2. We will improve your everyday life
By:
Providing good service
Being competitive
Providing inspiration
Ensuring high quality
Our target groups are:
Customers
Dealers
Alliance partners
Employees
Suppliers
Owners
A better everyday life Page 2 / 29.10.2012
3. Deep roots in Norwegian wholesaling and retailing
Significant milestones
1866: Joh Johannson established as a wholesaler
1869: Retailer Oluf Lorentzen established
1907: Retailer Jens Evensen established
1946: Grocery wholesalers create KK customer service body
1994: NorgesGruppen created as Norway’s largest group of
cooperating wholesalers and retailers
2000: NorgesGruppen ASA created as an integrated food
retailer by merging Joh Johannson’s wholesale
operations, retail chains and chain service centres
2004: Merger of all dealer-owned chains in a single service
centre
A better everyday life Page 3 / 29.10.2012
4. NorgesGruppen in brief
Norway’s largest food retailer
• NOK 58,6 billion/ USD 10 billion in operating revenues in 2011
• 6th largest company in Norway
Serves the following market segments
• Grocery trade
• Kiosk/convenience trade
• Food Service (HoReCa)
Wholly-owned and dealer-owned retail grocery and kiosk
operations nationwide
• 2 350 sales outlets and approx. 27 000 employees affiliated to NG
• 37,4 % of the Norwegian Grocery market*
• 45 % of the Norwegian FoodService market*
• 70% of the Norwegian Shipschandler market
Norway’s largest grocery wholesaler
• 13 regional units
Property, product development and branded products
* Source: Nielsen Dagligvarerapporten 2012, Servicehandelsrapporten 2011 and Andøy Data (SHH)
A better everyday life Page 4 / 29.10.2012
5. NorgesGruppen’s business areas
NorgesGruppen
Retail Wholesale
Wholly owned stores Logistics Warehousing
Chain service centers for Distribution Marketing/sales
grocery and convenience
trades
Other activities Property
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6. Norwegian grocery market 2011: NOK 143,7 billion
Total market growth: 3.8 % from 2010 to 2011
NorgesGruppen 37.4 % (+0,5)
COOP Norge 23.4 % (-0,3)
Rema 1000 21.3 (+ 0,4)
ICA Norge 14.1 % (-0,8)
Bunnpris 3.8 % (+ 0,1)
Source: Nielsen Dagligvarerapporten 2012
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7. Largest food retailer in Norway
Grocery stores and kiosks
Key facts
wholly-owned activities and chain members
Number of outlets:
Chain concepts tailored to market segments 1,752 grocery stores,
Hypermarkets including 666 wholly-owned
(as of April 2012)
Big supermarkets
Total annual sales:
Supermarkets
NOK 55.7 billion for
Discount stores groceries, wholly-owned and
Corner shops and kiosks dealer-owned.
Organised in four chain service centres Dealer-owned stores
account for 38.3 % of total
Kjøpmannshuset Norge AS grocery sales in the chains
(Spar, Joker, Nærbutikken)
Market share:
Kiwi Norge (Kiwi) Grocery trades: 37.4 %
Meny AS (Meny, Centra, Ultra)
NorgesGruppen Servicehandel AS
(MIX, Deli de Luca, Fresh m.fl.)
About 100 associated shops/chains come in addition
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8. Flow of goods and information from producer to end-user
Norway’s largest wholesaler
• ASKO NORGE AS, parent company for the business area
Key facts
• 13 regional units with one or more terminals No of customers: 13.000
• ASKO companies are spread nationwide and deliver to Net sale of goods 2011:
13,200 customers NOK 40.0 billion.
13 regional units with one
or more terminals
Customer categories
Status 2011: 76 % of
• Retailing deliveries
• Catering
Long-term goal: 100 % of
• Kiosk/convenience trade deliveries
• Offshore
Challenges
• Increase share of deliveries
• New lines of goods
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9. Konsernet NorgesGruppen
Concepts
HoReCa / Fastfood
Retail Convenience Industry
Others
Owner
Shareholder
Danmark
Sverige
Delivery
via ASKO
A better everyday life Side 9 / 29.10.2012
10. 2. What can we do to increase sales further? (Unil
Europa Europa
Nord Amerika
84% Nord Amerika 41%
4%
Asia 6% Asia
13 % 41 %
Afrika
0,2 % Afrika
Sør og mellom 4%
Sør og mellom - Amerika
-Amerika 8%
0,2%
Suppliers per continent Rawmaterials per continent
• Reduce the gap between raw materials from Africa and direct
suppliers
• We buy
Peanuts, Cocoa, Sugar, Chillipeppers, Spices, Sunfloweroil, Pal
moil, Onions, Oregano, Beef, Pineapple and more today, but
only 1 direct supplier…
A better everyday life
11. MARKET
Demand+Standards = Assortment
RETAIL INDUSTRY
Import Meat
Shipschandler
FOOD
SERVICE (offshore)
A better everyday life
13. Focus on quality, environment, food safety
Proactive management of:
• Quality
• Environmental protection
• Food safety
• Ethical trading
Rising awareness among consumers
• Increasing quality awareness
• Less tolerance of errors and products with unwanted features
• Trust in and reputation of NG have much greater effect on consumer
choice
Planned and long-term approach
• Clear objectives in each area
• Proactive systems for in-house and external evaluation and
management of issues
• Quality guarantees
• Emergency response plan for dealing with crises
• Increased strategic commitment to ethical trade and organic
products
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14. Audit to Meatco and its supply chain - January 201
A better everyday life
15. Meatco Project
First ever conceptualization and direct import project of chilled meat: Natures Reserve
Pilot project considering the whole supply chain (Logistics, IT, labelling etc)
Strict Quality Control
Strict CSR program
A better everyday life Page 15 / 29.10.2012
16. Meatco Namibia CAN WE REACH THIS TARGET ?
HOW
SAME PRICE
SAME QUALITY
A better everyday life
17. Meatco Project
• Food Service as first focus
• Product Development and value adding
• Investment in Training of Sales Force
• Marketing budget
• Roadshow
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18. Nordic Cooperation
With a marketshare of 25%, and an annual turnover of apprx.
EUR 16 billion, United Nordic is one of the biggest purchasing
groups of Scandinavia
The 4 partners are; Dagrofa (Danmark), Axfood (Sverige), Tuko
Logistics (Finland) og Norgesgruppen (Norge) – All companies
has a 25% share of the company
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19. NorgesGruppen’s Annual Report 2011
If you require a copy of NorgesGruppen’s annual report, you can download it at
http://rapport2011.norgesgruppen.no/
A better everyday life Page 19 / 29.10.2012