Integrated Restoration specializes in Mold Remediation Services.

1. Case Study
Harry’s Home
Water Damage/Microbial
Remediation
Extreme long term water damage, with dwell time,
evolves into microbial conflagration, century home.
Homeowner proclaims it a misnomer that
the insurance company is an evil entity.

2. Harry lived alone in his century home in a western Cleveland
suburb. Typical of homes built during this time, the
residence featured a central boiler and radiator steam heat..

3. During the winter, Harry suffered an injury requiring
hospitalization. During this time, the area experienced
a spate of severe cold weather. As fate would have it,
the boiler failed.

4. The radiators and water pipes froze and broke. As the
home was unoccupied, the conditions went undiscovered.
It was later ascertained that the water ran and the home
froze and thawed and froze again,… for nine weeks.

5. This scenario created atypical conditions. Upon Integrated
Restoration’s arrival at the scene, they were brought into
a, albeit cold, rain forest environment. Interior surfaces
of the residence were at dew point. Rain was falling
within the home.

6. The loss had progressed from a major water damage to a full
blown microbial remediation project. Ceilings fell. Floor
lifted. Surfaces were covered with a conflagration of well
established microbial growth.

7. Windows, doors, cabinets, and floors all succumbed to
the moisture and microbial damage.

8. Out of necessity, Harry interviewed his prospective
contractors, off site, at the health care facility where he
was residing. Integrated Restoration provided Harry a
digital presentation illustrating the conditions at his
home. Integrated Restoration also provided a detailed
order of events that presented solutions to the
challenges the loss presented.

9. Although shocked by the images, Harry was pleased with the
presentation and the proposed solutions. Integrated
Restoration was hired and put to task.
The initial challenge posed by this project was providing heat
necessary to effect a structural dry out and perform the
microbial remediation. Integrated Restoration proposed
installing a forced hot air furnace to immediately initiate the
dry out. This temporary furnace would then remain as the
home’s permanent heat source. All parties agreed. The
restoration commenced.

10. The aggressive microbial growth dictated that substantial
demolition take place. This included removal of contaminated
building materials, HEPA sanding, HEPA vacuuming and
treating surfaces with an EPA registered broad spectrum
disinfectant / sanitizer / cleaner.

11. Upon achieving microbial remediation and structural dry out,
to ensure a pristine indoor environment, an EPA registered
anti fungicidal coating was applied to surfaces.
The demolition, however, exposed serious framing issues that
required attention.

12. At times, a project’s challenges, present opportunities.
Installation of microlams addressed framing issues. The
design alteration opened up the first floor. Harry was
presented the proposals. He signed off. As he was non-ambulatory,
Harry was given weekly digital image updates.

13. Insulation and quality windows addressed prior heat
loss concerns.

14. Installation of drywall clarified the look of the new
first floor layout.

15. The before and after of the side entry landing
illustrates the transformation ongoing within.

16. The bath up demanded a new spatial layout and
updating.

17. The opened dining room became an extension of the
newly remodelled kitchen.

18. Oxidized Mortised locksets on painted flat panel doors were
replaced with decorative brass swags on stained raised panel
doors to provide a rich, beautiful look throughout the newly
refurbished home.

19. After selection signoffs, design build changes, windows,
doors, painting, cabinetry, flooring and trim, the completed
project was a dramatic upgrade over the original home.
Harry had overseen all of this from a hospital room with
weekly progress photos. When he came out to visually
survey the final project, Harry was pleased with his choices.
Harry shed tears of joy with how well his home turned out
and how well he had been treated.

20. At the onset of this project, one of the first sign offs by
Harry was a release authorizing the disposal of his
contents. This was necessary to facilitate the repairs.
Tables, chairs, furnishings, clothing and bags and bags
of personal contents were removed from the home
and placed in dumpsters.

21. As protocol, Integrated Restoration took detailed photos and
a video documenting the contents on site. The insurance
carrier was informed of the documentation. The carrier
hired an independent vendor who came to Integrated
Restoration’s offices and evaluated the contents that had
been disposed of. At the end of the loss, to Harry’s great
surprise, the carrier notified the insured that there was a
contents settlement due him. In his absence, his contractor,
his insurance company, and even his city had looked out for
him.

22. When all was said and done this Integrated
Restoration project involved a major residential
structural dry out, full scale microbial remediation,
design build, framing, doors, windows, flooring,
drywall, paint, staining, cabinetry, trim, electrical,
plumbing and HVAC.

23. Harry Expressed his thanks to the city officials
who reported the loss, the adjuster who
assisted him, the contents management
company, and Integrated Restoration who
provided such a positive experience in a
difficult disaster scenario.