NTR Lab, founded in 2000, specializes in creating high-quality software solutions across various industries, including healthcare, finance, and telecom, while adhering to ISO quality standards. The company boasts a strong management team with extensive experience and a diverse portfolio of successful projects, leveraging artificial intelligence and web/mobile technologies. Their approach emphasizes client engagement, talent retention, and a commitment to delivering innovative and efficient software products.

1. NTR Lab Turning ideas into software

2. Contents General information Specialization, industry experience, expertise, major clients Quality approach People Infrastructure Engagement options Web development portfolio Case studies and representative projects

3. NTR Lab – General information Founded in 2000 by a tightly knit team of experienced managers and developers with strong track records. Dedicated to developing reliable, secure, high quality, high ROI software. Our mission: « Turning ideas into software » Privately held.

4. Management team Nick Mikhailovsky, CEO Managed moving Russia’s largest EFT system to straight-through processing and online access Co-authored (with Alex Agapov and Alexey Mkrtumian) Russian translation of ISO 15504 standard (international CMM equivalent) Leads business development and sales Leads Information Retrieval and Artificial Intelligence related projects Anton Malkov, COO Extensive software development and management experience Leads and oversees project management activities for most projects Alexey Agapov, CTO Extensive experience in software development and software process management Led one of Russia’s first implementations of CMM level 3 Manages NTR’s quality program and other key projects

5. Quality approach We believe that quality originates from two sources: process and people. Our approach aligns with ISO 9000 quality guidelines and Deming's original management approaches. This approach, combined with our specific processes, ensures both high quality and reasonable development cost. Our senior management were early adopters of best software practices and wrote Software Process Assessment : The evaluation and certification of maturity of processes of creation and maintenance of software tools and information systems ( ISO/IEC TR 15504 ), a book (in Russian) on software process. Our technical staff consists of experienced engineers (not interns) and has an enviable record for adherence to high quality standards. ISO 9001-2000 certification received November 20 th 2006

6. Specialization

7. Industry experience Healthcare Finance/banking/insurance Telecom Startups – both technology and non-technology

8. Expertise Mission-critical business applications Internet/Intranet/ B2B solutions, Integrated Web/mobile solutions, especially those for advertising/marketing Scientifically rich applications, especially those using Artificial Intelligence, Information Retrieval, Natural Language Processing Embedded system development

9. Partial client list Central Bank of Russia City of Moscow Economics Dept. Dannon Grey One of the world’s largest business consulting companies (see slide 41) Russian Standard Bank Tribal DDB Klutz

10. People

11. Growth 2000: 5 people at founding 2005: 26 permanent staff plus 3 full-time consultants 2006: over 50 permanent staff as of November

12. Retention strategy NTR Lab retains its staff by offering stability, challenging work, good pay, strong culture, and excellent working environment. Corporate culture based on four principles: Work is fun Professional development Equality and fairness Camaraderie

13. Approach to staffing Two absolute minimum requirements Top technical skills Excellent fit with NTR culture We accomplish this through an established three-phase continuous hiring process, meaning we constantly search for, and hire, talent when we find it—as opposed to filling an opening. Screen resumes (10 to 30 for specific positions). Initial, pre-interview testing (only 10% pass). In-depth interviews with NTR managers and staff members.

14. Attrition 2003-2007: Average attrition rate 9%

15. Infrastructure

16. Offices Moscow (2000) headquarters excellent talent (has become pricey) Tomsk development center (2004) availability of talent (multi-university city with excellent Math, CS and EE education) more reasonable costs Novokuznetsk (acquired developer, 2006) industrial center specialization in accounting software and business management solutions

17. IT Workplaces equipped with PIII and PIV based workstations running Windows 2000, XP and Vista; Intel/Linux, Sun, DEC Alpha servers; Silicon Graphics workstations Full range of computers running Windows and Linux environments for sandbox and testing purposes

18. Telecommunications Moscow office: 10Mb internet link 128Kb xDSL as backup; backup channel is expected to be changed to CDMA for ground independence Tomsk office: 10Mb internet link Novokuznetsk office: 511 kb internet link

19. Security BS 7799 control areas: Information security responsibilities within the organization Security incident reporting and response Virus prevention and detection controls Business continuity planning Further BS 7799 implementation in progress Exits and building monitored by security guards 24/7, plus guards on each floor 24/7. NTR Lab access restricted by electronic pass.

