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A little knowledge is a dangerous thing:
Supporting staff through the transition
 to Moodle when they’ve already been
         teaching online for years


     Louise Drumm @louisedrumm          &
      Anne Jamie, a.jamie@napier.ac.uk
           Learning Technologists
  Faculty of Health, Life and Social Sciences
VLE History / Faculty Modules

 Most of our modules incorporate elements of
  online learning
 Many modules are heavily blended
 A number of fully online modules and growing
 WebCT Vista adopted in 2005 with additional
  tools such asTurnitin, Blackboard Collaborate,
  Respondus, WebCT portfolio
 Moodle 2.2 replaced WebCT in Trimester 3 2012
The task facing us in January 2012 ...
 300-400 modules running each trimester

 Most have existing content migrated from WebCT

 On-going in-house development of Moodle

 Encouraging continued good practice in
  technology enhanced learning
The WebCT Legacy ...

 Lots and lots of content ... all displayed on the
  module home page
 The ‘learning module’ tool
 Staff well trained but in the wrong VLE
  Examples
   Where’s the student view tab?
   How can I lock a discussion?
The Plan ...
 Rolling programme of scheduled training sessions
  and dissemination events

 Step-by-step PDF guides and videos

 A bit of preliminary tidying up

 Advance warning given to staff of
  what needs to be done
The Reality ...
 Well attended training sessions
 Limited roll-out of guides due to time constraints
 Replicating complex activities takes a lot of support
 Laborious book conversions & formatting
 High volume of 1:1 support
 Staff and student enrolment problems
  (various reasons but not Moodle’s fault)
 Still a lot of content
The Saving Graces Were ...
 The Book plugin
 Staff attitudes to change
 Student feedback
 Turnitin plugin
 In-house support & team work
 Customised blocks e.g. enrolled students,
  random glossary, RSS feeds, library
 Course Overview Plus plugin
 And for us ... Moodle docs
A Selection of Common Queries ...
 Hide / reveal course to students
 Add or remove topics / sections
 Email subscription to forums
 Setting up groups and group activities
 Activating the ‘link’ button in the WYSIWYG
 How to rollover contents from one module
  to another
The Training Programme ...

                • Developing Your Migrated Module
   Level 1      • Moodle Induction (New Staff)
Introduction



                • Compiling a Book in Moodle ... The Story So Far
                • Using Tracking & Reporting Tools
   Level 2
Intermediate    • Creating, Using & Managing Groups


                • Setting & Releasing Quizzes / Assessments
    Level 3
Intermediate/
                • Using Communication & Collaboration Tools
  Advanced
Other Events & Collaborative Activities

                • Moodle in a Flash ... Migrated Module Overview
Presentation
    Q&A




                • Moodle in a Flash ... Checking & Preparing Your Module
 Workshops




                • Midday Moodle (opportunity to share experiences and
Presentations     showcase good practice)
 & Informal
    Chat
Question 1: What have you found hard
about the transition from WebCT to Moodle?
Q1: A few comments from staff ...
Question 2:
What do you like about Moodle?
Q2: A few comments from staff ...
Question 3: What do you wish
you knew then that you know now?
Q3: A few comments from staff ...




“I think that how to use the
book application was handy
and that would have made a
big difference early on.”
Question 4: Other Comments
Q4: A few comments from staff ...




 “Support from Moodle team during
 the transition from WebCT to Moodle
 has been very, very good, I don't
 know how I would have managed
 without the support of this team.
What We’ve Learned ...
 Best to tidy up content before it leaves old VLE or
  in Moodle before staff see it
 Encourage deleting of redundant content
 Show example modules / consider design & layout
 Have stock answers to common queries (FAQs)
 Identify champions and make sure they are
  spread throughout offices
 Manage expectations ... it’s never going to
  function exactly the same as another VLE &
  it’s going to take a bit of getting used to
Future Plans
 Moodle 2.4

