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HEALTH AND WELLBEING
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oLesson 1: Screening Process
oLesson 2: Symptom Screening
oLesson 3: Confirmed or suspected cases
oNCD’s, Psychosocial Wellbeing, Mental Health and Women’s
Wellbeing
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Employees must be screened for COVID-19 related symptoms which must be report to the appointed COVID-19 manager, their line
manager or supervisor immediately.
• Employees need to report for a COVID-19 symptoms screening at the start of their shift, as well as four hours into their shift.
• Included in this daily screening is a temperature check. Temperatures should be equal to or below 37.5°C
• Should an employee present any symptoms on the COVID-19 symptom screening, the employee should be isolated from all employees,
issued with a FFP1 face mask and sent for COVID-19 testing.
• Should an employee develop symptoms during their work shift, they must report this to the COVID-19 Manager, their line manager or
supervisor
• Employees must report to the COVID-19 manager, their line manager or supervisor if they have been exposed to a person diagnosed
with COVID-19/suspected to have COVID-19, even if the person has not yet been tested.
• If an employee has travelled, this must be reported to the COVID-19 Manager, line Manager or Supervisor
• Employees are encouraged to report it if they notice another worker displaying symptoms
• Workers must stop working if they are displaying symptoms.
• Workers may not report for duty after they have contracted COVID-19 until they provide evidence they are clear of the virus.
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SCREENING FOR CORONAVIRUS
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SYMPTOM SCREENING
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Do you have:
• Fever
• Shortness of breath
• Sore throat
• Cough
• Myalgia/ body aches
• Loss of smell or taste
• Nausea/ vomiting
• Diarrhoea
• Irritability/ confusion
• Weakness or tiredness
• Have you or someone you have been in contact with travelled, outside the country in the last 14 - 21 days?
• Have you been exposed to someone who has COVID-19?
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CONFIRMED OR SUSPECTED CASES
• Isolate the sick employee and issue them with a FFP1 mask.
• Inform the national COVID-19 hotline (0800 029 999) and follow the advice of health officials.
• Arrange for the worker to be transported in a manner that does not place other workers or members of the
public at risk for a medical examination or testing.
• Ensure the staff member is tested at a medical facility for COVID-19.
• Inform the Department of Health and the Department of Employment and Labour if an employee tested
positive.
• Clean the area where the person was working and all places they have been. This may mean evacuating those
areas.
• Identify who at the workplace had close contact with the infected person. Refer those workers who may be at
risk for screening and take any other appropriate measure to prevent possible transmission; ensure that the
worker is tested or referred to an identified testing site
• Clean the area where the close contact people were working and all common areas they have been. This may
mean evacuating those areas.
• Review risk management controls
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IN CLOSE CONTACT WITH A CONFIRMED CASE
• Employees who have come into close contact with a person who has tested positive for COVID-19
must self-isolate for 14 days from the last date of close contact with that person.
• Close contact is defined as approximately one and a half meter.
• If an employee has tested positive, the COVID-19 response team will conduct an investigation to
determine co-workers who may have had close contact with the confirmed positive employee.
• Those employees who have had close contact will need to self-isolate for 14 days from the last date
of close contact with that employee.
• Where necessary the COVID-19 response team will also notify any clients, contractors, vendors,
suppliers or visitors who may have had close contact with the confirmed-positive employee.
• If an employee discovers that they have come into close contact with a confirmed-positive individual
outside of the workplace, they must alert the COVID-19 manager, line manager or supervisor
immediately. They must seek testing and self-isolate until their results have been received.
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OTHER PREVENTATIVE SCREENINGS AT GEMS NETWORK PHARMACY
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PROCEDURE AGE, GENDER AND FREQUENCY RULES
Cholesterol Screening Twice per annum for all beneficiaries who are 20 years and older
Blood Pressure Monitoring Twice per annum for beneficiaries 18 years and older
HIV Screening- Pre & post counselling (no test done) Twice per annum, per beneficiary
HIV testing (pre & post-test counselling, confirmatory
test and condoms)
Twice per annum, per beneficiary
Peak Flow measurement Once per annum for beneficiaries 4 years and older
Glucose Screening Twice per annum for all beneficiaries 45 years and older.
Pregnancy Screening
Once per month for a female beneficiary 12 years and older.
Maximum 12 per annum.
Urine Analysis Four times per annum for beneficiaries of all ages.
