Nonverbal communication is the process of sending and receiving messages without using words, either spoken or written. Types of Nonverbal Communication

1. NON-VERBAL
COMMUNICATION
1. MADHURI RATHOD (FY BCA A - 40)
2. RIDDHI VASOYA (FY BCA A - 36)
3. HIRVA ANDANI (FY BCA A - 3)
4. SONALI VADGAMA (FY BCA A – 29)
Prepared by : Madhuri
Rathod

2. NON –VERBAL COMMUNICATION
• HUMAN BEINGS COMMUNICATE IN MANY WAYS OTHER THAN USING WORDS.
• SOMETIMES WORDS OFTEN FAIL TO CONVEY THE EXACT MEANING.
• THEREFORE , PICTURES , DRAWINGS , SOUNDS ARE OFTEN USED TO CONVEY
MESSAGES.
• THESE MEANS (OTHER THAN WORDS) USED IN COMMUNICATION ARE KNOWN
AS NON – VERBAL COMMUNICATION.
• USUALLY WE USE NON-VERBAL COMMUNICATION TO REINFORCE VERBAL
COMMUNICATION BUT SOMETIME NON-VERBAL COMMUNICATION WORKS BY
ITSELF ALTHOUGH IT IS QUITE VAGUE AND IMPRECISE.

3. NON-VERBAL COMMUNICATION
• THE ROLE OF DIFFERENT PARTS OF THE BODY IN COMMUNICATION.
1. HEAD :
2. FACE :
3. EYES :
4. GESTURES

4. PROXEMICS
• NON –VERBAL SIGNALS WHICH ARE MUTUALLY UNDERSTOOD BY THE SENDER
AND THE RECEIVER ORIGINATE FROM MANY SOURCES.
• ONE SUCH IMPORTANT SOURCE IS THE SPACE AROUND US WHICH
COMMUNICATES IN ITS OWN WAY.
• COMMUNICATION EXPERTS CALL THIS DIMENSION OF COMMUNICATION ‘
PROXEMICS ’.
• ‘PROXEMICS MAY ALSO BE CALLED SPACE LANGUAGE ’.

5. SPACE LANGUAGE
PUBLIC ZONE/SPACE
SOCIAL ZONE/SPACE
PERSONAL ZONE/SPACE
INTIMATE ZONE/SPACE

6. INTIMATE SPACE LANGUAGE
• HERE VERY CLOSE CONTACT IS MANITAINAD WITHIN THE SPACE OF 18
INCHES.
• IT IS THE MOST SUITABLA DISTANCE FOR USE OF BODY LANGUAE .
• ONLY VERY SPECIAL PEOPLE LIKE OUR FAMILY MEMBERS , RELATIVES AND
CLOSE FRIENDS ENTER THIS SPACE .
• INTIMATE SPACE IS VERY SUITABLE FOR HIGHLY CONFIDENTIAL TALKS AND
COMMONLY USED IN THIS SENSITIVE MATTERS .
• HANDSHAKE , A PAT ON THE BACK , EYE CONTACT , ETC. ARE VERY COMMONLY
USED IN THIS SPACE .

7. PERSONAL SPACE LANGUAGE
• PERSONAL SPACE EXTENDS FROM 18 INCHES 4 FEET .
• WE HAVE NORMAL CONVERSATION WITH OUR CLOSE FRIENDS, COLLEAGUES
AND VISITORS.
• COMMUNICATION IN THIS SPACE IS ALSO LARGELY PERSONAL IN NATURE . BUT
IT IS GENERALLY RELAXED AND CASUAL .
• WE MAY, HOWEVER , TAKE SOME IMPORTANT DECISIONS IN THIS CIRCLE.

8. SOCIAL SPACE LANGUAGE
• SOCIAL SPACE EXTENDS FROM 4 FEET 12 FEET .
• THIS SPACE IS USED MOSTLY FOR FORMAL AND OFFICIAL RELATIONSHIPS.
MOST OF THE BUSINESS COMMUNICATION TAKES PLACE WITHIN THIS AREA .
• COMMUNICATION IN SOCIAL SPACE ARE DOMINATED BY REASON AND
PLANNING RATHER THAN BY EMOTIONS AND FEELINGS.

9. PUBLIC SPACE LANGUAGE
• THIS LARGER AREA EXTENDS BEYOND 12 FEET .
• COMMUNICATION IN THIS SPACE IS HIGHLY FORMAL AND OBJECTIVE .
• SOME EXAMPLES OF IT ARE PUBLIC ANNOUNCEMENTS , ELECTION RALLIES
ETC.

10. PARALANGUAGE
• THE WORD ‘PARA’ MEANS ‘LIKE’ AND THEREFORE, PARA LANGUAGE IS ‘LIKE
LANGUAGE’. IT NON-VERBAL BECAUSE IT DOSE NOT INVOLVE USE OF WORDS.
BUT IT IS LIKE VERBAL COMMUNICATION BECAUSE IT IS RELATED TO THE WAY
WORDS ARE SPOKEN.
• THERE IS TWO MAIN ELEMENTS OF PARA LANGUAGE, THESE ARE:
1) VOICE
2) WORD STRESS

11. THANK YOU