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National Cultures
and
Corporate Culture
Four Corporate Cultures
• Family
• Eiffel Tower
• Guided Missile
• Incubator
Task
Hierarchical
Person
Egalitarian
Four Corporate Culture (Graph)
Family
• Relationships between employees
– Diffuse relationships to organic whole to which one is
bonded
• Ways of thinking and learning
– Intuitive, holistic, lateral, and error-correcting
• Attitude towards authority
– Status is ascribed to parent figures who are close and
powerful
• Attitudes towards people
– Family members
• Ways of motivating and rewarding
– Intrinsic satisfaction in being loved and respected
– Management by subjective
• Criticism and conflict resolution
– Turn other cheek, save others’ faces, do not lose power
game
• Ways of changing
– “Father” changes course
Turkey
Pakistan
Venezuela
China
Hong Kong
Singapore
India
Austria
Ethiopia
Malaysia
Mexico
Brazil
Nigeria
Spain
Bulgaria
Belgium
Thailand
France
Greece
Argentina
Indonesia
Philippines
Easy Germany
Japan
Portugal
Italy
Finland
Ireland
UK
South Korea
Germany
Switzerland
Netherlands
Australia
Sweden
Norway
Denmark
Canada
USA
Eiffel Tower
• Relationship between employees
– Specific role in mechanical system of required interactions
• Attitude towards authority
– Status is ascribed to superior roles which are distant yet
powerful
• Ways of thinking and learning
– Logical analytical, vertical, and rationally efficient
• Attitudes towards people
– Human resource
• Ways of motivating and rewarding
– Promotion to greater position, larger role
– Management by job description
• Criticism and conflict resolution
– Criticism is accusation of irrationalism unless there are
procedures to arbitrate conflicts
Guided Missile
• Relationships between employees
– Specific tasks in cybernetic system targeted upon shared
objectives
• Attitude towards authority
– Status is achieved by project group members who
contribute to targeted goal
• Ways of thinking and learning
– Problem centered, professional, practical, cross-
disciplinary
• Attitudes towards people
– Specialists and experts
• Ways of changing
– Shift aim as target moves
• Ways of motivating and rewarding
– Pay or credit for performance and problems solved
– Management by objectives
• Criticism and conflict resolution
– Constructive task-related only, then admit error and
correct
Incubator
• Ways of thinking and learning
– Process oriented, creative, ad hoc, inspirational
• Attitude towards authority
– Status is achieved by individuals exemplifying creativity
and growth
• Relationships between employees
– Diffuse, spontaneous relationships growing out of shared
creative process
• Attitudes towards people
– Co-creators
• Ways of changing
– Improvise and attune
• Ways of motivating and rewarding
– Participating in the process of creating new realities
– Management by enthusiasm
• Criticism and Conflict Resolution
– Must improve creative idea, not negate it

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National cultures & corporate culture

  • 2. Four Corporate Cultures • Family • Eiffel Tower • Guided Missile • Incubator
  • 5. • Relationships between employees – Diffuse relationships to organic whole to which one is bonded • Ways of thinking and learning – Intuitive, holistic, lateral, and error-correcting • Attitude towards authority – Status is ascribed to parent figures who are close and powerful • Attitudes towards people – Family members
  • 6. • Ways of motivating and rewarding – Intrinsic satisfaction in being loved and respected – Management by subjective • Criticism and conflict resolution – Turn other cheek, save others’ faces, do not lose power game • Ways of changing – “Father” changes course
  • 9. • Relationship between employees – Specific role in mechanical system of required interactions • Attitude towards authority – Status is ascribed to superior roles which are distant yet powerful • Ways of thinking and learning – Logical analytical, vertical, and rationally efficient • Attitudes towards people – Human resource
  • 10. • Ways of motivating and rewarding – Promotion to greater position, larger role – Management by job description • Criticism and conflict resolution – Criticism is accusation of irrationalism unless there are procedures to arbitrate conflicts
  • 12. • Relationships between employees – Specific tasks in cybernetic system targeted upon shared objectives • Attitude towards authority – Status is achieved by project group members who contribute to targeted goal • Ways of thinking and learning – Problem centered, professional, practical, cross- disciplinary • Attitudes towards people – Specialists and experts
  • 13. • Ways of changing – Shift aim as target moves • Ways of motivating and rewarding – Pay or credit for performance and problems solved – Management by objectives • Criticism and conflict resolution – Constructive task-related only, then admit error and correct
  • 15. • Ways of thinking and learning – Process oriented, creative, ad hoc, inspirational • Attitude towards authority – Status is achieved by individuals exemplifying creativity and growth • Relationships between employees – Diffuse, spontaneous relationships growing out of shared creative process • Attitudes towards people – Co-creators
  • 16. • Ways of changing – Improvise and attune • Ways of motivating and rewarding – Participating in the process of creating new realities – Management by enthusiasm • Criticism and Conflict Resolution – Must improve creative idea, not negate it