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PREVENTATIVE CARE BENEFITS - VACCINATIONS
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PROCEDURE AGE, GENDER AND FREQUENCY RULES
Influenza Vaccination Once per annum for all beneficiaries 6 months and older
HPV Vaccine One course (3 doses) per lifetime for female beneficiaries aged 9- 14 years
Pneumococcal vaccine Once every 5 years for high risk beneficiaries with relevant chronic or hospital admission aged
2-64 years
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NCD’s, Psychosocial Wellbeing & Women’s Wellbeing Training
• Employees
• Members
• COVID-19
o Understanding the disease
o Self-care and preventative practices
o Risk management/ self isolation
o Resources
• Information on NCD’s (HIV, TB, Diabetes and Cardiovascular
diseases), the prevention thereof, and living well with chronic
diseases
o Self-care: nutrition; exercise and sleep
o Compliance with treatment
• Psychosocial wellbeing and mental health
o Trauma
o Relationships at home and at work
o Mindfulness/ Emotional intelligence
o Resilience
• Women’s Wellbeing
o Reproductive health and wellbeing
o Pregnancy
o Trauma and abuse
o Relationships at home and at work
Formats available:
• Online interactive webinar
• Pre-recorded and online module on
Healthi Choices Learning Management
System. Attendees to log onto the
website to access. Online assessment at
the end of the training.
8
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COMMUNICATION DURING THE PANDEMIC
• The COVID-19 Response Team and the COVID-19 manager must update employees on
a regular basis on COVID-19 matters
• Communication can be conveyed by email, posters and notice boards.
• Employees must be made aware if someone in the workplace has tested positive.
• Enhancement should be made to internal reporting and communication channels.
• Proactively review absenteeism of all employees. Employees who do not report to
work with a reason must be contacted and a COVID-19 symptom check should be done
telephonically.
• Employees who are ill must stay at home – if they have COVID-19 symptoms they must
inform the COVID-19 manager or their line manager or supervisor immediately
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COVID Resources
HOTLINE 0800 299 999
WHATS APP 0600 123 456
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COVID Resources
• Centre for Disease Control and Prevention (CDC)
• World Health Organisation (WHO)
• Cansa.org.za
• Factcheck.afp.com
• Immunopaedia.org.za
• Mayo Clinic
• Sacoronavirus.co.za
• SA Government Health Department & Gazettes
• National Institute for Communicable Diseases (NICD)
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Module 5: Health and wellbeing

  • 1. 1 1 HEALTH AND WELLBEING 1 oLesson 1: Screening Process oLesson 2: Symptom Screening oLesson 3: Confirmed or suspected cases oNCD’s, Psychosocial Wellbeing, Mental Health and Women’s Wellbeing
  • 2. 1 2 Employees must be screened for COVID-19 related symptoms which must be report to the appointed COVID-19 manager, their line manager or supervisor immediately. • Employees need to report for a COVID-19 symptoms screening at the start of their shift, as well as four hours into their shift. • Included in this daily screening is a temperature check. Temperatures should be equal to or below 37.5°C • Should an employee present any symptoms on the COVID-19 symptom screening, the employee should be isolated from all employees, issued with a FFP1 face mask and sent for COVID-19 testing. • Should an employee develop symptoms during their work shift, they must report this to the COVID-19 Manager, their line manager or supervisor • Employees must report to the COVID-19 manager, their line manager or supervisor if they have been exposed to a person diagnosed with COVID-19/suspected to have COVID-19, even if the person has not yet been tested. • If an employee has travelled, this must be reported to the COVID-19 Manager, line Manager or Supervisor • Employees are encouraged to report it if they notice another worker displaying symptoms • Workers must stop working if they are displaying symptoms. • Workers may not report for duty after they have contracted COVID-19 until they provide evidence they are clear of the virus. 2 SCREENING FOR CORONAVIRUS
  • 3. 1 3 SYMPTOM SCREENING 3 Do you have: • Fever • Shortness of breath • Sore throat • Cough • Myalgia/ body aches • Loss of smell or taste • Nausea/ vomiting • Diarrhoea • Irritability/ confusion • Weakness or tiredness • Have you or someone you have been in contact with travelled, outside the country in the last 14 - 21 days? • Have you been exposed to someone who has COVID-19?
