Charles Kang'ethe Mbugua has over 7 years of experience in teaching, operations management, and hospitality research. He is currently the Operations Manager at Nairobi Institute of Business Studies, where he helped launch internal broadcast and TV stations for students. Previously he has held roles as a temporary teacher, acting campus principal, and coordinator at various colleges. He has a Bachelor's degree in Home Economics and is pursuing a degree in Human Resource Management.

1. Postal address: 6544-00200, Telephone 0721794715, email;kanyikanyee@gmail.com
Charles Kang’ethe Mbugua
Professional
Profile
Professional
Experience
 College principal/Administrator/marketer and an operations manager
with 7+ years of experience it teaching, learner development and
hospitality research
 Good interpersonal, management and communication skills coupled with
problem solving skills
 Possess comprehensive knowledge of Microsoft Word, Excel, and Outlook
 Creative and dynamic in modern teaching techniques
NAIROBI INSTITUTE OF BUSINESS STUDIES
July 2015-to date-Operations Manager
Achievements;
a. Spearheaded internal student course enrichment program by
facilitating the launch of an internal broadcast Radio station (NIBS
FM) and the TV station (NIBS TV).
b. I secured a second partnership with the intercontinental hotel
Nairobi Kenya, Nature Kenya where Students will participate in the
various activities organized by these institutions.
c. Undertook the task of spearheading TVETA preliminary registration
of the institution.
 To be informed of current practices and techniques relating to school
programs, teaching and administration by attending meetings and
professional development conferences, and reading professional
materials.
 Marketing the institution to stakeholders to bring in more business
opportunities for the benefit of the institution and learners.
 Offering quality lectures for the students in the hospitality department in
the institution in both practical and theory areas.
 Responsible for the smooth running of the institution by ensuring all
supporting facilities are in good working conditions
 In charge of supervising the Teaching and Non-teaching staff with the
help of the Head of Academic affairs
 Identifying appropriate courses to be offered in the institution, periodic
review of the same and applicability in the market.
 Ensuring the institution is properly licensed to do business i.e. in charge of

2. paying government bodies respective documents
 Allocating and planning the staff leave schedule
 Ensuring students are adequately prepared ,registered and presented to
the various examination bodies
 Identifying skills, talent and knowledge that will benefit the institution
 Negotiating and influencing strategic decision making with senior
management and the board of directors.
NAIROBI INSTITUTE OF BUSINESS STUDIES
May- June 2015– Temporary teacher hotel and Tourism department
NAIROBI AVIATION COLLEGE
Acting campus Principal , March 2015-July 2015
 To provide leadership, direction and co-ordination within the school.
 To spearhead the college registration in line with the TVETA Act 2013
 To be informed of current practices and techniques relating to school
programs, teaching and administration by attending meetings and
professional development conferences, and reading professional
materials.
 Hold regular meetings with head of departments and discussing the
various changes and trends in the respective programmes
 Develop and support a high degree of student morale through curricular
and extracurricular activities and services and co-ordinate the
participation of all members of the teaching staff in the extracurricular
program.
 Assist the teaching staff in the development, implementation,
modifications, and selection of curriculum materials, and keeping them
informed
 Responsible for the proper registration and transfer of students in the
school and for the maintenance of up-to-date student cumulative records.
 Helping to link the institution with various organizations to foster growth
and development
 Responsible for the administration of the instructional supplies budget for
school and the safe keeping of monies or materials that belong to the
school
 Maintain communications with parents or guardians regarding the total
school program, student achievement, placement and behaviour.

