The document is an "Ode to Volunteerism" by Corine Tchakoute Tchanga. It expresses gratitude for how volunteerism has allowed the author to use compassion, patience, commitment, and passion over the past 4 years to help lift up and mend broken hearts. The author is thankful for the positive life transformations and skills acquired through volunteering, and for being reminded that a good reputation and helping those in need are more valuable than money or titles.