The document discusses the supermarket market in the Netherlands and Belgium. It provides statistics on population size, household trends, economic outlook, and key competitors in each country. The supermarket sector is facing low growth, high promotional activity, and increasing private label share. Consumers are shopping more strategically for lower prices and promotions. This forces retailers to focus on price competition and expanding their private label assortments. The document also presents an overview of GranFood, a food importer and distributor in the Netherlands, including its history, focus, and financial details.
Ehip1 caring through-sharing the-e health-landscape dirk de langhe veronique ...imec.archive
The document discusses trends in healthcare and the potential for eHealth to help address challenges in the industry. It notes that the world population is growing and aging, placing more demands on healthcare systems. New technologies are needed to help improve quality of care, access, and efficiency. eHealth aims to transform healthcare through more integrated and collaborative systems that support prevention, early diagnosis, and targeted treatments. This can help move healthcare from a focus on treating late-stage disease to emphasizing early health and wellness. However, key issues around standards, funding, change management, privacy, and coordination of innovation still need to be addressed for eHealth to realize its full potential.
The document reviews the accuracy of predictions made in Jones Lang LaSalle's 2000 report "Retail Futures, 2010". It finds that many of the key socio-economic trends predicted came to pass, including continued income polarization in the UK, the impacts of globalization, and the emergence of experiences retailing. However, it underestimated the impacts of new technologies and the internet, growth in consumer credit, and impulse purchasing behaviors. The document analyzes how accurate the predictions were for 10 socio-economic trends that shaped retail between 2000-2010.
Tele2 reported financial results for the third quarter of 2010. Total customer base exceeded 30 million, with net intake of 1.3 million customers in the quarter. Net sales grew 2% year-over-year, while currency-adjusted net sales grew 6%. EBITDA grew 13% year-over-year and EBITDA margin was 28%. Mobile revenues in Sweden grew 10% driven by a strong shift to smartphones. Tele2 aims for long-term mobile EBITDA margin of at least 35% and ROCE of at least 20% across operations.
This document discusses knowledge sharing between different country groups at a company. Group 1 from Holland, Italy and Spain shared details on tools and processes for planning, sales, marketing and trade marketing. Group 2 from Spain and Italy shared approaches for selling to customers, influencing customers, negotiating with customers and performing customer visits. The document ends with potential action plans to strengthen account management in Italy and Spain based on learnings from Holland.
The document provides an overview of Enel SpA's 2011 results and 2012-2016 strategic plan. Key points include:
1) Enel reported a 1.4% increase in EBITDA for 2011 to €17.7 billion, though net income declined 5.5% to €4.1 billion due to higher taxes.
2) The strategic plan outlines macroeconomic assumptions for mature and growth markets and focuses on priorities like efficiencies in mature markets and growth in emerging markets.
3) The plan expects challenges in 2012 from declining demand in Italy, Spain, and mature markets as well as overcapacity issues, while forecasting organic growth to boost profitability in Latin America.
bChannels buying behaviour of micro businessesbChannels
Nine out of ten small businesses in Europe have fewer than ten employees (micro businesses). Micro businesses represent over 90% of all businesses and employ around 30% of the workforce. They generate approximately 20% of economic value. While many micro business owners want to remain small, trends show they are well-structured to withstand economic downturns and adopt new technologies like social media and online tools. Micro businesses tend to choose technology based on price and recommendations from colleagues over marketing. They will increasingly buy services and use business-oriented vendors and resellers as they grow beyond sole proprietorships.
Electrolux Presentation SEB Enskilda Capital Goods Seminar 2011Electrolux Group
This document discusses Electrolux's priorities for creating shareholder value. It outlines Electrolux's historical performance on metrics like return on invested capital, capital turnover, return on net assets, and sales growth. It then discusses strategies for accelerating growth, including expanding in emerging markets through acquisitions like CTI in Chile and Argentina and the Olympic Group in Egypt and the Middle East. Both acquisitions provide access to high-growth markets and strengthen Electrolux's positions in Latin America and the MENA region.
The document discusses the fast-moving consumer goods (FMCG) sector in India. It notes that FMCG is the fourth largest sector in the Indian economy, with a total market size of about $17.6 billion. Food and beverages account for 43% of the FMCG market, while personal care accounts for 23%. Major players in the FMCG sector include Hindustan Unilever Limited, ITC Limited, Nestle India, Dabur India, and Britannia Industries. The Indian government recognizes the food processing and agro industries as priority sectors. Rural India represents a significant growth opportunity for FMCG companies.
Ehip1 caring through-sharing the-e health-landscape dirk de langhe veronique ...imec.archive
The document discusses trends in healthcare and the potential for eHealth to help address challenges in the industry. It notes that the world population is growing and aging, placing more demands on healthcare systems. New technologies are needed to help improve quality of care, access, and efficiency. eHealth aims to transform healthcare through more integrated and collaborative systems that support prevention, early diagnosis, and targeted treatments. This can help move healthcare from a focus on treating late-stage disease to emphasizing early health and wellness. However, key issues around standards, funding, change management, privacy, and coordination of innovation still need to be addressed for eHealth to realize its full potential.
The document reviews the accuracy of predictions made in Jones Lang LaSalle's 2000 report "Retail Futures, 2010". It finds that many of the key socio-economic trends predicted came to pass, including continued income polarization in the UK, the impacts of globalization, and the emergence of experiences retailing. However, it underestimated the impacts of new technologies and the internet, growth in consumer credit, and impulse purchasing behaviors. The document analyzes how accurate the predictions were for 10 socio-economic trends that shaped retail between 2000-2010.
Tele2 reported financial results for the third quarter of 2010. Total customer base exceeded 30 million, with net intake of 1.3 million customers in the quarter. Net sales grew 2% year-over-year, while currency-adjusted net sales grew 6%. EBITDA grew 13% year-over-year and EBITDA margin was 28%. Mobile revenues in Sweden grew 10% driven by a strong shift to smartphones. Tele2 aims for long-term mobile EBITDA margin of at least 35% and ROCE of at least 20% across operations.
This document discusses knowledge sharing between different country groups at a company. Group 1 from Holland, Italy and Spain shared details on tools and processes for planning, sales, marketing and trade marketing. Group 2 from Spain and Italy shared approaches for selling to customers, influencing customers, negotiating with customers and performing customer visits. The document ends with potential action plans to strengthen account management in Italy and Spain based on learnings from Holland.
The document provides an overview of Enel SpA's 2011 results and 2012-2016 strategic plan. Key points include:
1) Enel reported a 1.4% increase in EBITDA for 2011 to €17.7 billion, though net income declined 5.5% to €4.1 billion due to higher taxes.
2) The strategic plan outlines macroeconomic assumptions for mature and growth markets and focuses on priorities like efficiencies in mature markets and growth in emerging markets.
