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The Moneyball approach to inside
sales.
PID   .                            1
Why take this approach?
 Education and                 Gallup studies show that
  experience alone are not       talented people who are
  the best predictors of         taught the fundamentals
  future performance. If         of a position quickly
  they were, the accuracy        outperform those of their
  of sales hiring would be       experienced counterparts
  much higher. A report by       who lack the right talents.
  Salesleadershipdevelopm
  ent.com claims the wrong
  hire in sales is made over
  68 percent of the time.



PID     .                                                      2
So what are you buying?


      Just like the movie you are buying runs in the
      world of business you are buying sales.


      If you are buying sales what matters?


      Good sales people are very important and can
      be the David Ortiz in your overall business and
      marketing strategy.
PID      .                                              3
Would you find value because
      others have overlooked the Greek
      God of Cold Calling because he
      didn’t have prior telemarketing or
      sales experience?



PID     .                                  4
What if you looked for a
      different set of criteria when
      looking for a sales rep such
      as motivation over sales
      experience?
PID    .                               5
Let’s compare hiring inside sales people
      to baseball prospects using the
      Moneyball model:




PID     .                                        6
Strikeouts

  Too many strikeouts by a hitter equates to 150 calls
  made per day with a very low conversion rate.


  Don’t know how to get through the gatekeeper and not
  having engaging conversations with decision makers.


  Sales Myth: Effort still matters but sales isn’t about
  numbers anymore.                                         7
PID     .
Past Performance

      Past stats like hit .280 and 20 HRs (against National
      League pitching) is like saying you achieved 150% of
      quota selling virtualization to server farms 5 years ago.


      The point, anyone can do it an it’s typically way over
      rated and comes with a huge ego and a huge salary.




PID       .                                                       8
On-base percentage

      How many people are you talking to every day in
      business?


      Have more quality conversations = get on base more and
      score more.




PID      .                                                     9
Slugging percentage.


      Is the percentage of conversations
      you are converting into qualified
      opportunities.




PID    .                                   10
Pitcher walking too many…



         Too many walks by a pitcher is like getting prospects
         interested but afraid to really qualify them and gain
         commitment.




PID      .                                                       11
Good defense.
You need good defense, how many people are you
nurturing to ensure they are left with a favorable
impression of yourself and your company.


Not whether you win or not it’s how you play the game.
PID   .                                                  12
21 Doors approach
       Hire for attitude and potential
       Recruit smartly and differently
       Temp to Perm Route
       Provide sales foundation training
       Ongoing 90-day onboarding program
       Share the risk financial model
       Match company’s culture

          Temporary to direct-hire model offers companies a
           low-risk way to staff jobs when trial periods have
          proven useful in evaluating employee skills, quality,
                             and overall fit.
PID        .                                                      13
Why 21 doors?
       Management team started and grew a 150-person B2B
        call center focused prospecting, lead generation, and
        appointment setting.
       Personally excelled in inside sales environments.
       Trained 1000’s of inside sales reps and VARs on
        prospecting.
       Experienced first-hand the pains of direct and indirect
        hiring, training inside sales people.
       Shared-risk option if sales training is included.



PID        .                                                      14
21 Doors Core Values

   Never take the easy way out.
   Leave your baggage at the door.
   Be a trusted partner with all our clients.
   Honesty in all dealings. Issues deal with immediately
    and accept responsibility.
   Provide an environment where people can excel and be
    empowered.
   Help people get careers not jobs.




PID     .                                                   15
Value-Added Inside Sales Staffing


      Getting people back to work one new
      inside sales rep at a time.
PID     .                                   16
21 Doors Group
      1 Washington St. Suite #4024
      Dover, NH 03820


      Will Gibney
      603.842-8342
      www.21doorsgroup.com
      @21doorsgroup


PID       .                          17

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Moneyball for inside sales hiring

  • 1. The Moneyball approach to inside sales. PID . 1
  • 2. Why take this approach?  Education and  Gallup studies show that experience alone are not talented people who are the best predictors of taught the fundamentals future performance. If of a position quickly they were, the accuracy outperform those of their of sales hiring would be experienced counterparts much higher. A report by who lack the right talents. Salesleadershipdevelopm ent.com claims the wrong hire in sales is made over 68 percent of the time. PID . 2
  • 3. So what are you buying? Just like the movie you are buying runs in the world of business you are buying sales. If you are buying sales what matters? Good sales people are very important and can be the David Ortiz in your overall business and marketing strategy. PID . 3
  • 4. Would you find value because others have overlooked the Greek God of Cold Calling because he didn’t have prior telemarketing or sales experience? PID . 4
  • 5. What if you looked for a different set of criteria when looking for a sales rep such as motivation over sales experience? PID . 5
  • 6. Let’s compare hiring inside sales people to baseball prospects using the Moneyball model: PID . 6
  • 7. Strikeouts Too many strikeouts by a hitter equates to 150 calls made per day with a very low conversion rate. Don’t know how to get through the gatekeeper and not having engaging conversations with decision makers. Sales Myth: Effort still matters but sales isn’t about numbers anymore. 7 PID .
  • 8. Past Performance Past stats like hit .280 and 20 HRs (against National League pitching) is like saying you achieved 150% of quota selling virtualization to server farms 5 years ago. The point, anyone can do it an it’s typically way over rated and comes with a huge ego and a huge salary. PID . 8
  • 9. On-base percentage How many people are you talking to every day in business? Have more quality conversations = get on base more and score more. PID . 9
  • 10. Slugging percentage. Is the percentage of conversations you are converting into qualified opportunities. PID . 10
  • 11. Pitcher walking too many… Too many walks by a pitcher is like getting prospects interested but afraid to really qualify them and gain commitment. PID . 11
  • 12. Good defense. You need good defense, how many people are you nurturing to ensure they are left with a favorable impression of yourself and your company. Not whether you win or not it’s how you play the game. PID . 12
  • 13. 21 Doors approach  Hire for attitude and potential  Recruit smartly and differently  Temp to Perm Route  Provide sales foundation training  Ongoing 90-day onboarding program  Share the risk financial model  Match company’s culture Temporary to direct-hire model offers companies a low-risk way to staff jobs when trial periods have proven useful in evaluating employee skills, quality, and overall fit. PID . 13
  • 14. Why 21 doors?  Management team started and grew a 150-person B2B call center focused prospecting, lead generation, and appointment setting.  Personally excelled in inside sales environments.  Trained 1000’s of inside sales reps and VARs on prospecting.  Experienced first-hand the pains of direct and indirect hiring, training inside sales people.  Shared-risk option if sales training is included. PID . 14
  • 15. 21 Doors Core Values  Never take the easy way out.  Leave your baggage at the door.  Be a trusted partner with all our clients.  Honesty in all dealings. Issues deal with immediately and accept responsibility.  Provide an environment where people can excel and be empowered.  Help people get careers not jobs. PID . 15
  • 16. Value-Added Inside Sales Staffing Getting people back to work one new inside sales rep at a time. PID . 16
  • 17. 21 Doors Group 1 Washington St. Suite #4024 Dover, NH 03820 Will Gibney 603.842-8342 www.21doorsgroup.com @21doorsgroup PID . 17

Editor's Notes

  1. Selling the appointment and the partner.
  2. What I’ve learned: People don’t necessarily have to have specific sales experience to excel in a sales environment. We’ve all heard it before especially in sports – It’s the intangibles that matter.