The document discusses printer warranties and the use of remanufactured cartridges. It notes that the Magnuson-Moss Warranty Act states that warranties cannot be voided due to the use of aftermarket products. While aftermarket cartridge use does not void the warranty, damage directly caused by a non-OEM cartridge may not be covered. The document provides examples of language from several printer manufacturer warranties clarifying that warranty coverage is not affected by cartridge choice but damage from non-OEM cartridges may not be covered. It encourages remanufacturers to provide their own cartridge warranties to reassure customers.
Escuela N 500, Sarmiento de Villa Constitución donde los alumnos en talleres en contra turno investigaron acerca de los origenes de la escuela basándose en entrevistas, análisis de fotografías de época,testimonios varios...para solicitar sea lsu edificio declarado Piudadatrimonio de la C
Escuela N 500, Sarmiento de Villa Constitución donde los alumnos en talleres en contra turno investigaron acerca de los origenes de la escuela basándose en entrevistas, análisis de fotografías de época,testimonios varios...para solicitar sea lsu edificio declarado Piudadatrimonio de la C
When servicing a pre-engineered system, it is vital to use manufacturer recommended parts to avoid compromising the system's performance, reliability, warranty, and listing. Read about the negative results of using non-complying parts.
The Federal Magnuson Moss Act Protects Your Use of 3rd Party Optics and any parts in IT equipment that are NOT original OEM.
Regardless if the pressure or coercion is directed through a distributor or reseller, any tie-in provision that forces the consumer to purchase a manufacturer’s own equipment or brand, whether the consumer didn’t want to buy the product at all, or preferred to purchase the product elsewhere under different terms, U.S. laws are being violated.
데이타맥스프린터 Datamax H-Class 열전사감열 RFID 산업용 바코드프린터 매뉴얼HION IT
데이타맥스 H-Class 바코드프린터는 견고하고 다양하며 풍부한 기능을 갖춘 동급 프린터로 동급 두배의 속도를 자랑합니다.
H-Class 바코드프린터는 제조, 창고, 운송 및 고해상도 바코드 라벨링에서 대량 라벨 인쇄에 이상적입니다.
H-Class는 기어 구동방식 설계로 총 구매비용을 줄였고 24시간 7일 작업 환경에 견고하고 안정적인 성능을 제공합니다.
H-Class는 다양한 응용 프로그램 요구 사항을 충족시키기 위해 광범위한 연결성을 제공하며 모든 네트워크에 쉽게 통합됩니다.
또한 모듈식 구성은 사용자에 최고 수준의 생산성을 위해 가동 시간을 늘립니다.
데이타맥스 H-Class는 업계 최대 규모의 그래픽 디스플레이를 가지고 있으며 빠른 탐색 및 프린터 알림을 위한 읽기 쉬운 화면을 제공합니다.
고품질의 기능, 성능 및 견고한 안정성으로 H-Class는 시장에 나와있는 프리미엄 프린터 중 최고의 가치를 제공합니다.
Connectivity : H-Class printers come standard with Ethernet, Parallel, Serial, and USB/SDIO interfaces for extra capacity models giving users flexibility in integration.
Rugged construction features a geardriven design and durable die-cast aluminum frame.
Wide range offering includes 203, 300, 406, and 600 dpi resolution models.
Multi-language menu available in English, Spanish, German, Italian, and French.
Large 240x320 graphical LCD display for ease in navigating menus as well as data collection (“X” models only).
Field installable options such as cutters, peel & present sensors, and thermal transfer option can be added easily to upgrade a base printer.
Versatile media compatibility supports coated side in or coated side out ribbons without reconfiguring the printer or purchasing additional options resulting in easier ribbon inventory management.
IntelliSEAQ™ printhead: proactive diagnostic tools allow easy access to printhead performance and history.
Software: The H-Class utilizes widely used DPL and supports MCL designer and 123 Print. With the PL-Z and PL-I printer language emulations, users can easily integrate the printer to existing solutions.
