The slide which is a OB group presentation, is about on the case; "Politics of performance appraisal" in Eckel Industries based on four managers : Tom, Jim, Lynne and Max and what they feel about the evaluation process that goes on in the company, what are the outcomes and how the process can be modified.
8. Tom Jim
28, supervises
a team of
assembles
34, first line
supervisor in the
metal coating
department
9. Tom Jim Lynne
28, supervises
a team of
assembles
34, first line
supervisor in the
metal coating
department
10. Tom Jim Lynne
28, supervises
a team of
assembles
34, first line
supervisor in the
metal coating
department
33, supervisor in
inventory
department
11. Tom Jim Lynne Max
28, supervises
a team of
assembles
34, first line
supervisor in the
metal coating
department
33, supervisor in
inventory
department
12. Tom Jim Lynne Max
28, supervises
a team of
assembles
34, first line
supervisor in the
metal coating
department
33, supervisor in
inventory
department
35, manages the
company’s 25
quality-control
inspectors
24. Tom feels that, evaluating is…
Difficult because …
It is difficult for him to remove
emotions from the review process
25. Tom feels that, evaluating is…
Subjective so …
He believes the appraisal should be
accurate rather than fine-tuned to
know the workers how they are doing
26. Tom feels that, evaluating is…
Inexact and so …
He believes that fine-tuning
evaluations manipulates people
31. Lynne believes that…
political considerations are part of the
process, and considers many factors
besides a person’s performance
32. Lynne will give good review …
to someone who isn’t performing up to
their usual standards to encourage and
reassure them
33. Lynne is hesitant to give poor rating…
because it can cause employee problems,
although she would if someone’s long-term
performance is questionable and she believes
that they should look for another job.
34. Max uses evaluations …
to reward and motivate employees and
boosts the ratings to the top level when
he feels unfair ceilings are placed on
raises
35. Max believes …
giving bad employees good ratings is a way
to get them promoted or transferred out of
the department
36. Max believes …
bad ratings can jolt employees into better
performance and that anything good said
about an employee can be used against
the manager in court if he/she later
decide to terminate them
37. Max concurs with
that fine-tuning is manipulative, but
believes that good managing is mostly
psychology—understanding people, their
strengths and weaknesses; knowing how
to motivate, and reward.
Tom …
41. emotions can creep into the evaluation process.
The managers pointed out the flaws of the evaluation system…
42. emotions can creep into the evaluation process.
the evaluation process can allow dishonesty to
enter.
The managers pointed out the flaws of the evaluation system…
43. emotions can creep into the evaluation process.
the evaluation process can allow dishonesty to
enter.
another problem can be fine-tuning
The managers pointed out the flaws of the evaluation system…
45. Fine tuning becomes a problem when you are accurately
grading your team …
The managers may have the intentions to help
someone out and improve their performance
by letting them know their flaws
46. Fine tuning becomes a problem when you are accurately
grading your team …
But the managers may have hurt them by doing
so, which can later affect their performance or
they can become demotivated
50. 1. Should meet all the managers
2. Discuss the importance of the evaluation
51. 1. Should meet all the managers
2. Discuss the importance of the evaluation
3. Why evaluations are used
52. 1. Should meet all the managers
2. Discuss the importance of the evaluation
3. Why evaluations are used
4. Discuss the role of evaluation in the
company
54. For future evaluation …
not only does the department manager
do the evaluations of their employees
a new evaluation policy can be implemented in which
55. For future evaluation …
each employee will have an evaluation
done by a second manager and two
co-workers as well
a new evaluation policy can be implemented in which