This document provides an overview of a presentation on experience design and strategic experience alignment for museums. It discusses understanding audiences, case studies of museums implementing experience design, and the role of technology in museum experiences. The presentation uses the example of working with the Morris Museum to align its brand and marketing with providing the best experiences for visitors. It analyzes research on the museum's audiences and priorities and makes recommendations to improve the physical space and communications to create a seamless experience.
The document discusses how existing network architectures are too complex, costly, and static to meet modern business demands for agility. It proposes that a software-defined data center (SDDC) approach using network virtualization can help by enabling applications to be deployed and changed more quickly. Specifically, an SDDC combined with VMware NSX network virtualization can provide the flexibility needed to rapidly adjust network configurations and deploy new applications and services in hours instead of weeks or months.
Hi tech engineering services [airport case study]Naresh Dhingra
Hi-Tech is providing MEP BIM services for an international airport project in Muscat, Oman. They are converting 2D drawings to 3D Revit models, integrating the MEP, architecture, and structure models in Navisworks for clash detection, and providing documentation support. Hi-Tech has experience providing BIM services for structural, civil, architectural, mechanical and electrical design on projects worldwide.
Gatwick Airport Disruption 2013 - A Case StudySteelhenge
Steelhenge's case study of the 2013 Christmas Eve disruption at Gatwick Airport. This incident led to calls from the Transport Select Committee for better contingency planning and preparedness in UK airports in the publication 'Putting Passengers First: Disruption at Gatwick, Christmas Eve, 2013"
This document is a portfolio containing architectural illustrations and designs from DVL Design Group and Loia Budde and Associates. It includes 17 projects ranging from residential developments to landscape designs. The projects are located in various cities across Georgia, Florida, Tennessee, and North Carolina.
The document discusses how the landscape of Alaquàs, Spain influences its culture and society. It analyzes the landscape from different perspectives, including the cultural agricultural landscape, cultural urban landscape, and cultural architectural landscape. It also examines how the natural environment, festivities, sports, and sociopolitical gatherings all shape the landscape and people of Alaquàs. The human presence is seen as influencing all aspects of the landscape.
The document discusses how existing network architectures are too complex, costly, and static to meet modern business demands for agility. It proposes that a software-defined data center (SDDC) approach using network virtualization can help by enabling applications to be deployed and changed more quickly. Specifically, an SDDC combined with VMware NSX network virtualization can provide the flexibility needed to rapidly adjust network configurations and deploy new applications and services in hours instead of weeks or months.
Hi tech engineering services [airport case study]Naresh Dhingra
Hi-Tech is providing MEP BIM services for an international airport project in Muscat, Oman. They are converting 2D drawings to 3D Revit models, integrating the MEP, architecture, and structure models in Navisworks for clash detection, and providing documentation support. Hi-Tech has experience providing BIM services for structural, civil, architectural, mechanical and electrical design on projects worldwide.
Gatwick Airport Disruption 2013 - A Case StudySteelhenge
Steelhenge's case study of the 2013 Christmas Eve disruption at Gatwick Airport. This incident led to calls from the Transport Select Committee for better contingency planning and preparedness in UK airports in the publication 'Putting Passengers First: Disruption at Gatwick, Christmas Eve, 2013"
This document is a portfolio containing architectural illustrations and designs from DVL Design Group and Loia Budde and Associates. It includes 17 projects ranging from residential developments to landscape designs. The projects are located in various cities across Georgia, Florida, Tennessee, and North Carolina.
The document discusses how the landscape of Alaquàs, Spain influences its culture and society. It analyzes the landscape from different perspectives, including the cultural agricultural landscape, cultural urban landscape, and cultural architectural landscape. It also examines how the natural environment, festivities, sports, and sociopolitical gatherings all shape the landscape and people of Alaquàs. The human presence is seen as influencing all aspects of the landscape.
Mohamed Hammad
Typology: Residential Villa
Phase: Interior Design
Role: Interior Design, Staircase
Design and Render
Year: 2016
Design Concept
The design concept is to create
a modern and minimalist interior
design for the villa with focus on
the staircase design and materi-
als selection.
The staircase design is the main
feature in the entrance hall with
glass balustrade and wooden
steps.
za, Egypt
17 Mohame Hammad Architectural Portfolio 2011 - 2012 - 2013 - 2014 - 2015 - 2016 Academic Competition Professional
The Bridge
Location: Cairo, Egypt
Typology: Pedestrian Bridge
Phase
The document provides an overview of troubleshooting methodology for VMware NSX. It discusses that NSX implements logical switching and routing services on top of an IP transport network. The key things to check when troubleshooting include validating the IP transport connectivity using tools like ping, and examining the VTEP tables and MAC tables on the NSX controller and hosts for a given virtual network identifier (VNI) to understand virtual machine connectivity and forwarding. An example is provided where pinging between VMs populates the MAC tables on hosts, demonstrating how NSX forwarding works based on these tables.
This document summarizes and compares two case studies of urban central nodes: Connaught Place in New Delhi, India and Central Place in Hong Kong. It provides details on the context and evolution of Connaught Place, originally envisioned as a plaza by British imperial planners in 1911. It describes how the land was acquired and layout planned, with colonnaded facades enclosing the circular area. The document examines the current state of Connaught Place and proposes principles and designs for improving multi-modal integration, equitable use of public space, and restoring street life through measures like dedicated bus lanes, cycle lanes, pedestrian zones and a streetcar system.
