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What is OHL?
A community of professionals passionate about all
things related to the workplace and the people
who use them - from cultivating culture, to devising
efficient processes, to creating exciting spaces.
This network is a resource for its members to stay
connected, inspired, and empowered.
Bay Area Steering
Committee!
-10 Office Heroes
-Help make decisions for the network
-Meet Monthly to coordinate and organize
The A-Team is
available to provide
advice or fill you in on
how to get more
involved
A-Team
Our SPONSORS Prizes annouced
after the Q&A!
“OFFICE OFFICIAL”
WORKPLACE DESIGN
& MOVES
#1: Workplace Design
@Gensler Oakland | Tuesday March 29th
#2: Leasing
@Cushman SF | Tuesday April 5th
#3: Furniture & Moves
@Gensler SF | Tuesday April 12th
MICRO MEETUPS
OHL “breakout
sessions” to provide a
deep dive into each
topic
HIGH LEVEL PROCESS
Budget planning
Develop Requirements
Lease negotiation
Sign lease
Legal review
Contract + Documentation
Final Design Development
Planning
Design
Construction +
IT infrastructure
Contract
AP-
Permits
Pricing & Bidding
Move management
Furniture install
Packing + Moving
Post move punch list
Communications & Readiness
PHASE 1: LEASE PHASE 2: DESIGN PHASE 3: CONSTRUCT PHASE 4: RELOCATE
property
manager
3rd Party
Project
MANAGER
furniture
dealer
AV/IT
CONSULTANT
MOVE
MANAGER
GENERAL
CONTRACTOR
broker landlord/
owner
architect/
interior
designer
KEY TEAM MEMBERS
OUR PANELISTS
Office Leasing | Garrett Mills
OHL Member Tips
“Get ahead of the game! Start planning as far
in advance as possible and be sure to keep
everyone informed of your target move date.”“ “Fight for ample time and a decent budget to
work with!”
“
“Get as much lead-time as you can, and then
assume it will take twice as long as you
forecast. Manage everyone’s expectations
accordingly.”
“ “Start early. Add 20% to what you think you’re
going to spend.”
“
$
Find The Right Broker
Your Broker
Should be an
Advisor
not a
Salesperson
Credible
Well Connected
Likable
TRUST TRANSPARENCY
Establish Criteria
!$fx
Establish Internal Committee
Brainstorm
Required vs. Desired
Prioritize!
Location
This Year
5 Years
7 Years
3 Years
How Much Space?
Not One Size Fits All
Plan For The Future
Negotiation
RentRate
FreeRent
Term
SecurityDeposit
TIAllowance
DeliveryDate
Commencement
Date
RenewalOptions
ExpansionRights
EarlyTermination
SubleaseRights
Process Overview
Strategic Planning
Define Space Requirements
Analyze Market
Engage Project Manager
Select Archetect
Evaluate and Compare Options
Identify Economic and Operational
Pros/Cons
Select Prefered Options
Negotiate Terms
On-Going Evaluation of Economic and
Operational Factors
Eliminate Options
Submit Counter Proposals to Priority
Options
Select Property
Engage Market Submit Proposals
Sign LOI
Negotiate Lease Agreement
Engage Local Real Estate Attorney
Execute Lease
Key Takeaways
START EARLY
CHOOSE A TEAM YOU TRUST
Don’t Hesitate to Reach Out:
Garrett.Mills@Cushwake.com
COMMUNICATE PRIORITIES
OFFICEDESIGN101
WhyDesign?
WhattoDesign?
Howtogetthemostoutof
yourdesignteam?
Hi, I’m Yana
Oakland
San Jose
San Francisco5000+
We are a small team
within gensler focused
on providing affordable
workplace design to young
ambitious companies AND
NON-PROFIT ORGANIZATIONS.
112 48
WHO
WEARE
SO,
MATTER?REALLY
DOESDESIGN
WE
WHYANDHEREIS
THINKSO
efficient use of space
flexible multi-use
maximize head-count
considers growth
BE budget conscious
right types of spaces
effective work tools
support business model
encourage innovation
unique look & feel
facilitate your culture
attract / retain talent
BRAND EXPERIENCE
BRAND BUSINESS BOTTOMLINE
BBB
office
cubicle
pantry
copy room
conference room
bench workstation
sit-stand workstation
focus booth
stand-up meeting perch
sit-down collaboration table
collaboration booth
brainstorm pit
flexible project room
2-4 person privacy room
in-between spaces
video conference room
lounge conference room
library/communal quiet room
lab
training room
onsite/offsite room
lounge
game room
zen room
theater
amphitheater stair
café/coffee shop
bar
it genius bar
fitness room
craft room
FROM
YESTERDAY’SOFFICE
WORKSPACETOTODAY’S
THATPROMOTESCREATIVITY
ANDINNOVATION
THERECENT
OPENOFFICE
BACKLASH
Choice
variety
of spaces
tools policy
Focus
acoustics functionality design
look & feel
Balance
meeting
space
circulation &
support space
in-office
amenities
design for identity
and culture
flexible
infrastructure
curating the
experience
culture
EXPERIENCE
HEARTISATTHE
OFWHATWEUSEDTOCALL
CORPORATECULTURE
ti budget
permit
common area
maintenance
(cam)
RFP - Request
for Proposals
RENTABLE
VS. USABLE
SQUARE FEET
TI = TENANT
IMPROVEMENT
test fit
KEY
TOKNOW
JARGON
TITLE 24 IT/AV Hard Costs VS.
