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Organizational Behavior
Farheen ( 074 )
Priya ( 022 )
Mehedi ( 111 )
Anika ( 098 )
Risalat ( 158 )
Rabbi ( 030 )
Case Scenario…
at Charley’s…
Managers at Eckel Industries
Tom
Tom
28, supervises
a team of
assembles
Tom Jim
28, supervises
a team of
assembles
Tom Jim
28, supervises
a team of
assembles
34, first line
supervisor in the
metal coating
department
Tom Jim Lynne
28, supervises
a team of
assembles
34, first line
supervisor in the
metal coating
department
Tom Jim Lynne
28, supervises
a team of
assembles
34, first line
supervisor in the
metal coating
department
33, supervisor in
inventory
department
Tom Jim Lynne Max
28, supervises
a team of
assembles
34, first line
supervisor in the
metal coating
department
33, supervisor in
inventory
department
Tom Jim Lynne Max
28, supervises
a team of
assembles
34, first line
supervisor in the
metal coating
department
33, supervisor in
inventory
department
35, manages the
company’s 25
quality-control
inspectors
Company Overview…
Eckel Industries
Company Overview…
Eckel Industries
a manufacturer of arc-
welding equipment
Company Overview…
Eckel Industries
a manufacturer of arc-
welding equipment
located at
Minneapolis
Company Overview…
Eckel Industries
a manufacturer of arc-
welding equipment
located at
Minneapolis
the one plant company
employs about 2000
people
Company Overview…
Question No 1…
To evaluate the perspectives about performance
appraisal presented by the managers.
Question No 1…
Tom feels that, evaluating is…
Tom feels that, evaluating is…
Difficult
Tom feels that, evaluating is…
Difficult
Subjective
Tom feels that, evaluating is…
Difficult
Subjective
Inexact
Tom feels that, evaluating is…
Difficult because …
It is difficult for him to remove
emotions from the review process
Tom feels that, evaluating is…
Subjective so …
He believes the appraisal should be
accurate rather than fine-tuned to
know the workers how they are doing
Tom feels that, evaluating is…
Inexact and so …
He believes that fine-tuning
evaluations manipulates people
has difficulty recalling a full year of
performance
Jim
will give good review to someone …Jim
Who had a
mediocre year
But has shown
significant improved
in the last few months
will also give high ratings to someone …Jim
who isn’t doing well, but is trying hard
believes that…Jim
evaluation is the way to show the rebel
who is the boss
Lynne believes that…
political considerations are part of the
process, and considers many factors
besides a person’s performance
Lynne will give good review …
to someone who isn’t performing up to
their usual standards to encourage and
reassure them
Lynne is hesitant to give poor rating…
because it can cause employee problems,
although she would if someone’s long-term
performance is questionable and she believes
that they should look for another job.
Max uses evaluations …
to reward and motivate employees and
boosts the ratings to the top level when
he feels unfair ceilings are placed on
raises
Max believes …
giving bad employees good ratings is a way
to get them promoted or transferred out of
the department
Max believes …
bad ratings can jolt employees into better
performance and that anything good said
about an employee can be used against
the manager in court if he/she later
decide to terminate them
Max concurs with
that fine-tuning is manipulative, but
believes that good managing is mostly
psychology—understanding people, their
strengths and weaknesses; knowing how
to motivate, and reward.
Tom …
Question No 2…
At what point does “fine-tuning” evaluations become
unacceptable distortion?
Question No 02…
The managers pointed out the flaws of the evaluation system…
emotions can creep into the evaluation process.
The managers pointed out the flaws of the evaluation system…
emotions can creep into the evaluation process.
the evaluation process can allow dishonesty to
enter.
The managers pointed out the flaws of the evaluation system…
emotions can creep into the evaluation process.
the evaluation process can allow dishonesty to
enter.
another problem can be fine-tuning
The managers pointed out the flaws of the evaluation system…
Fine tuning becomes a problem when you are accurately
grading your team …
Fine tuning becomes a problem when you are accurately
grading your team …
The managers may have the intentions to help
someone out and improve their performance
by letting them know their flaws
Fine tuning becomes a problem when you are accurately
grading your team …
But the managers may have hurt them by doing
so, which can later affect their performance or
they can become demotivated
Question No 3…
What steps should be taken by the Vice President of HRM of Eckel
Industries to reduce the practice of Fine-tuning in the company?
Question No 03…
1. Should meet all the managers
1. Should meet all the managers
2. Discuss the importance of the evaluation
1. Should meet all the managers
2. Discuss the importance of the evaluation
3. Why evaluations are used
1. Should meet all the managers
2. Discuss the importance of the evaluation
3. Why evaluations are used
4. Discuss the role of evaluation in the
company
For future evaluation …
a new evaluation policy can be implemented in which
For future evaluation …
not only does the department manager
do the evaluations of their employees
a new evaluation policy can be implemented in which
For future evaluation …
each employee will have an evaluation
done by a second manager and two
co-workers as well
a new evaluation policy can be implemented in which
why???
Because this will …
promote fairness and straighten out any over or under
evaluating on behalf of management.
Conclusion…
Any Question?
