This document discusses non-verbal communication. It defines non-verbal communication as communication through wordless messages such as facial expressions, gestures, body language, and appearance. It notes that non-verbal communication conveys a significant amount of information in everyday interactions and it is important to be aware of non-verbal cues. The document outlines different types of non-verbal communication and provides examples of activities to help students understand how much information is transmitted nonverbally.

1. NON-VERBAL COMMUNICATION
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NON-VERBAL
COMMUNICATION

2. What is non-verbal communication?
Non-verbal communication is usually understood
as the process of communication through sending
and receiving wordless messages.
Non-verbal communication is the unspoken
communication that goes on in every face-to-face
encounter with another human being.
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Facts about non-verbal
communication:

4. Facts about non-verbal communication(contd.):
Through non-verbal communication, we make
all kinds of inferences even though we don’t
always realize it.
It is important to be aware of non-verbal
messages, so we can avoid sending and
receiving unintentional messages.
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Types of non-verbal communication:
Facial
Expressions
Gestures Paralinguistics
Body
Language &
Posture
Appearance

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“Facial expressions are
a very important aspect
of non-verbal
communication.”

8. Objective of the activities:
• To make the students sensitize to the importance
of non-verbal communication.
• The activities are designed to help the students
understand how much information we transmit
with nonverbal communication.
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Activities:
You will be shown a video clip of a job
interview.
You have to determine who is the employer
and who is the candidate.
You will be shown some pictures. Try to infer
the hidden meaning in the pictures.

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JOY

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STRESS

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V
I
C
T
O
R
Y

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PEACE

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NO
SMOKING

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References:
i. Class Notes
ii. Wikipedia
iii. YouTube
iv. Google
v. Psychology.com

16. “Actions speak louder than words.”
THANK YOU.
Made By:
Ribhu Vashishtha
Sanchita Kapoor
(NU-MBA Batch 2011-13)
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