1. Travis Pirtle’s LeadershipPhilosophy
As a leader,myresponsibilityistohelpmotivate, enable,coach,mentorandprovide directionin workingtoexceed
our customers’expectationsandaligningwiththe company’score valuesandgoals.Ibelievetrust,respect,
communication,andteamworkare keysto successinprovidingexceptional customersupportandimprovingour
organization.
My Personal Values
 Family – I believeinhavingaworklife balance.
 Trust – Trust isa two waystreet.I will worktoearnyour trustand I expectthe same fromyou.
 Communication –I value open andhonestfeedback.
 Honesty – Be upfront and honestwithyourself andyourpeers.
 PassionforExcellence–Have passionin everythingyoudo.
 Respect– Treat othersas you wishto be treated.
 Availability –Ihave an opendoor policy,don’thesitatetostopbyor call anytime.
OperatingPrinciples
 I will create meaningful andmeasurable goalstohelpencourage development.
 I strive torewardemployeesfortheirsuccesses andaccomplishments.
 I will honorthe confidentialityof personal andconfidential discussions.
 I will be accountable formyactions.
 I will be aware of my moodand workto stay positive andcuriousatall times.
 I encourage creativityandinspire freedomof innovationtobetterthe organizationandourroles.
 I continuallystrivetobettermyself.Seektoeducate andimprove yourskills.
My Priorities
 Customers – Meetthe demandsof our customersandwork to exceedtheirexpectations.
 Train – Teach our customersand your peersthe knowledge thatyouhave tooffer.
 Teamwork – We are One Team.We wintogetherandwe fail together.
Expectations
 Share the knowledge youhave.Knowledge sharinghelpsbuildtrustandincrease productivity.
 Assessyourownstrengthsandweaknessesand aimtoturn the weaknessesintostrengths.
 Be accountable bytakingownershipof youractionsandmistakes. Learnfromyourmistakes.These
opportunitiesare developmentalbuildingblocks toenhance yourskillset.
 Provide honest, constructive feedback onmyperformance andyourpeers’performance.
 Assume positive intentionsandworkto maintainapositive andhealthyenvironment.
 Respectthe time of others. Beingontime toa meetingmeansbeingthere before the meetingstarts.
 Don’tcomplain.If youdon’tlike a solution,proposenew ideasorimprovements.
My Non-Negotiables
 I don’ttolerate gossip.Itisa cancer that createsnegativityandsilos.
 Do not blame othersforyourmistakes.Take ownershipof your actionsandlearnfromthem.
Personal Pet Peeves
 Cell phonesanddevices goingoff duringmeetings.
 Answeringwith“Because we’vealwaysdone itthatway,”or “I don’tknow”.Thisusuallyindicateslackof
motivationornoconsiderationof potential improvements.
My Commitment
 I will provide honest, constructive feedbackandIappreciate the same inreturn.We can learnandhelpone
anothergrowthrough communication.