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- 1. 2011 Anaheim, California National Associationof Colleges and Employers June 2 – 5, 2015 Carol Crosby Assistant Director, Career Services Bridgewater State University Teaching Students to be Employable Bridgewater State University’s Student to Professional Project
- 2. 2011 Anaheim, California National Associationof Colleges and Employers June 2 – 5, 2015 Bridgewater State University • State university located 30 miles south of Boston, MA • 11,000 students • 60% commuter • 47% first generation, 20% students of color, 37% low income
- 3. 2011 Anaheim, California National Associationof Colleges and Employers June 2 – 5, 2015 • M.S. in College Student Personnel from URI • 20+ years in higher education; 12 years in career counseling • 5 years on Student Affairs Assessment Committee • Member, In-house Accreditation Team, 2010 My Bio
- 4. 2011 Anaheim, California National Associationof Colleges and Employers June 2 – 5, 2015 Introduce the Student to Professional Project Provide steps we took during the project Offer samples of our work Show how you can adapt this project to your office setting Question and answer period
- 5. 2011 Anaheim, California National Associationof Colleges and Employers June 2 – 5, 2015 Students think the concept of career services is confusing. job shadow non-credit dress for success On-campus interviews The Washington Center career fair LinkedIn
- 6. 2011 Anaheim, California National Associationof Colleges and Employers June 2 – 5, 2015 What does Career Services do? Career Services at Bridgewater State University provides all BSU students with opportunities essential for their .transition from student to professional specific skillsto learn intentionally and practice
- 7. 2011 Anaheim, California National Associationof Colleges and Employers June 2 – 5, 2015 NACE Job Outlook Survey 2013 What are the skills that our students need to learn and practice? Employers’ Ranking of Soft Skills/Qualities 1. Ability to verbally communicate with persons inside and outside the organization 2. Ability to work in a team structure 3. Ability to make decisions and solve problems 4. Ability to plan, organize and prioritize work 5. Ability to obtain and process information 6. Ability to analyze quantitative data 7. Technical knowledge related to the job 8. Proficiency with computer software programs 9. Ability to create and/or edit written reports 10. Ability to sell or influence others 1. My role at Bridgewater State University is primarily as a: Faculty Member Staff Member Employer/Recruiter 2. Please list the professional skills you feel Bridgewater State University students should obtain to transition from a student to a professional position.
- 8. 2011 Anaheim, California National Associationof Colleges and Employers June 2 – 5, 2015 100 respondents, 190+ individual skills listed “How to talk to your boss and others” “Present resume and related documents that demonstrate professional skills” “Assimilate and synthesize large amounts of information on their own” “Ability to focus on task at hand” “Accept supervision” “Appreciation of others’ differences” “Advocate for oneself on the job”
- 9. 2011 Anaheim, California National Associationof Colleges and Employers June 2 – 5, 2015 Student to Professional Project Team John Paganelli Director Katie Vagen Career Development Coordinator Tracey Gray Career Counselor Denise Diliddo Office Manager Laurent Troland Assistant Director Recruiting Blair Sylvia Career Counselor
- 10. 2011 Anaheim, California National Associationof Colleges and Employers June 2 – 5, 2015 Speaking effectively in day-to-day interactions Strong ability to present ideas to various audiences Ability to handle pre-screening phone interviews Ability to write effectively with command of the English language Present resume and related documents that demonstrate professional skills Crafting an on-line presence Know how to interact with and use social media properly Polished approach to representing the company Knows the rules of decorum as it applies to the profession Verbal Communication Professional Writing Social Media Professionalism Professional Presence
- 11. 2011 Anaheim, California National Associationof Colleges and Employers June 2 – 5, 2015 • Advocacy • Computer skills • Critical and analytical skills • Customer service • Diversity awareness • Field specific knowledge • Field specific skills • Financial knowledge and skills • Followership • Global awareness • Independence • Leadership • Negotiation • Networking • Organizational ability • Professional attire • Professional behavior • Professional ethics • Professional goals • Professional presence • Professional relationships • Professional writing • Research skills • Social media professionalism • Time management • Teamwork • Work/life balance • Verbal communication 28 skills
- 12. 2011 Anaheim, California National Associationof Colleges and Employers June 2 – 5, 2015 Bridgewater State University Career Services Mission Statement The Career Services Office assists a diverse student body in the process of developing, evaluating and initiating their career plans. Our primary focus is on the undergraduate student experience. Services are also provided to graduate students and alumni. The Office is committed to forging learning relationships between students, from their first year through their senior year, with Career Services staff, employers, faculty, alumni and other members of the broader community to advance the professional development of all students preparing for their careers. Career Services at Bridgewater State University intentionally provides all BSU students with opportunities to learn and practice specific skills essential for their transition from student to professional.