3) The plan expects challenges in 2012 from declining demand in Italy, Spain, and mature markets as well as overcapacity issues, while forecasting organic growth to boost profitability in Latin America.
bChannels buying behaviour of micro businessesbChannels
Nine out of ten small businesses in Europe have fewer than ten employees (micro businesses). Micro businesses represent over 90% of all businesses and employ around 30% of the workforce. They generate approximately 20% of economic value. While many micro business owners want to remain small, trends show they are well-structured to withstand economic downturns and adopt new technologies like social media and online tools. Micro businesses tend to choose technology based on price and recommendations from colleagues over marketing. They will increasingly buy services and use business-oriented vendors and resellers as they grow beyond sole proprietorships.
Electrolux Presentation SEB Enskilda Capital Goods Seminar 2011Electrolux Group
This document discusses Electrolux's priorities for creating shareholder value. It outlines Electrolux's historical performance on metrics like return on invested capital, capital turnover, return on net assets, and sales growth. It then discusses strategies for accelerating growth, including expanding in emerging markets through acquisitions like CTI in Chile and Argentina and the Olympic Group in Egypt and the Middle East. Both acquisitions provide access to high-growth markets and strengthen Electrolux's positions in Latin America and the MENA region.
The document discusses the fast-moving consumer goods (FMCG) sector in India. It notes that FMCG is the fourth largest sector in the Indian economy, with a total market size of about $17.6 billion. Food and beverages account for 43% of the FMCG market, while personal care accounts for 23%. Major players in the FMCG sector include Hindustan Unilever Limited, ITC Limited, Nestle India, Dabur India, and Britannia Industries. The Indian government recognizes the food processing and agro industries as priority sectors. Rural India represents a significant growth opportunity for FMCG companies.
The Re-structured updated presentation as of march 2013. How Retail is changing and how retailes should and could act. Inspiring presentation of 45 minutes Highly interactive and providing lost of ideas for your business.
The document summarizes Mitel's move towards hosted unified communications solutions. It discusses key market drivers like mobility, cloud/virtualization, and unified communications that are pushing businesses to adopt hosted UC. The document outlines the advantages of Mitel and TalkTalk Business' hosted UC solution, which provides all the features of an on-premise UC solution in a hosted environment with benefits like subscription pricing, simplified management, and business continuity. It asks readers three key questions to consider when evaluating a move to hosted UC with Mitel and TalkTalk Business.
This document provides key figures about L'Oreal, the world's largest cosmetics company, and discusses its category management approach. L'Oreal has over 130 countries, 67,500 employees, 23 international brands, and 17.5 billion euros in sales in 2008. It operates in four distribution channels and has a diverse brand portfolio. L'Oreal aims to double its consumer base through innovation, globalization, and strategic initiatives. Category management is important for understanding shoppers, categories, and partners to develop the beauty department and drive growth.
The document summarizes a seminar on financial innovation in Belgium. It provides an agenda for presentations on investing in the Belgian financial sector, unique tax incentives in Belgium, financial innovation in Europe, and US investment perspectives in Belgium. A presentation by Filip Dierckx discusses Belgium's open, international banking sector which is dominated by foreign banks yet still contributes strongly to the domestic and European economies. Albert Wolfs was scheduled to present on unique tax incentives available for foreign investments in Belgium.
Revision Special Webinar on the UK Economy (May 2018)tutor2u
Eight years after the trough in output following the Global Financial Crisis, the UK economy is slowing down. Demand, output and jobs have been resilient in the two years since the June 2016 Brexit vote – the economy did not “fall off the cliff” as many feared. And the strength of the labour market has been a notable achievement for the Government. But there are now growing signs of a softening in growth in the UK even though the world economy is picking up quite strongly. How much further does the expansion in output have to go before risks of recession emerge once more. In 2018 Britain will be one of the slowest-growing, if not *the* slowest-growing economy in the G20.
The document discusses the move to hosted unified communications solutions. It provides an overview of Mitel, a leading provider of business communications and collaboration solutions. Key drivers in the market include unified communications and collaboration, mobility allowing freedom to work anywhere, and cloud/hosted/virtualization offerings. Mitel is positioned to benefit from these trends with its portfolio of on-site and hosted unified communications solutions.
The document summarizes banking industry performance in 2010 following the financial crisis. Key points include:
- Global banking market capitalization increased 10% in 2010, recovering further from the crisis but remaining below pre-crisis levels.
- Total shareholder returns for banks fell from 47.1% in 2009 to 6% in 2010, below the all-industry average, with emerging markets performing best.
- Five of the top ten largest banks by market cap were from emerging markets, including four from China, highlighting the strength of emerging market banks.
- For the first time since the crisis, all major banking markets were profitable, with Switzerland having the highest returns, though profitability declined in Spain and was
This document summarizes the financial results and outlook for Lotus Bakeries in 2011 and 2012. In 2011, net sales increased 4.1% to €275.6 million driven by growth across key markets. REBIT increased 4% to €36.4 million. For 2012, investments of €18 million are planned to modernize gingerbread production facilities in Geldrop and Sintjohannesga. A new headquarters will also be built in Lembeke.
This document is a 129-page global retail report from March 2011 that provides key findings and trends about retail markets in 38 countries worldwide. It covers retail sales figures, major retailers, and retail sales indices for each country from 2009-2010. The report is produced by yStats.com, a market research firm based in Hamburg, Germany that researches international markets and competitors across various industries. It sells single user, site, and global licenses for this report and others.
This 129-page report from yStats.com provides an overview of retail market trends in 38 countries worldwide. It includes key findings on retail sales figures and growth forecasts for countries like the US, China, Germany, and Brazil. The report also examines trends in sectors like e-commerce, discount retail, and consumer goods. It aims to inform strategic decisions by providing secondary market research data in an objective manner.
HLEG thematic workshop on Measuring Inequalities of Income and Wealth, Facund...StatsCommunications
Presentation at the HLEG thematic workshop on Measuring Inequalities of Income and Wealth, 15-16 September 2015, Berlin, Germany, http://oe.cd/hleg-workshop-inequalities-income-and-wealth
Philips is a global company founded in 1891 headquartered in Amsterdam that is leading in health and well-being. It has 120,000 employees worldwide operating in over 100 countries across three main sectors: Healthcare, Lighting, and Consumer Lifestyle. Philips' mission is to create meaningful innovations that improve people's health and well-being. It achieves this through gaining deep insights into user needs, transforming these insights into innovations through diverse perspectives, and validating solutions with end-users.
The document outlines the UK government's industrial strategy to promote partnership between government and industry. It discusses the need for the strategy due to changes in the global economy and the UK's relative position. The strategy focuses on strategic partnerships in key sectors like aerospace, offshore wind, and construction. Progress to date includes commitments in life sciences, automotive investments, technology investments, improving access to finance, procurement, and skills. The overall goal is to promote long term growth through these partnerships and investments.
Triodos Bank is a true values-driven bank. The mission of the bank is to make money work for positive social, environmental and cultural change. Banking for a better world.