Landscape architecture involves analyzing, planning, designing, and managing the natural and built environment. Landscape architects enhance quality of life by adding beauty to the environment while solving problems related to environmental impacts, traffic flow, and site use. They design parks, playgrounds, streets, and more. To become a landscape architect, one obtains a bachelor's degree in landscape architecture, becomes licensed if required, and can work in private firms, institutions, or government agencies. Salaries range from $39,300 for entry-level to $89,700 on average nationally.
The document discusses various aspects of airport terminal design including terminal configurations, design principles, and traditional versus modern design concepts. It outlines different terminal configurations such as finger piers, satellites, linear and midfield designs and discusses factors to consider in terminal design like passenger flow, level of service standards, and flexibility. The document also compares traditional terminal design approaches based on traffic forecasts to more modern flexible designs able to adapt to changing needs.
This document provides an overview of corporate office architecture and planning. It discusses the history and evolution of corporate offices from ancient times to the present. Key aspects covered include common office space types and sizes, factors to consider in planning like density ratios and circulation space. Module sizes, workstation and furniture dimensions, and guidelines for private offices, cubicles, reception areas, and conference rooms are also outlined. The document aims to inform the planning and design of functional and efficient corporate office buildings.
Renzo Piano is an Italian architect born in 1937 in Genoa. In 1971, he won a competition to design the Centre Georges Pompidou in Paris with Richard Rogers, which turned the typical museum design inside out with its exposed colored pipes and ducts. One of Piano's notable designs is the Paul Klee Center in Bern, Switzerland, which takes the form of three grass-covered hills of different sizes that house the museum's functions. Piano's style is defined by solid construction using excellent materials and designs that integrate with nature.
Landscaping refers to any activity that modifies the visible features of an area of land. The elements of landscape design include focal points, lines, forms, textures, and scale. Natural elements include plants, vegetation, water, earthforms, timber, and stone. Manmade elements include brick, metal, and glass. Process of landscape design considers these elements and concepts to enhance the landscape.
This document provides information about airport management and terminal design. It discusses different types of terminal designs including linear, pier, satellite and transporter terminals. It describes the key components and functions of terminal buildings such as access, passenger processing, holding areas, and airline facilities. Specific services and facilities discussed include check-in, immigration, security screening, baggage handling, parking, and public transportation. Technological improvements to improve capacity and efficiency are also outlined. The document is intended to help students understand major concepts in airport and terminal design.
This document provides details about the Burlingame Point office building project, including:
- It will consist of four office/R&D buildings and an amenities center totaling 767,000 square feet on a waterfront site overlooking San Francisco Bay.
- Amenities will include a sports club, shuttle service, electric car charging, daycare, and outdoor spaces.
- The buildings are designed with 14-16 foot floor-to-floor heights and flexible floorplans to accommodate different office and lab layouts.
What is landscape? What is landscape architecture? What is landscape design? ...ktball
This document defines key landscape-related terms and concepts. It explains that landscape includes both natural and human elements that shape the land. Landscape architecture involves designing outdoor public spaces to achieve environmental, social, and aesthetic goals. Landscape design is an artistic process that arranges natural and constructed elements on the land according to principles like unity, color, texture and scale. The landscape design process involves research, analysis of the site conditions, determining client needs, creating conceptual plans, and considering long-term maintenance.
Hotel Silicrest is a 3-star business hotel located in Bangalore, India. It has 32 rooms across 5 floors, as well as facilities like a restaurant, conference room, and parking. The document provides detailed information on the layout of each floor, amenities and facilities in the rooms and common areas, as well as safety and energy consumption aspects of the hotel.
Architectural case study of IIM ahemdabad by louis i khanRajat Katarne
This document provides details about the Indian Institute of Management in Ahmedabad, India, which was completed in 1963. It was designed by famous architect Louis Kahn, with B.V. Doshi and Anant Raje. The campus includes academic buildings such as classrooms and faculty blocks arranged around a central plaza, as well as dormitories, a library, auditorium, and management development center spread across 66 acres. Brick is the primary building material. The layout separates academic and residential areas while integrating social activities between students and staff.
The document summarizes the design of the Surya Hotel Executive in Solapur, Maharashtra, India. It describes the location and climate. The five-zone plan includes public spaces, guest rooms, recreation, restaurants, and services. Zone 1 includes parking, lobby, and corridors. Zone 2 contains guest rooms. Zone 3 has lawn, gym, fountain and outdoor seating. Zone 4 is for restaurants. Zone 5 covers elevators, stairs, electricity and ducts. The design aims to achieve thermal comfort while reducing material waste and maximizing vegetation.
The document discusses various factors related to airport planning and design, including aircraft characteristics that influence airport design. It covers topics like types of aircraft propulsion systems; how aircraft size, weight, wheel configuration, turning radius, speed, and other characteristics impact runway length, taxiway width, apron size, and other facilities. Site selection factors for airports like land availability, meteorological conditions, accessibility, and surrounding development are also summarized.