- 13. 2011 Anaheim, California National Associationof Colleges and Employers June 2 – 5, 2015
- 14. 2011 Anaheim, California National Associationof Colleges and Employers June 2 – 5, 2015 Career Services at Bridgewater State University intentionally provides all BSU students with opportunities to learn and practice specific skills essential for their transition from student to professional. Workshops Programs and events On-line resources Paper resources Appointments Student Employment
- 15. 2011 Anaheim, California National Associationof Colleges and Employers June 2 – 5, 2015 • LinkedIn Photo Booth • Networking Mocktail Party • Internship/Career Development Course • Career Panels • Practice Interview Program • Handshake • Elevator Speech • Making Connections: Networking Workshop • Student and Alumni Networking Group on LinkedIn • InterviewStream
- 16. 2011 Anaheim, California National Associationof Colleges and Employers June 2 – 5, 2015 • Making Connections: Networking Guide • Networking Appointment • Pre and Post Skills Development Evaluation
- 17. 2011 Anaheim, California National Associationof Colleges and Employers June 2 – 5, 2015
- 18. 2011 Anaheim, California National Associationof Colleges and Employers June 2 – 5, 2015 Staff think that assessment is confusing. diagnostic formative close-ended question reflections polls intended effect objective
- 19. 2011 Anaheim, California National Associationof Colleges and Employers June 2 – 5, 2015 Divisional Student Learning Goals Career Services 28 Skills Verbal communication Professional writing Teamwork Negotiation Customer service Networking Social media professionalism Professional relationships Financial knowledge and skills Time management Field specific knowledge Field specific skills Critical and analytical skills Computer skills Research skills Organizational ability Leadership Followership Professional goals Professional ethics Independence Advocacy Professional behavior Professional presence Professional attire Work/life balance Effective Communication and Interpersonal SkillsPractical Competence Skills Leadership Skills Coherent, Integrated Personal Identity Understanding and Appreciation of Human Differences Diversity awareness Global awareness
- 20. 2011 Anaheim, California National Associationof Colleges and Employers June 2 – 5, 2015 Divisional Student Learning Goals Career Services 28 Skills Verbal communication Professional writing Teamwork Negotiation Customer service Networking Social media professionalism Financial knowledge and skills Time management Field specific knowledge Field specific skills Critical and analytical skills Computer skills Research skills Organizational ability Leadership Followership Professional goals Professional ethics Independence Advocacy Professional behavior Professional presence Professional attire Professional relationships Work/life balance Personal and Professional Growth Diversity and Global Awareness Diversity awareness Global awareness
- 21. 2011 Anaheim, California National Associationof Colleges and Employers June 2 – 5, 2015 Sample Workshop Evaluation Sample Divisional Report highlighting student learning goals and institutional priorities Program Evaluation for Accreditation using both NACE and CAS Professional Standards Are students learning and/or practicing professional skills? Skills/Learning Outcome Coding Assessment of Internship/ Career Development Course
- 22. 2011 Anaheim, California National Associationof Colleges and Employers June 2 – 5, 2015 • What skill(s) do we want to concentrate on this year? • What are best ways for students to learn and/or practice this skill in our workshops, programs, and resources? • How can we assess that they are learning and/or practicing this skill? • Did it work? • If not, what can we do better?
- 23. 2011 Anaheim, California National Associationof Colleges and Employers June 2 – 5, 2015 • Your students - and staff - will have a clear understanding of your office’s mission, focus and intent • Your staff will be more intentional when developing and enhancing programming and resources • Your office’s work can be easily aligned with divisional and institutional priorities • Assessment becomes simple and direct Why Convert to a Student to Professional Office?
- 24. 2011 Anaheim, California National Associationof Colleges and Employers June 2 – 5, 2015 Developing a Student to Professional Project in Your Own Career Services Office 1. Survey employers, faculty and staff in your community to determine what professionals skills are important to them 2. Use the results to establish a list of professional skills 3. Add the learning and practicing of professional skills to your office’s mission statement and branding 4. Review your office’s materials, on-line presence and programming for missed opportunities for skill development
- 25. 2011 Anaheim, California National Associationof Colleges and Employers June 2 – 5, 2015 5. As you prepare for each new academic year, intentionally create active learning and practicing opportunities for specific skill development 6. Develop and implement assessment processes that measure skill development including the learning and practicing of skills 7. Continue to review, add and evaluate programs, workshops and resources to ensure that students are learning and practicing skills from your established list
- 26. 2011 Anaheim, California National Associationof Colleges and Employers June 2 – 5, 2015
- 27. 2011 Anaheim, California National Associationof Colleges and Employers June 2 – 5, 2015 Carol Crosby, Assistant Director Career Services, Bridgewater State University ccrosby@bridgew.edu 508-531-1328 http://www.linkedin.com/in/carolfcrosby