Vaishnavi Prakash has over 2 years of experience in publishing and web development. She currently works as a Publishing Specialist for Thomson Reuters, where her responsibilities include acquiring, editing, and verifying legal content for websites like Westlaw Next to ensure accuracy. She also has experience with technologies like UNIX, HTML, Microsoft SharePoint, and social media platforms. Previously, she completed a BSC in Statistics, Mathematics, and Computers from Bhavans Degree College.
• Performed as Lead Event Manager and on call Release
Manager for the Monthly Infrastructure Release.
• Participated in the daily activities of Reviewing and
Bundling of Releases, the Monitoring and Oversight of
Releases and the Installation of Releases.
• Supported tactical ad-hoc release management-related
requests assisting technical support teams and
Command Center Operations with rescheduling and or
coordinating changes across the organization.
• Worked with assigned Lines of Business and Technical
support teams to produce high quality deliverables for
Monthly Infrastructure Releases.
• Facilitated collaboration between Lines of Business and
Technical support teams.
• Conducted review meetings and facilitated interaction
between technical support teams and stakeholders.
• Participated in planning sessions with the team and
product stakeholders in preparation for releases.
• Assisted Change Managers with obtaining approvals for
releases.
• Created Executive Summary report for Monthly
Infrastructure Release to communicate critical changes
across the organization.
• Monitored high priority incidents during Infrastructure
Release weekends and reported progress on Executive
status reports.
• Monitored critical Infrastructure release activities during
Release weekend from start to finish and documented
progress in the system of record upon completion.
• Escalated critical incidents and critical release activities
to Sr. Leadership throughout the Release weekend.
• Served as a liaison between multiple cross-functional
area teams.
• Assisted in educating customers/stakeholders regarding
Release Management.
• Identified opportunities for improvement for Release
Management activities.
• Created and maintained procedural documents for the
team.
• Performed as Lead Event Manager and on call Release
Manager for the Monthly Infrastructure Release.
• Participated in the daily activities of Reviewing and
Bundling of Releases, the Monitoring and Oversight of
Releases and the Installation of Releases.
• Supported tactical ad-hoc release management-related
requests assisting technical support teams and
Command Center Operations with rescheduling and or
coordinating changes across the organization.
• Worked with assigned Lines of Business and Technical
support teams to produce high quality deliverables for
Monthly Infrastructure Releases.
• Facilitated collaboration between Lines of Business and
Technical support teams.
• Conducted review meetings and facilitated interaction
between technical support teams and stakeholders.
• Participated in planning sessions with the team and
product stakeholders in preparation for releases.
• Assisted Change Managers with obtaining approvals for
releases.
• Created Executive Summary report for Monthly
Infrastructure Release to communicate critical changes
across the organization.
• Monitored high priority incidents during Infrastructure
Release weekends and reported progress on Executive
status reports.
• Monitored critical Infrastructure release activities during
Release weekend from start to finish and documented
progress in the system of record upon completion.
• Escalated critical incidents and critical release activities
to Sr. Leadership throughout the Release weekend.
• Served as a liaison between multiple cross-functional
area teams.
• Assisted in educating customers/stakeholders regarding
Release Management.
• Identified opportunities for improvement for Release
Management activities.
• Created and maintained procedural documents for the
team.
1. Vaishnavi Prakash Mobile:9000380583
Neredmet X Road
SECUNDERABAD Email:vaishnaviiyer4@gmail.com
PROFILE:
A detail and results-oriented professional with 2 years & 6 months of overall experience
and strong workethic, whotakes initiatives, identifies problems and offerscreative
solutions forimplementation.
Having 2 years & 6 months of Experience in Publishing and Web Development.
Exceptional communication skills; easily interact withindividuals from diverse
backgrounds.
Excellent organizational, listening, planning and public speaking skills.
EXPERIENCE:
THOMSON REUTERS (LEGAL) – PublishingSpecialist(PS1) (February’14 – Present)
Serving as a Publishing Specialist for News Team and Public Record Team whichinvolves in
Acquisition of manuscripts or core content, analysis of manuscripts and electronic files,
coding (mark-up of data), and resolving errors, compiling and editing of content, copy
reading, quality control of content, verification,access restrictions, websites maintenance &
testing of removed, renamed & newly releasing databases.
Maintaining, updating & verifyingthe legal content documents on Westlaw & Westlaw Next
websites whichprovides online legal research services forlawyers and legal professionals
in the United States.
Through quality checkof the newly released databases to make sure that the legal
information/content provided to the customers through our Westlaw & Westlaw Next sites
is 100% accurate.
Worked on some of the huge projects like Westlaw Newsroom whichinvolves in release of
hundreds of databases at a glance.
Experienced in checking/accessing fixed pricing codes on SAP
Well versed in Mainframes(JCL) in order to set up new databases on Westlaw & Westlaw
Next sites.
Masking SSNs on the Westlaw tool using Unix.
Have technical knowledge and experience in MS SharePoint and HTML, adding , editing and
deleting contents and other process related information so that they can be easily accessible
Proof Reading and Editing content (Newsletters, Journals) in the process of publishing
online. Quality Audit/check on the Content once published.
Research about the Frequency,First & Last Issue date, changes in publication using
Publicationname and make sure the Productsare up to date on the Westlaw search engine
Hands on experience in using MicrosoftSharePoint to store, track,and manage electronic
documents and assets of the organization.
To create and send notificationsto US teams for ProductsAdds/Removal/Name Changes
To make sure the Access Tools/Data Sheets are up to date withProductinformation
2. Understanding of analytics & reporting: Google Analytics and other social media like–
Twitter, LinkedIn, Blogging, YouTube
Effectivecommunicationand Liaison with US stakeholders to transition new projects to
India and optimizing the same
Involvedin preparing & maintaining several reports to track my team’s performance on
weekly,monthly & quarterly basis.
Mentoring new hires to make them understand the process and workflow.
Responsible toassign workin my team according to individual skill set and running a
quality checkonce done.
Reporting the final status of allotted work to our U.S. liaison in daily/weekly meets.
Organize team meetings on a weekly basis & sending out the error report to the manager.
UNIX monitoring on server support and masking SSN is UNIX server.
Basics on UNIX commands.
Load and promote data in the Website ( Westlaw) using LTC tool.
ACADEMICS:
Completed B.SC (Statistics, mathematics and computers) from Bhavans Degree College
Completed Intermediate from Chaitanya Junior College
Completed S.S.C from Samaritans High School
TECHNICALSKILLS:
Operating System-Windows /WIN7/ WIN8
MS Outlook, MS Excel,MS Word, JCL Mainframe, HTML, XML, MS Share point, UNIX Server
monitoring and UNIX server SSN masking.
Social media: Google, LinkedIn, Blogging and Youtube
ACHIEVEMENTS:
Gave several process improvement suggestions in Thomson Reuters which had resulted in
saving a lot of time for processing some of the tasks in my team.
Suggested process improvements and implemented the same for different process levels.
PERSONALDETAILS:
Name: Vaishnavi Prakash
Father's Name: K.V.R.Prakash
Date of Birth: 04-07-1993
Marital Status: Single, Female
Languages Known: English, Hindi, Telugu & Tamil