Architectural case study of ApartmentsTanzil Faraz
This document discusses the orientation, site observations, services, and materials of two apartment developments - Sushil Mehta Apartments and Nirman Developers. Sushil Mehta Apartments faces south with a road to the front and prevailing winds from northwest to southeast. Site observations and services are discussed. Materials used include tiles, granite, brick and concrete, wooden partitions, false ceilings, and grills.
The document provides information on various topics related to landscaping including terminology, types of plants, landscaping needs, lighting tips, landscape design elements and principles, types of landscape stones, and more. Some key points include:
- Landscaping involves improving the aesthetic appearance of land by adding ornamental features and plantings. It combines design with the natural environment.
- There are various types of plants used in landscaping including ornamental trees and flowers, screens, shade trees, borders, and ground cover.
- Effective landscape design incorporates elements like color, line/direction, form, texture, and scale based on principles like unity, balance, and focalization.
- Landsc
The document discusses various elements of landscape design including lighting techniques, paving materials, fencing options, and uses of stone and wood. It provides details on outdoor lighting fixtures and how they are used to illuminate paths, architectural features, steps, and trees. It also discusses paving materials like stone, brick, concrete, and asphalt and how they are used for pathways. Different fencing styles including wrought iron, vinyl, stacked stone, and picket fencing are outlined. Common uses of stone and wood in landscaping like retaining walls, flagstone, boulders, and mulch are also summarized.
The document discusses the key principles of landscape design including focalization, proportion and scale, balance, order and unity, repetition, rhythm and sequence, and interconnection. It provides examples of each principle and how landscape designers use them to create functional and aesthetically pleasing designs. The principles guide the organization of design elements and materials according to the laws of nature. Landscape design aims to divide outdoor spaces into rooms for different uses and encourage movement throughout the yard.
The document discusses the importance of considering human experience context in design. It argues that focusing only on user experience is not sufficient and that understanding the full context of a person's experiences is needed. Specific examples are provided of how accounting for human experience context could have improved product design and interactions. Advice is given on ways to incorporate context, such as asking questions, conducting interviews, shadowing users, and mapping experiences. The importance of moving from a "user" mindset to considering people's full experiences is emphasized.
Don Duval: Fostering and Managing Innovation in your OrganizationDon Duval
This presentation was given at the Gearing Up for Growth conference in London, Ontario on March 27th, 2012. The presentation highlighted and discussed key human resource strategies and policies to enable and foster a culture of innovation in any organization.
Mohamed Hammad
Typology: Residential Villa
Phase: Interior Design
Role: Interior Design, Staircase
Design and Render
Year: 2016
Design Concept
The design concept is to create
a modern and minimalist interior
design for the villa with focus on
the staircase design and materi-
als selection.
The staircase design is the main
feature in the entrance hall with
glass balustrade and wooden
steps.
za, Egypt
17 Mohame Hammad Architectural Portfolio 2011 - 2012 - 2013 - 2014 - 2015 - 2016 Academic Competition Professional
The Bridge
Location: Cairo, Egypt
Typology: Pedestrian Bridge
Phase
The document provides an overview of troubleshooting methodology for VMware NSX. It discusses that NSX implements logical switching and routing services on top of an IP transport network. The key things to check when troubleshooting include validating the IP transport connectivity using tools like ping, and examining the VTEP tables and MAC tables on the NSX controller and hosts for a given virtual network identifier (VNI) to understand virtual machine connectivity and forwarding. An example is provided where pinging between VMs populates the MAC tables on hosts, demonstrating how NSX forwarding works based on these tables.
This document summarizes and compares two case studies of urban central nodes: Connaught Place in New Delhi, India and Central Place in Hong Kong. It provides details on the context and evolution of Connaught Place, originally envisioned as a plaza by British imperial planners in 1911. It describes how the land was acquired and layout planned, with colonnaded facades enclosing the circular area. The document examines the current state of Connaught Place and proposes principles and designs for improving multi-modal integration, equitable use of public space, and restoring street life through measures like dedicated bus lanes, cycle lanes, pedestrian zones and a streetcar system.
Landscape architecture involves analyzing, planning, designing, and managing the natural and built environment. Landscape architects enhance quality of life by adding beauty to the environment while solving problems related to environmental impacts, traffic flow, and site use. They design parks, playgrounds, streets, and more. To become a landscape architect, one obtains a bachelor's degree in landscape architecture, becomes licensed if required, and can work in private firms, institutions, or government agencies. Salaries range from $39,300 for entry-level to $89,700 on average nationally.
The document discusses various aspects of airport terminal design including terminal configurations, design principles, and traditional versus modern design concepts. It outlines different terminal configurations such as finger piers, satellites, linear and midfield designs and discusses factors to consider in terminal design like passenger flow, level of service standards, and flexibility. The document also compares traditional terminal design approaches based on traffic forecasts to more modern flexible designs able to adapt to changing needs.
This document provides an overview of corporate office architecture and planning. It discusses the history and evolution of corporate offices from ancient times to the present. Key aspects covered include common office space types and sizes, factors to consider in planning like density ratios and circulation space. Module sizes, workstation and furniture dimensions, and guidelines for private offices, cubicles, reception areas, and conference rooms are also outlined. The document aims to inform the planning and design of functional and efficient corporate office buildings.
