Negotiation: It’s Even
More Powerful Than
     You Think
             TerriGriffith #PIM

    The Plugged-In Manager


  ThePluggedInManager.com
Conflict Management
 Broad Definition….
    Broad Use….
Worksheet
“Describe your last negotiation in
         outline form”
What were the key aspects of the
          negotiation?
Developing a Language
Haggle
Sides of the table…
Negotiation: Deciding what
 resources parties each will
give and take in an exchange
Preparation Leads to Better Deals




                         TerriGriffith.com/blo
New Hire
Types of Issues
Distributive
   Different Preferences
   Same Values
Congruent
   Same Preferences
Integrative
   Different Preferences
   Diff Values
http://www.flickr.com/photos/toffehoff/244870162
Strategies
                               Collaborate/
              Accommodate
                               Integrate

What the
Other Party           Compromise
Wants


              Avoid            Compete

                      What I Want
Worksheet
5. __________ only gets you ______
   of what you want.

6. __________ issues are where ____________.

7. __________ issues are where ___________.

8. __________ issues are where ___________.
Two Tasks
1. Getting Information
  – Not just positions
  – Underlying preferences, priorities
2. Using Information
  – Not just tug of war
  – Identifying/creating value
Information Sharing
Ask questions – but why should they tell
 you?

Give information – reciprocity

Find superordinate goals – super congruent
  issues

Make offers - packaging
Creating Value by…



                                                       +


Image (CC) Brian Solis, www.briansolis.com and bub.blicio.us
Creating Value by…
Not what people want, but
why they want it
 … and finding ways to
 address underlying
 preferences/priorities that
 satisfy your own
Worksheet
9. Not what people want, but ___________.



10. _____________ & _____________ are two
  methods of creating more value in the
  negotiation.
Worksheet
1. Preparation for negotiation is trivial or
   involved?

2. What three kinds of information do you need
   to brainstorm about before your first meeting
   about a negotiation?




                                       TerriGriffith.com/blo
Best
Alternative to
The
Negotiated
Agreement
Why do you need to know
     your BATNA?
Preparation
            Stakeholder1   Stakeholder2   Stakeholder3    Stakeholdr4


Issue 1

Outcome 1

Outcome 2

Outcome 3

Issue 2

Outcome 1

Outcome 2

Outcome 3

Issue 2

Outcome 1

Outcome 2

Outcome 3                                                TerriGriffith.com/blo
Worksheet
3. When you have time, what is the agenda for
   your first negotiation meeting?


4. Describe at least two tactics for gathering
   information from the stakeholders to a
   negotiation:
-10 0 +10
Negotiation & Conflict Management

Negotiation & Conflict Management

Editor's Notes

  • #3 Were going to ultimately use our conflict management skills to think about implementation of modern organizational systems, but we’re going to start of thinking about it in a basic job context.
  • #4 Looking for stakeholders, issues, outcomes, values of outcomes across stakeholders, role of time, BATNA
  • #13 We bring an image
  • #21 PackagingAdding IssuesFractioningBe creative
  • #22 PackagingAdding IssuesFractioningBe creative