  • 4. 1 4 CONFIRMED OR SUSPECTED CASES • Isolate the sick employee and issue them with a FFP1 mask. • Inform the national COVID-19 hotline (0800 029 999) and follow the advice of health officials. • Arrange for the worker to be transported in a manner that does not place other workers or members of the public at risk for a medical examination or testing. • Ensure the staff member is tested at a medical facility for COVID-19. • Inform the Department of Health and the Department of Employment and Labour if an employee tested positive. • Clean the area where the person was working and all places they have been. This may mean evacuating those areas. • Identify who at the workplace had close contact with the infected person. Refer those workers who may be at risk for screening and take any other appropriate measure to prevent possible transmission; ensure that the worker is tested or referred to an identified testing site • Clean the area where the close contact people were working and all common areas they have been. This may mean evacuating those areas. • Review risk management controls
  • 5. 1 5 IN CLOSE CONTACT WITH A CONFIRMED CASE • Employees who have come into close contact with a person who has tested positive for COVID-19 must self-isolate for 14 days from the last date of close contact with that person. • Close contact is defined as approximately one and a half meter. • If an employee has tested positive, the COVID-19 response team will conduct an investigation to determine co-workers who may have had close contact with the confirmed positive employee. • Those employees who have had close contact will need to self-isolate for 14 days from the last date of close contact with that employee. • Where necessary the COVID-19 response team will also notify any clients, contractors, vendors, suppliers or visitors who may have had close contact with the confirmed-positive employee. • If an employee discovers that they have come into close contact with a confirmed-positive individual outside of the workplace, they must alert the COVID-19 manager, line manager or supervisor immediately. They must seek testing and self-isolate until their results have been received.
  • 6. 1 6 OTHER PREVENTATIVE SCREENINGS AT GEMS NETWORK PHARMACY 6 PROCEDURE AGE, GENDER AND FREQUENCY RULES Cholesterol Screening Twice per annum for all beneficiaries who are 20 years and older Blood Pressure Monitoring Twice per annum for beneficiaries 18 years and older HIV Screening- Pre & post counselling (no test done) Twice per annum, per beneficiary HIV testing (pre & post-test counselling, confirmatory test and condoms) Twice per annum, per beneficiary Peak Flow measurement Once per annum for beneficiaries 4 years and older Glucose Screening Twice per annum for all beneficiaries 45 years and older. Pregnancy Screening Once per month for a female beneficiary 12 years and older. Maximum 12 per annum. Urine Analysis Four times per annum for beneficiaries of all ages.
  • 7. 1 7 PREVENTATIVE CARE BENEFITS - VACCINATIONS 7 PROCEDURE AGE, GENDER AND FREQUENCY RULES Influenza Vaccination Once per annum for all beneficiaries 6 months and older HPV Vaccine One course (3 doses) per lifetime for female beneficiaries aged 9- 14 years Pneumococcal vaccine Once every 5 years for high risk beneficiaries with relevant chronic or hospital admission aged 2-64 years
  • 8. 1 8 NCD’s, Psychosocial Wellbeing & Women’s Wellbeing Training • Employees • Members • COVID-19 o Understanding the disease o Self-care and preventative practices o Risk management/ self isolation o Resources • Information on NCD’s (HIV, TB, Diabetes and Cardiovascular diseases), the prevention thereof, and living well with chronic diseases o Self-care: nutrition; exercise and sleep o Compliance with treatment • Psychosocial wellbeing and mental health o Trauma o Relationships at home and at work o Mindfulness/ Emotional intelligence o Resilience • Women’s Wellbeing o Reproductive health and wellbeing o Pregnancy o Trauma and abuse o Relationships at home and at work Formats available: • Online interactive webinar • Pre-recorded and online module on Healthi Choices Learning Management System. Attendees to log onto the website to access. Online assessment at the end of the training. 8
  • 9. 1 9 COMMUNICATION DURING THE PANDEMIC • The COVID-19 Response Team and the COVID-19 manager must update employees on a regular basis on COVID-19 matters • Communication can be conveyed by email, posters and notice boards. • Employees must be made aware if someone in the workplace has tested positive. • Enhancement should be made to internal reporting and communication channels. • Proactively review absenteeism of all employees. Employees who do not report to work with a reason must be contacted and a COVID-19 symptom check should be done telephonically. • Employees who are ill must stay at home – if they have COVID-19 symptoms they must inform the COVID-19 manager or their line manager or supervisor immediately
  • 10. 1 10 COVID Resources HOTLINE 0800 299 999 WHATS APP 0600 123 456
  • 11. 1 11 COVID Resources • Centre for Disease Control and Prevention (CDC) • World Health Organisation (WHO) • Cansa.org.za • Factcheck.afp.com • Immunopaedia.org.za • Mayo Clinic • Sacoronavirus.co.za • SA Government Health Department & Gazettes • National Institute for Communicable Diseases (NICD)
  • 12. 1 12