This document provides information about online and hybrid degree and certificate programs, courses, and support services at a community college. It lists the director and staff of the online learning and instructional technology teams. It also outlines online student supports including the online learning orientation, library resources, tutoring services, technical requirements and contact information.

1. Academic Affairs Advisory Committee for Online Learning & Instructional Technology Teaching & Learning with Technology

2. Online Learning Team Dr. Doreen Fisher Director Dawn Dzienis Assistant Lealan Zaccone Assistant Director Sharon Zagorski Secretary

3. Instructional Technology Team Joseph Scocozza Systems Technician Sandra Hannigan Instructional Technologist Elaine Vasko Learning Management System Administrator

4. Tanean Schaller Online Student Success Story “ In Her Own Words”

5. 100% Online Degrees Associate in Applied Science: Accounting Associate in Arts: Business Administration Associate in Applied Science: Criminal Justice Associate in Applied Science: Early Childhood Ed Associate in Arts: General Studies Associate in Arts: Liberal Arts Associate in Arts: Social Work Associate in Applied Science : Special Education – Paraeducator Training Associate in Arts: Sport Management

6. Hybrid Degrees: Some Courses On Campus 1-2 Courses Associate in Applied Science: Business Management Associate in Arts: Journalism Associate in Arts: Education – Middle Level Associate in Applied Science : Secondary Education 3 or more Courses Associate in Applied Science: Funeral Services Associate in Applied Science: Automotive Technology Associate in Arts: Communication Studies

7. 100% Online Specialized Programs Early Childhood Education Certificate Child Development Associate Certificate Accounting Diploma Accounting Assistant Diploma Early Childhood Education-Family Child Care Early Childhood Education-School-Age Child Care Leadership for Early Childhood Program Director Continued.. Library Technical Assistant Small Business Management Non-credit Programs Energy Efficiency Training Perioperative Nursing Literacy – GED RV Maintenance Ed2goPro

8. Online and Hybrid Courses Course Sections “ W” sections are regular-start courses “ V” sections are late-start courses “ Y” sections are “hybrid” courses Such courses require some on-campus meetings Examples: BIOS 115, BIOS 160, BIOS 204, BIOS 254

9. Fall 2011 Online Course Schedule

10. Fall 2011 Mid-Fall Online Courses

11. Required Equipment Computer Internet access Email account Internet Browser Examples: Internet Explorer 6.0 or higher, Firefox Visit the following website: http://www.northampton.edu/distancelearn/how/TechnicalRequirements.htm

12. Computer Services Helpdesk Help Desk: 610-861-5413 [email_address] The Computer Services Help Desk provides support for: All hardware and software on campus Student email addresses Spartan Net Online learning

13. Question #1 Is it recommended to use an organizer such as a monthly calendar or email calendar? 1) Yes 2) No

14. Question #2 It is important to be in communication with your professor via email, phone or by an on-campus appointment throughout your course. 1) True 2) False

15. Skills for Success Successful Online Learning students : Must be disciplined, self-motivated, independent, and proactive learners that need no prodding from an instructor to study or complete assignments. Ask Questions, contact the instructor and engage. Read the syllabus and map out course readings, assignments, and due dates. Avail themselves of tutoring or other support services as necessary. Complete assignments on time, participate in Elluminate or discussion sessions, and don’t procrastinate.

16. Office of Online Learning “ Getting Started” Letters Each letter has important information about your course Instructor Name Textbook Information Testing Information Special Requirements Blackboard access

17. NCC Home Page

18. Get Started

19. First Time Login

20. Username & Password Username Enter your Student ID number Password Set to your Student ID Number also but it is recommended to change your password when you enter Blackboard Forgot your password? Email Help Desk

21. Privacy/Security The College strives to protect your privacy, so remember to keep your login and password private for your own safety and privacy.