Renzo Piano is an Italian architect born in 1937 in Genoa. In 1971, he won a competition to design the Centre Georges Pompidou in Paris with Richard Rogers, which turned the typical museum design inside out with its exposed colored pipes and ducts. One of Piano's notable designs is the Paul Klee Center in Bern, Switzerland, which takes the form of three grass-covered hills of different sizes that house the museum's functions. Piano's style is defined by solid construction using excellent materials and designs that integrate with nature.
Landscaping refers to any activity that modifies the visible features of an area of land. The elements of landscape design include focal points, lines, forms, textures, and scale. Natural elements include plants, vegetation, water, earthforms, timber, and stone. Manmade elements include brick, metal, and glass. Process of landscape design considers these elements and concepts to enhance the landscape.
This document provides information about airport management and terminal design. It discusses different types of terminal designs including linear, pier, satellite and transporter terminals. It describes the key components and functions of terminal buildings such as access, passenger processing, holding areas, and airline facilities. Specific services and facilities discussed include check-in, immigration, security screening, baggage handling, parking, and public transportation. Technological improvements to improve capacity and efficiency are also outlined. The document is intended to help students understand major concepts in airport and terminal design.
This document provides details about the Burlingame Point office building project, including:
- It will consist of four office/R&D buildings and an amenities center totaling 767,000 square feet on a waterfront site overlooking San Francisco Bay.
- Amenities will include a sports club, shuttle service, electric car charging, daycare, and outdoor spaces.
- The buildings are designed with 14-16 foot floor-to-floor heights and flexible floorplans to accommodate different office and lab layouts.
What is landscape? What is landscape architecture? What is landscape design? ...ktball
This document defines key landscape-related terms and concepts. It explains that landscape includes both natural and human elements that shape the land. Landscape architecture involves designing outdoor public spaces to achieve environmental, social, and aesthetic goals. Landscape design is an artistic process that arranges natural and constructed elements on the land according to principles like unity, color, texture and scale. The landscape design process involves research, analysis of the site conditions, determining client needs, creating conceptual plans, and considering long-term maintenance.
Hotel Silicrest is a 3-star business hotel located in Bangalore, India. It has 32 rooms across 5 floors, as well as facilities like a restaurant, conference room, and parking. The document provides detailed information on the layout of each floor, amenities and facilities in the rooms and common areas, as well as safety and energy consumption aspects of the hotel.
Architectural case study of IIM ahemdabad by louis i khanRajat Katarne
This document provides details about the Indian Institute of Management in Ahmedabad, India, which was completed in 1963. It was designed by famous architect Louis Kahn, with B.V. Doshi and Anant Raje. The campus includes academic buildings such as classrooms and faculty blocks arranged around a central plaza, as well as dormitories, a library, auditorium, and management development center spread across 66 acres. Brick is the primary building material. The layout separates academic and residential areas while integrating social activities between students and staff.
The document summarizes the design of the Surya Hotel Executive in Solapur, Maharashtra, India. It describes the location and climate. The five-zone plan includes public spaces, guest rooms, recreation, restaurants, and services. Zone 1 includes parking, lobby, and corridors. Zone 2 contains guest rooms. Zone 3 has lawn, gym, fountain and outdoor seating. Zone 4 is for restaurants. Zone 5 covers elevators, stairs, electricity and ducts. The design aims to achieve thermal comfort while reducing material waste and maximizing vegetation.
The document discusses various factors related to airport planning and design, including aircraft characteristics that influence airport design. It covers topics like types of aircraft propulsion systems; how aircraft size, weight, wheel configuration, turning radius, speed, and other characteristics impact runway length, taxiway width, apron size, and other facilities. Site selection factors for airports like land availability, meteorological conditions, accessibility, and surrounding development are also summarized.
Architectural case study of ApartmentsTanzil Faraz
This document discusses the orientation, site observations, services, and materials of two apartment developments - Sushil Mehta Apartments and Nirman Developers. Sushil Mehta Apartments faces south with a road to the front and prevailing winds from northwest to southeast. Site observations and services are discussed. Materials used include tiles, granite, brick and concrete, wooden partitions, false ceilings, and grills.
The document provides information on various topics related to landscaping including terminology, types of plants, landscaping needs, lighting tips, landscape design elements and principles, types of landscape stones, and more. Some key points include:
- Landscaping involves improving the aesthetic appearance of land by adding ornamental features and plantings. It combines design with the natural environment.
- There are various types of plants used in landscaping including ornamental trees and flowers, screens, shade trees, borders, and ground cover.
- Effective landscape design incorporates elements like color, line/direction, form, texture, and scale based on principles like unity, balance, and focalization.
- Landsc
The document discusses various elements of landscape design including lighting techniques, paving materials, fencing options, and uses of stone and wood. It provides details on outdoor lighting fixtures and how they are used to illuminate paths, architectural features, steps, and trees. It also discusses paving materials like stone, brick, concrete, and asphalt and how they are used for pathways. Different fencing styles including wrought iron, vinyl, stacked stone, and picket fencing are outlined. Common uses of stone and wood in landscaping like retaining walls, flagstone, boulders, and mulch are also summarized.
The document discusses the key principles of landscape design including focalization, proportion and scale, balance, order and unity, repetition, rhythm and sequence, and interconnection. It provides examples of each principle and how landscape designers use them to create functional and aesthetically pleasing designs. The principles guide the organization of design elements and materials according to the laws of nature. Landscape design aims to divide outdoor spaces into rooms for different uses and encourage movement throughout the yard.