20. Engagement options

21. Approach Strong client orientation Focused on minimizing total cost for each client Choice of engagement models to fit any client needs

22. Options: from once to long-term Project based (smaller and shorter term) Dedicated staff Virtual Offshore Development Center (VDC) Dedicated Offshore Development Center (DDC)

23. Software process RUP Agile/XP-type process client-specific process

24. Engagement options: locations Valid for non-project engagements only Moscow Tomsk Novokuznetsk Location of client’s choice in Russia or Ukraine (DDC only)

25. Other engagement options Combining the use of offshore and onsite staff (client’s or NTR) Managed by either NTR or client Various levels of NTR involvement in different phases: requirements , design , development , testing , implementation , maintenance

26. Web development portfolio

27. Web development experience Historically, over 40 corporate and nonprofit sites Most are/were internet projects of some kind Current projects in development include AJAX portal (similar to netvibes) for a startup in the US; vertical search engine for a startup in Spain; large directory site for a startup in Russia; and web 2.0 site for a startup in Silicon Valley. Pre-NTR experience of our founders includes a search engine

28. Dotster.com Description : Early age AJAX site – no framework Technology : JavaScript, PHP Details : - Backend services provided by their onsite team - Currently maintained by their onsite team

29. mobilography.com Description : SOA based service which can be embedded into any partner site looking to create communities enhanced with mobile content Technology : PHP, MySQL Details : Successfully sold by the founder to one of Russia's largest mobile content integrators

30. Klutz.com Description : A large e-commerce site developed by a distributed team together with US-based partner company Technology : PHP, MySQL

31. homereco.com, leadlings.com Description : Complimentary sites based on the same engine Technology : PHP, MySQL Details : - Development was taken over from another vendor; problems included: project was a year late code was incomplete and untested technically: poor page makeup, i.e. pages incompatible with various browsers incorrect formatting of PDF files for emails and contracts inadequate site logic; and lack of intuitive interface - We had both sites up and running in 90 days

32. Case studies and other representative projects

33. Medical IT: Dogbreath Software Inc., San Diego, CA, a leading developer of software for endodontists History Original version of TDO (The Digital Office) was developed by various consultants over several years By 2001 the system was bloated, with poor architecture, causing support and development costs to skyrocket

34. Medical IT: Dogbreath Software Inc., San Diego, CA, a leading developer of software for endodontists Process Dogbreath hired one high-level, on-site architect to be supported by offshore development teams reviewed 40 offshore development companies interviewed 20 hired 4 Only 2 produced positive output – one from India and NTR Based on performance, NTR was named lead developer, with testing performed in India.

35. Medical IT: Dogbreath Software Inc., San Diego, CA, a leading developer of software for endodontists Result As of 2005 there were nearly 300 practicing endodontists in 17 countries using TDO.

36. Medical IT: Appointment Scheduler Customer – AMS (Automated Medical Systems) Inc., New Jersey, USA Core – Medical Appointment Scheduler for medium-to-large hospitals Technology – CSP Development tools – Caché, CSP

37. Government: Budget management system Client: City of Moscow Economics Dept. Core: development of budget management solution allowing small state institutions (such as schools) to make and submit their budget for the next year and report on current year's performance Development tools: .NET, MS SQL/Oracle/DB2

38. Entertainment: Embedded software development Client: Xperinet, Inc. , Maryland, USA Core: development, evolution and maintenance of home entertainment system Development tools: embedded Linux, C/C++, online video processing/broadcasting

39. Banking: Credit risk estimation system Client: Russian Standard Bank Core: prohibitively high credit verification costs prevented development of consumer credit business in Russia; a cost effective method to estimate credit risk, in the absence of credit history , was required to develop this market. NTR’s solution: utilized custom algorithms, a neural network, and an extended questionnaire to estimate credit worthiness/risk quickly and cheaply. Development tools: Oracle, J2EE, C++ Key result: The bank has become one of Russia's market leaders in consumer credit.

40. Banking: EFT system monitoring solution Client: The Central Bank of Russia , Moscow, Russia Core: monitor the EFT system (critical to the Russian economy and its banking system) Requirement: architect and develop a monitoring system to oversee the EFT software and integrate with HP’s Openview monitoring system Development tools: BMC Patrol, BMC Remedy, HP OpenView integration, Oracle PL/SQL, Pro*C

41. Marketing: Market research system Client: top international business consulting firm (NDA prevents disclosure) NTR’s solution: the system utilizes complex Natural Language Processing and Information Retrieval algorithms, including decision-tree based Named Entity Recognition and text classification, for the purpose of extraction of marketing data from the Internet Development tools: MS SQL, .NET

42. IT services: Database monitoring system Client: SATS Inc., California, USA Core: provide outsourced database administration services Requirement: develop specialized monitoring software Development tools: Oracle PL/SQL, Pro*C, C++

43. If you remember nothing else: Our company is comprised of young intelligent and eager-to-work developers and managers Our solutions are aimed at satisfying the clients’ business needs and, where appropriate, are scientifically rich (especially using Artificial Intelligence, Image Processing, Natural Language Processing) We are quite flexible in terms of the services we provide, technologies we use and prices we charge

44. Contact us By email: Nick Mikhailovsky, CEO [email_address] By phone: +7 (495) 962-0386 between 2 am and 2 pm Eastern US time. Visit us: Suite 325, 12/11, korp. 18, 1 Bukhvostova ul. Moscow, Russia, 107258 Looking for medical software expertise? Check out www.NTRMedicalIT.com or contact us now for personalized answers.