적용분야
제조 및 생산:
자산 이력 추적
완제품 마킹
대행사 라벨
케이스 라벨
운송 및 물류:
크로스 도킹
정렬 센터
배송 라벨
팔레트 이력 추적
음식 및 음료:
고해상도 라벨링
만료일 및 타임 스탬프
제품 식별
배송 라벨
제약:
준수 라벨
식별 라벨
이력 추적
목록 라벨
PRINT TECHNOLOGY
Printer type :
Direct thermal
Optional thermal transfer
Print length range :
0.25” - 99.99” (6mm - 2539.75mm); values vary with printer configuration
PHYSICAL CHARACTERISTICS
Dimensions and weights:
4” standard: 40 lbs. (18.2 kg), 13.0”h x 12.6”w x 18.9”d (330 x 321 x 480mm)
4” X series: 47 lbs. (21.4 kg), 16.4”h x 12.6”w x 19.3”d (415 x 321 x 489mm)
6” standard: 47 lbs. (21.4 kg), 13.0”h x 15.0”w x 18.9”d (330 x 381 x 480mm)
6” X series: 53 lbs. (24.1 kg), 16.4”h x 15.0”w x 19.3”d (415 x 381 x 489mm)
8” X series: 59 lbs. (26.8 kg), 16.4”h x 17.0”w x 19.3”d (415 x 433 x 489mm)
Operating temperature : 32°F to 100°F (0°C to 38°C)
Storage temperature : 0°F to 140°F (-17°C to 60°C)
Humidity : 10% - 95% non-condensing
Power source :
Auto-sensing 90-132 or 180-264 VAC @ 47-63Hz
On-board real time clock
LCD backlit graphics display
Construction:
Metal cabinet, clear side window to easily monitor media supply levels
>하이온아이티
주소 : 서울 금천구 가산디지털2로 165, 1304호 (백상스타타워2차)
대표번호 : 02-2038-0018 / 이메일 : hion@hionit.com
홈페이지 : http://hionsmart.com
Presentation delivered at the RMD 2016 conference (European Symposium on the New Agreed Draft Regulations on Medical Devices) in Prague on 7 November 2016
Security Vulnerabilities, the Current State of Consumer Protection Law, & how...Wendy Knox Everette
BSides Las Vegas 2016 - Proving Ground Track -
Video of talk: https://www.youtube.com/watch?v=EFGcZwjw9Q4&t=4s
If a consumer purchases software (like, perhaps, a word processor or a note taking software) and that leads to some harm- perhaps the software allows malware to run on their computer, locking all their data for ransom, or their private data is stolen, then do they have any recourse?
In the area of private law suits, a consumer would likely first look to products liability. Product liability law acts as a form of insurance to protect users - if a product is built in an unsafe way, and it injures you, you may sue the retailer or manufacturer of the product.
There are three general theories a consumer can recover under:
Design defect: the product was designed in an unsafe way
Manufacturing defect: the specific instance of a product was assembled incorrectly and had a one-off manufacturing flaw
Failure to warn claim: the product had non-obvious ways it could harm the consumer, that the consumer should be told about
Although these suits are common for defective products such as lawn mowers, coffee makers, and other consumer goods, they are not used by purchasers or users of software. The primary reason why this is so far is that products liability is so focused on physical harms- it covers serious injuries like losing your finger to a bagel cutter, for instance, and the fact that until somewhat recently, most software couldn’t physically harm you. (Although alternatively, some users can recover if they had a contract with the software creator or provider - as in the Trustwave Incident Response suit)
The rise of the Internet of Things is about to change a lot of that. There have already been a small number of cases where liability was found where buggy software caused physical harm to some consumers. Returning to the fridge, what if someone could connect remotely to your fridge, and adjust the temperature to be a little too warm, leading you to get food poisoning? What if they could do so without the temperature display in the fridge changing, so it looked like it was still cold enough?
This talk will explore the background of product liability law, and discuss how and why IOT might bring about a change in expanding coverage of software flaws.
New legal obligations and liability under MDR and IVDRErik Vollebregt
Presentation at the MedTech Summit in Amsterdam on 19 June 2017 on the product liability regime under the MDR and IVDR, its nexus with the EU Product Liability Directive and its impact on other provisions in the MDR / IVDR
When servicing a pre-engineered system, it is vital to use manufacturer recommended parts to avoid compromising the system's performance, reliability, warranty, and listing. Read about the negative results of using non-complying parts.
