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Sanctuary Retreats
Chief’s
Camp, Stanley’s
Camp & Baines
Camp
Network Proposal
Presented By:
“Under any Remote conditions”
• Introduction
• Camps Current Network
• Network Plan
• Network Layout
• Voice Layout
• Proposed Wireless Equipment
• Proposed Voice Equipment
• Equipment Cost
• Camps Over View
• Camps Inventory Suggestion
• Implementation
• Organizational Training
• Summary
• Conclusion
The scope of this proposal is to provide an appropriate
communications network solution for the complex tourism
industry you're in, enabling you to provide a quality
communication means for your high end clients and to have a
reliable internal network that will allow flexibility in the
following categories:
 HQ to Camp Communication
 Reservations
 Client to Staff communication
 Client Internet Access / International Billed Calling
 Secured Data
 Newly install Vsat system
Current Bandwidth package up to 2Mbps download & 400kbps.
Capable of handing one international voice channel.
 Wireless network
Equipment Disadvantages
Conventional Wifi Access
Point with Omni Antenna
• Low user capacity
• Less coverage area
• Unstable connectivity
• Insecure network access -
Clients using current wireless
have access to sensitive
company documentation due
to sharing the same network.
• No layered network
• Reception area access only
Client Room Communication
HF Radio
HF only
No internet, email
 Provide quality communication for high end cliental, custom
designed for the needs of the tourism industry
 Wireless equipment that provides 3x the coverage and
capacity to the conventional wireless equipment
 Reliable and fast wireless access
 A network that provides client isolation securing the
operations crucial documentation
 Telephonic system using VOIP allowing clients to contact
appropriate departments for personal care e.g.
Bar, Kitchen, SPA, etc.
 Client network set on their own IP and Subnet Range to
divide Operations Network from Clients.
 South Africa direct contact number (+27), calls at
competitive rates allowing direct contact to camps resolving
e.g. client booking issues and resources.
Operations Rooms – (Clients / Staff)
Client
Room 1 - 12
Reception
Ext 1
Bar
Ext 2
Billed
International
Call
Curio
Ext 3
Ranger
Ext 4
SPA
Ext 5
Management
Ext 6
 2.4 Sector Wifi Base Station 120° Coverage
Based on an array of three antennas covering a 120° sector and three radios, the BS-2400 sector
leverages Beamforming technology to provide extended range and superior connectivity under both
Line-of-Sight (LOS) and Non-Line-of-Sight (NLOS) conditions.
Benefits
• Extended range
Triple the range in comparison to conventional access
points.
• Uniform coverage
Beamforming technology maintains high quality
signals under NLOS conditions, and the uniform coverage
of the entire area creates a larger addressable market per
base station.
• Better indoors penetration
The superior link gain enables better penetrations into
buildings
• Increased throughput
The superior link gain provides higher throughput and
enables larger network capacity. Furthermore, the SDMA
technology increases the downlink
capacity per base
station.
• Superior interference mitigation
The inherent spatial filtering of the Beamforming
technology and the unique dynamic interference
handling capabilities ensure high-quality operation even
in noisy environments.
• Cost effective
The increased addressable market per base station,
coupled with the ability to use standard off-the-shelf Wi-Fi
CPEs enabling superior indoor penetration, and providing
the lowest cost per line solution.
• Carrier grade
Robust and weather-proof IP-67 platform, designed to
withstand extreme weather conditions.
 Indoor Repeater – WCPE 2.4
The WCPE-2400 is a high performance indoor Wi-Fi CPE operating in 2.4 GHz unlicensed band.
Combining unique true spatially adaptive Beamforming, 802.11n 2x2:2 MIMO with two spatial data
streams, high transmit power and sensitive receiver the WCPE-2400 delivers superior long
range, indoor penetration and capacity. The WCPE-2400 is optimal for offering Wireless broadband
Internet services to residential and SME users. IT is part of end-to-end solution with base
stations, CPEs, backhauling solutions and management. WCPE end-to-end portfolio enables the most
cost-effective Wi-Fi networks with enhanced radio performances, and high quality of service.
Features and Benefits
• Wireless 802.11n technology The most advanced wireless networking technology for the best
range and speed.
• Beamforming 802.11n, Interference Immunity WCPE combines true two-way Beamforming and
interference immunity technologies, together with Wi-Fi 802.11n 2x2:2 MIMO, delivering the
best capacity and coverage, with speeds of up to 300Mbps.
• Superior indoor coverage High-power transmission and reception sensitivity.
