This edition features a handful of Healthcare Center across several sectors that are at the forefront of leading us . Read More: https://insightssuccess.com/most-trusted-healthcare-center-to-watch-2022-october2022/

1. VOL-10
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ISSUE-04
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2022
www.insightssuccess.com
Charles L. Lucore,
MD, MBA President
St. Francis Hospital
& Heart Center®
Stepping Up
Technological
Advancements in
Healthcare

4. A Bequest
of Perpetual
Prestige
Editor’s Desk
Abhishek Joshi
Abhishek Joshi

5. uality of care is the degree to which health services
Qfor individuals and populations increase the
likelihood of desired health outcomes. It is based on
evidence-based professional knowledge and is critical for
achieving universal health coverage.
As countries commit to achieving Health for all, carefully
considering the quality of care and health services is
imperative.
Quality healthcare can be defined in many ways; however,
at the same time, there is a growing acknowledgement that
quality health services should be effective by enabling the
aspects of providing evidence-based healthcare services to
those with the crucial requirement. Safe; avoiding harm to
people for whom the care is intended; and also, People-
centred; by providing care that responds to individual
preferences, needs, and values.
To realize the benefits of quality health care, health services
must be: Timely – reducing waiting times and sometimes
harmful delays. Equitable – providing care that does not
vary in quality on account of gender, ethnicity, geographic
location, and socio-economic status; Integrated – providing
care that makes available the full range of health services
throughout the life course; Efficient – maximizing the
benefit of available resources and avoiding waste.
When we talk about quality; it is generally in reference to
very specific clinical data collected and analyzed over a
period of time. Prominent healthcare organizations play a
crucial role in ensuring that the members of the team are
providing high-quality healthcare services to their patients.
Moreover, ethical practice is a crucial aspect of the
healthcare industry.
Meeting a high ethical standard ensures that the healthcare
organization is coherently synchronized in fulfilling the
vital needs of the patients and protecting their health.
Leading with empathy helps healthcare professionals meet
the needs of their patients and team members. Through their
compassion, healthcare leaders develop meaningful
relationships with those around them, which supports their
facility in accomplishing its goals.
Embracing the journey of the starlets of the healthcare
industry, Insights Success sheds the spotlight on some of
the "Most Trusted Healthcare Centers to Watch, 2022."
These organizations have been constantly striving towards
enabling betterment for the patients. At the same time,
providing a continuum of care has been the primary goal of
these symbols of prominence.
Flip through the pages and indulge in the odyssey of
excellence amalgamated with the perpetual quality towards
human betterment.
Have a delightful Read!

6. Cover Story
08

7. Helmy Eltoukhy & AmirAli Talasaz

8. sales@insightssuccess.com
October, 2022
Editor-in-Chief
Senior Sales Manager Business Development Manager
Marketing Manager
Technical Head
Technical Specialist Digital Marketing Manager
Research Analyst
Database Management Technology Consultant
Merry D'Souza
Managing Editor Executive Editor Assistant Editors
Visualizer
David King
Art & Design Director Associate Designer
Kshitij S Peter Collins
John Matthew
Sales Executives
David, Martin
Business Development Executives
Steve, Joe
Jacob Smile
Amar Sawant Dominique T.
SME-SMO Executive
Sagar Lahigade Frank Adams
Circulation Manager
Robert Brown Stella Andrew David Stokes
Copyright © 2022 Insights Success, All rights reserved. The content and images used in this magazine should not be reproduced or transmitted in any
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Abhishek Joshi
Revati Badkas
Jenny Fernandes Anish Miller
Sandeep Tikode

9. Brief
Company Name
Guardant Health is dedicated to helping patients at all stages of
cancer live longer and healthier through the power of blood
tests and the data they unlock.
Featured Person
Helmy Eltoukhy &
Amir Ali Talasaz
Co-CEOs
Guardant Health
guardanthealth.com
MobileSmith Health delivers experience-enhancing technology
that digitally connects providers to patients.
Jerry Lepore
CEO
MobileSmith Health
www.mobilesmith.com
Mount Sinai Health System is an integrated health care system
providing exceptional patient care.
Alyeah E. Ramjit
Associate Director
& Chief of Staff
Mount Sinai
Health System
mountsinai.org
St. Francis Hospital & Heart Center is nationally recognized in
areas of care, including orthopedics, neurology,
gastroenterology, cancer, and pulmonary.
Chuck Lucore
President
St. Francis Hospital
& Heart Center
chsli.org/st-francis-hospital
Center
to Watch,2022
Trusted
Healthcare
Most

10. We adapt by differen a ng our care through
providing an excep onal pa ent experience
grounded in outstanding pa ent outcomes and safe
passage throughout our care environment. St.
Francis is expanding our ambulatory centers
throughout Catholic Health.

