Unilever is a multinational consumer goods company that offers various training programs to develop employees' skills. These include leadership development, sales training, technical training, and diversity and inclusion training. Unilever uses different training methods like classroom, e-learning, on-the-job training, and workshops to provide soft skills training to employees throughout their careers. The training helps employees enhance their abilities and support Unilever's business goals.

1. TRAINING
UNILEVER
SUBJECT: HUMAN RESOURCE MANAGEMENT
LECTURER: NGUYEN TRAN DUYEN PHU
CLASS: A17E

2. Nguyễ n Thị Ngọc Hoài
Lê Thị Trà My
Lê Đức Tiế n
Hồ Lê Thanh Tú
Trương Nguyễ n Nhi
Huỳnh Nguyễ n Phương Trâm
Nhóm:
PANDORA

3. Unilever plc is a British multinational consumer
goods company with headquarters in London,
England. Unilever products include food,
condiments, bottled water, baby food, soft drink,
ice cream, instant coffee, cleaning agents, energy
drink, toothpaste, pet food, pharmaceutical and
consumer healthcare products, tea, breakfast
cereals, beauty products, and personal care.
Company
INTRODUCTION

4. 2. Establishment
Unilever was founded on 2 September 1929, by the merger
of the British soapmaker Lever Brothers and the Dutch
margarine producer Margarine Unie.
Unilever is one of the oldest multinational companies; Its
products are available in about 190 countries. Unilever's
main competitor is the US firm Johnson & Johnson.
Training Unilever

5. 3. SIVE
This company owns many large-scale companies
manufacturing consumer goods, food, cleaning products,
cosmetics of the world. Unilever employs about 180,000
people and had sales of nearly 40 billion euros or more
than 62 billion euros in 2005.
Unilever has more than 400 brands, among the most
famous products are OMO, Surf, Dove, Knorr, Comfort,
Hazeline, Clear, Pond's, P/S, Close Up, Vim, Cif, Sunsilk,
Sunlight, Lipton, TRESemmé and Lifebuoy.

6. UNILIEVER
Page 06 / 10
Unilever is a multinational consumer goods company that
offers a wide range of products and services. When it
comes to training, Unilever offers various programs to its
employees, including:

7. Leadership development programs: Unilever offers
various leadership development programs to its
employees to help them develop the skills and
knowledge required to become effective leaders.
Sales training: Unilever provides sales
training to its salesforce to help them
understand the company's products, the
market, and the customers. This training
helps them to achieve their sales targets
and build strong customer relationships.

8. Technical training: Unilever provides technical training to its
employees who work in the manufacturing and production
areas. This training helps them to learn how to operate the
machines and equipment effectively and efficiently.
Diversity and inclusion training: Unilever is committed to
promoting diversity and inclusion in its workplace. The
company provides training to its employees to help them
understand the importance of diversity and inclusion and
how to work effectively with people from different
backgrounds and cultures.

10. In terms of products and services, Unilever
offers a wide range of consumer goods,
including:

11. Personal care products: Unilever is known
for its personal care products, including
brands like Dove, Axe, and Rexona.
Home care products: Unilever also offers a
range of home care products, including
brands like Surf, Comfort, and Domestos.

12. Food and beverages: Unilever offers a
range of food and beverage products,
including brands like Knorr, Lipton, and
Hellmann's.
Refreshments: Unilever also offers
refreshments, including ice cream and tea
products, under brands like Magnum and PG
Tips.

13. Overall, Unilever's training programs and diverse range of
products and services reflect the company's
commitment to developing its employees and meeting
the needs of its customers.

