The document discusses issues with New Zealand's youth justice system in the late 1990s and early 2000s, including underperformance, lack of focus and consistency, and outdated facilities. In response, reforms were implemented, such as dedicated youth justice teams, new residences, and a renewed emphasis on rehabilitation. Challenges remain around recidivism rates, disproportionate Maori representation, and inter-agency collaboration. The strategic direction is to reduce reoffending through outcome-focused services and smarter partnerships between youth justice and other organizations.