The Federal Magnuson Moss Act Protects Your Use of 3rd Party Optics and any parts in IT equipment that are NOT original OEM.
Regardless if the pressure or coercion is directed through a distributor or reseller, any tie-in provision that forces the consumer to purchase a manufacturer’s own equipment or brand, whether the consumer didn’t want to buy the product at all, or preferred to purchase the product elsewhere under different terms, U.S. laws are being violated.
데이타맥스프린터 Datamax H-Class 열전사감열 RFID 산업용 바코드프린터 매뉴얼HION IT
데이타맥스 H-Class 바코드프린터는 견고하고 다양하며 풍부한 기능을 갖춘 동급 프린터로 동급 두배의 속도를 자랑합니다.
H-Class 바코드프린터는 제조, 창고, 운송 및 고해상도 바코드 라벨링에서 대량 라벨 인쇄에 이상적입니다.
H-Class는 기어 구동방식 설계로 총 구매비용을 줄였고 24시간 7일 작업 환경에 견고하고 안정적인 성능을 제공합니다.
H-Class는 다양한 응용 프로그램 요구 사항을 충족시키기 위해 광범위한 연결성을 제공하며 모든 네트워크에 쉽게 통합됩니다.
또한 모듈식 구성은 사용자에 최고 수준의 생산성을 위해 가동 시간을 늘립니다.
데이타맥스 H-Class는 업계 최대 규모의 그래픽 디스플레이를 가지고 있으며 빠른 탐색 및 프린터 알림을 위한 읽기 쉬운 화면을 제공합니다.
고품질의 기능, 성능 및 견고한 안정성으로 H-Class는 시장에 나와있는 프리미엄 프린터 중 최고의 가치를 제공합니다.
Connectivity : H-Class printers come standard with Ethernet, Parallel, Serial, and USB/SDIO interfaces for extra capacity models giving users flexibility in integration.
Rugged construction features a geardriven design and durable die-cast aluminum frame.
Wide range offering includes 203, 300, 406, and 600 dpi resolution models.
Multi-language menu available in English, Spanish, German, Italian, and French.
Large 240x320 graphical LCD display for ease in navigating menus as well as data collection (“X” models only).
Field installable options such as cutters, peel & present sensors, and thermal transfer option can be added easily to upgrade a base printer.
Versatile media compatibility supports coated side in or coated side out ribbons without reconfiguring the printer or purchasing additional options resulting in easier ribbon inventory management.
IntelliSEAQ™ printhead: proactive diagnostic tools allow easy access to printhead performance and history.
Software: The H-Class utilizes widely used DPL and supports MCL designer and 123 Print. With the PL-Z and PL-I printer language emulations, users can easily integrate the printer to existing solutions.
적용분야
제조 및 생산:
자산 이력 추적
완제품 마킹
대행사 라벨
케이스 라벨
운송 및 물류:
크로스 도킹
정렬 센터
배송 라벨
팔레트 이력 추적
음식 및 음료:
고해상도 라벨링
만료일 및 타임 스탬프
제품 식별
배송 라벨
제약:
준수 라벨
식별 라벨
이력 추적
목록 라벨
PRINT TECHNOLOGY
Printer type :
Direct thermal
Optional thermal transfer
Print length range :
0.25” - 99.99” (6mm - 2539.75mm); values vary with printer configuration
PHYSICAL CHARACTERISTICS
Dimensions and weights:
4” standard: 40 lbs. (18.2 kg), 13.0”h x 12.6”w x 18.9”d (330 x 321 x 480mm)
4” X series: 47 lbs. (21.4 kg), 16.4”h x 12.6”w x 19.3”d (415 x 321 x 489mm)
6” standard: 47 lbs. (21.4 kg), 13.0”h x 15.0”w x 18.9”d (330 x 381 x 480mm)
6” X series: 53 lbs. (24.1 kg), 16.4”h x 15.0”w x 19.3”d (415 x 381 x 489mm)
8” X series: 59 lbs. (26.8 kg), 16.4”h x 17.0”w x 19.3”d (415 x 433 x 489mm)
Operating temperature : 32°F to 100°F (0°C to 38°C)
Storage temperature : 0°F to 140°F (-17°C to 60°C)
Humidity : 10% - 95% non-condensing
Power source :
Auto-sensing 90-132 or 180-264 VAC @ 47-63Hz
On-board real time clock
LCD backlit graphics display
Construction:
Metal cabinet, clear side window to easily monitor media supply levels
>하이온아이티
주소 : 서울 금천구 가산디지털2로 165, 1304호 (백상스타타워2차)
대표번호 : 02-2038-0018 / 이메일 : hion@hionit.com
홈페이지 : http://hionsmart.com
Presentation delivered at the RMD 2016 conference (European Symposium on the New Agreed Draft Regulations on Medical Devices) in Prague on 7 November 2016
Security Vulnerabilities, the Current State of Consumer Protection Law, & how...Wendy Knox Everette
BSides Las Vegas 2016 - Proving Ground Track -
Video of talk: https://www.youtube.com/watch?v=EFGcZwjw9Q4&t=4s
If a consumer purchases software (like, perhaps, a word processor or a note taking software) and that leads to some harm- perhaps the software allows malware to run on their computer, locking all their data for ransom, or their private data is stolen, then do they have any recourse?