14. Recruitment
Unilever Vietnam always focuses on the importance to
human resource development as a qualitative breakthrough
for long-term sustainable development. In order to “fully
understand Vietnamese consumers” and develop a “root
system” that enables the company to penetrate deeply into
the market, Unilever has built a professional team of local
employees and often focuses on employee training programs.
Unilever employs more than 30,000 people and processes
over 1.8 million job applications each year. Therefore, in the
global company, AI and Bigdata applications in Human
Resource Management have been applied to help screen and
evaluate the resumes of more than 1 million people using
Unilever every year. However, at Viet Nam, Unilever
recruiting will often hold face-to-face interviews.
When Unilever posts the need for hiring, it immediately
becomes the concern of many people who seek jobs. Annual
activities of selection (typically twice per year) attract many
people, and one of those activities is the selection chain in
Unilever. Usually, each applicant must go through 6 rounds,
including:

15. Round 1: Application
screening
At Unilever, the company has two prominent
programs for applicants as I mentioned above
(UFRESH and UFLP), so the interviewee needs to
determine what is the suitable program for them
and download the application form from the
Unilever website. In this stage, the candidates will
be asked for basic information about themselves as
well as their strengths and weaknesses and the
registration department and the reason for choosing
that department.

16. Round
2:Aptitude test
It can be online or at the
office, you should prepare
some accounting knowledge in
advance, finance, or GMAT;
and refer to Big 4’s
recruitment tests at Talent Q,
Cubiks, Kenexa, CEB’s
SHL...
· Numerical Reasoning Test
· Verbal Reasoning Test
· Logical Reasoning Test

17. Round 3: Initial
interview
CD training or HR manager will survey
preliminarily. This round aims to find out
the candidate’s personality, the candidate’s
understanding of the industry overview,
and the candidate’s commitment to the
company. Some common questions that
the candidates could meet in the interview:
· What do you understand about Unilever?
· Do you have any experience?
· What are our competitors?

18. ROUND 4: TEAM
PRESENTATION AND
TEAM DISCUSSION
This round uses to test the candidate’s enthusiasm,
ability to learn and analyze. Candidates will be divided
into groups; was given a market-related case study of a
distributor to survey customers; service quality of the
distributor, thereby offering solutions to increase sales
for that distributor. After one week, groups will
present together. The judges are Branch Manager, CD
Training and Area Sales Managers .

19. Round 5:
Team
discussion
· Divided by department
· The different department will have other cases
· 5 minutes to read the topic
· 15 minutes for personal working
· 30 minutes for group working
· Presentation

20. Round 6:
Final
interview
This is an opportunity for you to give your
wishes and aspirations to develop while
working at Unilever (which department do
you want to work in, what position you want
to be...). The branch manager can advise you
on career paths at the company. Rest
assured, if you get to this round, you are
99% sure of being admitted to Unilever.

21. It can be said that one of the things that makes
Unilever successful is effective human resource
management. Unilever’s recruitment is thriving touch,
organized at the right time when students have time
and need to find a job (from January to March every
year). As a result, the company has attracted the most
excellent students’ interest and desire to work.
Furthermore, with different talent acquisition
programs, Unilever has acquired suitable personnel
for various positions in the company. Therefore, it can
be said that Unilever’s policy of attracting talent is not
one-sided, not only focusing on the best people, but
the goal is to find the most suitable people.
Strength

22. WEAKNESS AND
RECOMMENDATION
Before being one part of the Unilever team, the
candidates have to pass away tricky and stressful
processes in a long time. Moreover, after going through
all the rounds and being selected, the probationary
process has too many challenges. The salary is
competitive, but it is not really worth it compared to
the time and effort spent. Therefore, there have been
cases where trainee administrators could not follow the
same program and were offered jobs by other
companies with a more reasonable working regime and
remuneration. In short, the company should narrow
the process to 4 rounds, but still hold the core value as
well as the quality of the section process.