22. Technology Skills & Blackboard 9 Commonly used computer skills : Copy and Paste Save documents – options to edit then submit Upload documents Send email with attachments Blackboard 9: How to email within Blackboard (select a few or all recipients, blind copy for self) How to submit assignments

23. Helpful Information for Early Childhood Students Upload pictures with assignments E-Modules E-Portfolio Contact information for Technology Support Help Desk: 610-861-5413 [email_address]

24. Contact Your Professor For: Questions about the syllabus Course assignments Books and materials Any content related question

25. Accessing Blackboard

26. Login to Blackboard

27. Click User Login

28. Login to Blackboard

29. Using Blackboard 9

30. Blackboard 9 Course View

31. Navigating Your Blackboard Course

32. Important Blackboard Areas Announcements/Course Home Staff Information/Your Instructor Course Information/Start Here Assignments/Learning Content Discussion Board/Elluminate Live! Grade Book/My Grades

33. Week 1To-Do List Access your Blackboard Course; continue to access it 4-5 days per week Review and print Syllabus Participate in Discussion Forums Submit Assignments Ask Questions Manage Your Time!

34. NCC Web Page

35. Student Logins

36. SpartanNet SpartanNet for Students Check email from faculty and college Register, add or drop classes Obtain class schedule Make a payment Obtain grades and transcripts Obtain academic evaluation Apply for graduation Look up your full student ID number

37. Student Email All students receive a free College email account for life You are encouraged to use it Official means of communication from the College Your email address will be [email_address] e.g. dfisher@spartan.northampton.edu

38. Online LearningTechnologies Blackboard Elluminate Live Respondus Lockdown Browser Publisher-Created Resources Examples: MyMathLab, WileyPlus CourseEval

39. Student Support Student Information Sessions Online Learning, Library and Learning Center via Main, Monroe or Elluminate Blackboard 9 Training starting July 2011 Multi-media Tutorials for Students: https://sites.google.com/site/blackboard9forstudents/ Online Learning Orientation Online Library Resources Proctored Exams Online Tutoring Learning Outside the Walls

40. Bookstore

41. Bookstore Updates Rental Textbooks E-Textbooks To purchase your books: www.tinyurl.com/NCCBookstore

42. Library Resources Use the Library’s online databases, like ProQuest and EBSCOhost, to find information for research papers.

43. Library Resources To log into databases: Username = NCC Student I.D. number Password = SpartanNet password Library databases offer access to articles from thousands of magazines and scholarly journals, covering a variety of subject areas.

44. Instructional Videos Short films show you how to use the Library’s databases.

45. Research Guides http://libguides.northampton.edu/home For help with citing sources, link to the Library’s handouts.

46. Assistance from Librarians Call, e-mail, text -- or visit in person! Summer Hours Main Campus: Monday – Thursday, 7:30 a.m. to 10 p.m. Monroe Campus: Monday – Thursday, 8 a.m. to 6 p.m.

47. Scheduling Proctored Exams at NCC Libraries Students must call the Library during scheduled operating hours Dates when you may call to schedule an exam: Monday, July 25 to Thursday, July 28 Monday, August 1 to Thursday, August 4 If Monroe Campus Library is more convenient, call 570-688-2475 for proctoring and Library service hours.

48. Final Exams & Library Hours Final Exam Period Monday, August 15 Tuesday, August 16 Main Campus Library will be open: 7:30 a.m. to 11 p.m.

49. Library Services Ask Us! facebook.com/ncclibraryservices

50. Learning Center

51. Online Tutoring

52. Tutoring Services for Online Learners Subjects Accounting Early Childhood [email_address] English and Writing for all courses [email_address] Math Spanish

53. Stay Informed! Connect with the Learning Center Facebook Page to learn about upcoming workshops, tutoring schedules, and so much more!

54. Resources Student Information Sessions Online Learning Information Sheet Blackboard 9 Resources and Help Blackboard 9 Getting Started Blackboard 9 Submitting Assignments Online Students/Library Information about Proctored Testing

55. Helpful Contact Information Contact the Office of Online Learning if you encounter problems with your course or instructor this semester Phone: 610-332-6089 or 610-861-4160 Email: onlinelearning@northampton.edu Website: www.northampton.edu/onlinelearning

56. Helpful Contact Information For Blackboard or computer-related questions contact the Help Desk Phone: 610-861-5413 Email: helpdesk@northampton.edu Website: http://www.northampton.edu/office/compservices/support.htm For Elluminate Live Technical Support Call 1-866-388-8674 (select option 2) or visit www.elluminate.com/support

57. Questions? For more information contact Dr. Doreen Fisher at: [email_address] 610-861-5534 Kopecek 238