This training course provides an overview of GEMS' health and wellness screening services and a risk-adjusted approach to COVID-19. It aims to educate GEMS wellbeing change leaders on facilitating access to services and optimal service planning and implementation. The objectives are understanding enhanced services, roles and responsibilities of stakeholders, service access administration, and proactive planning. GEMS services include screenings, health risk assessments, training, support for non-communicable diseases, women's health, psychosocial wellbeing and crises, as well as resources to promote sustainability, health risk management, and member wellbeing.

1. Working towards a healthier you
GEMS HWSS Onboarding:
Reintroduction of Services

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INTRODUCTION
This training course is designed to capacitate the GEMS Wellbeing Change
Leaders on the shared vision for wellbeing and various components of the
health and wellness screening services, including the risk adjusted approach
to COVID-19.
Wellbeing Change Leaders include:
• GEMS CLO (Head Office and Regions)
• Government Employee Health and Wellness Practitioners, HR Managers,
OHS, Shop stewards, Line managers
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CONTENTS
3
Module 1
• Course overview
Module 2
• Products and
services
Module 3
• Service Access
and
implementation
Module 4
• Planning of
optimal service
FAQ’S

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WORKSHOP OVERVIEW
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Service Rationale
Training Objectives

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GEMS HWSS SERVICE RATIONALE
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 Promoting the reputation of the GEMS as a wellbeing partner to Government departments,
individuals and their families
1. Promoting the reputation of the GEMS as a wellbeing partner to Government
departments, individuals and their families
 Membership growth (acquisition and retention)
GEMS is focused on driving
transformation in the
healthcare industry, aligned
with the principles of
universal health coverage,
and achieving its mission,
which is: “To provide all
members with equitable
access to affordable and
comprehensive healthcare;
promoting member
wellbeing”.
1.Sustainability: Scheme growth and member retention
Wellbeing partnership: Promoting the reputation of the GEMS as a wellbeing
partner to Government departments, individuals and their families
Scheme:
* Health risk management and cost containment
* Proactive identification of risks and Care coordination
Members:
* Service Experience: Facilitate a seamless experience for Government
department and members throughout the GEMS value chain
* Member value: Reduced out of pocket experience

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TRAINING OBJECTIVES
Understanding GEMS HWSS enhanced services
(Risk adjusted strategy in relation to COVID-19)
The roles and responsibilities for the various
stakeholders (Interdependencies/collaboration
towards shared vision)
How to access Services (Administration)
Proactive planning for optimal service
implementation (Optimisation)

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PRODUCTS AND SERVICES
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oConsulting
Continuous quality
improvement
Screenings
HRA including COVID-19
risk adjusted
Delivery Options
Training
COVID-19 (for managers
and employees)
NCDs
Woman’s Wellbeing
Psychosocial
Support
Crisis support
Wellbeing Pomotion
Wellbeing Change
Leader Resource Centre