• Three modes of operation Client bridge (CB), Client router with NAT (CR) and Dual-Zone
(repeater) modes
• Straightforward performance upgrades Enabled by replacing the default detachable antenna
with a higher gain antenna
• Cost effective solution Offers a complete and cost effective wireless broadband
solution, together with the BST-2400 base stations
• Desktop and Window mounting options kit Included in the package are easy to install kits
for, ensures easy user desktop and window installation, thereby optimizing maximizing network
performance and user satisfaction
 MyPBX server
• All you need in one system
MyPBX U100 is a 1U rack mount model IP PBX for up to 100 users. Internally, it supports network
access to ISDN BRI, PSTN, GSM/UMTS and VoIP. High performance, stability and
compatibility, combined with rich functionality make MyPBX U100 perfectly suited for your
business communication.
• Billing System
Billing System caters for the growing need of billing solutions that can efficiently monitor the
calls and maintain record of each call received/transferred by IP-PBX. Billing System can charge
and recharge extensions and conduct analysis on the basis of statistics. Both prepaid and
postpaid are supported. Flexible rate settings and detailed records make it extremely easy for
enterprise to monitor charges, spot misuse, and enhance efficiency. With Billing System, call
accounting are just clicks away.
 IP DECT Phone Wireless
Yealink is a SIP Cordless Phone System designed for small business and SoHo who are looking for
immediate cost saving but scalable SIP-based mobile communications system. Combining the
benefits of wireless communication with rich business features of Voice over IP telephony, User
can benefit from freedom of movement, lifelike voice communications, multi-tasking
convenience, professional features like intercom, transfer, call forward, 3-way conferencing, PoE
etc. This system works with widely-known Broadsoft, Asterisk, 3CX and supports quick and easy
configuration.
 Desktop IP Phone
Is a next generation small-to-medium business IP phone that features single SIP account, up to 2
call appearances, a 128x40 graphical LCD, 3 XML programmable context-sensitive soft keys, dual
network ports with integrated PoE (GXP1165 only), 3-way conference, and Electronic Hook
Switch (EHS) with Plantronics headsets. The GXP1160/1165 delivers superior audio quality, rich
and leading edge telephony features, personalized information and customizable application
service, automated provisioning for easy deployment, advanced security protection for
privacy, and broad interoperability with most 3rd party SIP devices and leading SIP/NGN/IMS
platforms. It is a perfect choice for small-to-medium businesses looking for a high
quality, feature rich IP phone with highly affordable cost.
Wireless Network
 2.4 Sector Wifi Base Station 120° Coverage
Content: Base Station 120° sector, Power over Ethernet Injector Kit, Cabling
P30,000 each
 Indoor Repeater – WCPE 2.4
Content: WCPE, Cabling
P3000 each
Voice Network
 MyPBX server
P8000 each
 IP DECT Phone Wireless
P1700 each
 Desktop IP Phone
P1300 each
* All prices exclude 12% VAT, Voice channel no monthly charge, International call rates on
request.
• 120° Sector Wireless
Distribution
Chief’s Camp
Baines Camp
Stanley’s Camp
Chief’s Camp
• 2x 120° Base Stations
• WCPE for each client room and required operations area
• MyPBX
• 1x IP DECT Phone Wireless for Manager
• Desktop IP Phone for each client room and required operations
area
• 1x Voip Channel
Baines Camp
• 1x 120° Base Stations
• WCPE for each client room and required operations area
• MyPBX
• 1x IP DECT Phone Wireless for Manager
• Desktop IP Phone for each client room and required operations
area
• 1x Voip Channel
Stanley’s Camp
• 2x 120° Base Stations
• WCPE for each client room and required operations area
• MyPBX
• 1x IP DECT Phone Wireless for Manager
• Desktop IP Phone for each client room and required operations
area
• 1x Voip Channel
Option 1 – Once off installation
• Per km travel P4.50
• Per 100km travel time P120
• 1x Base Station P1500
• 1x WCPE & Voip phone P500
• Voip PBX setup P2000
Option 2 – Service Level Agreement
• Fix monthly cost
• Implementation of Network
• 24/7 network Support and IT Support includes telephonic, Instant messaging and remote login
assistance to site.
• On site support – Max 4 technician day’s per-month – Thereafter P1500, per day on
site, transport to camps and accommodation to be provided. This on site support is by request
and will be in response to specific IT, Wireless Network or VoIP issues that require urgent
attention. The response time in this regard, will be 36 hours to Camps from when the call was
logged.
