The document outlines job requirements for trainee customer and technical support officers, including educational qualifications, competencies, and working conditions. Candidates need a degree (excluding specific engineering and management fields), no back papers, and skills in interpersonal communication and basic networking. The selection process includes assessments and interviews, with a total compensation of 2.16 lakh INR per annum.

1. Designation - Trainee Customer Support officer Trainee Technical Support officer
Educational Qualification –
a. Degree in - BA, BCOM, BSC, BCA , BBA,( any degree other than BE, BTech, ME, M.Tech,
MCA MBA)
b. No Back Papers
Competencies –
1. Interpersonal effectiveness: Team Player
2. Verbal Communication Skills Language Proficiency– Excellent (English)
3. For Technical Support - Basic networking concepts, Internet and Intranet
Other details -
1. 5 days working
2. Rotational weekly offs
3. 9 Hours Login ( With 1 Hour Break )
4. Rotational Shifts
Selection Process –
1. Written verbal assessment through tools
2. HR round Interview
3. Ops round
4. Standard communication assessment - Manual
5. LOA one page Offer
CTC: 2.16 Lakh INR per Annum