23. Period
Over2decadespresentinVietnam,Unileveranditsbrandshavecontributedmany
sustainablevalues​
​
inprotectingtheenvironmentandimprovingpeople'squalityoflife.
In2020,UnileverVietnamandHanoiUrbanEnvironmentCompanyimplementeda
long-termcooperationprogramonwastecollectionandseparationatsourceinthe
capital.LaunchedinAugust2020inHoanKiemdistrict,uptonow,theprogramhas
guidedmorethan41,400householdstoproperlysortwastewith342tonsofplastic
collectedandtreated.Theprogramreceivedtheactivesupportofthelocalgovernment
andpeople,andreplicatedthismodeltomanyotherplaces.In2021:UnileverVietnam
ishonoredtoreceivedualawards:Top10SustainableEnterprisesinVietnamandTop
5TypicalEnterpriseswithacommitmenttogenderequalityintheworkplaceawarded
bytheVietnamChamberofCommerceandIndustryMale.In2022withrigorous
evaluationbyajuryof8leadingexpertsinthefieldofhumanresourceandcorporate
governance,UnileverVietnamhasexcellentlyachievedthetoppositioninall6
categories,including:
-HRHealthStrategy;
-OrganizationalCapacityDevelopmentStrategy;
-InnovationStrategyforHumanResourceManagementModel;
-TalentDevelopmentStrategy;
-HRStrategyforSustainableDevelopment;
-ExcellentHRLeadership.
Thecompanyalsobecamethisyear'sBusinessoftheYear.Thisisthethirdyearina
rowthatthecompanyhasachievedthisnobletitle.

24. Top enterprises leading in sustainable development over the years.

25. Times
Inthe1930s,Unileverexpandeditsproductlinetoincludeicecream,aswellasacquiringother
companiessuchasPepsodentandLux.
DuringWorldWarII,Unilever'sfactoriesweredamagedandthecompanyfacedchallengesin
sourcingrawmaterials.However,itmanagedtorecoverafterthewarandcontinuedtoexpand
itsproductportfolio.
Inthe1950sand1960s,UnileverexpandeditspresenceinemergingmarketssuchasAsia,
Africa,andLatinAmerica.ItalsointroducednewproductssuchasDovesoapandMagnumice
cream.
Inthe1980sand1990s,Unileverunderwentaseriesofcorporaterestructuringanddivestitures.
Itsoldoffsomeofitsnon-corebusinessesandfocusedonitscorebrands.
In2000,UnileveracquiredtheAmericancompanyBestfoods,whichgaveitaccesstopopular
brandssuchasHellmann'sandKnorr.
In2010,UnileverlauncheditsSustainableLivingPlan,whichsetoutaseriesofambitiousgoals
toreducethecompany'senvironmentalfootprintandimprovethelivesofpeoplearoundthe
world.
Inrecentyears,Unileverhascontinuedtoexpanditspresenceinemergingmarkets,aswellas
investinginnewtechnologiesandinnovation.Ithasalsomadeeffortstoincreasethediversity
andinclusionofitsworkforceandsupplychain.

26. Role:TherecruitmentteamatUnileverisresponsibleforattracting,selecting,andhiring
talentedindividualstojointhecompany.
Size:ThesizeoftherecruitmentteamatUnilevervariesbyregionandbusinessunit.
However,Unileverisalargecompanywithoperationsinover190countries,soitissafe
toassumethattherecruitmentteamisalsoalargeteam.
Hiringprocess:ThehiringprocessatUnilevertypicallyinvolvesseveralstages,including
submittinganapplication,onlineassessments,interviews,andassessmentcenters.
DiversityandInclusion:Unileveriscommittedtocreatingadiverseandinclusive
workforce.Therecruitmentteamplaysavitalroleinensuringthatthecompany'shiring
practicesarefairandinclusive.
Howtocontacttherecruitmentteam:Ifyouareinterestedinapplyingforajobat
Unilever,youcanvisitthecompany'swebsiteandsearchforjobopportunities.Youcan
alsocontacttherecruitmentteamdirectlythroughthewebsiteorthroughLinkedIn.
1.
2.
3.
4.
5.
Recruitment
team

27. Candidates
AsanAIlanguagemodel,Idonothaveaccesstoreal-timeinformationabout
jobvacanciesorcandidateselectionprocessesofUnilever.However,Unilever
isaglobalconsumergoodscompanythatoperatesinover190countries,and
ithasadiverserangeofcareeropportunitiesacrossdifferentfieldssuchas
marketing,finance,supplychain,research&development,humanresources,
andmore.
IfyouareinterestedinexploringjobopportunitieswithUnilever,youcanvisit
theirofficialwebsiteandbrowsethroughtheavailablejobopenings.Youcan
alsocreateaprofileontheircareerportalandsubmityourresumefor
consideration.Additionally,Unileverfrequentlyparticipatesincareerfairs
andnetworkingevents,whichmayprovideyouwithanopportunitytomeet
withcompanyrepresentativesandlearnmoreabouttheirrecruitmentprocess.

