1. ABISSIATA OUATTARA (Ms.)
Bilingual operations manager with 7 years international experience in non-profits and private sector.
CONTACT: MOBILE: (+256) 07.777.29.645/ EMAIL: aby.ouattara@aiesec.net
EDUCATION_ _ _ _ _ _ _ _ _ _ _ _ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ _______
 Post Graduate Diploma in Business and Administration April 2016
Uganda Management Institute,Kampala (Uganda)
 Masters of Arts in Linguistics and Communication November 2009
Houphet-Boigny University, Abidjan (Côte d’Ivoire)
 Bachelor of Arts in English Studies November 2008
Houphet-Boigny University, Abidjan (Côte d’Ivoire)
EXPERIENCE_ _ _ _ _ _ _ _ _ _ _ _ _ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ __ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ _________
December 2012 – Present Tooro Royal Cottages, Ltd (hotel industry) Kyenjojo, Uganda
Operations manager
 Supervising and management of hospitality operations and administration, leading a team of 30 staff
members in 7 departments (95% staff retention in 4 years).
 Business development and corporate agreements, positioning the company as a meetings and seminars
leader in Western Uganda for aid organizations, increasing average yearly revenue from accommodation by
40% and Meetings by 60%.
 Customer loyalty and satisfaction, 85% loyal guests reporting improvement in hotel operations.
 Financial direction and budgeting.
 Coordination of full renovation of hotel complex facilities.
July 2011 – December 2012 AIESEC Uganda (non-profit) Kampala, Uganda
Project development coordinator
 Developed partnerships and provided technical HR assistance to more than 30 Ugandan and International
NGOs and CBO, placing support volunteers and interns in field projects.
 Coordinated capacity building and counselling programs to university students and early career
professionals.
 Monitored quality of services, and performance of Ugandan and international volunteers and interns.
 Fund raising and organization of two career fairs sponsored by PriceWaterHouseCoopers and the Ugandan
Social Security Fund in Kyambogo and Makerere Universities, Kampala (1600 participants, March 2012).
 Logistics and administration of the programme.
October 2009 – December 2011 AIESEC Cote d’Ivoire (non-profit) Abidjan, Cote d’Ivoire
Social project team leaderand youth leadership manager
 Management of internship programs for 80 university students.
 Administration of grants and donations to the organization.
 Counselling, training and support to university students (received Team leader Award 2010).
 Coordinated the ‘Answering Solutions and Knowledge’ campaign for prevention of HIV/AIDS among
student population,impacting 6000 students in 6 secondary schools and 2 universities in Abidjan.
May 2009 – October 2009 TDF Gallery (art and interior design) Abidjan, Cote d’Ivoire
Office assistant
 Managing the front desk and responsible of maintenance.
 Billing, administration and delivery of products.
 Developed commercial proposals and supported promotional activities .
SKILLS SUMMARY_ _ _ _ _ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ __ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___________
 Project management
 Team management
 Corporate negotiation and fundraising
 Client orientation
 French and English fluency
 Word, Excel, PowerPoint and Publisher
 Grant writing and professional presentations
 Training experience
PROFESSIONAL DEVELOPMENT_ _ _ _ _ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ __ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___________
2009-2014 Professional development conferences and seminars (Afrox LDS in Togo, WACS in Ghana, Rush in Cote
d’Ivoire, Pioneer Seminar in Uganda).
2009 Psycholinguistics research internship – emotional behavior.