This document provides financial information and analysis for a gearbox manufacturing company from 2007-2010. It outlines the company's mission and vision statements. It then provides sales revenue, quantity sold, price, and EBIT data by year for the company overall and by region. Charts visualize the trends in these metrics from 2007-2010. The document identifies problems the company faces and opportunities for growth. It proposes goals and strategies for 2011-2013 to address issues and grow market share, including increasing prices and sales commissions. The summary focuses on outlining the key issues identified and goals proposed to address them over the next few years.
[Challenge:Future] Heal the World!: Make.it.WORKChallenge:Future
This document outlines a team's brainstorming efforts to address unemployment in France. It identifies several contributing factors to high youth unemployment rates, including economic crises, outsourcing, and lack of available jobs. The team proposes several solutions, such as promoting French industries like luxury goods, food, agriculture and tourism; requiring all internships and jobs to provide pay; using experienced senior workers to train youth; and increasing investment in research to create new jobs. Feedback from others validated that the team identified the key issues and had a realistic vision, and one company agreed to pilot some of the proposed solutions in order to reduce youth unemployment.
Michael Relich Social Intelligence Customer Case: Guesssmics2011
1) GUESS operates several fashion brands targeting different demographics through over 1,400 retail stores globally.
2) The company is currently investing in digital marketing including mobile apps, social media initiatives, and an early adopter program to personalize the social experience.
3) The goals of these initiatives are to increase brand awareness, customer loyalty, cross-marketing opportunities, and return on investment, with targets of 250,000 early adopters in the first year.
[Challenge:Future] Heal the World!: Make.it.WORKChallenge:Future
This document outlines a team's brainstorming efforts to address unemployment in France. It identifies high youth and senior unemployment rates and discusses contributing factors like economic crises, outsourcing, and lack of available jobs. The team proposes solutions like promoting French industries, increasing funding for research, requiring paid internships, and using senior workers to train youth. Feedback indicated the team addressed key issues and had a realistic vision, while one company is already applying some of their ideas successfully.
The year 2011 closes with positive indicators for hotel business throughout the European Union, with an average of 5.5% growth in the RevPAR as a result of increased
occupancy combined with growth in average daily rates.
And yet, the dynamic that was seen until Spring 2011 slowed in the last quarter, ending on a first decline last December.
Europe is facing the challenge of renewing its hotel supply and of taking back control over distribution by the hotel operators.
The document discusses a lab's planning process to improve collaboration between marketing and sales departments. It focuses on reviewing key performance indicators and action plans to better serve customers. The lab aims to standardize reporting, introduce customer priorities, test customer events, and conduct competitive benchmarking to ensure continuous improvement.
The document discusses strategies for selling new products, influencing customers, and negotiating with customers. It recommends planning visits to customers' offices to generate trials of new products. It suggests influencing customers by inviting them to presentations and social events to build relationships. It also advises negotiating by offering value beyond just price cuts, like providing market information, and getting something in return for any concessions made to customers.
The Re-structured updated presentation as of march 2013. How Retail is changing and how retailes should and could act. Inspiring presentation of 45 minutes Highly interactive and providing lost of ideas for your business.
The document summarizes Mitel's move towards hosted unified communications solutions. It discusses key market drivers like mobility, cloud/virtualization, and unified communications that are pushing businesses to adopt hosted UC. The document outlines the advantages of Mitel and TalkTalk Business' hosted UC solution, which provides all the features of an on-premise UC solution in a hosted environment with benefits like subscription pricing, simplified management, and business continuity. It asks readers three key questions to consider when evaluating a move to hosted UC with Mitel and TalkTalk Business.
This document provides key figures about L'Oreal, the world's largest cosmetics company, and discusses its category management approach. L'Oreal has over 130 countries, 67,500 employees, 23 international brands, and 17.5 billion euros in sales in 2008. It operates in four distribution channels and has a diverse brand portfolio. L'Oreal aims to double its consumer base through innovation, globalization, and strategic initiatives. Category management is important for understanding shoppers, categories, and partners to develop the beauty department and drive growth.
The document summarizes a seminar on financial innovation in Belgium. It provides an agenda for presentations on investing in the Belgian financial sector, unique tax incentives in Belgium, financial innovation in Europe, and US investment perspectives in Belgium. A presentation by Filip Dierckx discusses Belgium's open, international banking sector which is dominated by foreign banks yet still contributes strongly to the domestic and European economies. Albert Wolfs was scheduled to present on unique tax incentives available for foreign investments in Belgium.
Revision Special Webinar on the UK Economy (May 2018)tutor2u
Eight years after the trough in output following the Global Financial Crisis, the UK economy is slowing down. Demand, output and jobs have been resilient in the two years since the June 2016 Brexit vote – the economy did not “fall off the cliff” as many feared. And the strength of the labour market has been a notable achievement for the Government. But there are now growing signs of a softening in growth in the UK even though the world economy is picking up quite strongly. How much further does the expansion in output have to go before risks of recession emerge once more. In 2018 Britain will be one of the slowest-growing, if not *the* slowest-growing economy in the G20.
The document discusses the move to hosted unified communications solutions. It provides an overview of Mitel, a leading provider of business communications and collaboration solutions. Key drivers in the market include unified communications and collaboration, mobility allowing freedom to work anywhere, and cloud/hosted/virtualization offerings. Mitel is positioned to benefit from these trends with its portfolio of on-site and hosted unified communications solutions.
The document summarizes banking industry performance in 2010 following the financial crisis. Key points include:
- Global banking market capitalization increased 10% in 2010, recovering further from the crisis but remaining below pre-crisis levels.
- Total shareholder returns for banks fell from 47.1% in 2009 to 6% in 2010, below the all-industry average, with emerging markets performing best.
- Five of the top ten largest banks by market cap were from emerging markets, including four from China, highlighting the strength of emerging market banks.
- For the first time since the crisis, all major banking markets were profitable, with Switzerland having the highest returns, though profitability declined in Spain and was
This document summarizes the financial results and outlook for Lotus Bakeries in 2011 and 2012. In 2011, net sales increased 4.1% to €275.6 million driven by growth across key markets. REBIT increased 4% to €36.4 million. For 2012, investments of €18 million are planned to modernize gingerbread production facilities in Geldrop and Sintjohannesga. A new headquarters will also be built in Lembeke.
This document is a 129-page global retail report from March 2011 that provides key findings and trends about retail markets in 38 countries worldwide. It covers retail sales figures, major retailers, and retail sales indices for each country from 2009-2010. The report is produced by yStats.com, a market research firm based in Hamburg, Germany that researches international markets and competitors across various industries. It sells single user, site, and global licenses for this report and others.
This 129-page report from yStats.com provides an overview of retail market trends in 38 countries worldwide. It includes key findings on retail sales figures and growth forecasts for countries like the US, China, Germany, and Brazil. The report also examines trends in sectors like e-commerce, discount retail, and consumer goods. It aims to inform strategic decisions by providing secondary market research data in an objective manner.