Thank You

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OB case study ( Politics of Perfomance appraisal )

  • 1. Organizational Behavior Farheen ( 074 ) Priya ( 022 ) Mehedi ( 111 ) Anika ( 098 ) Risalat ( 158 ) Rabbi ( 030 )
  • 4. Managers at Eckel Industries
  • 5. Tom
  • 7. Tom Jim 28, supervises a team of assembles
  • 8. Tom Jim 28, supervises a team of assembles 34, first line supervisor in the metal coating department
  • 9. Tom Jim Lynne 28, supervises a team of assembles 34, first line supervisor in the metal coating department
  • 10. Tom Jim Lynne 28, supervises a team of assembles 34, first line supervisor in the metal coating department 33, supervisor in inventory department
  • 11. Tom Jim Lynne Max 28, supervises a team of assembles 34, first line supervisor in the metal coating department 33, supervisor in inventory department
  • 12. Tom Jim Lynne Max 28, supervises a team of assembles 34, first line supervisor in the metal coating department 33, supervisor in inventory department 35, manages the company’s 25 quality-control inspectors
  • 15. Eckel Industries a manufacturer of arc- welding equipment Company Overview…
  • 16. Eckel Industries a manufacturer of arc- welding equipment located at Minneapolis Company Overview…
  • 17. Eckel Industries a manufacturer of arc- welding equipment located at Minneapolis the one plant company employs about 2000 people Company Overview…
  • 19. To evaluate the perspectives about performance appraisal presented by the managers. Question No 1…
  • 20. Tom feels that, evaluating is…
  • 21. Tom feels that, evaluating is… Difficult
  • 22. Tom feels that, evaluating is… Difficult Subjective
  • 23. Tom feels that, evaluating is… Difficult Subjective Inexact
  • 24. Tom feels that, evaluating is… Difficult because … It is difficult for him to remove emotions from the review process
  • 25. Tom feels that, evaluating is… Subjective so … He believes the appraisal should be accurate rather than fine-tuned to know the workers how they are doing
  • 26. Tom feels that, evaluating is… Inexact and so … He believes that fine-tuning evaluations manipulates people
  • 27. has difficulty recalling a full year of performance Jim
  • 28. will give good review to someone …Jim Who had a mediocre year But has shown significant improved in the last few months
  • 29. will also give high ratings to someone …Jim who isn’t doing well, but is trying hard
  • 30. believes that…Jim evaluation is the way to show the rebel who is the boss
  • 31. Lynne believes that… political considerations are part of the process, and considers many factors besides a person’s performance
  • 32. Lynne will give good review … to someone who isn’t performing up to their usual standards to encourage and reassure them
  • 33. Lynne is hesitant to give poor rating… because it can cause employee problems, although she would if someone’s long-term performance is questionable and she believes that they should look for another job.
  • 34. Max uses evaluations … to reward and motivate employees and boosts the ratings to the top level when he feels unfair ceilings are placed on raises
  • 35. Max believes … giving bad employees good ratings is a way to get them promoted or transferred out of the department
  • 36. Max believes … bad ratings can jolt employees into better performance and that anything good said about an employee can be used against the manager in court if he/she later decide to terminate them
  • 37. Max concurs with that fine-tuning is manipulative, but believes that good managing is mostly psychology—understanding people, their strengths and weaknesses; knowing how to motivate, and reward. Tom …
  • 39. At what point does “fine-tuning” evaluations become unacceptable distortion? Question No 02…
  • 40. The managers pointed out the flaws of the evaluation system…
  • 41. emotions can creep into the evaluation process. The managers pointed out the flaws of the evaluation system…
  • 42. emotions can creep into the evaluation process. the evaluation process can allow dishonesty to enter. The managers pointed out the flaws of the evaluation system…
  • 43. emotions can creep into the evaluation process. the evaluation process can allow dishonesty to enter. another problem can be fine-tuning The managers pointed out the flaws of the evaluation system…
  • 44. Fine tuning becomes a problem when you are accurately grading your team …
  • 45. Fine tuning becomes a problem when you are accurately grading your team … The managers may have the intentions to help someone out and improve their performance by letting them know their flaws
  • 46. Fine tuning becomes a problem when you are accurately grading your team … But the managers may have hurt them by doing so, which can later affect their performance or they can become demotivated
  • 48. What steps should be taken by the Vice President of HRM of Eckel Industries to reduce the practice of Fine-tuning in the company? Question No 03…
  • 49. 1. Should meet all the managers
  • 50. 1. Should meet all the managers 2. Discuss the importance of the evaluation
  • 51. 1. Should meet all the managers 2. Discuss the importance of the evaluation 3. Why evaluations are used
  • 52. 1. Should meet all the managers 2. Discuss the importance of the evaluation 3. Why evaluations are used 4. Discuss the role of evaluation in the company
  • 53. For future evaluation … a new evaluation policy can be implemented in which
  • 54. For future evaluation … not only does the department manager do the evaluations of their employees a new evaluation policy can be implemented in which
  • 55. For future evaluation … each employee will have an evaluation done by a second manager and two co-workers as well a new evaluation policy can be implemented in which
  • 57. Because this will … promote fairness and straighten out any over or under evaluating on behalf of management.