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- 1. BGE Gas Distribution Employee Safety Program AGA Best Practices Benchmarking Employee Safety Roundtable September 12, 2005
- 2. Recognition… R iti BGE®, A Constellation Energy Company 2
- 3. BGE’s Th BGE’ Theme at the 2001 R t th Roundtable dt bl “The Safety Management Toolbox” What’s in there? What works and what doesn’t? How hard are these tools to use? BGE®, A Constellation Energy Company
- 4. What was (and still is!) ( ) “The Safety Management Toolbox” in the toolbox? Management Co a age e Commitment e Discipline sc p e Third-Party Evaluation Communications Tools Goal Setting Safety Organization Incentives Procedures and Rules Professional Safety Support Investigations/Root Cause Safety Observation Process Training Near Miss/Concern Reporting BGE®, A Constellation Energy Company 4
- 5. Updating the BGE p g “The Safety Management Toolbox” Safety Management Toolbox Tool oo Impact 2001 pact 00 Impact 2005 pact 005 Management Commitment High High Third-Party Evaluation High Medium Goal Setting Medium Medium Incentives Med./Low Low Delta from 2001: New President has enhanced Management Commitment Completed a 3rd party effort using U of M students/Six Sigma methodology in 2004 – implementation TBD Eliminated individual safety record from direct calculation of incentive, reduces pressure t under report d to d t BGE®, A Constellation Energy Company 5
- 6. Updating the BGE p g “The Safety Management Toolbox” Safety Management Toolbox Tool oo Impact 2001 pact 00 Impact 2005 pact 005 Professional Safety Support High High Safety Observation Process Medium Medium + Near Miss/Concern Reporting Medium Medium Discipline Low Medium Delta from 2001: Safety professional involvement during major emergencies now standard Safety observations have become institutionalized in some areas, pre- job briefing in others Near miss reporting up in some areas down in others areas, Increased use of discipline – including leadership BGE®, A Constellation Energy Company 6
- 7. Updating the BGE p g “The Safety Management Toolbox” Safety Management Toolbox Tool oo Impact 2001 pact 00 Impact 2005 pact 005 Communications Tools Med./Low Med./Low Safety Organization High/Med. High/Med. Procedures and Rules High High Investigations/Root Cause Med./High Medium Training Medium High Delta from 2001: Safety Organization still very active & effective Systematic updating of safety procedures; maturity of procedure for Working in a Gaseous Atmosphere Safety training fully integrated into Operator Qualification BGE®, A Constellation Energy Company 7
- 8. Updating the BGE p g “The Safety Management Toolbox” Safety Management Toolbox Tool Impact 2001 Impact 2005 Performance Management N/A Medium Delta from 2001: New corporate PM system better differentiates performance (5 levels) and weights safety higher for field people Gas Distribution & New Business Safety Performance Management Standards provide more consistent accountability p y Increased emphasis on leadership accountability through Performance Management BGE®, A Constellation Energy Company 8
- 9. Updating the BGE Safety M S f t Management Toolbox t T lb “The Safety Management Toolbox” Motor Vehicle Safety Programs VARP - The Vehicle Accident Reduction Program o Goals are set for preventable accidents o Each accident assessed for preventability by line management o Company driving record with point assessment is maintained o Progressive discipline is triggered by points Driver Training o Authorization Delta Since 2001: o Refresher •WAYPOINT testing program oR Remedial di l •Completed a 3 party effort using U of C 3rd ff f Local Initiatives M students/Six Sigma methodology in 2004 – adopted some new procedures o Backing p g procedures and policies o “Ride With” coaching BGE®, A Constellation Energy Company 9
- 10. Specifics to Highlight and Share… p g g The BGE GD&NB Safety Organization •Led by line organization people •High degree of employee involvement •Provides a forum for all interests in a diverse work environment Provides •Committees execute improvement initiatives BGE®, A Constellation Energy Company 10
- 11. Specifics to Highlight and Share… Safe W k P ti GP 121 Working in Gaseous S f Work Practice GP-121: W ki i a G Atmosphere Defines three levels of gaseous atmosphere Defines precautions required o Exclusion zone o Monitoring o Authorization to work o PPE o Respirator use o Standby/rescue requirements Special provisions o Special permits o Blowing gas and plastic pipe BGE®, A Constellation Energy Company 11
- 12. Specifics to Highlight and Share… p g g Work Area Protection for Single Person Crews Reviewed standards Created training & guidance documents Trained all affected p personnel Updated equipment BGE®, A Constellation Energy Company 12
- 13. Specifics to Highlight and Share… p g g Safety Performance Management Standards Purpose/Objective: To develop guidelines that standardize: o The importance placed on safe work performance o Performance expectations and performance ratings Deliverables: o Updated Safety Philosophy Statement o Standard weights for safety core performance factor (non-exempt) o Standard weights for safety goals (exempt & leadership) o Threshold level performance management guidelines (see appendix) o Guidance for performance rating BGE®, A Constellation Energy Company 13