HLEG thematic workshop on Measuring Inequalities of Income and Wealth, Facund...StatsCommunications
Presentation at the HLEG thematic workshop on Measuring Inequalities of Income and Wealth, 15-16 September 2015, Berlin, Germany, http://oe.cd/hleg-workshop-inequalities-income-and-wealth
Philips is a global company founded in 1891 headquartered in Amsterdam that is leading in health and well-being. It has 120,000 employees worldwide operating in over 100 countries across three main sectors: Healthcare, Lighting, and Consumer Lifestyle. Philips' mission is to create meaningful innovations that improve people's health and well-being. It achieves this through gaining deep insights into user needs, transforming these insights into innovations through diverse perspectives, and validating solutions with end-users.
The document outlines the UK government's industrial strategy to promote partnership between government and industry. It discusses the need for the strategy due to changes in the global economy and the UK's relative position. The strategy focuses on strategic partnerships in key sectors like aerospace, offshore wind, and construction. Progress to date includes commitments in life sciences, automotive investments, technology investments, improving access to finance, procurement, and skills. The overall goal is to promote long term growth through these partnerships and investments.
Triodos Bank is a true values-driven bank. The mission of the bank is to make money work for positive social, environmental and cultural change. Banking for a better world.
This document provides financial information and analysis for a gearbox manufacturing company from 2007-2010. It outlines the company's mission and vision statements. It then provides sales revenue, quantity sold, price, and EBIT data by year for the company overall and by region. Charts visualize the trends in these metrics from 2007-2010. The document identifies problems the company faces and opportunities for growth. It proposes goals and strategies for 2011-2013 to address issues and grow market share, including increasing prices and sales commissions. The summary focuses on outlining the key issues identified and goals proposed to address them over the next few years.
[Challenge:Future] Heal the World!: Make.it.WORKChallenge:Future
This document outlines a team's brainstorming efforts to address unemployment in France. It identifies several contributing factors to high youth unemployment rates, including economic crises, outsourcing, and lack of available jobs. The team proposes several solutions, such as promoting French industries like luxury goods, food, agriculture and tourism; requiring all internships and jobs to provide pay; using experienced senior workers to train youth; and increasing investment in research to create new jobs. Feedback from others validated that the team identified the key issues and had a realistic vision, and one company agreed to pilot some of the proposed solutions in order to reduce youth unemployment.
Michael Relich Social Intelligence Customer Case: Guesssmics2011
1) GUESS operates several fashion brands targeting different demographics through over 1,400 retail stores globally.
2) The company is currently investing in digital marketing including mobile apps, social media initiatives, and an early adopter program to personalize the social experience.
3) The goals of these initiatives are to increase brand awareness, customer loyalty, cross-marketing opportunities, and return on investment, with targets of 250,000 early adopters in the first year.
[Challenge:Future] Heal the World!: Make.it.WORKChallenge:Future
This document outlines a team's brainstorming efforts to address unemployment in France. It identifies high youth and senior unemployment rates and discusses contributing factors like economic crises, outsourcing, and lack of available jobs. The team proposes solutions like promoting French industries, increasing funding for research, requiring paid internships, and using senior workers to train youth. Feedback indicated the team addressed key issues and had a realistic vision, while one company is already applying some of their ideas successfully.
The year 2011 closes with positive indicators for hotel business throughout the European Union, with an average of 5.5% growth in the RevPAR as a result of increased
occupancy combined with growth in average daily rates.
And yet, the dynamic that was seen until Spring 2011 slowed in the last quarter, ending on a first decline last December.
Europe is facing the challenge of renewing its hotel supply and of taking back control over distribution by the hotel operators.
The document discusses a lab's planning process to improve collaboration between marketing and sales departments. It focuses on reviewing key performance indicators and action plans to better serve customers. The lab aims to standardize reporting, introduce customer priorities, test customer events, and conduct competitive benchmarking to ensure continuous improvement.
The document discusses strategies for selling new products, influencing customers, and negotiating with customers. It recommends planning visits to customers' offices to generate trials of new products. It suggests influencing customers by inviting them to presentations and social events to build relationships. It also advises negotiating by offering value beyond just price cuts, like providing market information, and getting something in return for any concessions made to customers.
The document discusses ways an international fertilization lab could improve after learning from its first two days of operations. It proposes focusing more on customer needs through multidisciplinary teams assigned to top customers and setting quarterly priorities. Knowledge sharing would increase through monthly internal meetings and a blog, as well as quarterly external meetings with sales teams. Progress would be tracked using key performance indicators beginning in October 2010.
The document discusses a lab's planning process to improve collaboration between marketing and sales departments. It focuses on reviewing key performance indicators and action plans to better serve customers. The lab aims to standardize reporting, introduce customer priorities, test customer events, and conduct competitive benchmarking to ensure continuous improvement.
This document provides an overview of Cross Fertilization International Lab's key account management structure and processes in the Netherlands and Belgium. It outlines their sales model and organization, including details on their most important customers such as AH, Superunie, Bijeen, Jumbo, and major Belgian retailers. Key elements include their account management approach, category management processes, promotional planning, sales forecasting, and forward buying controls.
The document discusses Star company's sales and account management model in Italy. Star has a turnover of 250 million euros and competes in an overall market of 2.5 billion euros. It has a complex business with many categories and stock-keeping units. Star's main competitors are large multinational companies like Unilever and Nestle as well as local brands. The Italian retail market is fragmented with many buying groups and retailers. Star's key customers account for 75% of its turnover. It manages these customers through a matrix structure with both national account managers and regional teams.
The document summarizes the sales and market situation in Spain for GBST in 2010. It describes the economic crisis and slow market growth. It discusses GBST's market share performance and key issues in different categories. It also outlines the strategic approach and organizational structure for 2011-2013, focusing on boosting existing categories, developing new solutions, and prioritizing key strategic customers and the proximity channel.
The document outlines the agenda for a two-day management presentation and onboarding event for new employees at Pepsico. Day one includes activities like identifying which Pepsico product participants relate to, designing a new product, identifying products by taste and smell, lunch with top management, discussing company values, and performing a lyric about Pepsico. Day two covers reflecting on day one experiences, a human resources question and answer session, breakfast with alumni, a Pepsico trivia game, leaving advice for future new employees, and another lunch with management.
El documento presenta el programa de dos días para los novatos de Pepsico. El primer día incluye presentaciones de la dirección, actividades para conocer los productos de Pepsico y para vivir los valores de la compañía. El segundo día continúa con revisiones de lo aprendido el día anterior, sesiones con recursos humanos, desayunos con ejecutivos senior y juegos sobre conocimientos de Pepsico.
