1. The document discusses a training program called "Logistics" that aims to help participants improve their sales skills and performance.
2. The program objectives are to enhance sales competencies, improve sales performance by hitting sales targets, and apply best practices.
3. The program emphasizes developing the right attitude, which is presented as key to work performance. Strategies like controlling choices, influencing situations, and accepting outcomes are discussed.
10. Attendance - Be on time for sessions. - Maximize break periods. - Watch out for the “ assembly music ”. - Observe mobile phone etiquette. LOGISTICS WHAT IS EXPECTED FROM US? House Rules
11. Attitude - “I will be open to new lessons.” - “I will enjoy the company of my peers.” - “I will interact and get to know others.” - “I will respect the opinions of others.” LOGISTICS WHAT IS EXPECTED FROM US? House Rules
12. Active Participation - Listen and observe. - Share insights and experiences. - Ask questions. - Get involved! LOGISTICS WHAT IS EXPECTED FROM US? House Rules
13. Application - Practice lessons immediately. - Practice lessons back in the workplace. - Display changes in behavior. - Be role-models to others. LOGISTICS WHAT IS EXPECTED FROM US? House Rules
21. - Our Customers are our reason for existence. We commit to provide them with effective and efficient products and services beyond their expectations. LOGISTICS MISSION
22. - People are our best resource. We commit to develop our employees to become professionals; to continuously mold and motivate them to excel and be innovative; and to create an environment that brings out the best of our employees. LOGISTICS MISSION
23. LOGISTICS VALUES Teamwork: We move FAST as ONE Innovation: We outdo ourselves each day Commitment: We put our whole mind, heart, and strength in ALL we do Customer Delight: We provide value-adding services beyond customer expectations Excellence We choose to be the BEST, give our BEST, do our BEST
38. LOGISTICS WHAT MAKES YOUR LIFE 100% ? Let each letter of the alphabetic has a value equals to it sequence of the alphabetical order: = = = = 82 96 98 100 A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 S K I L L S 19 11 9 12 12 19 K N O W L E D G E 11 14 15 23 12 5 4 7 5 H A R D W O R K 8 1 12 4 23 15 18 11 A T T I T U D E 1 20 20 9 20 21 4 5