Uploaded byElaine Meyer
E meyer lamp2012
This document outlines Elaine Meyer's career path from electrical engineer to her current role as User Experience Specialist and Information Developer at ProQuest. It details her various roles in application engineering, knowledgebase development, and library science. Meyer gained experience in user experience, technical writing, training, programming, and working with customers/vendors through these positions. She obtained an Internet Professional Certificate from Washtenaw Community College and a master's degree in Library and Information Science and Human-Computer Interaction from University of Michigan.
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E meyer lamp2012
- 1. LIS Access MidwestProgram (LAMP) 2012 Career overview Elaine Meyer User Experience Specialist / Information Developer www.uxlibrarian.com @uxlibrarian
- 2. What was mypath to the School of Information and ProQuest?
- 3. Electrical Engineer -consulting Process Results (Saline, Mi) & Tetra Tech (Ann Arbor, Mi) 2001-2004
- 4. Application Engineer SPX GSE Scale Systems 2004-2007 Knowledgebase Information Developer • KB setup – customize, ToC, indexing, linking Skills: • Technical writing - authored, reviewed, and approved • Customer service technical documents in HTML for publishing in KB • Connecting people • Training - customer/employee KB training with information Application Engineer • Reference • Technical support – phone support • Knowledge hub • Training – create and give presentations • Knowledge management • Testing/troubleshooting products - test functionality, set- up and calibration; new product testing and development • Technology to support information • Programming – wrote and tested custom software • Programming skills • Team work - collaborated with sales, marketing and • Communication engineering to support customers and products
- 5. Washtenaw Community College Internet Professional Certificate 2006-2007 www.wccnet.edu Internet Professional Certificate • Web Coding 1 & 2 • User Experience 1 & 2 • Photoshop/Design Principles 1 & 2 A few WCC Professors graduated from SI, and got me interested in SI. I then resigned from my Application Engineering gig and started school at SI in Fall „07.
- 6. School of Information,LIS/HCI University of Michigan 2007-2009 HCI (Human Computer Interaction) LIS (Library & Information • Interaction & Interface Design Services) • Computer Supported Cooperate Work (CSCW) • Reference • Information in Organizations • Digital Libraries (Knowledge management) • Web Archiving • eCommunities • Information Law & Intellectual • Fundamentals of Human Behavior Property • Cataloging • Information Seeking Behavior Student Groups • SLA • ALA • SOCHI Good Measure http://si682.uxlibrarian.com
- 7. Scholarly Publishing Office(SI internship) Ann Arbor, MI Fall 2007 Electronic Publishing Assistant Skills: • Publishing • Published articles online using xhtml, xml and • Content Pagemaker Pro management systems • Usability study of book reprint order website • User research • Information architecture • Working in a library!
- 8. Ex Libris (SIinternship) Boston, MA (remote from Michigan) Dec 2007 – Dec 2008 Software Application and Data Intern Skills: • Configured MetaLib software on customer • HTML/CSS servers • UNIX • Customized MetaLib web interfaces • Working with • Connected and tested databases for customers customers • Learning about • Troubleshooting library databases • Testing databases • Technology behind linking databases
- 9. Ford Knowledge Center(SI Internship) Dearborn, Michigan Summer 2008 Information Specialist • Reference - answered fascinating reference questions • Original and copy cataloging • Website content management • Serials management • Expert review & competitive analysis of Ford KC site
- 10. Gale Cengage Learning FarmingtonHills, Michigan 2009 Skills: Product Manager, Health • Product development • Politics in a big • Surveys company • Market research • Focus Groups • Vendor / libraries • Customer Training relationships • Co-authored Gale Health Blog • Business • Trying to figure out a really broad job
- 11. ProQuest User Experience Specialist/ Information Developer Ann Arbor, MI 2010 – present User Experience Specialist (30%) • Design functionality for the ProQuest platform • Make searching easier and more intuitive Information Developer (70%) • Implemented the Help system supporting the ProQuest platform • Customized to “match” with PQ platform • Table of content design • Linking strategy to platform • Managed authors (including myself) • Localize content into 18 other languages • Build and connect Help system to platform • Vendor relations
- 12. Resources Elaine Meyer Portfolio website: www.uxlibrarian.com Email: uxlibrarian@gmail.com Twitter: @uxlibrarian LinkedIn: http://www.linkedin.com/in/uxlibrarian Presentations: www.slideshare.net/uxlibrarian LAMP talk Good Help is Hard to Find
Editor's Notes
- #2 I’m happy to say that my SI degree directly relates to almost everything I do at ProQuest. ProQuest is an online information provider, that started in Ann Arbor as a microfilm company (University microfilms). Next came dissertations, and then newspapers and periodicals. ProQuest has the only off-site Library of Congress site for their dissertations collection in Ypsilanti, Michigan.My two concentrations at SI were LIS (Library and Information Services) and HCI (Human Computer Interaction). I develop software for a library vendor. We’re like the Google of libraries.
- #4 For my undergrad, I went to Michigan Tech in da U.P. (show hands!). My degree was in electrical engineering.
- #5 This is the job that got me interested in information! During this job, I went to Washtenaw Community College (WCC) to learn more.KnowledgebaseSetup, implementation & employee training of KBAuthored, reviewed, and approved technical documents in HTML for publishing in KBImplemented customer service system and marketing system from Right Now Technologies (the KB vendor)
- #6 Here I got my first taste of SI. There were some SI grads teaching at WCC. That’s how I learned about the School of Information. The department chair, Jason Withrow, is faculty at WCC.HCI/LIS skills
- #7 I learned about the School of Information from SI grads who teach at WCC. The department chair, Jason Withrow, is faculty at WCC.Other classes: Networked computing Contextual inquiry and project management Principles in management Statistics
- #9 UofM SI Alum wanted to hire an SI student for an internship. I’ve only met her once! At Chicago ALA a couple years ago.Part time, remote from Michigan. Could work wherever/whenever.
- #10 Skills in addition to major tasks on the leftUnpaid internship
- #12 I’m happy to say that my SI degree directly relates to almost everything I do at ProQuest. My two concentrations at SI were LIS (Library and Information Services) and HCI (Human Computer Interaction). I develop software for a library vendor. We’re like the Google of libraries.
- #13 Thank you!