El documento proporciona una guía detallada sobre la negociación estratégica. Explica las fases del proceso de negociación, incluida la preparación, el desarrollo y el cierre. También analiza conceptos clave como los intereses, el poder, la comunicación y las tácticas que se pueden utilizar durante las negociaciones. El objetivo final es alcanzar un acuerdo mutuamente beneficioso mediante la gestión adecuada de las relaciones, la información y las emociones.
El documento discute la importancia de satisfacer completamente a los clientes (customer delight) para las empresas. Indica que la mera satisfacción de los clientes no es suficiente para garantizar su lealtad y rentabilidad a largo plazo. Las empresas deben esforzarse por comprender y superar constantemente las expectativas de los clientes a fin de lograr su completa satisfacción y fidelidad, lo cual genera mayores ganancias a pesar de un mayor costo inicial.
El documento discute la importancia de satisfacer completamente a los clientes (customer delight) para asegurar su lealtad y rentabilidad a largo plazo. Explica que la mera satisfacción no es suficiente y que las empresas deben enfocarse en ofrecer una experiencia que los deje completamente satisfechos. También presenta ejemplos de cómo mapear la experiencia del cliente en diferentes industrias y sectores para identificar los factores más importantes que impulsan la lealtad.
El documento resume las negociaciones entre QuatreFour y DNN sobre el volumen de compras, aportaciones fuera de factura y condiciones para Day By Quatre Four. Se identifican cuatro áreas clave de acuerdo: zona de intercambio, posición más favorable, punto de ruptura y área de acuerdo final. La zona de intercambio involucra cantidades que cada parte está dispuesta a ceder, y la posición más favorable y punto de ruptura son puntos dentro de la zona de intercambio.
Este documento presenta los objetivos de negociación con el proveedor DNN para el año 2010. Estos incluyen: 1) Lograr una diferencia de 1.6 millones de euros en condiciones a través de ahorros logísticos y de servicios de hasta 1.2 millones. 2) Obtener al menos 1 millón de euros en aportaciones fuera de factura a cambio de mayor publicidad. 3) Mantener un crecimiento mínimo del 2.95% que permita alcanzar ventas de 228.17 millones de euros.
Este documento resume los objetivos clave de la negociación con la compañía DNN Ventas. Los objetivos principales son incrementar las ventas en un 3%, mantener al menos la rentabilidad promedio en factura, y lograr 1,2 millones de euros adicionales en contribuciones fuera de factura para mejorar la rotación y presión publicitaria. También se proporcionan posibles argumentos para la negociación como aumentar la profundidad de lineal en supermercados y reducir la brecha con las aportaciones de DNN en Francia.
El documento presenta los rankings y datos financieros de una empresa de distribución minorista en España y a nivel mundial. En España es el número 2 en puntos de venta y ventas totales. Detalla los objetivos y bonificaciones para 2009 y 2010, centrándose en aumentar las ventas, márgenes y aportaciones fuera de factura, así como mejorar la satisfacción del consumidor.
El documento proporciona información financiera y operativa de Carrefour para los años 2005-2008. Los ingresos netos consolidados aumentaron de 73.060 millones de euros en 2005 a 86.967 millones en 2008. La contribución de la actividad antes de amortizaciones fue de 5.161 millones en 2008. Francia representó el 46% de la contribución de la actividad total de 3.300 millones en 2008.
El documento discute la importancia de satisfacer completamente a los clientes (customer delight) para asegurar su lealtad y rentabilidad a largo plazo. Explica que la mera satisfacción no es suficiente y que las empresas deben esforzarse por crear experiencias que deleiten a los clientes a través de un excelente servicio. También presenta ejemplos de cómo mapear la experiencia del cliente para identificar los puntos más importantes que impulsan la fidelización.
Este documento resume la información de 10 anexos sobre las ventas y operaciones minoristas de una cadena de supermercados en España y Europa. Proporciona datos sobre el número de tiendas, ventas, formatos, objetivos, incentivos y negociaciones con proveedores. Entre otros detalles, muestra las ventas por categoría de tienda, los objetivos de ventas y márgenes para 2009-2011, y los recursos y objetivos de negociación con proveedores para 2010.
1. MILAN JULY 2010 - CROSS FERTILIZATION INTERNATIONAL LAB
“SPOTTING & SHARING KEY ACCOUNT MANAGEMENT BEST IDEAS & PRACTICES”
OUR MARKET
The Netherlands
2. MILAN JUlY 2010 - CROSS FERTILIZATION INTERNATIONAL LAB
“SPOTTING & SHARING KEY ACCOUNT MANAGEMENT BEST IDEAS & PRACTICES”
OUR MARKET IN FIGURES
3. MILAN JUNE 2010 - CROSS FERTILIZATION INTERNATIONAL LAB
“SPOTTING & SHARING KEY ACCOUNT MANAGEMENT BEST IDEAS & PRACTICES”
Highlights Holland and Belgium
• 2009 16.5 mio people
• High density: 489 people per square KM Spain: 92 and Italy: 197
• 7,4 mio households (Avg size per hh: 2.23
NL • Growing number of 1 and 2 person hh (share 2009: 67%)
• Growing number of people of 65+
(share 2009: 15,0% and 2020: 20%)
• 45% of the population lives in the Western part of Holland.
• 2009: 11 mio people
• High density: 347 people per square KM
• 4.5 mio households (avg size per 2,44)
• Growing number of 1 and 2 person hh
• Growing number of people of 65+
(share 2009: 23% and 2020: 27%)
• 3 languages: Dutch, France and German
B • 3 regions:
1. VLAANDEREN 57,9 %
2. BRUSSEL 9,6 %
3. WALLONIE 32,5 %
4. MILAN JUNE 2010 - CROSS FERTILIZATION INTERNATIONAL LAB
“SPOTTING & SHARING KEY ACCOUNT MANAGEMENT BEST IDEAS & PRACTICES”
Economic situation
HOLLAND BELGIUM
Economic Growth • Economic decline in 2009 -4% • Economic decline in 2009 -5%
• First Quarter of 2010 small increase • First Quarter of 2010 increase 1%
• Expectation 2010: +1.25%
• Expectation 2011: +1.75%
Inflation • Inflation is low, 1% • Inflation is low, 1%
Consumer Confidence • Consumer Confidence -20 • Consumer Confidence -18
(in 2010 going down again, because of uncertainty) (in 2010 going up)
• Unemployment Rate is going up. • Unemployment Rate is going up.