The document discusses the importance of considering human experience context in design. It argues that focusing only on user experience is not sufficient and that understanding the full context of a person's experiences is needed. Specific examples are provided of how accounting for human experience context could have improved product design and interactions. Advice is given on ways to incorporate context, such as asking questions, conducting interviews, shadowing users, and mapping experiences. The importance of moving from a "user" mindset to considering people's full experiences is emphasized.
Don Duval: Fostering and Managing Innovation in your OrganizationDon Duval
This presentation was given at the Gearing Up for Growth conference in London, Ontario on March 27th, 2012. The presentation highlighted and discussed key human resource strategies and policies to enable and foster a culture of innovation in any organization.
An introductory talk on entrepreneurship for engineering students. Drucker's purpose of business, Blank's Customer Development, Moore's Crossing the Chasm, and Martin's Knowledge Funnel, and Osterwalder's Business Model Canvas
This document summarizes a class on managing social enterprises for social impact. It discusses two main responsibilities for managers - achieving financial goals and social goals. For financial goals, the document emphasizes focusing on the mission, knowing when to say no, building an independent business, and testing ideas quickly. For social goals, it stresses identifying and measuring social goals, embedding them in operations, and communicating impact. Challenges in measurement like attribution and qualitative vs. quantitative metrics are also outlined.
Learning ≠ Education: How people really learn and what it means for security ...Infosec
Emotion and passion are the two most essential elements in understanding how people learn. Often, the initial response to security threats is throwing technology at the problem. But as we know, you can’t fix all of your security issues without understanding the role humans play in the process.
Join Nick Shackleton-Jones — 30-year learning and development vet, Former CLO at Deloitte UK and CEO and Founder of Shackleton Consulting — to better understand:
- The difference between learning and education
- What really drives how employees learn
- How to develop a growth mindset that truly changes employee behavior
Watch the full webcast here: https://www.infosecinstitute.com/webinar/adult-learning-security/
The document discusses crowdsourcing and citizen engagement. It provides examples of how governments and organizations can use crowdsourcing to tap into people's knowledge and generate new ideas. Some key points made in the document include:
- Crowdsourcing allows organizations to seek input from both experts and the general public to contribute ideas and solutions.
- Different levels of engagement are discussed, from simply informing citizens to more advanced collaboration.
- Examples are given of citizen engagement programs run by New York City, San Francisco, and the City of Ottawa that utilized crowdsourcing.
- Both the benefits and potential pitfalls of crowdsourcing for citizen engagement are outlined.
There is nothing in the law that says you must hire an inferior candidate. The law
simply states that you, and any of the systems you use, cannot discriminate against the protected group(s).
This paper is not intended to provide you with a way to get around the law, but rather to provide you with a system for hiring that does not allow typical human biases to enter into the process. We all see the world from our own view; however,
sometimes this view may not be in the best interest of the position or the organization.
The document provides information about RecruitStrategy, a recruitment firm. It outlines RecruitStrategy's mission to serve candidates and clients with professionalism, dedication, honesty and sincerity. It describes RecruitStrategy's proprietary Talent Search Process which analyzes candidates based on moral, climate, terrain, leadership and discipline. It also discusses RecruitStrategy's staffing solutions, executive search services, overseas partnerships, and industrial expertise in areas such as banking/finance, food/beverage, and more.
The document provides information about RecruitStrategy, a recruitment firm. It outlines RecruitStrategy's mission to serve candidates and clients with professionalism, dedication, honesty and sincerity. It describes RecruitStrategy's proprietary Talent Search Process which analyzes candidates based on moral, climate, terrain, leadership and discipline. It also discusses RecruitStrategy's staffing solutions, executive search services, overseas partnerships, and industrial expertise in areas such as banking/finance, food/beverage, and more.
The document provides information about RecruitStrategy, a recruitment firm. It outlines RecruitStrategy's mission to serve candidates and clients with professionalism, dedication, honesty and sincerity. It describes RecruitStrategy's proprietary Talent Search Process which analyzes candidates based on moral, climate, terrain, leadership and discipline. It also discusses RecruitStrategy's staffing solutions, executive search services, overseas partnerships, and industrial expertise in areas such as banking/finance, food/beverage, and more.
This is a slide deck that I presented at a local business school. The topic I presented to the students was, "The Importance of Networking." The goal was to teach students the importance of networking to find a job as well as to stay abreast of industry trends.
Effective Instructional Design | E-Learning NetworkLearning Pool Ltd
Discover how you can create enjoyable, effective responsive e-learning that your learners
can access at a time and a place that suits them.
You'll see how easy it is to get started creating your own content in the new Adapt Builder.
Adapt has been described as “not just responding to the changing face of rapid e-learning
but shaping the change”.
To find out more about Adapt Learning, visit https://www.learningpool.com/services/responsive-e-learning
Speaker: Teresa Snelgrove
Dr Teresa Snelgrove of Snelgrove Associates and Dr. Frederick Sweeney talks about career management theory and practice: what inputs are needed for critical career decisions and their execution. Join us for some very practical advice on how to manage your own success.
