This document summarizes user feedback from testing a table tennis ladder ranking system. It identifies problems with the current lack of a global ranking system and player discovery. User testing showed interest in rankings and bragging rights. There was also interest in using Google for login and confusion over some features like using NFC and understanding the ELO ranking system. Next steps include ensuring matches are confirmed by both players, adding alternative reporting methods, and allowing Facebook login.

1. Table Tennis Ladder
Noah Crocker, Daniel MacLennan, Kaleb
Iswara

2. Problem Statement
● No global ranking
o Tournament seeding
o Bragging Rights
● Player discovery

3. Summary Spreadsheet
Name of User Yi Zhang Shuo Reed Gaurav Aizhan
Date/Time 11/9/2014 11/9/2014 11/9/2014 11/9/2014 11/9/2014
Context After match After match In passing During match During match
Sign In preference (2) Facebook (2) Facebook (5) Google (4) Google (4) Google
Match reporting (5) Liked NFC (3) Liked NFC 3 (2) Liked NFC (4) Liked NFC
Stats view 3 3 (3) Doesn't understand ELO 3 3
Overall Product (3, 4) (3, 4) (3.5, 4) (3, 4) (3, 5)
Unexpected Issues NFC NFC -- NFC NFC
User comments Really like NFC -- Both confirm match -- --
Other comments iOS iOS iOS Android Android

4. Confirmed Hypotheses
● Interest in ranking
● Google sign-in
● Lots of active players

5. Surprises
● NFC usage confusion
● Elo

6. Next Steps (MVP 2)
1. Match confirmed by both players
2. Alternative reporting methods
3. Add Facebook login