Dec 2009: 5.6% Dec 2009: 5.0%
Est 2010: 6.0% Est 2010: 6.5%
5. MILAN JUNE 2010 - CROSS FERTILIZATION INTERNATIONAL LAB
“SPOTTING & SHARING KEY ACCOUNT MANAGEMENT BEST IDEAS & PRACTICES”
High growth rates for the supermarket branche since 2005. Growth 2009 3.4% to 31.1 billion
Euros. Prognosis for 2010 only +1.5%
Turnover Supermarkets since 2003 in billion euros
The Netherlands less spending in Food
Price war service
35
31,1 31,5
30,0
30 28,3
27,2 * 31.7
26,1 26,1 26,2
+ 5.4%
25
20
+1.5%
+3.4%
15
+6.2%
+4.0%
10 +3.9%
+0.1% +0.2%
5
prognosis
0
2003 2004 2005 2006 2007 2008 2009 2010
*based on 53 weeks
6. MILAN JUNE 2010 - CROSS FERTILIZATION INTERNATIONAL LAB
“SPOTTING & SHARING KEY ACCOUNT MANAGEMENT BEST IDEAS & PRACTICES”
Number of supermarkets quite stable. 2009: 4804 outlets. Growth for bigger stores, but
number of very big supermarkets is limited and stable (only 49 stores of 2500 square M +)
7. MILAN JUNE 2010 - CROSS FERTILIZATION INTERNATIONAL LAB
“SPOTTING & SHARING KEY ACCOUNT MANAGEMENT BEST IDEAS & PRACTICES”
Price war – fight for the consumer
8. MILAN JUNE 2010 - CROSS FERTILIZATION INTERNATIONAL LAB
“SPOTTING & SHARING KEY ACCOUNT MANAGEMENT BEST IDEAS & PRACTICES”
MOST RELEVANT MARKET COMPETITORS
Dutch retail landscape concentrated in 3 buying organisations. Albert Heijn is market
Leader with 32.8% market share and still growing. Superunie has several regional
Retailers, share somewhat under pressure. Bijeen is a new organisation with retailers
Jumbo, Super de Boer and C1000.
Number of stores
2008 2009
Albert Heijn 718 783
Superunie 1835 1820
Bijeen 870 794
Aldi 445 463 Others; 0,8
Lidl 300 317
Bijeen; 23,1
Albert Heijn; 32,8
Superunie; 29,6 Discounters (Aldi and Lidl);
13,7
8,3% Aldi but 0,5% in decline
5,4% Lidl
9. MILAN JUNE 2010 - CROSS FERTILIZATION INTERNATIONAL LAB
“SPOTTING & SHARING KEY ACCOUNT MANAGEMENT BEST IDEAS & PRACTICES”
Albert Heijn
•AH supermarkets
•AH XL
•AH to go
•AH Webshop
32,8%
MARKET LEADER
10. MILAN JUNE 2010 - CROSS FERTILIZATION INTERNATIONAL LAB
“SPOTTING & SHARING KEY ACCOUNT MANAGEMENT BEST IDEAS & PRACTICES”
BIJEEN
23.1%
11.7 % 5.1 % 6.3 %
11. MILAN JUNE 2010 - CROSS FERTILIZATION INTERNATIONAL LAB
“SPOTTING & SHARING KEY ACCOUNT MANAGEMENT BEST IDEAS & PRACTICES”
Super de Boer is bought by Jumbo in 2009. The stores will be splitted in new Jumbo
stores, C1000 stores and some will be sold to other retailers.
+ app. 80 shops
+ app. 180 shops
301 Stores
Turnover1.8 mln per store
+ app. 40 shops
12. MILAN JUNE 2010 - CROSS FERTILIZATION INTERNATIONAL LAB
“SPOTTING & SHARING KEY ACCOUNT MANAGEMENT BEST IDEAS & PRACTICES”
Superunie members
Market shares SU retailers % - year 2009
Food Total NL - Nielsen Food Index
29,6 %
Plus; 6,0
Poiesz; 0,9
Sligro Food Group; 2,6
Jan Linders; 1,0
Spar; 2,3
Detailconsult (excl. Deka); 4,2
Vomar; 1,7
Hoogvliet; 1,9
Deen; 1,9 Overige leden ; 4,7
Coop; 2,4
13. MILAN JUNE 2010 - CROSS FERTILIZATION INTERNATIONAL LAB
“SPOTTING & SHARING KEY ACCOUNT MANAGEMENT BEST IDEAS & PRACTICES”
Belgium
Spar Retail 2,7%
Champion Mestdagh
2,1%
Louis Delhaize Group Aldi 11,3%
5,7%
Alvo 1,2%
Lidl 4,7%
Intermaché 1,6%
Carrefour 25,8%
Delhaize 21,6%
Colruyt 23,5%
14. MILAN JUNE 2010 - CROSS FERTILIZATION INTERNATIONAL LAB
“SPOTTING & SHARING KEY ACCOUNT MANAGEMENT BEST IDEAS & PRACTICES”
Promo Pressure is going up.
17.5% of the turnover in supermarkets (excl discounters) is done with promotion
% Promoted value - Food open markets
19.5
18.5
17.5
16.5
15.5
14.5
13.5
Previous year Current year
12.5
P6 09 P7 09 P8 09 P9 09 P10 09 P11 09 P12 09 P13 09 P1 10 P2 10 P3 10 P4 10 P5 10
% Promoted value - Rolling MAT
19.0
18.5
18.0 17.3 17.3 17.4 17.5
17.0 17.1 17.2
17.5
16.7 16.9
17.0
16.2 16.4
16.5 16.0
16.0
15.6
15.5
15.0
14.5
P6 09 P7 09 P8 09 P9 09 P10 09 P11 09 P12 09 P13 09 P1 10 P2 10 P3 10 P4 10 P5 10
Food open markets = Food Scantrack excl. Aldi&Lidl; promoted value in total measured groups
15. MILAN JUNE 2010 - CROSS FERTILIZATION INTERNATIONAL LAB
“SPOTTING & SHARING KEY ACCOUNT MANAGEMENT BEST IDEAS & PRACTICES”
Share Pl is going up every month. It is already 31.5%
Private label value share - rolling MAT
Food open markets - share in all measured groups excl. Fresh variable weight
31.5
31.1
31.2
31.2
31.3
Retailers have a focus on
31.0
31.0
30.8 30.8
30.8 30.9
30.9
31.0
Private Labels. To improve
30.7 P5
30.5 30.5
30.7
31.5
the marginality and to
30.5
30.2
30.3
30.4
distinguish themselves
30.1
30.0
29.9
30.0
from the competition they
Index aantal items per winkel E.M. vs. A.O., rolling MAT
120.0 keep adding new PL skus.
116
29.5
114 115 115
115.0 113 114
112 113
111 112
111
29.0 110
110
wk 37 08 wk 45 08 wk 01 09 wk 09 09 wk 17 09 wk 25 09 wk 33 09 wk 41 09110.0 49 09
wk wk 04 10 wk 12 10 109
108
107
Share base includes categories with no PL position 106 107
106
104 105
105.0 104
102 103 103
101 101 102
100 100
100.0 101 101 101 101 101 101 101 101 101 101 101 101 101 101 101 101 101 101 101 101 101 101
101 101 101 101 101
100 100 100
95.0
90.0
wk wk wk wk wk wk wk wk wk wk wk wk wk wk wk wk wk wk wk wk wk wk wk wk wk wk wk wk wk wk
08 12 16 20 24 28 32 36 40 44 48 52 04 08 12 16 20 24 28 32 36 40 44 48 52 04 08 12 16 20
08 08 08 08 08 08 08 08 08 08 08 08 09 09 09 09 09 09 09 09 09 09 09 09 09 10 10 10 10 10
E.M. - gem. # items per winkel per wk AO - gem. # items per winkel per wk
16. MILAN JUNE 2010 - CROSS FERTILIZATION INTERNATIONAL LAB
“SPOTTING & SHARING KEY ACCOUNT MANAGEMENT BEST IDEAS & PRACTICES”
Consumers say lower prices and attractive promotions are a reason to switch stores.
