Neal Pullins was promoted from Support Representative to Senior Support Representative. His manager comments that he works hard, has a positive attitude, and goes above and beyond in his daily duties. Neal meets or exceeds expectations in communication, ethics, teamwork, motivation, and work habits. As a remote employee, he is able to efficiently manage implementations and address complex support situations. His managers praise his skills and willingness to mentor others.
UAS is partnering with The Developing Child Centre to offer Occupational Therapy after school. Please preview the information in this powerpoint for further information about TDCC and their involvement at UAS
UAS is partnering with The Developing Child Centre to offer Occupational Therapy after school. Please preview the information in this powerpoint for further information about TDCC and their involvement at UAS
Innovation and Redevelopment in New Bedford, MASarah Athanas
Groundwork! is New Bedford's first coworking space and it is the heart of a newly developing innovation ecosystem in the South Coast of Massachusetts. We're creating a physical hub where entrepreneurs can meet, work, and gain access to education and resources. In the process, we seek to redevelop and rejuvenate the New Bedford economy,
2
Performance
Appraisals
Rating Standards
2 EXEEDS STANDARDSThe employee shows unusual initiative and makes suggestions that lead the organization, team, or unit in directions that benefit the company. Within the level of this position, this employee’s performance has moved the company to a new level of understanding, action, or results that are valuable to the organization’s future.
The employee’s major projects- even the difficult ones or ones he/she has initiated- have achieved better results than expected in timeliness, cost, quality, and service measures.
The employee demonstrates high competence (knowledge, skills, ability, experience) and high commitment (motivation and self-confidence).
Because of specific past performance, the employee has built a reputation among management and colleagues as an expert in her/his job arena.
The employee takes on extra projects and tasks without defaulting on other assigned activities.
The employee does her/his own advance planning, anticipates problems, and takes appropriate action. Her/his performance requires only occasional supervision and follow-up.
The employee invariably chooses effective and efficient approaches to getting the job done.
1 MEETS STANDARDSThe employee is doing a complete and satisfactory job. Performance is what is expected of a fully qualified and experienced person in the assigned position. The employee has achieved the results expected.The employee’s performance does not require significant improvement in major job areas. Improvement in skill maturity or experience may be desirable, but does not constitute a performance problem. This employee receives mostly positive comments from others with whom the employee works. This employee fosters work relationships that are productive.This employee benefits from supervision and follow-up and usually completes regular work and projects on schedule. Directive supervision and follow-up may be necessary when goals and projects are new or difficult. With direction, the employee uses effective and efficient approaches to getting the job done. The employee has experienced all of the job responsibilities of the position and is capable in each.
0 DOES NOT MEET STANDARDS The employee has done satisfactory work in some job areas, but needs improvement in other areas to do a complete and satisfactory job.The employee is on a plan to improve job areas. The employee may not yet have experienced all the job responsibilities of the position because he/she has not mastered the initial ones. He/she has been on the job long enough to have shown better performance. Co-workers have to pick up some of the employee’s workload until he/she is capable of being successful in all of the job responsibilities. The employee’s work in important job areas sometimes falls behind.The employee has not done satisfactory work in important job areas
Self Evaluation
Employee Name:_________________________________________ Date:___________ ...
Innovation and Redevelopment in New Bedford, MASarah Athanas
Groundwork! is New Bedford's first coworking space and it is the heart of a newly developing innovation ecosystem in the South Coast of Massachusetts. We're creating a physical hub where entrepreneurs can meet, work, and gain access to education and resources. In the process, we seek to redevelop and rejuvenate the New Bedford economy,
2
Performance
Appraisals
Rating Standards
2 EXEEDS STANDARDSThe employee shows unusual initiative and makes suggestions that lead the organization, team, or unit in directions that benefit the company. Within the level of this position, this employee’s performance has moved the company to a new level of understanding, action, or results that are valuable to the organization’s future.
The employee’s major projects- even the difficult ones or ones he/she has initiated- have achieved better results than expected in timeliness, cost, quality, and service measures.
The employee demonstrates high competence (knowledge, skills, ability, experience) and high commitment (motivation and self-confidence).
Because of specific past performance, the employee has built a reputation among management and colleagues as an expert in her/his job arena.
The employee takes on extra projects and tasks without defaulting on other assigned activities.
The employee does her/his own advance planning, anticipates problems, and takes appropriate action. Her/his performance requires only occasional supervision and follow-up.
The employee invariably chooses effective and efficient approaches to getting the job done.
