaimInformationPage.stmclick on “Unemployment
Benefits - Frequently Asked Questions”

8. What programs are available for education and training for
displaced workers?
In the OJFS Web page - http://jfs.ohio.govclick on “More Resources for
Unemployed Workers: Ohio Here to Help”

9. What is TANF and who qualifies? (Temporary Assistance for
Needy Families)
Mr. Micawber and his Northeastern Ohio resident family comes to the library to
ask:
 What kinds of help are available for struggling families in Ohio?
 How do we know if we are eligible?
 How do we Apply for assistance?
"Annual income twenty pounds, annual expenditure nineteen pounds nineteen and six, result happiness. Annual income twenty pounds, annual expenditure
twenty pounds ought and six, result misery."

10. What kinds of help are available for struggling families in Ohio?
In the OJFS Web page - http://jfs.ohio.govclick on “Families” (right side menu)

11. How do we know if we are eligible?
In the OJFS Web page - http://jfs.ohio.govclick on “NEW! Ohioans can now
apply for food, cash and medical assistance online. To learn more, Click
Here”, Then Click on “Am I eligible?”

12. How do we Apply for assistance?
In the OJFS Web page - https://odjfsbenefits.ohio.gov/SelfServiceSplash.jsfclick
on “Apply for Benefits”
You will have to go
through a „captcha‟
screen and then create
an account and apply.
Once you get through
setting up and account –
instructions for getting a
free email account are
provided on the footer
menu – You will get a
screen that describes
what you need to have
before continuing with the
application:

13. What is SNAP and who qualifies? (Supplemental Nutrition
Assistance Program was Food Stamps)
Mrs. Cratchit, 49 years old uses the chat reference to ask:
 Does my family qualify for Food Stamps (SNAP)?
 How do we apply for SNAP?
“Oh, a wonderful pudding. Bob Cratchit said, and calmly too, that he regarded it as the greatest success achieved by MrsCratchit since their
marriage. MrsCratchit said that now the weight was off her mind, she would confess she had had her doubts about the quantity of flour.
Everybody had something to say about it, but nobody said or thought it was at all a small pudding for a large family. It would have been
flat heresy to do so. Any Cratchit would have blushed to hint at such a thing.”

14. Does my family qualify for Food Stamps (SNAP)?
In the OJFS Web page - http://jfs.ohio.govclick on “Food Assistance” (Under
“Family” to the right) then click on “Apply for Nutrition Assistance” (left
menu)
You will have to
postal mail, fax, or
deliver the application
in person at your
county (see County
Directory Counties)
offices. You will then
have to go through a
face-to-face interview
at the county office to
determine if you are
qualified.

15. How do we apply for SNAP?
In the OJFS Web page - http://jfs.ohio.gov/ofam/cmandfsa.stm browse down
the page to find “Applications and other forms”, read the whole list for
postal, fax, and in-person addresses. Click on “Request for Ohio Works
First, Disability Financial Assistance, Refugee Cash, Food Assistance and
Medical Assistance” Choose the form in your preferred language.

16. What is Medicaid and who qualifies?
Tim Cratchit‟s Mother comes to the library to ask:
 ”My child has a chronic illness and physical disability. Are there insurance
programs that can help us get him the medical care he needs?
"I see a vacant seat,' replied the Ghost, `in the poor
chimney-corner, and a crutch without an owner,
carefully preserved. If these shadows remain
unaltered by the Future, the child will die.'
`No, no,' said Scrooge. `Oh, no, kind Spirit. say he will
be spared.'
`If these shadows remain unaltered by the Future,
none other of my race,' returned the Ghost, `will find
him here. What then. If he be like to die, he had better
do it, and decrease the surplus population."

17. My child has a chronic illness and physical disability. Are there
insurance programs that can help us get him the medical care he needs
In the OJFS Web page - http://jfs.ohio.govclick on “Health Care” and read the
page displayed for basic overview. Note that the “Ohio Health Plan
Eligibility” links to a garbled disorganized mess. Instead click on click on
“Ohio Medicaid” .

18. My child has a chronic illness and physical disability. Are there insurance
programs that can help us get him the medical care he needs
In the OJFS Web
page -
http://www.jfs.ohio.gov
/OHP/consumer.stm
click on “Food
Assistance”, and then
Click on “Medicaid for
Pregnant Women,
Children
and Families ” Note
that WIC has recently
been integrated into
this program. The
Ohio Department of
Health site has more
information at
http://www.odh.ohio.g
ov/odhprograms/ns/wi
cn/weligible.aspx.

19. What is WIC and who qualifies? (Special Supplemental Nutrition
Program for Women, Infants, and Children)
Oliver Twist‟s Mother who is barely 18 years old comes to the library to ask:
 How do I apply for assistance in feeding my baby?

“Please, sir, I want some more."

20. How do I apply for assistance in feeding my baby?
On the Ohio Department of Health site
http://www.odh.ohio.gov/odhprograms/ns/wicn/weligible.aspx Click on
“Eligibility”.

21. Questions and Discussions
 What kinds of Ohio e-government questions have you researched?
 What resources do you recommend to your colleagues?