70%
Main reasons to switch to another store
59%
60%
54%
50%
40%
40%
30%
30%
20%
10% 7%
0%
Lower prices Attractive promotions Location Other assortment Other
Total NL (n = 1782)
Source: Nielsen Consumer Research, March 2010, N = 1782
17. MILAN JUNE 2010 - CROSS FERTILIZATION INTERNATIONAL LAB
“SPOTTING & SHARING KEY ACCOUNT MANAGEMENT BEST IDEAS & PRACTICES”
Effects of the crisis
• Growth supermarkets is getting lower
– 2010 until May only 0.4% growth
• Promo pressure is going up from 15.1% in 2008 to 17.5% Mat P5 2010 and
will grow further
– Promo pressure 100 main A brands is even over 30%
– More 50% discount promotions (1+1)
– Supermarket growth 2009 only because of extra promo sales.
• Consumer are shopping around and visit more retailers for the best
promotions
• Lidl is gaining share by attracting more consumers to their stores (Aldi is
losing share)
• PL share keeps growing from 30.3% in 2008 to 31.5% Mat P5 2010
• Growth trend in categories: back to basic and convenience.
18. MILAN JUlY 2010 - CROSS FERTILIZATION INTERNATIONAL LAB
“SPOTTING & SHARING KEY ACCOUNT MANAGEMENT BEST IDEAS & PRACTICES”
OUR COMPANY IN FIGURES
19. MILAN JUlY 2010 - CROSS FERTILIZATION INTERNATIONAL LAB
“SPOTTING & SHARING KEY ACCOUNT MANAGEMENT BEST IDEAS & PRACTICES”
Geschiedenis
• GranFood was established in 1989 by the
Management and Star
• GranFood is specialized in:
– Import
– Marketing
– Sales
– Distribution
– International A-Brands
• GranFood Turnover € 58 mio (2009).
21. MILAN JUNE 2010 -- CROSS FERTILIZATION INTERNATIONAL LAB
MILAN JUlY 2010 CROSS FERTILIZATION INTERNATIONAL LAB
“SPOTTING & SHARING KEY ACCOUNT MANAGEMENT BEST IDEAS & PRACTICES”
Supply Chain
– Shelf Stable and Frozen
– Delivery Performance 99,3%
– Fast and flexibel => 24 hours delivery (order today, delivery tomorrow)
– Several logistical best practices are implemented, e.g. EDI, X-dock
– Electronic catalogues (GS1 DAS), Shipment tracking and tracing (GPS)
– Single Point of Contact / Customer Service
– 1 Warehouse for the Benelux (near Den Haag; 120 km from BE)
– Capacity:
• 9.500 pallet places
• 11 suppliers
• 70.000 full pallets per year
• 200 deliveries per week
• 460 tons per week
– Channels => foodservice, wholesale and retail
– Industribution Trophy for best Logistical performance
22. MILAN JUlY 2010 - CROSS FERTILIZATION INTERNATIONAL LAB
“SPOTTING & SHARING KEY ACCOUNT MANAGEMENT BEST IDEAS & PRACTICES”
OUR COMPANY IN FIGURES
23. MILAN JUlY 2010 - CROSS FERTILIZATION INTERNATIONAL LAB
“SPOTTING & SHARING KEY ACCOUNT MANAGEMENT BEST IDEAS & PRACTICES”
Market share position
GranFood brands in NL
• Italian Category (Grand’Italia)
– Nr 1 in sauces FTN overall promo
– Nr 1 in pasta
pressure is going up from
• Wet soups (Grand’Italia) 15.1% in 2008 to 17.5% Mat
– New position in wet soups in pouch P5 2010
segment
• Frozen (Grand’Italia) Promotiedruk (obv volume) YTD P6.10
– New position in frozen pizza
Grand'Italia Pasta 31
Grand'Italia Pastasauzen 35
• Juice Drinks (Ocean Spray)
Grand'Italia Zuppa 47
– Unique position in juice shelf
Grand'Italia Pizza 63
• Wet potato sauces (Campbell Aardappel
Anders) Ocean Spray juices 18
– Nr 1
Campbell's Aardappel Anders 21
Campbell's SuperNoodles 8
• Noodles (Campbell Super Noodles)
– Nr 2
• Saitaku (Japanese)
– Nr 1 * Nielsen data 2009
24. MILAN JUlY 2010 - CROSS FERTILIZATION INTERNATIONAL LAB
“SPOTTING & SHARING KEY ACCOUNT MANAGEMENT BEST IDEAS & PRACTICES”
OUR COMPANY IN FIGURES
Turnover index index
2009 2008-2009 1 juli 2010
Grand'Italia € 39.698.384 112 108
Star € 706.031 93 97
Ocean Spray € 8.019.898 114 99
Campbell € 3.350.099 100 97
Saitaku € 1.128.299 192 143
Other Brands € 2.524.218 29 136
B2B € 1.750.618 94 88
108 TOT
25. MILAN JUNE 2010 - CROSS FERTILIZATION INTERNATIONAL LAB
“SPOTTING & SHARING KEY ACCOUNT MANAGEMENT BEST IDEAS & PRACTICES”
The Grand’Italia brand is growing by 20.7% in units. Growth comes from all segments.
Lower growth in value due to promo pressure and price war.
Grand'Italia - Verpakkingen x 1000 en Groei in %
Food Totaal
Growth Growth
40.000 units Value
+20,7% 20,7 11,0
34.633
35.000
2.438 10,4 11,3
28.704 1.096
30.000 825 32,0 21.8
26.676
2.208
25.000 1.926 625 9.875 17,4 8,7
-4
8.020 8.414
20.000
15.000
10.000 20.400 16,9 2,1
16.726 17.457
5.000
-
MAT P5 2008 MAT P5 2009 MAT P5 2010
Verpakkingen x 1000
Pasta Pastasaus Soep Pizza Overig
26. MILAN JUNE 2010 - CROSS FERTILIZATION INTERNATIONAL LAB
“SPOTTING & SHARING KEY ACCOUNT MANAGEMENT BEST IDEAS & PRACTICES”
Pasta Sauces Category: 42.5 mio units and 10.7% growth. Grand’Italia has 23.3% share and is
market leader and still gaining share.