 Develop additional focused training
  sessions & events

 More staff help materials

 ePortfolio

 Customised bank of activity icons for
  embedding in content pages

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Moodle moot 20feb2013 iiv

  • 1. A little knowledge is a dangerous thing: Supporting staff through the transition to Moodle when they’ve already been teaching online for years Louise Drumm @louisedrumm & Anne Jamie, a.jamie@napier.ac.uk Learning Technologists Faculty of Health, Life and Social Sciences
  • 2. VLE History / Faculty Modules  Most of our modules incorporate elements of online learning  Many modules are heavily blended  A number of fully online modules and growing  WebCT Vista adopted in 2005 with additional tools such asTurnitin, Blackboard Collaborate, Respondus, WebCT portfolio  Moodle 2.2 replaced WebCT in Trimester 3 2012
  • 3. The task facing us in January 2012 ...  300-400 modules running each trimester  Most have existing content migrated from WebCT  On-going in-house development of Moodle  Encouraging continued good practice in technology enhanced learning
  • 4. The WebCT Legacy ...  Lots and lots of content ... all displayed on the module home page  The ‘learning module’ tool  Staff well trained but in the wrong VLE Examples  Where’s the student view tab?  How can I lock a discussion?
  • 5. The Plan ...  Rolling programme of scheduled training sessions and dissemination events  Step-by-step PDF guides and videos  A bit of preliminary tidying up  Advance warning given to staff of what needs to be done
  • 6. The Reality ...  Well attended training sessions  Limited roll-out of guides due to time constraints  Replicating complex activities takes a lot of support  Laborious book conversions & formatting  High volume of 1:1 support  Staff and student enrolment problems (various reasons but not Moodle’s fault)  Still a lot of content
  • 7. The Saving Graces Were ...  The Book plugin  Staff attitudes to change  Student feedback  Turnitin plugin  In-house support & team work  Customised blocks e.g. enrolled students, random glossary, RSS feeds, library  Course Overview Plus plugin  And for us ... Moodle docs
  • 8. A Selection of Common Queries ...  Hide / reveal course to students  Add or remove topics / sections  Email subscription to forums  Setting up groups and group activities  Activating the ‘link’ button in the WYSIWYG  How to rollover contents from one module to another
  • 9. The Training Programme ... • Developing Your Migrated Module Level 1 • Moodle Induction (New Staff) Introduction • Compiling a Book in Moodle ... The Story So Far • Using Tracking & Reporting Tools Level 2 Intermediate • Creating, Using & Managing Groups • Setting & Releasing Quizzes / Assessments Level 3 Intermediate/ • Using Communication & Collaboration Tools Advanced
  • 10. Other Events & Collaborative Activities • Moodle in a Flash ... Migrated Module Overview Presentation Q&A • Moodle in a Flash ... Checking & Preparing Your Module Workshops • Midday Moodle (opportunity to share experiences and Presentations showcase good practice) & Informal Chat
  • 11. Question 1: What have you found hard about the transition from WebCT to Moodle?
  • 12. Q1: A few comments from staff ...
  • 13. Question 2: What do you like about Moodle?
  • 14. Q2: A few comments from staff ...
  • 15. Question 3: What do you wish you knew then that you know now?
  • 16. Q3: A few comments from staff ... “I think that how to use the book application was handy and that would have made a big difference early on.”
  • 17. Question 4: Other Comments
  • 18. Q4: A few comments from staff ... “Support from Moodle team during the transition from WebCT to Moodle has been very, very good, I don't know how I would have managed without the support of this team.
  • 19. What We’ve Learned ...  Best to tidy up content before it leaves old VLE or in Moodle before staff see it  Encourage deleting of redundant content  Show example modules / consider design & layout  Have stock answers to common queries (FAQs)  Identify champions and make sure they are spread throughout offices  Manage expectations ... it’s never going to function exactly the same as another VLE & it’s going to take a bit of getting used to
  • 20. Future Plans  Moodle 2.4  Develop additional focused training sessions & events  More staff help materials  ePortfolio  Customised bank of activity icons for embedding in content pages