The document is a curriculum vitae for Nigel Crosthwaite. It summarizes his experience as a Project Manager and Operations Director spanning over 30 years, primarily in technology installation and manufacturing. It highlights his strong leadership skills and experience managing complex projects from inception to completion while meeting tight deadlines. It also lists his technical skills and qualifications in areas such as project management, logistics, budgeting, and information technology.

1. Curriculum Vitae
Nigel Crosthwaite - 18 Penrith Avenue, Cleveleys. FY5 2NA.
Lancashire. Tel: 07808 703926 email: nigel@lboengineers.com
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Summary
 A Project Manager dedicated to continuous process improvement in the face of rapidly evolving and changing markets.
 Extremely results-orientated and proactive in addressing and resolving problems.
 Dependable Project Manager bringing management experience and a willingness to take on added responsibility to meet tight
deadlines.
 Enthusiastic team player with a strong work ethic and advanced complex problem solving skills.
 Dedicated Project Manager demonstrating effective leadership in all aspects of the job.
 Excels at cutting costs and streamlining operations.
 Tech-savvy Project Manager versed in all aspects of project management from inception to completion.
 Excels in recruiting and talent acquisition, as well as process reengineering and improvement.
 Skilled Project Manager with solid experience managing all levels of multiple projects including budgeting and administration.
 Innovative and solutions-focused IT Project Manager with more than 10 years in network engineering and enterprise project
management.
 Versatile Project Manager dedicated to boosting company revenue through exceptional leadership and rigorous cost control
techniques.
 Desires the opportunity to revamp processes and procedures and increase efficiency and product quality
 Young minded in ability, approach and physical appearance and always willing to lead by example and personally seeks new ways
to add value.
Skills
 Project Management.
 Project planning and development.
 Project development and life cycle.
 Project cost planning.
 Strategic planning.
 Logistics management.
 Procedure development.
 Team building.
 Unsurpassed work ethic.
 Results-orientated.
 Dependable.
 Natural leader.
 Risk management.
 Vendor sourcing.
 Employee relations.
 Effective leader.
 Budget development.
 Consistently meet goals.
 Efficient multi-tasker.
 Conflict resolution
 Customer service-orientated
 Highly organised
 Client account management
 Market research
 Exceptional interpersonal
communication
 MS Office / Project / Visio /
 AutoCad / TurboCad / HTML
 PC’s / Networks / Satellite
 Management information systems
Work Experience
LBO Engineers Limited - Thornton Cleveleys - Sep 2008 to Present
IT Project Manager / Installation Manager / Installation Lead Engineer. Age 44-51
 Spearheaded the new start-up company providing installation services of high tech screen display systems to the bookmaking
industry.
 Successfully project managed and carried out technical lead installation in over 700 bookmaker retail outlets nationally.
 Designed all business operating and quality checking procedures providing the business with a 100% successful installation track
record to-date.
 Strengthened the company’s business by leading implementation of specialized industry technologies providing consolidated
technical installation services and abilities.
 Scheduled all client hardware deployment projects maintaining full traceability of hardware and serial number logistics.
 Trained, coached and mentored installation teams to excel in their duties and responsibilities.
 Project managed the installation of over 600 MRG and ALBOS high tech screen display controller hardware units and over 15,000
new LCD / LED televisions.
 Devised new TV screen cloning replication hardware methods using bespoke client estate TV configuration reception via satellite
/ terrestrial broadcast.
 Successfully project managed all new client shop builds in liaison with major clients Coral Bookmakers (1700 outlets), smaller
independent clients and Amalgamated TV (TurfTV)
 Identified new sources of revenue from extending installation services to satellite installations and CCTV, seizing on new business
opportunities and revenue streams.
 Successfully project managed client sub-projects for all shop staff counter re-locations identifying all third party vendor equipment
configurations and setup procedures for high tech EPoS till / scanner / printers – chip and pin devices, wired, wireless and cloud
devices, comms racks, LAN cabling and routers (3 per shop).