11. Charles L. Lucore,
MD, MBA President
St. Francis Hospital
& Heart Center®

12. ou treat a disease; you win, you lose. You treat a
Yperson, I guarantee you, you'll win, no matter what
the outcome.” – Robin Williams in the movie Patch
Adams.'
Caring requires a lot of time, effort, energy, and, most
importantly—heart to not just treat the disease but look
beyond and treat a person's mind and spirit too. This is how
the staff of St. Francis Hospital & Heart Center® cares
for their patients with a commitment to provide the best
positive patient experience. That is the mission of Catholic
Health – to celebrate the gifts of life, health, and healing.
Founded over a century ago, St. Francis Hospital & Heart
Center® has earned a lot of prestige for its devotion to
caring for the sick. Their faithfulness to their mission of
mercy has brought them accolades, like the declaration of
being the national leader in Cardiology & Heart Surgery
from US News & World Report over 14 times. They have
also received the NYS Stroke Center designation, as well as
the American Heart Association/American Stroke
Association (AHA) Get With The Guidelines® (GWTG)
Stroke Gold Plus Quality Achievement Award.
In an endeavor to search for the best caregivers around the
globe, Insights Success crossed paths with the President of
St. Francis Hospital & Heart Center®, Charles L. Lucore,
MD, MBA, to learn more about the 100-year journey of the
hospital, what drives them to care for and heal the sick, the
struggles they faced in the pandemic, and what is in their
heart for the next 100 years.
Below are the highlights of the interview:
What was the initial idea behind the inception of St.
Francis Hospital & Heart Center®?
St. Francis Hospital & Heart Center® was founded in 1922
by the Franciscan Missionaries of Mary. Two of the sisters
were traveling door-to-door, selling embroidered cloths to
support their Order's missionary work. One day, they
happened upon Carlos Munson of Manhasset, NY, who
offered them a home and 15 acres of land so that they could
further their good works. It was initially used as a summer
camp for inner-city children but was later used to care for
the increasing number of children with rheumatic fever.
Eventually, it was turned into a small sanatorium, which
Most Trusted Healthcare Center to Watch, 2022

13. then opened its doors to adult patients in 1954. The hospital
was designated as New York state's only Cardiac Center in
1979. St. Francis later became a part of the Catholic Health
System at its inception in 1997.
What are the primary objectives and philosophy of the
hospital?
We, at Catholic Health, humbly join together to bring
Christ's healing mission and the Catholic Church's mission
of mercy expressed in health care to our communities.
At St. Francis Hospital, the health and well-being of our
patients are our primary concerns. Our ministry is to heal
the whole person – body, mind, and spirit. Quality and
safety are our top priorities and our staff works tirelessly to
make St. Francis the best place to work, receive care, and
practice medicine.
What are your top-notch offerings that have a strong
foothold in the healthcare industry?
St. Francis Hospital & Heart Center® is New York State's
only specialty designated cardiac center and a nationally
We have an Outreach bus
that visits community-based
organiza ons to provide
cardiovascular screenings
and health educa on. We
also send nurses to local
libraries on a regular basis to
do blood pressure
screenings.

14. What are the roadblocks that St. Francis Hospital &
Heart Center® faces in the ever-changing landscape of
the business world?
The COVID-19 pandemic drastically changed the landscape
of healthcare. We are always looking for staff to uphold our
high standards of quality, safety, and care. Fatigue with the
length of the pandemic has threatened the future
generations in the healthcare industry that are necessary to
carry on St. Francis' culture of caring and respect. Some
have opted out of the healthcare industry completely,
causing those who have not to carry immense weight in
order to succeed and carry on the mantle of our mission. It
has driven away some of the best and brightest from
choosing a career in healthcare for another industry.
That being said, the managed care landscape is also
increasingly competitive, so we are always actively
searching for the most talented clinical and support staff.
As the cost of care accelerates related to inflation, supply
chain challenges and the pandemic, our hospital exerts the
necessary fiscal stewardship to balance the increasing costs
of care in a progressive environment of declining
reimbursement that has existed for more than two decades.
How is St. Francis Hospital & Heart Center® adapting
to market orientation?
We adapt by differentiating our care through providing an
recognized leader in the diagnosis, treatment, and
prevention of cardiac disease. St. Francis has been
repeatedly ranked as one of the best hospitals in America by
US News & World Report, most recently for 2022-2023, in
five adult specialties– Cardiology & Heart Surgery,
Gastroenterology & GI Surgery, Geriatrics, Neurology &
Neurosurgery, and Orthopedic Surgery. We were also
recognized by US News as high performing nationally in
four adult specialties, cancer, pulmonology, diabetes, and
urology, and high performing in 16 adult procedures and
conditions. St. Francis was also rated among the top 10
hospitals in the region, ranking #6 in New York State and
#6 in the New York Metropolitan Area.
Additionally, we have earned the prestigious Magnet
designation for nursing excellence four times in a row,
along with numerous quality accolades including 19
Leapfrog 'A' designations – the most for any hospital in
Nassau, Suffolk and Queens – and the CMS 5-Star quality
award once again for the third consecutive year.
Catholic Health continues to expand St. Francis' award-
winning cardiac catheterization services by offering care at
our sister hospitals across Long Island.
As a leader in cardiovascular care for more than 50 years,
St. Francis also offers outstanding programs in vascular,
prostate, ear-nose-throat (ENT), gastrointestinal surgery,
oncology, neuroscience, and orthopedic surgery.

