1. Mathangi Krishnamurthi
Bryan, TX 77801 | (979) 943-3187 | mathangik@tamu.edu | LinkedIn: https://www.linkedin.com/in/mathangikrishnamurthi
Portfolio: https://mathangik.github.io/Portfolio/
EDUCATION
Texas A&M University, Mays Business School College Station, Texas
Master of Science in Management Information Systems May 2018
GPA: 3.7 / 4.0
University of Pune Pune, Maharashtra/India
Bachelor of Engineering in Information Technology July 2014
GPA: 3.9 / 4.0 [First Class with Distinction]
University of Pune: Ranked among top 10 for two consecutive year
EXPERIENCE
BMC Software, India Pune, Maharashtra/India
Product Developer, Remedyforce October 2015 – July 2016
Remedyforce is an industry leading ITSM product build on Force.com platform
 Worked in an agile environment to finalize business logic, code optimization and user experience
implementation of customization wizard; reduced client on-boarding efforts by 40%
 Trained over 100 professionals from various departments in product and platform knowledge; shortened new
employee training period from two months of self-effort to a week of interactive sessions
 Supervised a team of 5 in streamlining the localization process and identifying key automation areas such as
auto script for translation import; reduced manual efforts by 60%
 Contributed to each step of the software development life cycle from requirement gathering, and user story
selection to customer support as part of the customer engineering team
 Designed and executed a single page application employing AngularJs on Salesforce1 container for ready
mobile access enabling easy communication; led to 25% lesser incident lifecycle time
 Received the prestigious BMC Pitstop day Service Support Innovation Certificate for outstanding
contribution to customer satisfaction by introducing a one click feature (previously 5-6 clicks)
Associate Product Developer, Remedyforce August 2014 – October 2015
 Pioneered the first performance oriented mobile solution defining the scope and design to incorporate the
salient features from the web application; minimized security concerns previously present
 Formulated best practices for triggers to remove redundant code and bulk DML operations optimization;
refactored existing code for service level agreement; bug count down by 100
 Engineered a smart suggestion feature utilizing ExtJs framework; reduced customer interactive time by 70%
 Developed the concept for and led a team in implementing a blog initiative to churn fresh value content
directly from research and development; increased published blogs by over 20% and earned a Spot Award
Project Intern, Remedy August 2013 – June 2014
 Created generic mobile solution for a change management suite catering to over 5000 clients facilitating
easy customer access to approval module;
 Liaised as the point of communication between management, industry experts and team members; increased
project implementation efficiency by about 35%
TECHNICAL SKILLS AND CERTIFICATES
ITIL® Foundation Certificate in IT Service Management
Other Tools: Microsoft tools (Office, PowerPoint, Access, Excel), Perforce, Rally, Pentaho, Jira, Salesforce CRM
Languages:C, SQL, C++, Java, JSP, HTML5, CSS3, ExtJs, JQuery, AngularJs, Python, WordPress
Databases: Oracle 9.0, MySQL, SQLite, Salesforce database (oracle), AR System
LEADERSHIP
Indian Graduate Student Association-Director of IT, Texas A&M University September 2016 – Present
 Created additional content for the official website using HTML5, CSS3, and jQuery framework.
 Monitor the email server, intra-association communication through various channels including Slack,
Facebook, Eventbrite, etc.,
Pune Institute of Computer Technology- Project sponsorship and Class rep June 2012 – June 2014
 Managed sponsorship drives and interacted with industry experts to secure internships for 200 students
 Mobilized manpower and financial resources for Impetus and Concepts (annual college event)