3. NAIROBI AVIATION COLLEGE
Curriculum Harmonization coordinator January 2012-February 2015
Achievement;
I was able to design a practical manual for the hospitality department which is yet
to be published.
 Daily maintenance of all departmental records.
 Research into various programmes and recommending the same to the
institution
 Sourcing syllabi for the various courses and programmes run by the
institution
 Hold regular meetings with head of departments and discussing the
various changes and trends in the respective programmes
 Helping to link the institution with various organizations to foster growth
and development
NAIROBI AVIATION COLLEGE
Head of department and tutor January 2008-September 2015
Achievements;
d. I secured a partnership with Stadion hotel, the intercontinental
hotel Nairobi Kenya, I organized a partnership that enabled our
students to go for casual jobs to get real time industry experience
and also be the preferred choice for attachment places.
e. With connections with various players in manufacturing I was able
to pioneer the modernization and full change of our practical
kitchen.
f. Pioneered entrepreneurship program for the hospitality students
for them to become self-reliant
 Evaluation of internal approvals in respect of student progress and
attachment placements.
 Liaising with students through e-mail, fax memos, written &
telephonic communication to ensure that thy are coping with the
job market and solicit for feedback on improvement
 Daily updates of records of exams cats and assignments
 Negotiation with stakeholders to allow our students into practical
sessions in the industry
 Preparation of integral data (to include budgets & long term
financial forecasting) as required by the management
 Aligning departmental operations to ensure compliance with
statutory requirements.
 Preparing menus and plan for food production practical classes.

4.  Daily maintenance of departmental records
AGA KHAN HIGH SCHOOL (NAIROBI)
Temporary teacher May2011-June 2011
 Equip learners with practical skills in clothing and textiles and meal
preparation
 Giving learners classes using the various teaching methods to ensure
maximum retention.
 Maintenance of departmental records e.g. Exam marks, stock take reports
 Evaluate learners using mid-term examinations
AGA KHAN ACADEMY (NAIROBI)
Part time teacher and instructor A.K.A chefs club May2008-May 2011
 Maintenance of teacher professional records
 Evaluation of internal approvals in respect of student progress
 Liaising with students through e-mail, written means to find out how they
are coping
 Research into menus
 Provide learners with basic culinary skills
 Liaise with other department heads and teachers to follow up on learners
progress

THE TAMARIND RESTAURANT NAIROBI
Apprentice chef June 2007-January2008
Achievements;
a) Four months into the training I was able to run a partie
b) Ran a sea food station during the Safaricom dealer of the year award
 Daily mis en place for the chef de partie.
 Research into menus
 Preparation of different sea foods and accompaniments
 Assist in outside catering functions for the carnivore restaurant
 Store duties

5. Education INSTITUTE OF COMMERCIAL MANAGEMENT
Human resource management(ongoing)
KENYATTA UNIVERSITY
Bachelor of Education (Home Economics)
 Member of the hospitality club
 Rugby player
MOI FORCES ACADEMY
Kenya Certificate of Secondary Education (KCSE)
 Member Drama club
 Chairman journalism & Home science club
OLYMPIC PRIMARY SCHOOL
Kenya Certificate of Primary Education (KCPE)
Additional
Skills
 Proficient in Microsoft Office and excel
 Peer educator
 Trained chef
Awards and
Honors
Hobbies and
Interests
 Best tutor front office operations and administration 2008
 Certificate in emergency rescue services.
 Marketing and sourcing products and meeting new clients.
 Cooking African dishes particularly with the aimof making them be part of
a five star menu, with an interest in Swahili and Indian dishes.
 Foodie (I visit restaurants and eateries to enjoy their meal experience as
well as learn the modern trends in eating out.
 Travelling and camping in the vast parks and campsites in Kenya.
 Amateur photography with interest in nature, landscapes and
architectural photography.
 Reading magazines particularly hospitality business magazines, fashion
magazines and cultural magazines
 Community work which includes organized visits to cook for children in
children homes.

6. Referees
1. Stephen Olusatima,
Director of Studies
Nairobi Aviation College
P.O. Box 2018 - 00100
Tel. + 254723402379
olusatmash@yahoo.co.uk
2. Mr. Elon Mbaka
Manager
Innscor Ltd,
Nairobi,
Tel: 0720647794
Kagame2006@yahoo.com
3. Grace Mumo,
Lecturer,
NIBS College,
Cell: +254722220088
Grace.mumo@nibs.ac.ke

7. Charleskang’etheMbugua