- 14. Specifics to Highlight and Share… p g g Standardization of “Lessons Learned” Using standardized format developed Lessons To Be Learned by Electric Transmission & Distribution from DCOM Incident Division Review Four elements: June 13, 2005 Red Li ht C R d Light Camera Violation, Little Patuxent Parkway & Governor Warfield Parkway. Vi l ti Littl P t tP k G W fi ld P k o What happened What Happened o What went wrong A DCOM Service Operator was traveling west along Little Patuxent Parkway on his way to a call at 5619 Gulf Stream Row in Columbia. The driver was within the 35 mph posted speed limit. The light was green as he approached the intersection at Little Patuxent o What can we do differently Parkway & Governor Warfield Parkway, then amber. When he entered the intersection, the traffic light had just turned red which triggered the Red Light Camera. The employee was aware that he had run the red light and did receive a violation several weeks later with a g o Accountability A t bilit $75.00 fine. What Went Wrong Developed by line supervision and • The Service Operator was not focused on his primary task, driving. employees What Can We Do Differently, So That This Same Incident Doesn’t Occur Again • Stay focused on your primary task when operating a motor vehicle, driving. Presented at Division Safety Meeting • Remember that most vehicular accidents occur at intersections Be particularly careful when traveling through intersections. intersections. • Be aware of “stale” green lights….a light that is already green when you first see the Published traffic signal. Accountability Covered at tailgate meetings • This incident was deemed “preventable”. • 2 VARP points were assessed to the driver. BGE®, A Constellation Energy Company 14
- 15. Specifics to Highlight and Share… p g g Ergonomics Pilot for Field Crews Of 95 OSHAs since 2002, 19 have 2002 been directly attributed to ergonomic issues (sprains, strains and the like) Pilot: multi-person field crews multi person Approach: o Retained a consultant o Field observation o Job task analysis Deliverables o Task redesign; equipment/tool changes o Training for commonly p g y performed tasks based on ergonomic principles BGE®, A Constellation Energy Company 15
- 16. Contact f C t t for more information… i f ti Thomas W. Valenti Manager - Gas Engineering, Maintenance & Construction Baltimore Gas & Electric 1699 Leadenhall St L d h ll St. Baltimore, MD 21230 410-291-4801 thomas.w.valenti@bge.com thomas w valenti@bge com BGE®, A Constellation Energy Company 16
- 17. Appendix – Threshold Level Performance pp Management Guidelines Core Value and Performance Factor Rating Events/Behaviors Involving •Incident free for 5 or more years •Safety presentations “Far Exceeds Expectations” ≥6 •Additional learning avenues in safety (CPR, First Aid, Outside work) •Preparing and presenting safety talking points (Tailgate topics) •Submission of quality near-misses •Participate in safety committee ( p y (Division / Department) p ) “Frequently Exceeds Expectations” 3 to 5 •Demonstrate positive influential behavior concerning safety •Lead by example / encourage others to work safe •Teach / Write (If other than normal work assignment) safety standard rules •Leads safety activities such as safety meetings and pre-job briefings •Other recognized significant contributions •No unsafe acts (No PMVC, OSHA, Motor Vehicle or Red Light Citations) ( , , g •Participates in safety activities •Demonstrates an awareness of safety at all times consistent with level of training = and experience “Meets Expectations” (Base-line performance) •Takes responsibility for own safety and the safety of other employees and customers •Understands and consistently follows safety standards and rules •Reports accidents and reports / corrects potentially unsafe conditions •Keeps work area clean and free of recognized hazards •PMVC “Sometimes Below Expectations” 1 Act and / or any behavior •OSHA less than Meets •Motor Vehicle or Red Light Citations •Unsafe Act •PMVC “Far Below Expectations” ≥2 Acts and any behavior •OSHA less than Meets •Motor Vehicle or Red Light Citations •Unsafe Act BGE®, A Constellation Energy Company 17
- 18. Appendix – Threshold Level Performance pp Management Guidelines If You… Then Your Safety Core Value and/or Performance Factor / Goal And Your Overall Performance Rating h ld b R ti should be… Rating R ti … Break a life-threatening rule Far Below Expectations Do not follow safe work practices p For 1 event: Sometimes Below Expectations p May be For 2 or more events: Far Below Expectations adjusted Are charged with a PMVC For 1-6 Pts: Sometimes Below Expectations (while driving a company fleet vehicle) For F more than: 6 Pts - F Below Expectations th Pt Far B l E t ti Convicted of Motor Vehicle or For 1 event: Sometimes Below Expectations Red Light Citation(s) For more than: 2 events – Far Below Expectations (while driving a company fleet vehicle) Engage in/Contribute to/ or fail to For 1 avoidable injury: Sometimes Below Expectations stop behavior causing an For 2 or more avoidable injuries: Far Below Expectations avoidable OSHA Injury BGE®, A Constellation Energy Company 18