This document discusses the benefits and challenges of technology-enabled mobility in the workplace. It notes that modern technologies now allow employees to work remotely using portable devices and collaboration/communication software. This brings advantages like lower commute costs, better work-life balance, increased productivity, and the ability to have 24/7 customer contact. However, there are also downsides like always being "on call", privacy issues, connectivity/licensing concerns, and ensuring proper career progression and visibility for remote employees. The document examines the various technologies and software that enable remote work as well as barriers that must be overcome to fully implement mobility programs.

1. Fraser Henderson
Stuart McFarlane
Technology enabled
mobility

2. Where do you go,
What do you take?
Where do you take it?
…What do you wear?

4. Why now?
Because now you can with
reliable technologies!
Employees with more than 26
weeks service are now able to
submit one flexible working
request per year
Necessity (competitive advantage,
economic drivers)
Public WiFi

5. •Average British worker £160 per month on
commute
•Workplace flexibility good for businesses
•Better work life balance
•Cheaper (less office space needed)
•People are more productive
•24/7 contact with customers if needed
•Resilience
•No more multiple devices!

6. Downsides

7. •Connectivity & licensing
•Health and safety
•Always ‘on call’
•Privacy
•Personal safety
•Never eyeball?
•Visibility for
career progression?

8. Examples

10. The Technology

11. •Telephony e.g.
http://vivotelecommunications.co.uk/hoste
d-voice-services/
•BYOD software & MDM (e.g. good.com)
•Portable Devices
•Presence
•Instant Messaging (e.g. IM)
•Batteries and power sources
•Teleconferencing (e.g. GoToMeeting)
•Mobile payments

12. STORAGE/FILES
COLLABORATION
&
COMMUNICATION
SOFTWARE SERVICES
VOICE
TRANSACTIONS

13. Barriers to
change

14. •Up-front investment cost
•Integration problems / legacy
•Culture change
•Security concerns
•Need to update IT infrastructure
•Scalability
•Resistance

15. The future

16. •The office is the coffee
shop
•No more paper/forms

17. •Immersive environments /
digital whiteboards
•Where are my employees
and what are they up-to?

18. No more IT department and
IT infrastructure

19. Hi/Low Game

20. Healthcare
100,000
Americans who claimed to work from
home in 2010
Sales
849.000
Management
1,450,000
Computer
engineer
432,000
Construction
197,000
+126% in last 10
years
+72% in last 10
years
+82% in last 10
years

21. Fraser Henderson
Stuart McFarlane
Technology enabled
mobility