This document provides an overview and goals for a network and system upgrade project for a two-location ambulance service in central Tennessee. The goals are to implement centralized file storage, automated backup monitoring, a dedicated VPN between locations, remote access, automated call and radio recording, new wiring and phones at a new office location, a dedicated application server, and redundant internet access. A diagram is also included showing the proposed network layout and connections between the two locations.

1. Network and System Overview
1

2. Overview
The client is a small two-location non-emergency ambulance service in central Tennessee.
Goals for the project:
-Centralized file storage
-Automated backup and workstation health monitoring
-Remote access (sys admin and business leadership)
-Dedicated VPN between locations
-Automated call and radio (Nextel recording)
-Wire new office location for phone and data (dual data and 8 line voice)
-Dedicated application server for dispatch tracking and billing
-Redundant internet access for each location
-Minimized deployment costs and user downtime (both businesses are 24X7)
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3. Services
1 and 1 Google Apps
Overview: Overview:
Web host and site registration Google Apps runs email, calendar, and contacts for the domain.
OpenDNS DynDNS
Overview: Overview:
OpenDNS servers replace the ISPs servers in DynDNS allows a user to use a customer domain name
the router. When combined with a personal and point that to a certain IP address.
account, OpenDNS allows the end user to filter
content and websites.
3

4. Services
Real VNC
Overview:
Free software that runs on each PC. Allows
remote operation and screen viewing.
From any PC, launch VNC viewer. Key in the IP
address of the PC you’d like to see/control. Key
in the password. Note that this does not blank
the screen of the machine you’re controlling.
4

5. Internet
Internet
Secure Connection:
Full Time VPN
Chattanooga
Chattanooga Tullahoma
Tullahoma
Office
Office Office
Office
Software VPN
Chattanooga Router
192.168.1.1 Tullahoma Router
192.168.2.1
SEA_Server2003
192.168.1.203
Tullahoma_Dispatch
Mobile Clients 192.168.2.19
Chattanooga_Dispatch SEA-Fileserver
192.168.1.15 192.168.1.205
Jamie’s PC Manager’s Printer Tullahoma-Dispatch DEBBIES-PC
192.168.1.11 192.168.1.10 192.168.2.12 192.168.2.11
DC6ZDTJ2 DC6ZDTJ1
(HR office) (Sonia)
192.168.1.14 192.168.1.12 TIMECLOCK
192.168.2.10
CHATT-
Chatt Timeclock DISPATCH
192.168.1.16 192.168.1.17
Jamie’s Laptop Mechanic’s Laptop Randy’s Laptop
192.168.1.22 192.168.1.20 192.168.1.23
D3Y78X91
(back up )
9MDM771 B38SP31 5
(Call Recording) (Dispatch Backup)
192.168.1.13 192.168.1.13 192.168.1.18

6. Power
6-hole jacks
Router Switch 3A & 3B
Server(s)
1 2 Modems
Documentation
3 4
5 6
7 8
Phone Lines In Patch Panel
(with Wall Jacks)
Telecom Distribution
Coax Distribution
Parts and Cable Storage
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7. Wire/Jack Designation:
Digit 1: Room number (0-9)
Bay Area
Digit 2: Jack location (A-D)
Digit 3: V=voice (phone),
4-cable
D=Data (network) Drop
Digit 4: Line or connection
number. Data is 1-2, Voice is Storage
1-8.
6 Hole Single
A Coax
Jack Layout B Service Director
2 Hole
C 6 Hole
6 Hole 6 Hole 6 Hole Single
A
6 Hole 6 Hole
A B A
Coax
A
D1 D2 B Technology Restroom Restroom Storage
6 Hole
Dispatch
V1,V2 V3,V4 Break Room
C A
6 Hole
Ethernet
6 Hole
Single
Single 6 Hole
A C
Coax A
6 Hole
C A
D B
V5,V6 V7,V8
6 Hole
Reception 6 Hole Single
Conference
6 Hole
Single
6 Hole
6 Hole
Executive Director
Coax
6 Hole
Single
Coax
B B
Coax
B
6 Hole C C 6 Hole 6 Hole
7