1 MEETS STANDARDSThe employee is doing a complete and satisfactory job. Performance is what is expected of a fully qualified and experienced person in the assigned position. The employee has achieved the results expected.The employee’s performance does not require significant improvement in major job areas. Improvement in skill maturity or experience may be desirable, but does not constitute a performance problem. This employee receives mostly positive comments from others with whom the employee works. This employee fosters work relationships that are productive.This employee benefits from supervision and follow-up and usually completes regular work and projects on schedule. Directive supervision and follow-up may be necessary when goals and projects are new or difficult. With direction, the employee uses effective and efficient approaches to getting the job done. The employee has experienced all of the job responsibilities of the position and is capable in each.
0 DOES NOT MEET STANDARDS The employee has done satisfactory work in some job areas, but needs improvement in other areas to do a complete and satisfactory job.The employee is on a plan to improve job areas. The employee may not yet have experienced all the job responsibilities of the position because he/she has not mastered the initial ones. He/she has been on the job long enough to have shown better performance. Co-workers have to pick up some of the employee’s workload until he/she is capable of being successful in all of the job responsibilities. The employee’s work in important job areas sometimes falls behind.The employee has not done satisfactory work in important job areas
Self Evaluation
Employee Name:_________________________________________ Date:___________ ...
1. Name: _____Neal Pullins________________
Date: ___3/24/2015________________________________
Title: __________Support Rep_________________________
Promoted to:____Senior Support Rep____________________
Appraisal Period From __2/2014____ To____2/2015_________
General Traits and Qualities:
The following characteristics should be exhibited at all times by all levels of employees:
Communication D M E
Organizes and expresses ideas and information clearly, using appropriate written
and oral methods of conveying the information. Is sensitive to the needs, feelings,
and capabilities of customers and co-workers. Approaches others in a non-threatening
manner and treats them with respect.
Ethics
Maintains a high level of character and professionalism. Is able to conform and promote
the company’s standards of conduct including honesty, accountability, mutual respect, and
a desire to be the best you can be.
Teamwork
Works on projects as a part of a team, exchanging ideas and contributing skills that
complement those of the other team members. Consistently fulfills commitments to
team members and management.
Motivation
Strives to learn and improve. Seeks out ways to better themselves and the company.
Takes on responsibilities. Does not remain idle – is hard working. Self-motivated.
Work habits
Plans/organizes work to timely and effectively accomplish job duties with appropriate use
of resources. Adheres to corporate work policies and procedures with few exceptions.
Attitude
Exhibits a positive attitude that contributes to a safe, professional, and fun work environment.
Manager Comments: Neal is doing an excellent job. He works really hard and always has a positive attitude. He never
complains about his responsibilities and strives to go above and beyond in his daily duties. He is an outstanding
employee_______________________________________________________________
The following characteristics are required of a Support Representatives employee in order to reach the goal of Senior
Support Representative All characteristics must be met consistently in order to be promoted to the next level.
D = Does Not Meet Expectations M = Meets Expectations E = Exceeds Expectations
2. General
D M E
Continue to successfully maintain standards required of Support Representative.
Actively and independently provide guidance/mentorship for fellow employees.
Practice effective and independent decision-making skills in problem resolution both
in implementation and support areas.
Successfully maintain multiple projects, situation management and implementation
duties simultaneously within target dates.
CPU (CPSI Continuing Education Units) Attended required CPU classes
Support
D M E
Plan and perform education seminars for in-house staff and customers. --N/A, works remote
Meet expectations of situation management including ____8___ situations closed per day.
Employee average is _______
Manager Comments:
_Neal is a remote employee and his job duties include 90% travel. When he is in town he is able to work extended situations or
address situations from a site he was just at doing an install.
______________________________________________________________________________________________________
_____________________________________________________________________________________________
Installation
D M E
Efficiently utilizes knowledge of the software application to accommodate site specific
processes to maximize the use of the software.
An effective and motivated mentor willing to share knowledge with others.
Able to successfully and independently manage implementations.
Manager Comments:
_Neal is an asset to our MP-EHR team. He goes above and beyond on every install he is on. He has successfully primaried
multiple clinic installs this last year and also became a certified primary in the last year. He receives kudos from every facility
he has been to, even providers send me email with praise about his performance and willingness to teach and assist the new
users. I hope to see Neal continue to be a strong primary and to mentor his team mates and groom others to be a strong go to
primary like he is.
D = Does Not Meet Expectations M = Meets Expectations E = Exceeds Expectations