In the area of private law suits, a consumer would likely first look to products liability. Product liability law acts as a form of insurance to protect users - if a product is built in an unsafe way, and it injures you, you may sue the retailer or manufacturer of the product.
There are three general theories a consumer can recover under:
Design defect: the product was designed in an unsafe way
Manufacturing defect: the specific instance of a product was assembled incorrectly and had a one-off manufacturing flaw
Failure to warn claim: the product had non-obvious ways it could harm the consumer, that the consumer should be told about
Although these suits are common for defective products such as lawn mowers, coffee makers, and other consumer goods, they are not used by purchasers or users of software. The primary reason why this is so far is that products liability is so focused on physical harms- it covers serious injuries like losing your finger to a bagel cutter, for instance, and the fact that until somewhat recently, most software couldn’t physically harm you. (Although alternatively, some users can recover if they had a contract with the software creator or provider - as in the Trustwave Incident Response suit)
The rise of the Internet of Things is about to change a lot of that. There have already been a small number of cases where liability was found where buggy software caused physical harm to some consumers. Returning to the fridge, what if someone could connect remotely to your fridge, and adjust the temperature to be a little too warm, leading you to get food poisoning? What if they could do so without the temperature display in the fridge changing, so it looked like it was still cold enough?
This talk will explore the background of product liability law, and discuss how and why IOT might bring about a change in expanding coverage of software flaws.
New legal obligations and liability under MDR and IVDRErik Vollebregt
Presentation at the MedTech Summit in Amsterdam on 19 June 2017 on the product liability regime under the MDR and IVDR, its nexus with the EU Product Liability Directive and its impact on other provisions in the MDR / IVDR
1. EDITOR'S NOTE: This article is not intended as legal advice; it con-
tains general warranty information intended primarily for individual
consumer use. As with all warranty and legal issues, it is important
for consumers to ensure they are informed and aware of the issues
directly applicable to their individual situations.
I
’ve been told that using remanufactured cartridges will void
my printer warranty.” Like many remanufacturers, you have
probably heard this statement from potential customers and
may not be sure how to counter this common customer mis-
conception. Fortunately, the law is on your side, and even the
OEMs’ warranties themselves should confirm this.
The Magnuson-Moss Warranty Act of 1975 states that, in
the United States at least, the warranty cannot be voided
because of the use of aftermarket products. This is commonly
known as the Act’s “anti-tying” provision because it prevents
a manufacturer from “tying” its warranty to the use of spe-
cific products. Section 2302(c) of the Magnuson-Moss War-
ranty Act reads:
“No warrantor of a consumer product may condition his
written or implied warranty of such product on the con-
sumer's using, in connection with such product, any article or
service (other than article or service provided without charge
under the terms of the warranty) which is identified by brand,
trade, or corporate name.”
This means the OEM cannot, as a condition of the war-
ranty, require the use of a certain brand of cartridge. Note
that exceptions can be made to this only if the government
decides “the warranted product will function properly only if
the article or service so identified is used in connection with
the warranted product, and the Commission finds that such a
waiver is in the public interest.” Currently, no printer prod-
ucts appear to be included in this list, and any new applica-
tions must undergo review and public comment.
