2. ♛ ♛ PSDT Project (Release Go Live) ♛ ♛
Samantha Small, Executive Assistant (to CEO), Elemica
May 2012
Dear All,
Welcome to the fifth and final value of the month communication.
Firstly I would like to thank everyone who contributed to the STEER embrace responsibility
competition. We had a great number of nominations and it was difficult for the Executive team
to decide on the winners.
Please join me in congratulating the winners of the “Embrace Responsibility” competition -
Nirav Shah.
Nirav was nominated and won for embracing responsibility with a problem that was occurring
and impacting the client. Although ill-defined, he put "both hands around it" and wrestled it to
the ground by identifying the sources of the problem and driving each one to fruition. Along
the way, he implemented an interim solution with the client in order to minimize business
impact while the actual root causes were identified and eliminated, keeping the client informed
with the latest status along all steps of the way. Without embracing responsibility, this problem
would have continued and grown, causing an increasing amount of business impact with missed
or delayed shipments.
Nirav will soon receive the prize from the STEER leadership team.
- Sam
3. ♛ ♛ PSDT Project (Release Go Live) ♛ ♛
Michael P. Evans, Dow PSDT Functional Project Manager, Elemica
December 2013
>>> This was sent to Elemica’s CIO and COO <<<
I just wanted to provide some feedback on Nirav's performance as it relates to the
projects I'm leading.
On two different occasions, I felt that Nirav's support and efforts were outstanding!
Nirav went above and beyond what was expected in his efforts to resolve the problems
we were having with Dow's PSDT Import functionality. He helped troubleshoot the
problem with the code and then he helped coordinate getting the right people together
to solve the problem.
Nirav also worked long hours over the weekend helping Dev team get Dow's Mexico
eInvoicing solution implemented in COB. This was critical to Dow to have this
implemented this weekend so they can start their Product Testing today.
Without Nirav's help this would never have been possible.
Thanks,
Michael P. Evans | Functional Project Manager
4. ♛ ♛ Technical Applications Support, Elemica ♛ ♛
Terry Meehan, Director of Infrastructure & Operations, Elemica
January 2010
>>> Nirav’s 3 Biggest Achievements, as communicated to Elemica’s CIO <<<
1. "Process Definition and Implementation" - Defining the right process;
communicating with other Elemicans and making them understand it as well as
buying their acceptance on the same and then having them follow the best
practices (processes) on a daily basis.
2. "Process change and implementation at Magic tickets level" - keeping all the
tickets quite clear on where we are at any point of time. (Magic – Incident
Tracker)
3. "Efficiently playing between all different Roles/Responsibilities/Tasks and
heavy workload"
Thanks,
Terry Meehan | Director of Infrastructure & Operations
5. ♛ ♛ PSDT Project (Release Go Live) ♛ ♛
Susan Leighton, PMP, MBA, MSc (Program Manager at Elemica Inc.)
October 2011
>>> This was sent to Elemica’s VP, Support <<<
I gave each of the guys above a Gift Card last Friday as a quick Great-BIG-
THANK YOU for all the extra hours put in last week to review production
database tables before the Dow PSDT go-live.
A LOT of energy and extra time went into that task at the last minute, and
the individuals above (Specially Nirav) were well deserving of this small
award. I really appreciated their efforts.
- Sue
6. Production Certificate Cutover Project
John Wynne (Vice-President, IT Operations & Support, Elemica)
December 2012
Nirav,
I would like to express my appreciation for your efforts during the
Production Certificate Cut over last month. You were a key contributor to
our success in this critical endeavor!
Enclosed is a small token of appreciation for your efforts - not just ensuring
the technical success of the project but also your demonstration of STEER
(Speed & Responsiveness, Teamwork, Exhibit Outside-In Decision Making,
Embrace the Responsibility, Respect for Each Other) values - really showing
what we can accomplish when we all work together to a common goal.
Thank you again - I hope you have a very happy and Safe Holiday!
Best Regards,
John Wynne
7. PSDT Project (Release Go Live)
Paul Li (MBA, MIS, Director of Supply Chain Operating Network at Elemica)
April 2013
Glad to see we accomplished this task finally by teams. It helps DOW PSDT
project significantly.
Nirav, good job to lead this project.
Paul Li
8. PSDT Project (Release Go Live)
Paul Li (MBA, MIS, Director of Supply Chain Operating Network at Elemica)
September 2012
Nirav,
Very good job.
I know there was a lot of work behind that, also you had to work on many
other tasks simultaneously. Every task is critical to Elemica's business and
our clients..
I am very glad to see the great teamwork that was performed to make it
happen.
- Paul Li
9. PSDT Project (Release Go Live)
Tony Modrovsky, Client Manager, Elemica
May 2012
Nirav and Team
Thanks a bunch for completing this task ahead of schedule. Dow is greatly
appreciative.
Best Regards,
Tony Modrovsky, Client Manager, Elemica
10. PSDT Project (Release Go Live)
Susan Leighton, PMP, MBA, MSc (Program Manager at Elemica Inc.)
March 2012
Thank you for the diligence with this (and extraordinary attention to detail,
as usual), Nirav.
Making (client) aware of messages that are failing is a HUGE step towards
regaining (client's) confidence and minimizing their concerns about when
messages were failing (and why).
Sue
11. PSDT Project (Release Go Live)
Debbie Costabile Zdanowski(Manager, Global Customer Support at Elemica)
October 2011
Hi Nirav
Adding the Case Owner to the Work Flow Rule logic is a brilliant idea!
And changing the Evaluation Criteria will further strengthen the Work Flow
Rules.
Thank you,
Debbie
12. PSDT Project (Release Go Live)
Susan Leighton, PMP, MBA, MSc (Program Manager at Elemica Inc.)
September 2011
Nirav,
Many thanks for your extreme efforts this week to ensure success for the
Dow PSDT project. Your efforts were "priceless"!
Enclosed is a small gift in recognition and appreciation of your help.
Thank you very much, Nirav!
Sue
13. PSDT Project (Release Go Live)
Susan Leighton, PMP, MBA, MSc (Program Manager at Elemica Inc.)
May 2011
Thanks again for all of your help, Nirav. Your attention to detail is
phenomenal and absolutely necessary on this project.
Sue
April 2011
Thanks for always taking care of the loose ends and thinking ahead. You are
a master at that!
- Susan Leighton