Total pasta sauces ambient
Units x 1000 and share in units
Total Food The Netherlands
45.000 Growth in % 42.464
10,7
40.000 38.353 %
8.813 20,8
35.067
9,0%
35.000
8.082 21,1
6.981 19,9 15,6
30.000 6.608
-0,8%
6.663 17,4
25.000 6.842 19,5
9.338 22,0
20.000 14,4
8.162 21,3
6.948 19,8 %
15.000
11,3% 7.830 18,4
6.276 7.032 18,3
10.000 17,9
5.000
8.020 8.414 17,4% 9.875 23,3
22,9 21,9
-
MAT P5 2008 MAT P5 2009 MAT P5 2010
Grand'Italia Bertolli Private Labels Heinz Others
27. MILAN JUNE 2010 - CROSS FERTILIZATION INTERNATIONAL LAB
“SPOTTING & SHARING KEY ACCOUNT MANAGEMENT BEST IDEAS & PRACTICES”
Pasta Sauces Category: Grand’Italia growth from all segments, but pesto and Sugocasa have
the most positive figures.
Total Grand'Italia pasta sauces
Units x 1000
Total Food The Netherlands
12.000
Growth in %
17,4 9.875
10.000 % 371
8.414
8.020
8.000
193 2.643
165
25,2
2.111 %
2.147
6.000
2.334
2,0%
2.289
2.186
4.000
12,3% 2.821
2.303 2.511
2.000
1.220 1.310 30,1% 1.705
-
MAT P5 2008 MAT P5 2009 MAT P5 2010
Pesto 260 425 Sugocasa Others
28. MILAN JUNE 2010 - CROSS FERTILIZATION INTERNATIONAL LAB
“SPOTTING & SHARING KEY ACCOUNT MANAGEMENT BEST IDEAS & PRACTICES”
Pasta Sauces Category – trends&brands
• Penetration wet sauces is 53% and growing.
• Trend: people switch from dry mixes to wet sauces
• Grand’Italia is the premium Italian brand
• Bertolli is also profiling as a Italian brand.
• Bertolli’s main success is the introduction of pasta
sauce in a pouch.
• Heinz has more ‘Dutch’ pasta sauces. Heinz has been
losing share and buyers for years.
• Private Label keeps growing.
29. MILAN JUNE 2010 - CROSS FERTILIZATION INTERNATIONAL LAB
“SPOTTING & SHARING KEY ACCOUNT MANAGEMENT BEST IDEAS & PRACTICES”
Pasta Category; 87.4 mio units and 3.8% growth.
Grand’Italia is growing faster then the market and is the main A-brand with 23.3% share.
Total pasta ambient
Units x 1000 and share in units
Total Food The Netherlands
100.000 Growth in %
3,8% 87.426
90.000 84.192
78.773
80.000
2,3% 21.065 24,1
20.585 24,5
70.000 18.054 22,9
60.000
31,9 28.102 32,1
50.000
23.785 30,2 26.849 4,7%
40.000
30.000 -7,5% 17.859 20,4
20.208 19.301 22,9
25,7
20.000
10.000
16.726 17.457 20,7 20.400 23,3
21,2 16,9%
-
MAT P5 2008 MAT P5 2009 MAT P5 2010
Grand'Italia Honig Private Labels Others
30. MILAN JUNE 2010 - CROSS FERTILIZATION INTERNATIONAL LAB
“SPOTTING & SHARING KEY ACCOUNT MANAGEMENT BEST IDEAS & PRACTICES”
Pasta Category - trends&brands
• Pasta penetration 85%. Growth has to come from a
higher frequency.
• In 1 year Grand’Italia gained 450.000 new consumers
• Honig is a Dutch brand with soft wheat products.
Honig has been under pressure for years, because
consumers switch to Durum weath.
• Private Label has a high share within pasta,
31. MILAN JUNE 2010 - CROSS FERTILIZATION INTERNATIONAL LAB
“SPOTTING & SHARING KEY ACCOUNT MANAGEMENT BEST IDEAS & PRACTICES”
Grand’Italia ZUPPA
32. MILAN JUNE 2010 - CROSS FERTILIZATION INTERNATIONAL LAB
“SPOTTING & SHARING KEY ACCOUNT MANAGEMENT BEST IDEAS & PRACTICES”
Wet Soups Category
Grand’Italia ZUPPA
Total Soups Pouch Non Portion
Total Soups Pouch Non Portion
Units x 1000 and shareshare
Units x 1000 and in units
Total Food The Netherlands
30.000 Growth in %
17,7
%
24.324 • Pouch is growing fast, can is stable.
25.000
20.669
9,0% 1.466 6,0 • Grand’Italia pouch since mid 2008.
20.000 18.417 370
1,8
• Rotation up since tv campaign.
305 1,7
• Unox is the main brand.
15.000
14.066
16.833 69,2
• Unox lost share, but is pushing atl
68,1 19,7
14.021 76,1 % and btl.
10.000
• Knorr 2nd Unilever brand in pouch
5.000 -4,1% 17,5 • Knorr under pressure.
4.450 21,5 4.266
3.187 17,3
1.159 5,6
-19,4%
934
3,8 • Unilever will introduce Bertolli as a
899 625 825
- 4 4,9
3,0
32,0% 3,4 3th brand in pouch.
MAT P5 2008 MAT P5 2009 MAT P5 2010
• Private Labels stable
Grand Italia Knorr Private Label Unox Others
33. MILAN JUlY 2010 - CROSS FERTILIZATION INTERNATIONAL LAB
“SPOTTING & SHARING KEY ACCOUNT MANAGEMENT BEST IDEAS & PRACTICES”
Grand’Italia Pizza since wk 40 -2009
NEW from wk 30 2010:
34. MILAN JUlY 2010 - CROSS FERTILIZATION INTERNATIONAL LAB
“SPOTTING & SHARING KEY ACCOUNT MANAGEMENT BEST IDEAS & PRACTICES”
Pizza
Frozen Pizza - Food Total NL Promo
Value € x mln - Units x mln - Promo pressure % pressure % MAT P5 10
total Pizza 24
-0.9% Dr. Oetker 25
200 186 185 PL 19
180
+1% Wagner 42
22 22 Grand'Italia 70
160 +3% 2
21 21
140 -5%
25
24 +4.0%
120
100 87 90
-1%
10 10
80
-3% +7% 1
11
10
60
-4% 14
119 115 15
40
+4%
52 54
20
-
MAT09 (wk 21 09) MAT10 (wk 20 10) MAT09 (wk 21 09) MAT10 (wk 20 10)
Omzet x Mln Verp. x Mln
.DR.OETKER DR.OETKER .PRIVATE LABEL .WAGNER WAGNER .GRANFOOD GRAND_ITALIA OVERIG
35. MILAN JUlY 2010 - CROSS FERTILIZATION INTERNATIONAL LAB
“SPOTTING & SHARING KEY ACCOUNT MANAGEMENT BEST IDEAS & PRACTICES”
QUESTIONS?