• Network Monitoring – Conduct monitoring of the network infrastructure to assess network
stability
• Preventative Maintenance – For applications considered critical (i.e., a criticality level of high) by
Sanctuary and when corrective maintenance activities are low, work will be conducted up to the
level of effort identified, to analyse and take steps to prevent potential problems.
• Assistance with Application Usage – Advice about or education on how to use
applications, including completing transactions, creating users within or for an application, or on
the purpose of an application.
• Root-Cause Analysis—Analysis of the root causes of problems. Problems will be reviewed to
determine their root causes, measures will be taken to correct the sources of the problems.
Investigating for the existence of spyware, malware and viruses and taking corrective measures
to restore a “clean” environment within the network.
• Bug Fixes—Defined, as the emergency repair of any system operation that does not comply with
the current system specification. This includes system errors, "hung" or halted screens, or
unexpected results within the system that render it unusable for the purpose for which it was
designed.
• Desktop Maintenance – This will include the following:
 Update on any newly tested Service Packs.
 Updates and testing of Anti-Virus Software.
 Removing of unnecessary program files and temp files.
 Removal of any spyware located on the Desktop machines.
 Confirming that there is internet connectivity from all desktop computers.
 Software monitoring and upgrades.
• VOIP Maintenance–To ensure that all hardware is functioning optimally.
• Wireless Network–To ensure that all hardware is functioning optimally.
• VOIP Server – Monitoring and maintaining.
• Once the network is in place, each department will be trained
specifically for their position within the organization. To ensure
smooth operations.
• Managers to be taught basic trouble shooting to assist in
remote support.
• Basic LAN setup to assist in supporting clients connectivity.
Our selection of equipment is determined by the layout of the
camps, the challenging surrounding dense vegetation and the
natural causes preventing stable networks.
Other products are available on the market at better pricing, but it
entails addition outdoor equipment installations at each room as it
doesn’t offer the same NLOS capability with quality
assurance, putting assets at risk of being hindered by the wild life.
Tuscany Telecom hereby would like to thank you for taking the time
to review our proposal.
We looking forward to doing business and assisting in giving your
clients a life time experience in the wild with the required needs of
communicating.
If you require further information on other technologies, please
feel free to contact us for assistance.
Yours Sincerely,
Contact Us:
Waldo Botha - +267 734 77588 - waldo@tuscany-tele.com
Annemie Botha - +267 762 84333 - annemie@tuscany-tele.com

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Network proposal

  • 1. Sanctuary Retreats Chief’s Camp, Stanley’s Camp & Baines Camp Network Proposal Presented By: “Under any Remote conditions”
  • 2. • Introduction • Camps Current Network • Network Plan • Network Layout • Voice Layout • Proposed Wireless Equipment • Proposed Voice Equipment • Equipment Cost • Camps Over View • Camps Inventory Suggestion • Implementation • Organizational Training • Summary • Conclusion
  • 3. The scope of this proposal is to provide an appropriate communications network solution for the complex tourism industry you're in, enabling you to provide a quality communication means for your high end clients and to have a reliable internal network that will allow flexibility in the following categories:  HQ to Camp Communication  Reservations  Client to Staff communication  Client Internet Access / International Billed Calling  Secured Data
  • 4.  Newly install Vsat system Current Bandwidth package up to 2Mbps download & 400kbps. Capable of handing one international voice channel.  Wireless network Equipment Disadvantages Conventional Wifi Access Point with Omni Antenna • Low user capacity • Less coverage area • Unstable connectivity • Insecure network access - Clients using current wireless have access to sensitive company documentation due to sharing the same network. • No layered network • Reception area access only Client Room Communication HF Radio HF only No internet, email
  • 5.  Provide quality communication for high end cliental, custom designed for the needs of the tourism industry  Wireless equipment that provides 3x the coverage and capacity to the conventional wireless equipment  Reliable and fast wireless access  A network that provides client isolation securing the operations crucial documentation  Telephonic system using VOIP allowing clients to contact appropriate departments for personal care e.g. Bar, Kitchen, SPA, etc.  Client network set on their own IP and Subnet Range to divide Operations Network from Clients.  South Africa direct contact number (+27), calls at competitive rates allowing direct contact to camps resolving e.g. client booking issues and resources.