15. of our major service lines to be leaders in technologies and
services that provide the best and safest care to our patients.
In what traditions is the hospital and heart center
contributing to the communities?
St. Francis Hospital and Heart Center® is an active member
of the community and works hard to improve the health and
wellness of those we serve. We have an outreach bus that
visits community-based organizations to provide
cardiovascular screenings and health education. We also
send nurses to local libraries on a regular basis to do blood
pressure screenings. At our DeMatteis Center, we offer a
wide variety of community wellness programs, including
stretch and relax, chair exercise for seniors, moving for
balance, meditation, and stress management. Also, at the
DeMatteis Center, we have a walking club open to the
community where people can gather together and safely
exercise. We have partnered with the American Heart
Association in support of their annual Heart Walk as well as
the American Cancer Society for their Making Strides for
Breast Cancer event. Additional programs includes a
exceptional patient experience grounded in outstanding
patient outcomes and safe passage throughout our care
environment. St. Francis is expanding our ambulatory
centers throughout Catholic Health. Technological advances
have made the surgery niche more reliable with improved
outcomes, which allows us to shift patients from inpatient
to outpatient care with improved outcomes and patient
experience. Our patients are at the center of everything we
do and we are constantly looking to enhance their
experience and continue to improve in the quality of care
we render to them.
What is your stance on implementing innovative
technologies?
Innovative technology stands at the forefront of evolving
healthcare. We have hired some of the most influential and
innovative clinical leaders across all service lines and have
a significant research and education initiative through
multiple services, including cardiovascular medicine and
cancer care, that is internationally recognized. We are
constantly integrating new advancements in care across all

16. diabetes prevention program, diabetes education, diabetes
support group, weight management program, outpatient
physical therapy, student-athlete screenings, a stroke
support group, and an LVAD support group. We also offer
American Heart Association Certified Training for CPR,
and have special classes for girl and boy scouts, church
groups, and teachers. We offer a Stop the Bleed course that
helps bystanders become trained, equipped, and empowered
to help in a bleeding emergency before professional help
arrives. Each fall, we hold Healthy Sundays with our local
parishes. This targets groups in medicinal need and
provides free flu shots for the upcoming flu season.
What is the next chapter for St. Francis Hospital &
Heart Center®?
The next chapter relates to the expansion of our premiere
service lines that are ranked in the top 50 nationally,
including cardiology and cardiovascular surgery, neurology
and neurosurgery, gastroenterology, general surgery,
orthopedic surgery, and geriatrics.
We intend to expand our facilities, both inpatient and
ambulatory care and contemporize them to be consistent
with the exceptional award-winning care that differentiates
St. Francis Hospital from others in the region.
It is always our goal to be able to offer patients care that is
focused on their mind, body and spirit, while bringing them
the latest advances in medicine, whether related to new
technology for surgical treatment or new advances in
medical therapy.
Provide a few customer/client testimonials that rightly
exhibit your company's expertise in the market.
(NAMES HAVE BEEN REDACTED DUE TO HIPAA
COMPLIANCE)
“From the moment I was wheeled in, I was treated by the
most caring, compassionate and attentive people that I have
ever met…Your staff was not only concerned with my
health needs, but my personal needs, my comfort, and my
emotional state. There was not one person that I met that
was not forthcoming with the most optimal care a patient
could expect.”
“After spending eight days there, I only have admiration for
everyone, from the doctors to housekeeping. Their
knowledge, compassion, and attentiveness are incredible.”
“I cannot praise your staff enough. Everything was done
with the best professionalism and expertise. My nurses and
aides were beyond fabulous. They attended to all my needs
and fears. It is the way healthcare should work. The love I
received nurtured me better than all the medication in the
world.”

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