More information including webcast: http://www.marsdd.com/Events/Event-Calendar/Ent101/2008/selling-yourself-20080123.html
This document provides an overview of the NL Dalmia Institute of Management Studies and Research. It discusses the institute's history and achievements over time. Some key points:
- The institute was established in 1997 and has grown significantly since then in terms of students, faculty size, programs offered, and achievements/accolades.
- It began with 60 MMS students and 30 PGDBM students and now has over 33 full-time faculty members educated at top Indian and international universities.
- The institute has won several competitions and awards over the years, demonstrating its academic rigor and excellence. It is now ranked among the top 5 B-schools in Mumbai University.
- The infrastructure has also expanded,
The Benefits of Social Learning & Mzinga OmniSocialMzinga
The document discusses social learning and introduces Mzinga OmniSocial, a social software solution. Social learning involves learning through interactions with others and their knowledge. It can increase productivity over formal learning alone. Mzinga OmniSocial provides a suite of tools for collaborative learning, including authoring content, delivering a catalog of courses, online events, social media connections, learning management, performance tracking, and analytics.
How to Jump Start Your Video Focused Content Strategy | Webinar 04.09.2015BizLibrary
In this webinar, you will learn how to link a learning content strategy that relies upon bite-sized video to organizational objectives. The specific elements of a video strategy each guide a range of choices from how to incorporate the power of storytelling through video to achieve these objectives to decisions about specific video types, styles and delivery tools.
This document provides information about the N L Dalmia Institute of Management Studies and Research. It discusses the history and establishment of the institute in 1997. It highlights some of the institute's early achievements like organizing a marketing fair. It also profiles the director Prof. P. L. Arya and some of the changes he brought. The document then outlines the growth of the institute over the years in terms of faculty strength, specializations offered and competitive successes. It positions the institute now as one of the top 5 B-schools in Mumbai University.
The document discusses opportunities and threats of social media for businesses as viewed by senior UK marketers. Some key opportunities mentioned include reaching wider audiences, gaining real-time customer insights, building credibility as an expert, and engaging customers more cost-effectively. However, threats include lack of time and resources to properly manage social media efforts, difficulty measuring ROI, and gaining internal support from organizations still skeptical of social media.
Similar to Morris Museum Case Study And Sea Overview 2011 (20)
1. SEA @ the Museum
Understanding Your Audience as an
Integral Part of Delivering a Great Museum
Experience… Before, During and After
They Visit
MISI Company, Ltd. | Classification: confidential | Information owner: Jerilyn MacLaren Hall
Disclosure range: MISI employees and students of SHU
2. Our Agenda
What Is Experience Design (XD)?
What is Strategic Experience Alignment (SEA) & How Does It Apply to
Contextual Inquiry?
Case Study: The Morris Museum
Discussion: Who Is Delivering Interesting Experiences?
Discussion: What’s Next? How Does Tech Fit in?
MISI Company, Ltd. | Classification: confidential | Information owner: Jerilyn MacLaren Hall
Disclosure range: MISI employees and students of SHU
3. Who Am I?
Graduated BU ’98, BA in Literature
Graduated SHU ‘00, MA in Literate
AKA Prof MacLaren, 98-00 (English Dept)
Married Rich Hall, AKA “The Donk”, SHU ’99,
Stillman School of Business
Accenture 00-07, Manager, User Experience
Practice for North America CHT
MISI 07-Present, XD Strategist and AD
Museum Experience
Worked with the MET 2002-2003 on Digital
Experience for “Manet/Velazquez: The French
Taste for Spanish Painting”
Other Museums/ Cultural Projects of Note: Wolf
Trap, Atlanta Museum, The Louvre
Began working with Morris Museum Spring ‘10
3
MISI Company, Ltd. | Classification: confidential | Information owner: Jerilyn MacLaren Hall
Disclosure range: MISI employees and students of SHU
4. What is Experience Design (XD)?
MISI Company, Ltd. | Classification: confidential | Information owner: Jerilyn MacLaren Hall
Disclosure range: MISI employees and students of SHU
5. It goes beyond putting the button in the right spot…
Experience Design comprises of ALL of the formal and informal
interactions that occur between you and your customer across both
digital and analog channels
5
MISI Company, Ltd. | Classification: confidential | Information owner: Jerilyn MacLaren Hall
Disclosure range: MISI employees and students of SHU
6. If You Take Away Nothing Else…
Who is your audience?
What are they trying to do?
How can you help them do it?
6
MISI Company, Ltd. | Classification: confidential | Information owner: Jerilyn MacLaren Hall
Disclosure range: MISI employees and students of SHU
7. What is Strategic Experience Alignment (SEA)?
MISI Company, Ltd. | Classification: confidential | Information owner: Jerilyn MacLaren Hall
Disclosure range: MISI employees and students of SHU
8. Once Upon A Time…
8
MISI Company, Ltd. | Classification: confidential | Information owner: Jerilyn MacLaren Hall
Disclosure range: MISI employees and students of SHU
9. From where they stand, their priorities clash
9
MISI Company, Ltd. | Classification: confidential | Information owner: Jerilyn MacLaren Hall
Disclosure range: MISI employees and students of SHU
10. Enter Joe Patron
10
MISI Company, Ltd. | Classification: confidential | Information owner: Jerilyn MacLaren Hall
Disclosure range: MISI employees and students of SHU
11. …who gets caught in the middle
11
MISI Company, Ltd. | Classification: confidential | Information owner: Jerilyn MacLaren Hall
Disclosure range: MISI employees and students of SHU
12. Instead of fighting over him, they should be listening to him…
12
MISI Company, Ltd. | Classification: confidential | Information owner: Jerilyn MacLaren Hall
Disclosure range: MISI employees and students of SHU
13. …because when Joe is happy, everybody’s happy.