 Managed and supported key client vendors / contractors / site meetings / office meeting supported by full document control.
 Experience gained – wired / wireless Cisco routers (ADSL & fiber) / satellite broadcast & reception / terrestrial broadcast &
reception, specialized EPoS hardware and software / fixed odds betting terminals / bespoke screen display systems (ALBOS /
MRG / 2DB), all retail infrastructure requirements, chip and pin hardware (setup & deployment), retail outlet admin PC’s (setup
and installation)
 Devised and coordinated internal stock control methods and reporting – van stocks for installations, project stocks for JIT
requirements.
 Strategic planning and work methodology / practices for zero external client support during out of hours shop refits and new
builds. All installation work executed out of normal working hours during the night in preparation for trading at 08:00am
(installations carried out from 9pm to 8am following day)

2. Curriculum Vitae
Nigel Crosthwaite - 18 Penrith Avenue, Cleveleys. FY5 2NA.
Lancashire. Tel: 07808 703926 email: nigel@lboengineers.com
2
Alphameric Leisure Limited (Division of Alphameric plc) - Stockport - Apr 2001 to Jul 2008
I.T. Project Manager - Age 36-44
 Clients - Royal Masonic Trust for Girls & Boys / Abbey National / Reuters / Coral Bookmakers / William Hill Bookmakers /
Eastwood Bookmakers (Ireland) / Shaun Graham Bookmakers (Ireland) / BetBull (Germany) / Betfred Bookmakers.
 Championed the development, R&D and rollout of specialist computer hardware and software solutions to children’s hospices
throughout England and Wales.
 Implemented Wi-Fi technologies 802.11a/g, IrDA, Bluetooth, structured cabling, LAN / WAN infrastructure including centralized
and local house servers, CD servers, SAN devices, Wireless PC’s, laptops, printers, peripherals, cameras delivering a totally
managed solution.
 Successfully deployed SMATV distributed television services via satellite and terrestrial TV.
 Successfully reduced operational P/A costs by £65k on WAN and £5k on per site installations and upgrades.
 Responsible for continued product development achieving a 50% reducing in maintenance calls – solutions ratified by 100th
Livery company WCIT (Worshipful Company of Information Technologists) advisors to the Royal Masonic Trust for Girls & Boys.
 Developed and trained business departments on new hardware deployments ensuring maximum distribution of product
knowledge and SLA support service requirements.
 Championed, coordinated and managed the on / off site client product training organizing meetings and training sessions.
 Provided the business with full document and version control of project plans, milestone objectives, risk analysis, health & safety
pre-requisites and requirements.
 Organized and chaired project meetings internally and nationally and client locations ensuring all key stakeholders understand
rollout and deployment risks, identifying key responsibilities and functions necessary for project goals to be attained on time, to
schedule and budget.
 Participated in all technical meetings encompassing localized software time-scales, hardware delivery dates, data broadcast
methods including reception and local site distribution.
 Coordinated and participated in client service level agreement review meetings.
 Responsible for all aspects of precise project and ad hoc invoicing from £500k to £9m.
 Successfully project management deployment of client head end servers and off site redundancy contingencies.
 Spearheaded and managed third party suppliers chairing meetings on and off site – responsible for full document history
archiving and version control.
 Developed and constructed product operation and training manuals.
 Provided the board of directors with weekly project progress reporting, invoice revenues, ad hoc maintenance invoicing, potential
risks, risks encountered and resolved, milestones achieved,
 Chaired internal meetings for human resource forecasts, timescales and requirements on a per project basis ensuring all sectors
of the business embark and intercept at known and forecasted key milestones during the project lifecycle.
 Left the company to start my own business.
Bolton Profiles Limited - A Division of GBE International plc - Bolton - Feb 1994 to Dec 2000
Divisional Operations Director - Age 29-36
 Appointed as Divisional Operations Director in addition to division J.R.Whitehead 2000 Limited
 Responsible for the group's North West profile cutting and steel processing operations and factory management.