While the use of an aftermarket product does not void the
printer warranty (that is, nullify the entire warranty), the war-
ranty does not have to cover damage that is shown to be due
to a non-OEM consumable. Even if this should happen, the
rest of the warranty would still be in effect for any other prob-
lems the customer has.
To help offset this, it is recommended that your own car-
tridge's warranty cover any repairs to the customer’s printer
that are directly tied to the cartridge, in the (extremely
unlikely) event that it is the cause of a problem. This will help
reassure the customer that he or she will not be liable for any
repairs.
To figure out exactly what type of repairs would not be
covered, take a look at the OEM’s warranty, which will usu-
ally give a list of damages excluded from repair coverage. This
M by Megan Hubble | for Recharger Magazine
Marketing Solutions
Educating Your Customers: Putting the
Voided Warranty Question to Rest
44 | November 2004 | www.rechargermagazine.com
… the OEM cannot, as a condition of
the warranty, require the use of a
certain brand of cartridge.
Reprinted with permission from Recharger Magazine (702) 438-5557
2. 46 | November 2004 | www.rechargermagazine.com
list will most likely state that any damage caused by non-
OEM cartridges will not be repaired.
The HP inkjet warranty is clearer than most: “For HP
printer products, the use of a non-HP ink cartridge or a
refilled ink cartridge does not affect either the warranty to
the customer or any HP support contract with the customer.
However, if printer failure or damage is attributable to the
use of a non-HP or refilled ink cartridge, HP will charge its
standard time and materials charges to service the printer for
the particular failure or damage.”
Many consumers are unaware of this type of provision,
but may have heard rumors that the whole printer warranty
will be voided, implying they will be stuck with paying out of
pocket for any future printer repairs. Unfortunately,
unscrupulous salespeople may use this lack of knowledge to
help spread fear, thus trying to scare end users into staying
with OEM cartridges. It is your job to help inform consumers
about their rights, allowing them to make an informed deci-
sion. In fact, many consumers have never read the warranty
for their printers. While it is normally provided in the box
with the printer, the warranty may have been thrown out with
the packaging or, in an office environment, kept by the IT
department, often far away from the office workers who use
the machine and buy cartridges for it.
Remanufacturers have complained about the difficulty of
finding written confirmation of what the warranty actually
covers. Fortunately, the law provides for this as well. The law
requires warranties be made available at the point of sale, so
consumers can evaluate their warranty options before they
purchase a product. According to the Federal Trade Com-
mission’s Web site:
“The FTC’s Rule on Pre-Sale Availability of Written War-
ranty Terms requires that written warranties on consumer
products costing more than $15 be available to consumers
before they buy.
“The Pre-Sale Availability Rule requires that sellers make
warranties readily available to prospective buyers either by
displaying them in close proximity to the warranted products,
or by furnishing them upon request prior to sale and posting
prominent signs to let customers know that warranties can be
examined upon request.”
Unfortunately, it seems this is not always the case. A
recent, unscientific survey of several office supply stores
found that the salespeople were not at all knowledgeable
about printer warranties. At one large office superstore, for
example, the warranties were not available for comparison,
and employees would not open the boxes to show the war-
ranties.
A similar law in the United Kingdom also requires war-
ranties to be available at the point of sale, but such require-
ments vary by country. In the past, getting your hands on a
copy of the warranty might have been quite difficult. Fortu-
nately, with a little searching online, examples of warranties
can usually be located. Laws vary by country; these warranty
examples are for the United States, except where noted. War-
ranties for other countries may be available on the local ver-
sion of the OEM Web site. If you sell printers yourself, you
also may have access to warranty information.
Note that these are just examples and may not be the exact
warranty that applies to all of a given OEM's products. If you
have a problem concerning a certain printer, search the
OEM's site for the warranty that specifically applies to that
printer. If you can't find it, you should be able to call the
OEM and have them provide a copy of the warranty in writ-
ing.
A few examples of warranties follow and include Web
addresses where the warranty information was found. Each is
an excerpt of the full warranty; excerpts contain only the text
related to cartridge-related repairs, and are listed alphabeti-
cally by OEM name. Italics have been added to the highlight
the relevant text.