28. Training program
on soft skills
Unilever

29. Page 04 / 10
PURPOSE OF UNILEVER'S
SOFT SKILLS TRAINING
PROGRAM
is to develop the soft skills of employees in the company, helping
them to become employees with outstanding skills and abilities,
to meet the needs and requirements of the job, and to develop a
sustainable career. Future.
Unilever

30. WHO IS UNILEVER'S SOFT
SKILLS TRAINING PROGRAM
FOR?
Designed for all employees in the company, from rookies
to experienced employees
Unilever

31. Training programs on soft skills conducted by training and development
(L&D) or human resources (HR) departments
Unilever

32. WHEN IS UNILEVER'S SOFT
SKILLS TRAINING
PROGRAM CONDUCTED?
Unilever offers training programs at various points in an
employee's career. New employees receive orientation training to
introduce them to the company culture, policies, and procedures.
Ongoing training is also offered to help employees stay current
with industry trends and best practices.
Unilever

33. WHERE IS UNILEVER'S SOFT
SKILL TRAINING PROGRAM
TRAINED?
Unilever offers training programs in many
locations, including at their corporate
headquarters, regional offices, and
manufacturing facilities. The specific
location of training will depend on the
employee's role and location.
Unilever

34. Leadership development: Unilever offers training programs for
employees at all levels of leadership to help them develop their
skills and become more effective leaders.
Technical training: Unilever provides technical training to employees
in manufacturing, supply chain, and other technical roles.
Diversity and inclusion training: Unilever is committed to creating a
diverse and inclusive workplace, and offers training programs to
help employees understand the importance of diversity and
inclusion.
Sustainability training: Unilever is committed to sustainable business
practices and offers training programs to help employees
understand the company's sustainability goals and initiatives.
Content of training: Unilever offers training on a variety of topics,
including:
HOW TO TRAIN UNILEVER'S
EMPLOYEES?

35. Unilever uses a variety of training methods to meet the needs of their
diverse workforce. Some of the methods used include:
Classroom training: This traditional method of
training involves face-to-face instruction and can
be used to teach a variety of topics.
E-learning: Unilever has developed online training
modules that employees can complete at their own
pace. This method is conveniently and accessible
from any location with an internet connection.
On the job training: Employees can learn by doing
through job shadowing, coaching, and other on-
the-job training methods.
Workshops: Unilever conducts workshops on
various topics to help employees develop new skills
and knowledge.
Mentoring: Senior employees can provide guidance
and mentorship to new or junior employees.

36. EVALUATION OF UNILEVER SOFT SKILLS
TRAINING PROGRAM
Overall, Unilever's approach to employee training
and development is comprehensive and tailored to
the needs of their diverse workforce. By offering a
variety of training methods and content, Unilever is
able to ensure that their employees have the skills
and knowledge they need to succeed in their roles
and contribute to the company's success.

37. UNILEVER'S C&B POLYCY
Salary policy:
The best salary policy in Vietnam: Fresh
graduates, the average salary at Unilever is
over 10 million VND. The annual income
growth here is 10-15%/year.
Unilever's welfare:
Health care
Family policy
Flexible working time
Educational support
Vacation and vacation
Performance appraisal and reward policy

38. P&G'S WELFARE POLICY
SALARY POLICY

39. SIMILARITIES AND
DIFFERENCES BETWEEN
P&G AND UNILEVER

40. THANK YOU FOR
LISTENING