  • 6. Operations Rooms – (Clients / Staff)
  • 7. Client Room 1 - 12 Reception Ext 1 Bar Ext 2 Billed International Call Curio Ext 3 Ranger Ext 4 SPA Ext 5 Management Ext 6
  • 8.  2.4 Sector Wifi Base Station 120° Coverage Based on an array of three antennas covering a 120° sector and three radios, the BS-2400 sector leverages Beamforming technology to provide extended range and superior connectivity under both Line-of-Sight (LOS) and Non-Line-of-Sight (NLOS) conditions. Benefits • Extended range Triple the range in comparison to conventional access points. • Uniform coverage Beamforming technology maintains high quality signals under NLOS conditions, and the uniform coverage of the entire area creates a larger addressable market per base station. • Better indoors penetration The superior link gain enables better penetrations into buildings • Increased throughput The superior link gain provides higher throughput and enables larger network capacity. Furthermore, the SDMA technology increases the downlink capacity per base station. • Superior interference mitigation The inherent spatial filtering of the Beamforming technology and the unique dynamic interference handling capabilities ensure high-quality operation even in noisy environments. • Cost effective The increased addressable market per base station, coupled with the ability to use standard off-the-shelf Wi-Fi CPEs enabling superior indoor penetration, and providing the lowest cost per line solution. • Carrier grade Robust and weather-proof IP-67 platform, designed to withstand extreme weather conditions.
  • 9.  Indoor Repeater – WCPE 2.4 The WCPE-2400 is a high performance indoor Wi-Fi CPE operating in 2.4 GHz unlicensed band. Combining unique true spatially adaptive Beamforming, 802.11n 2x2:2 MIMO with two spatial data streams, high transmit power and sensitive receiver the WCPE-2400 delivers superior long range, indoor penetration and capacity. The WCPE-2400 is optimal for offering Wireless broadband Internet services to residential and SME users. IT is part of end-to-end solution with base stations, CPEs, backhauling solutions and management. WCPE end-to-end portfolio enables the most cost-effective Wi-Fi networks with enhanced radio performances, and high quality of service. Features and Benefits • Wireless 802.11n technology The most advanced wireless networking technology for the best range and speed. • Beamforming 802.11n, Interference Immunity WCPE combines true two-way Beamforming and interference immunity technologies, together with Wi-Fi 802.11n 2x2:2 MIMO, delivering the best capacity and coverage, with speeds of up to 300Mbps. • Superior indoor coverage High-power transmission and reception sensitivity. • Three modes of operation Client bridge (CB), Client router with NAT (CR) and Dual-Zone (repeater) modes • Straightforward performance upgrades Enabled by replacing the default detachable antenna with a higher gain antenna • Cost effective solution Offers a complete and cost effective wireless broadband solution, together with the BST-2400 base stations • Desktop and Window mounting options kit Included in the package are easy to install kits for, ensures easy user desktop and window installation, thereby optimizing maximizing network performance and user satisfaction
  • 10.  MyPBX server • All you need in one system MyPBX U100 is a 1U rack mount model IP PBX for up to 100 users. Internally, it supports network access to ISDN BRI, PSTN, GSM/UMTS and VoIP. High performance, stability and compatibility, combined with rich functionality make MyPBX U100 perfectly suited for your business communication. • Billing System Billing System caters for the growing need of billing solutions that can efficiently monitor the calls and maintain record of each call received/transferred by IP-PBX. Billing System can charge and recharge extensions and conduct analysis on the basis of statistics. Both prepaid and postpaid are supported. Flexible rate settings and detailed records make it extremely easy for enterprise to monitor charges, spot misuse, and enhance efficiency. With Billing System, call accounting are just clicks away.  IP DECT Phone Wireless Yealink is a SIP Cordless Phone System designed for small business and SoHo who are looking for immediate cost saving but scalable SIP-based mobile communications system. Combining the benefits of wireless communication with rich business features of Voice over IP telephony, User can benefit from freedom of movement, lifelike voice communications, multi-tasking convenience, professional features like intercom, transfer, call forward, 3-way conferencing, PoE etc. This system works with widely-known Broadsoft, Asterisk, 3CX and supports quick and easy configuration.  Desktop IP Phone Is a next generation small-to-medium business IP phone that features single SIP account, up to 2 call appearances, a 128x40 graphical LCD, 3 XML programmable context-sensitive soft keys, dual network ports with integrated PoE (GXP1165 only), 3-way conference, and Electronic Hook Switch (EHS) with Plantronics headsets. The GXP1160/1165 delivers superior audio quality, rich and leading edge telephony features, personalized information and customizable application service, automated provisioning for easy deployment, advanced security protection for privacy, and broad interoperability with most 3rd party SIP devices and leading SIP/NGN/IMS platforms. It is a perfect choice for small-to-medium businesses looking for a high quality, feature rich IP phone with highly affordable cost.