Brother
“This warranty does not cover:
(1) Physical damage to this Product;
(2) Damage caused by improper installation, improper or
abnormal use, misuse, neglect or accident (including but not
limited to transporting this Product without the proper
preparation and/or packaging);
(3) Damage caused by another device or software used with
this Product (including but not limited to damage resulting from
use of non Brother-brand parts and Consumable and Accessory
Items);
(4) Consumable and Accessory Items that expired in
accordance with a rated life;
(5) Problems arising from other than defects in materials
The law requires warranties be made available at the point of sale,
so consumers can evaluate their warranty options before
they purchase a product.
Reprinted with permission from Recharger Magazine (702) 438-5557
3. 48 | November 2004 | www.rechargermagazine.com
or workmanship; and
(6) Normal Periodic Maintenance Items, such as Paper
Feeding Kit, Fuser and Laser Units.”
Available at www.brother.com/usa/fax/warranty/
1yearfaxmfcwarranty.htm
Canon
“This limited warranty covers all defects encountered in nor-
mal use of the Product and does not apply in the following
cases:
(a) Loss of or damage to the Product due to abuse, neg-
lect, mishandling, improper packaging by you, alteration,
accident, electrical current fluctuations, improper use, failure
to follow operating or maintenance instructions in, or envi-
ronmental conditions prescribed in, Canon USA’s user’s
manual or other documentation, or services performed by
someone other than a Canon USA repair facility or ASF.
Without limiting the foregoing, dropping the Product,
scratches, and abrasions will be presumed to have resulted
from misuse, abuse or failure to operate the Product as set
forth in the user’s manual or other documentation for the
Product.
(b) Use of parts or supplies (other than those sold by Canon
USA) that cause damage to the Product or cause abnormally
frequent service calls or service problems.”
Available at www. consumer.usa.canon.com/app/pdf/
CUSA_Limited_Warranty.pdf
Dell Computer Corp.
“This limited warranty does not cover:
s Software, including the operating system and software
added to the Dell-branded hardware products through our
factory-integration system, third-party software, or the
reloading of software.
s Non-Dell branded and Solution Provider Direct prod-
ucts and accessories.
s Problems that result from:
• External causes such as accident, abuse, misuse, or
problems with electrical power.
• Servicing not authorized by Dell.
• Usage that is not in accordance with product instruc-
tions.
• Failure to follow the product instructions or failure to
perform preventive maintenance.
s Problems caused by using accessories, part, or compo-
nents not supplied by Dell.
s Products with missing or altered Service Tags or serial
numbers.
s Products for which Dell has not received payment.”
Available at http://www1.us.dell.com/content/topics/
global.aspx/policy/en/policy?c=us&cs=&l=en&s=gen&~sec-
tion=010#hardware
Epson
“This Agreement excludes those services listed below. Cus-
tomer agrees to be billed at Epson’s standard rates if
excluded services are necessary to restore Product to working
condition and to pay such charges upon receipt of invoice.
Services excluded from this Agreement are:
1. Service to address any damage caused by using
improper packaging materials, improper packaging and ship-
ping.
2. Service to address any damage caused by using unsuit-
able inks or ink delivery systems in the Printer.
3. Service to address any damage caused by use of non-
Epson inks, ink cartridges or media.”
Available at www.epson.com/cgibin/Store/Product
ServiceTCs.jsp?BV_UseBVCookie=yes&oid=38262405&
category=Products&nextPage=/ProductQuickSpec.jsp
Hewlett-Packard Inkjet Printers
“For HP printer products, the use of a non-HP ink cartridge
or a refilled ink cartridge does not affect either the warranty to
the customer or any HP support contract with the customer.
However, if printer failure or damage is attributable to the
use of a non-HP or refilled ink cartridge, HP will charge its
standard time and materials charges to service the printer for
the particular failure or damage.”
Available at http://h10025.www1.hp.com/ewfrf/wc/
genericDocument?cc=us&lc=en&dlc=en&docname=bpd09784
“Please note that non-HP cartridges may affect your
printer warranty; HP is not obligated to compensate for
damage caused by non-HP cartridges.”