13
MISI Company, Ltd. | Classification: confidential | Information owner: Jerilyn MacLaren Hall
Disclosure range: MISI employees and students of SHU
14. WHO IS YOUR JOE? What is he trying to do?
SUCCESS
14
MISI Company, Ltd. | Classification: confidential | Information owner: Jerilyn MacLaren Hall
Disclosure range: MISI employees and students of SHU
15. Are we helping him to succeed?
SUCCESS
15
MISI Company, Ltd. | Classification: confidential | Information owner: Jerilyn MacLaren Hall
Disclosure range: MISI employees and students of SHU
16. Strategic Experience Alignment:
Aligning systems, processes and
people with the experiences a
business must support in order to
achieve their strategic objectives
16
MISI Company, Ltd. | Classification: confidential | Information owner: Jerilyn MacLaren Hall
Disclosure range: MISI employees and students of SHU
17. “Everything I learned about User Experience I Learned From Jimmy Buffet”
by Greg Hintermeister, Interactions Magazine
It’s All About the End-to-End Experience – “…Like catching up with
old friends you never you knew you had in a familiar place you’ve
never visited.”
New-
Comer Purchasing Tickets Contributing Factors in the Experience
Online
• Easy process It’s All About the Performance
• Parking included
• The performance is the core service so it must
be spot on or it’s a deal-breaker.
Interim Planning
• Parrothead Newsletter on
“planning and getting
It’s All About Delivering the Basics… Flawlessly
Loyal Fan
started”
• Most songs are basic, overplayed and
everyone knows them – but that’s what
people are there for so sing it loud and proud.
It’s All About Being Social
• Buffett concerts turn individual strangers into
“loyal friends who will use word of mouth,
money, and emotion to promote his product.”
Post-Show Arriving in Concert
• Morning-after brunch with City It’s All About Trust
strangers who are now
• Friendly hotel employees
friends who know what you’re
here for
• Buffett-fans invest enormous time and money
to see a concert because there is implicit trust
that it is worthwhile in the end.
It’s All About the Attitude
• Buffett’s brand is his laid-back, smile and
Concert Pre-show / laugh attitude that is pulled through at every
• The core of the whole Tailgating touchpoint of the concert experience.
experience • Buffett sponsored
activities to set the
atmosphere
17
MISI Company, Ltd. | Classification: confidential | Information owner: Jerilyn MacLaren Hall
Disclosure range: MISI employees and students of SHU
18. Like it or not, Your Museum IS Your Business
Your visitors are your customers
You have other customers too… the benefactors, the volunteers,
the corporate sponsors… and other artists (especially if you are
local)
Every time they interact with you, they experience your brand
They will tell others their experiences (the good, the bad, the ugly)
Near by/ similar institutions to yours can be your competition or
your partner
Don’t underestimate the power of the smallest interaction.
18
MISI Company, Ltd. | Classification: confidential | Information owner: Jerilyn MacLaren Hall
Disclosure range: MISI employees and students of SHU
19. Story Time: The Morris Museum
MISI Company, Ltd. | Classification: confidential | Information owner: Jerilyn MacLaren Hall
Disclosure range: MISI employees and students of SHU
20. Story Time: The Morris Museum and SEA
Prior to 1927 – Objects and Artifacts
for display @ Morristown
Neighborhood House
1927 – Continues to grow, focus on
education and engagement
1938-1956 – Museum occupies Maple
Avenue School, focus on community
relationship building – particularly with
local schools
1943 – Museum incorporated,
education outreach
1963 – Moves to “Twin Oaks, the
former Frelinghusen Estate (the old
mansion)
1970 = Gallery space increased, 312-
seat theater added
1990 – Complex further expanded to
75,524 (modern architecture design to
new additions)
20
MISI Company, Ltd. | Classification: confidential | Information owner: Jerilyn MacLaren Hall
Disclosure range: MISI employees and students of SHU
21. Morris Museum &
Bickford Theater
Branding & Communication Strategy
Executive Brief
September 15, 2010
22. Agenda
I. Approach III. What’s Next?
Our Mission
Research Overview IV. A Little Surprise
Who We Spoke To
II. Key Themes
Branding
Marketing
Physical Space
MISI Company, Ltd. | Classification: Confidential | Information owner: MISI Company Disclosure range:
MISI XD employees and Morris Museum Employees and Volunteers
23. Approach: Our Mission
Increase awareness and cross-pollination of the Morris Museum
and Bickford Theater
Via clear and engaging brand strategy
Via audience focused multi-touch, diverse communication strategy
Increase active participation in Museum & Theater programs
Attendance & Enjoyment
Membership & Donation
Volunteerism & Engagement
MISI Company, Ltd. | Classification: Confidential | Information owner: MISI Company Disclosure range:
MISI XD employees and Morris Museum Employees and Volunteers
24. Approach: Research Overview
Interviews, surveys, and web analytics
were performed to better understand:
Community awareness
Perceptions of the current experience at
the Museum and Theater Marketing
Tactics
Physical
Perceptions of current brand and Space
marketing materials
Key support drivers
Areas of opportunity for expanding the Volunteers
reach of the Museum and Theater
General online behaviors
Actual Experience
MISI Company, Ltd. | Classification: Confidential | Information owner: MISI Company Disclosure range:
MISI XD employees and Morris Museum Employees and Volunteers
25. Approach: Who We Spoke To
As a next step – we will want to speak more with Museum volunteers.