  • 11. Wireless Network  2.4 Sector Wifi Base Station 120° Coverage Content: Base Station 120° sector, Power over Ethernet Injector Kit, Cabling P30,000 each  Indoor Repeater – WCPE 2.4 Content: WCPE, Cabling P3000 each Voice Network  MyPBX server P8000 each  IP DECT Phone Wireless P1700 each  Desktop IP Phone P1300 each * All prices exclude 12% VAT, Voice channel no monthly charge, International call rates on request.
  • 12. • 120° Sector Wireless Distribution Chief’s Camp Baines Camp Stanley’s Camp
  • 13. Chief’s Camp • 2x 120° Base Stations • WCPE for each client room and required operations area • MyPBX • 1x IP DECT Phone Wireless for Manager • Desktop IP Phone for each client room and required operations area • 1x Voip Channel Baines Camp • 1x 120° Base Stations • WCPE for each client room and required operations area • MyPBX • 1x IP DECT Phone Wireless for Manager • Desktop IP Phone for each client room and required operations area • 1x Voip Channel Stanley’s Camp • 2x 120° Base Stations • WCPE for each client room and required operations area • MyPBX • 1x IP DECT Phone Wireless for Manager • Desktop IP Phone for each client room and required operations area • 1x Voip Channel
  • 14. Option 1 – Once off installation • Per km travel P4.50 • Per 100km travel time P120 • 1x Base Station P1500 • 1x WCPE & Voip phone P500 • Voip PBX setup P2000 Option 2 – Service Level Agreement • Fix monthly cost • Implementation of Network • 24/7 network Support and IT Support includes telephonic, Instant messaging and remote login assistance to site. • On site support – Max 4 technician day’s per-month – Thereafter P1500, per day on site, transport to camps and accommodation to be provided. This on site support is by request and will be in response to specific IT, Wireless Network or VoIP issues that require urgent attention. The response time in this regard, will be 36 hours to Camps from when the call was logged. • Network Monitoring – Conduct monitoring of the network infrastructure to assess network stability • Preventative Maintenance – For applications considered critical (i.e., a criticality level of high) by Sanctuary and when corrective maintenance activities are low, work will be conducted up to the level of effort identified, to analyse and take steps to prevent potential problems. • Assistance with Application Usage – Advice about or education on how to use applications, including completing transactions, creating users within or for an application, or on the purpose of an application.
  • 15. • Root-Cause Analysis—Analysis of the root causes of problems. Problems will be reviewed to determine their root causes, measures will be taken to correct the sources of the problems. Investigating for the existence of spyware, malware and viruses and taking corrective measures to restore a “clean” environment within the network. • Bug Fixes—Defined, as the emergency repair of any system operation that does not comply with the current system specification. This includes system errors, "hung" or halted screens, or unexpected results within the system that render it unusable for the purpose for which it was designed. • Desktop Maintenance – This will include the following:  Update on any newly tested Service Packs.  Updates and testing of Anti-Virus Software.  Removing of unnecessary program files and temp files.  Removal of any spyware located on the Desktop machines.  Confirming that there is internet connectivity from all desktop computers.  Software monitoring and upgrades. • VOIP Maintenance–To ensure that all hardware is functioning optimally. • Wireless Network–To ensure that all hardware is functioning optimally. • VOIP Server – Monitoring and maintaining.
  • 16. • Once the network is in place, each department will be trained specifically for their position within the organization. To ensure smooth operations. • Managers to be taught basic trouble shooting to assist in remote support. • Basic LAN setup to assist in supporting clients connectivity.
  • 17. Our selection of equipment is determined by the layout of the camps, the challenging surrounding dense vegetation and the natural causes preventing stable networks. Other products are available on the market at better pricing, but it entails addition outdoor equipment installations at each room as it doesn’t offer the same NLOS capability with quality assurance, putting assets at risk of being hindered by the wild life.
  • 18. Tuscany Telecom hereby would like to thank you for taking the time to review our proposal. We looking forward to doing business and assisting in giving your clients a life time experience in the wild with the required needs of communicating. If you require further information on other technologies, please feel free to contact us for assistance. Yours Sincerely, Contact Us: Waldo Botha - +267 734 77588 - waldo@tuscany-tele.com Annemie Botha - +267 762 84333 - annemie@tuscany-tele.com