Soft Costs
08
Move-in.
01
Project
growth,
schedule,
and budget.
02
Hire your
team.
03
Look for
space, ask
for Test
Fits.
04
Negotiate
your lease.
05
Sign lease.
06
Design
space.
07
Build and
furnish.
$
the key to this process
is to Ask lots of
questions!
QUICK
LEASEOVERVIEW
COMMERCIAL
$
Above the
Ceiling
13%
Specialty
Ceiling
15%
Millwork
15%
Visible
Surfaces
7%
Furniture
11%
Wall
Graphics
5%
Inside Walls
13%
Soft Costs
2%
IT/AV
2%
Window
Blinds
2%
Below the
Floor
15%
WHERE
GO?
DOESTHEMONEY
Hard Costs:
$85-$220*/ Sq. Ft.
Furniture:
$20-$45/ Sq. Ft.
Soft Costs:
$3-8/Sq. Ft.
*The smaller the project, the higher cost per
square foot for a basic TI project. Efficiency of
scale allows for lower cost per square foot on
larger projects; the difference may be $120-$220
range vs. $90-$150 for larger areas.
41% - not visible (tip - check your lease!)
35% - may or may not need
11% - no design impact, but need to have
3% - Services
11% - Furniture
layout
of space
power/data
mechanical
systems
updated
lighting
building
shape
updated
condition of
ceiling
existing
finishes
a view
HAVINGA
BONES”REDUCES
REQUIREDCAPITAL
SPACEWITH“GOOD
BEING
NOLONGERA“THING”IS
GREEN
daylight
building
selection
lighting
equipment space
recycling
air quality
water
(WHAH,WHAH...)
Active employees
take 27% fewer
sick days. 1
Sitting more
than 6 hours/day
increases risk of
death up to 40%. 3
There’s a 10%
reduction in work
absenteeism if
employees have
views of nature.2
People with sitting jobs
have twice the rate of
cardiovascular disease as
people with standing jobs. 4
Companies with highly
effective wellness
programs report 6%
lower employee
turnover rates.5
1
Plotnikoff, et al, 2003
2
Terrapin Bright Green
3, 4
medicalbillingandcoding.org
5
National Business Group on Health 2010
THENEWGREENIS
HEALTHAND
WELLNESS
2-4 weeks
Schematic
Design1 2
1 week - 3 weeks
Visioning and
Programming
2-6 weeks
Design
Development
4-8 weeks
Construction
Documentation
14-20 weeks
Construction
Administration3 4 5
Phase 1 - Look and Feel Phase 2 - Documentation and Implementation
TYPICAL
DESIGN
PROCESS
Open space only works when balanced with quiet focus space.
Space needs to align with culture, policy, social protocols.
Health and Wellness in workplace are expected by staff.
Get IT/AV on board early on.
Involve Human Resources (HR) and Marketing groups.
Acoustics in wide open environments should not be ignored.
Branding for the new culture and workplace experience.
SOME
THOUGHTS
PARTING
MANY
THANKS!
yana_ronin@gensler.com
FURNITURE | KRISTEN LOOK
Source: Pivot Interiors (Santa Clara HQ) Source: Studio O+A (Uber HQ) Source: Gensler (Airbnb HQ)
RESIDENTIAL VS COMMERCIAL
PRICE AESTHETICS/QUALITY RELATIONSHIP
Source: Allsteel Source: Steelcase
Source: KnollSource: Herman Miller
1. MULTIPLE
MANUFACTURERS
• PRICE POINT
• TIMING
2. KNOWLEDGEABLE
• CONSTANTLY
SOURCING/BEING
EXPOSED TO NEW
BRANDS
• UP TO DATE ON
LATEST TRENDS
3. SERVICES
• PLANNING +
BUDGETING
• PROJECT MGMT
• INSTALLATION
• DESIGN
• RENDERING
• INVENTORY
MANAGEMENT
• NATIONAL +
INTERNATIONAL
SUPPORT
1. TIMELINE
• FAST TURNAROUND
2. BUDGET
• RESIDENTIAL ONLY
3. ADDITIONAL VENDOR TO MANAGE
4. TIED TO MANUFACTURER
PROS
CONS
Image Sources: Knoll, Allsteel, Herman Miller, Steelcase, OFS, First Office, Watson, Coalesse, Arper and Allermuir
Source: Pivot Interiors
PROCESS
Source: Pivot Interiors
PROCESS
BUDGETING
Source: Soyou knowbetter.com
$15/SF $25/SF $35/SF
Source: Gigaom.com Source: Studio O+A
PLANNING FOR GROWTH
#1 KNOW
END GOAL
#2 KNOW
YOUR
INVENTORY
#3 GET
CREATIVE
#4 BE
FLEXIBLE
KEYTAKEAWAYS
1. BE UPFRONT AND COMMUNIATE AS MUCH
INFORMATION AS POSSIBLE
2. YOU KNOW YOUR TEAM BEST
3. BE FLEXIBLE AND PLAN FOR THE
UNEXPECTED
4. DO YOUR RESEARCH- KNOW WHAT YOU
WANT AND WHEN YOU NEED IT
Source: Herman Miller
Source: Herman Miller

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