Available at www.hp.com/sbso/product/supplies/
whybuy_warranty.html
HP Laser Printers
“Warranty does not apply to defects resulting from (a)
improper or inadequate maintenance or calibration, (b) soft-
ware, interfacing, parts or supplies not supplied by HP, (c)
unauthorized modification or misuse, (d) operation outside
of the published environmental specifications for the product,
or (e) improper site preparation or maintenance.”
Available at http://h20000.www2.hp.com/bizsupport/
TechSupport/Document.jsp?objectID=bpl08428
“HP policy on non-HP toner cartridges: Hewlett-Packard
Company cannot recommend use of non-HP toner cartridges,
Reprinted with permission from Recharger Magazine (702) 438-5557
4. 50 | November 2004 | www.rechargermagazine.com
either new or remanufactured. Because they are not HP
products, HP cannot influence their design or control their
quality.”
Available at http://h20000.www2.hp.com/bizsupport/
TechSupport/Document.jsp?objectID=bpl07010
Kyocera Mita
(This is the U.K. version of the warranty, as the U.S. ver-
sion could not be located.)
“5.1. Support does not include any of the following: …
5.1.6.6. damage caused to the Product by the use of any con-
sumables which are not genuine Kyocera Mita consumables or
by the use of any connectivity or other options, accessories or
products of a third party which are not Kyocera Mita approved;”
Available at www.kyoceramita.co.uk/pages/support/
warranty/kyolife.asp
Note that the Kyocera U.K. Web site also contains this
slightly more threatening text, which, of course, isn’t sup-
ported by any evidence.
“The use of non-Kyocera Mita original toner is likely to
cause print quality issues and ultimately, damage to the printer.
Such issues or damage would not be covered under your printer
warranty.”
Available at www.kyoceramita.co.uk/pages/support/
toner/tonerlife.asp
Lexmark
“Warranty service does not include repair of failures caused
by:
s Modification or attachments.
s Accidents or misuse.
s Unsuitable physical or operating environment.
s Maintenance by anyone other than Lexmark or a Lex-
mark-authorized servicer.
s Operation of a product beyond the limit of its duty
cycle.
s Use of printing media outside of Lexmark specifications.
s Supplies (such as ink) not furnished by Lexmark.
s Products, components, parts, materials, software or
interfaces not furnished by Lexmark.”
Available at www.lexmark.com/lexmark/sequentialem/
home/0,6959,204816596_273253617_0_en,00.html
Samsung
“Non-Samsung laser print cartridges: If a non-Samsung print
cartridge is found to be the direct cause of printer failure or
damage, Samsung will not cover the repair related to that non-
Samsung cartridge.”
Available at www.samsung.com/Products/Printer/
GeneralPolicy
Xerox
“Xerox shall not be obligated under this Agreement to:
1. Repair damage resulting from attempts by personnel
other than Xerox representative to install, repair or service the
product unless directed by a Xerox representative;
2. Repair any damage, malfunction, or degradation of per-
formance resulting from improper use or connection to
incompatible equipment or memory;
3. Provide any application software support or service
involving application hardware;
4. Repair any damage, malfunction or degradation of per-
formance caused by the use of non-Tektronix/Xerox supplies or
consumables, or Tektronix/Xerox supplies not specified for use
with the particular product.”
Available at www.office.xerox.com/services/
warranty_terms.html
Bibliography
Magnuson-Moss Warranty Act available at
http://assembler.law.cornell.edu/uscode/html/uscode15/usc_sup_0
1_15_10_50.html
FTC information on warranties available at
http://www.ftc.gov/bcp/conline/pubs/buspubs/warranty.htm
More on the aftermarket product provisions of the
Magnuson-Moss Warranty Act available at
www.usdieselparts.com/mmwa.cfm and www.mlmlaw.com/
library/guides/ftc/warranties/undermag.htm
More on warranties in the October 2002 Recharger Magazine
article, “Warranties You Give Your Customers,” by Jeff Kerrane
or visit http://www.rechargermag.com/article.asp?id=200210118
Note: Because of variations in laws from state to state, this
article cannot be considered legal advice. For specific legal
advice, or if you have questions regarding the law in your par-
ticular state, you should consult an attorney. R
For specific legal advice, or if you have any questions regarding the law in
your particular state, you should
consult an attorney.
Reprinted with permission from Recharger Magazine (702) 438-5557