Parametric estimation model for maintenance engagement as presented by Nitin Kumar on the Nesma autumn conference on November 10, 2016

1. Together. Free your energies
Parametric Estimation Model For Maintenance Engagement
NESMA Autumn Conference 2016
a
Niteen Kumar
Capgemini Netherlands
November 10, 2016

2. 2NESMA AUTUMN CONFERENCE 2016 – PEM MODEL NITEEN KUMAR
18 Years of IT Experience
Travelling
Travelling
INTRODUCTION THE NEED APPLICATION
ATTRIBUTE
THE MODEL
DEMO
CONCLUSION
Principal Consultant
Business Risk, Compliance & Security
niteen.a.kumar@Capgemini.com
+31615030830
18 YEARS EXPERIENCE IN PRODUCT
DEVELOPMENT, PROJECT MANAGEMENT
& PROCESS IMPROVEMENT

3. 3NESMA AUTUMN CONFERENCE 2016 – PEM MODEL NITEEN KUMAR
INTRODUCTION THE NEED APPLICATION
ATTRIBUTE
THE MODEL
DEMO
CONCLUSION
‘Build an early estimate for application commissioning and
decommissioning which is efficient, consistent and accurate.’

4. 4NESMA AUTUMN CONFERENCE 2016 – PEM MODEL NITEEN KUMAR
INTRODUCTION THE NEED APPLICATION
ATTRIBUTE
THE MODEL
DEMO
CONCLUSION
 IF NOT BESPOKE APPLICATION, DEGREE OF CUSTOMIZATION
 APPLICATION FUNCTIONAL COMPLEXITY
 TECHNICAL OBSOLESCENCE
 CODE QUALITY SCORING
 NUMBER OF INTERFACES
 ………………….
TECHNICAL ELEMENTS
 APPLICATION SUPPORT FOR NUMBER OF YEARS
 APPLICATION SERVICE SUPPORT WINDOW
 NUMBER OF ACTIVE END USERS
 SCOPE
 BLENDED PRICE PER HOUR CHARGED TO CUSTOMER IN €UROS
 ………………….
BUSINESS ELEMENTS
 DO YOU WANT TO INCLUDE THE LOADING FACTORS TO THE SCOPE?
 AVERAGE NUMBER OF L3 SUPPORT INCIDENTS RAISED PER MONTH
 AVERAGE NUMBER OF SERVICE REQUESTS RAISED PER MONTH
 AVERAGE NUMBER OF PROBLEM RAISED PER MONTH
 ………………….
LIFEC CYCLE ELEMENTS
47 Application

5. 5NESMA AUTUMN CONFERENCE 2016 – PEM MODEL NITEEN KUMAR
INTRODUCTION THE NEED APPLICATION
ATTRIBUTE
THE MODEL
DEMO
CONCLUSION

6. 6NESMA AUTUMN CONFERENCE 2016 – PEM MODEL NITEEN KUMAR
INTRODUCTION THE NEED APPLICATION
ATTRIBUTE
THE MODEL
DEMO
CONCLUSION
< 15 minutes
70% - 85%
-15% + 15%

7. 7NESMA AUTUMN CONFERENCE 2016 – PEM MODEL NITEEN KUMAR