 Strengthened company's business by leading implementations of new production plant and equipment increasing manufacturing
capacity and throughput in all departments.
 Created new revenue streams through new equipment including high definition CNC plasma / laser / oxy propane sheet steel
cutting plant capable of cutting mild steel / boiler plate up to 150mm thick and stainless steel up to 50mm thick.
 Successfully introduced ancillary service surface grinding / milling requirements to the manufacturing facility providing new
revenue streams and employment opportunities.
 Developed and rolled out new policies for CAD/CAM CNC profile cutting software with auto nesting technologies minimizing raw
material wastage.
 Trained, coached and mentored staff to ensure smooth adoptions of new operational procedures.
 Worked with the sales team to develop and achieve new markets for the new technologies introduced.
 Responsible for site health & safety procedures / compliances.
 Responsible for coordinating the sites financial cash flow and profitability in liaison with the other department heads.
 Spearheaded cross-functional initiative to achieve de-unionizing (GMB).the business.

3. Curriculum Vitae
Nigel Crosthwaite - 18 Penrith Avenue, Cleveleys. FY5 2NA.
Lancashire. Tel: 07808 703926 email: nigel@lboengineers.com
3
J.R.Whitehead 2000 Limited – (Division of GBE International plc) - Bolton - Mar 1987 to Dec 2000
Divisional Operations Director - Age 23-35
 Responsible for the group's North West steel pipe flange manufacturing facilities and factory management after the company's
relocation from Waterhead in Oldham to Bolton.
 Developed the company’s business by strategic capital plant including CNC and semi-automatic lathes, machining centres and
automatic drilling machines.
 Successfully expanded the businesses product services from the production of mild steel pipe flanges (15mm to 1800mm nominal
bore) to machining and drilling of flange forgings producing weld neck, boss type, trilobe and special flanges (15mm to 600mm
nominal bore) within the British and American piping standards.
 Spearheaded the development and product service portfolio working with the sales team to open up new markets with ABB and BSS
achieving accreditation as suppliers to the oil, water and gas industries.
 Formulated, designed and personally compiled a grounds up new IT system for order processing, stock and production control using
the first market leading highly successful MS DOS relational database - Compsoft's Delta 5 in 1991 which the company still operates
with to-date within an MSDOS virtual environment.
 Designed and specified all PC hardware and network infrastructure.
 Researched and implemented new sources of revenue and increased profit margins by outsourcing certain product ranges from
China, India and Romania increasing product line profit margins 60%
J.R.Whitehead Engineers Limited – (A Division of Downiebrae Holdings plc) - Oldham - Apr 1980 to Mar 1987
Trainee Manager - Age 16-23
My first employment leaving comprehensive school at 16. Initially my role was fluid moving from the sales department to the drawing office.
In the sales department I learnt about the company products manufactured for clients within the water, gas, oil industries and progressed to
sales assistant where I was successful in customer liaison and administrative order processing. Ever the inquisitive one and looking to expand
my knowledge of the company's departments and procedures I took on extra duties in the production technical drawing department switching
between the two roles as demand required. As my late teenage years passed I learnt how to operate the oxy / propane steel cutting auto
machines in the raw material department and progressed to learn how to operate the lathes and drilling machines in the machining department
- in addition to my sales and technical drawing duties.
CERTIFICATIONS
Institute of Supervisory Management - Jul 1983
The Certificate in Supervisory Management Studies
Institute of Industrial Managers - Feb 1985
Computing and Management Information Systems
NVQ - Operational Management Level 5 – May 2000
Microsoft Certified Professional (MCP) - Apr 2000
Microsoft Certified Professional (MCP) Certificate of Excellence
References (Professional)
Mr. Vern Greenwood Director Vanandra Ltd
Mr. Ken Reid Operations Director TurfTV
Mr. Phillip Siers Director BetFred / Tote
Mr. John Halahan Director Royal Masonic Trust
for Girls and Boys