Museum
Intercepts
Theatre Branding
Intercepts Sessions
Research
included 390
participants
Online
Community
Competitive
Intercepts
Assessment
Online /
Email
Surveys
MISI Company, Ltd. | Classification: Confidential | Information owner: MISI Company Disclosure range:
MISI XD employees and Morris Museum Employees and Volunteers
26. Theme: This Is Not Your Parents’ Morris Museum
The juxtaposition of old with new and art with science is at the heart of why
supporters love the museum and theater – go with it.
MISI Company, Ltd. | Classification: Confidential | Information owner: MISI Company Disclosure range:
MISI XD employees and Morris Museum Employees and Volunteers
27. Theme:
This Is Not Your Parents’
Morris Museum
Instead of hiding it in a by-line, make it the
lead in your brand strategy – your base will
continue to connect with you, and your
target will be curious to learn more.
28. Theme: Broad-Reaching Marketing Will Be Key
Go beyond word-of-mouth when looking to reach new audiences, they may not be
connected to those who are already “in the know”.
MISI Company, Ltd. | Classification: Confidential | Information owner: MISI Company Disclosure range:
MISI XD employees and Morris Museum Employees and Volunteers
29. Theme: Once You Have Got Them There…
The physical experience of the Museum should reflect the brand with every interaction a visitor
has; it should also ensure they leave with a plan to return.
MISI Company, Ltd. | Classification: Confidential | Information owner: MISI Company Disclosure range:
MISI XD employees and Morris Museum Employees and Volunteers
30. Spatial Recommendations: Leverage Lobby Area as a “Hook”
Center Door
Signage
Tabl
Signage e
Gift Shop
Desk
Tabl
e Tabl
e
Tabl
e
Tabl
e
Tabl
e Museum
Office
Tabl Welcome
e Area
Kiosk Kiosk
Tabl
e
Tabl
e
Signage
Kiosk
Signage
Restroom Theatre Entrance
Theatre Signage
31. What’s Next?: Prioritizing Areas of Opportunity
Based on the research conducted, we believe there are some immediate things the MM and
BT can begin working on while longer term activities are in the works.
32.
33.
34.
35.
36.
37. Discussion: Who Is Delivering Interesting Experiences?
MISI Company, Ltd. | Classification: confidential | Information owner: Jerilyn MacLaren Hall
Disclosure range: MISI employees and students of SHU
38. A Few Examples to Get Us Started
MET
Egyptian Exhibit – general experience and ambiance
Seattle Center
Student Dossiers & “Edutainment”
Wolf Trap
Benefactor and Donor Engagement
National Museum of the American Indian
Collaborative Program Design (Curators, Educators, Students/Visitors,
and Technologists)
“Giving Museum Goers What They Want”, (NYT 05132010:
http://www.nytimes.com/2010/05/16/arts/design/16oakland.html?
src=me&ref=arts )
38
MISI Company, Ltd. | Classification: confidential | Information owner: Jerilyn MacLaren Hall
Disclosure range: MISI employees and students of SHU
39. Discussion: What’s Next? How Does Tech Fit In?
MISI Company, Ltd. | Classification: confidential | Information owner: Jerilyn MacLaren Hall
Disclosure range: MISI employees and students of SHU
40. A Few Examples to Get Us Started
In-museum Mobile Applications (“From Picassos to Sarcophagi,
Guided by Phone Apps”, NYT 10/1/2010:
http://www.nytimes.com/2010/10/02/arts/design/02apps.html?
_r=1 )
Brooklyn Museum (Virtual Dossier)
American Museum of Natural History (Geo Location)
Virtual and Second Life Galleries
MET (Comparative Art, Art in Context)
Virtual Gallerie (http://www.virtualgallerie.com/)
Wide Open Education (
http://oedb.org/blogs/wideopen/2007/old-masters-picture-gallery-in-
second-life/ )
Social Media
…
40
MISI Company, Ltd. | Classification: confidential | Information owner: Jerilyn MacLaren Hall
Disclosure range: MISI employees and students of SHU
41. Thank you!
Jerilyn MacLaren-Hall
MISI Experience Design Strategist
jmaclarenhall@misicompany.com
Connect with me on LinkedIn: http://www.linkedin.com/in/jmmaclarenhall
See my blog entries here: http://www.misicompany.com/xdblog/index.php/author/jmaclarenhall/
Follow me on Twitter: <jmmaclarenhall> and <MisiCompany>
Informed Experience Design • Innovative Solutions • Strategic Staffing
www.misicompany.com
MISI Company, Ltd. | Classification: confidential | Information owner: Jerilyn MacLaren Hall
Disclosure range: MISI employees and students of SHU